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Technical Support Engineer Jobs

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Brex
📍 New York• Full-time• $152K – $190K/yr
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As an engineer at Brex, you will help develop new products from concept to launch, whether for a 5-person startup or a 5,000-person-strong enterprise. We’re looking for folks with an interest in building products and tools, and who are comfortable in dealing with lots of moving pieces. You’ll be building customer-facing products that will drive direct business impact and shape our long-term technical vision with a high-quality bar. You'll have the opportunity to learn and push the frontier of providing the best fin

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Affirm
📍 Poland• Full-time• Remote• $384K – $576K/yr
19 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Site Reliability Engineering at Affirm is a small, yet crucial, team that helps our Engineering partners to “Operate What They Own” with excellence to protect their customers’ experience. SRE accomplishes this through defining frameworks and best practices for operating applications, building tooling, and providing training and consulting. Some of the many SRE responsibilities are: Providing data and visibility to teams and leadership on application performance Guiding the development of SLOs Driving the Incident Management and Analysis process Steering the implementation of Change Management and Deployment practices Engaging in service and architectural conversations Recommending observability and alerting configurations The SRE team benefits from experience across many domains including: infrastructure, platform, and distributed systems capacity management, load and chaos testing automation, observability, and configuration management development and product experience The SRE team is seeking motivated software and systems engineers with the experience to build, iterate on, and expand incident lifecycle, reliability, and resilience practices throughout Affirms Engineering organization and beyond. What You'll Do: You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with infrastructure, product management, developer experience & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify technical solutions

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Affirm
📍 Spain• Full-time• Remote• From €1M/yr
19 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Site Reliability Engineering at Affirm is a small, yet crucial, team that helps our Engineering partners to “Operate What They Own” with excellence to protect their customers’ experience. SRE accomplishes this through defining frameworks and best practices for operating applications, building tooling, and providing training and consulting. Some of the many SRE responsibilities are: Providing data and visibility to teams and leadership on application performance Guiding the development of SLOs Driving the Incident Management and Analysis process Steering the implementation of Change Management and Deployment practices Engaging in service and architectural conversations Recommending observability and alerting configurations The SRE team benefits from experience across many domains including: infrastructure, platform, and distributed systems capacity management, load and chaos testing automation, observability, and configuration management development and product experience The SRE team is seeking motivated software and systems engineers with the experience to build, iterate on, and expand incident lifecycle, reliability, and resilience practices throughout Affirms Engineering organization and beyond. What You'll Do: You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with infrastructure, product management, developer experience & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify technical solutions

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SC
Sigma Computing
📍 San Francisco• Full-time• $230K – $270K/yr
19 days ago

Sigma is transforming how businesses run by delivering a high performance platform on the modern data architecture. As we grow the engineering team, we are looking for engineering leaders who want to build great products, devising product development, prioritization and execution strategy as well as developing a strong team providing career development, coaching, mentoring, performance evaluations, developing promotion cases, and other managerial responsibilities. About the role: We are looking for a self motivated, engineering leader eager to lead engineering teams with high performing engineers. You will need to be comfortable working in a fast-paced environment and support your teams to deliver incrementally against our roadmap. What you will be doing: Collaborate with cross-functional groups, executive team, field teams to devise business impact product strategy Enable the team to realize their potential and set them for achieving their career development goals Own execution and delivery of roadmaps, to help setup the business and your team for success Partner with the staffing team to recruit and build performing team Instill a strong sense of ownership and accountability within the team wherein members hold each other to a high bar Participate in discussions pertaining to the architecture and implementation techniques to represent, translate and optimize user directives into optimized queries You: Love working with world-class engineers, product managers, and architects to solve complex problems and enable business impact Have 5+ years of technical experience and 2+ years of people management experience Are opinionated and have great product sense make data driven decisions when unblocking the business Have hired, and developed high performing engineering teams Are curious, love to learn and to dig into new technologies to apply them when solving technical challenges Have demonstrated strong technical architecture and engineering skil

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FB
19 days ago

Location : Come and join us in Hamburg. Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for an Engineering Manager to lead a high-performing team of software engineers focused on our Rider domain — the customer-facing app and platform that millions of riders use every day. Your team will play a pivotal role in bringing Lyft's product experience to Europe, adapting and building the systems that let riders book rides seamlessly across all markets This critical role ensures team’s alignment with product and business strategy, while driving efficient delivery of features. You will foster an environment of technical excellence, psychological safety, and continuous individual development, ultimately maximizing business impact across all Freenow markets through innovation. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate colleagues who strive for excellence and enjoy their work. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Team Performance & Delivery: Within the frame of quarterly goals and company strategy, lead the team in delivering high-quality, scalable software solutions. Focus on continuously improving engineering processes to ensure predictable, timely delivery while managing team capacity and focus. You inspire innovation to disrupt incumbents. People Development: Provide coaching, mentoring, and continuous feedback to team members. Identify development areas and growth opportunities to support individual career paths and enhance team competence in building innovative customer and driver support solutions. You get to build a team from the ground up. Technical Ownership: In collaboration with Staff Engineers and Principals, lead technical decision-making for the support systems. Ensure high standards of quality, reliability, maintainability, and observability in all solutions, particularly the large-scale syste

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FB
Freenow by Lyft
📍 Barcelona• Full-time
19 days ago

Location : Come and join us in Barcelona! We are looking for a talented and motivated Backend Engineer (m/f/d) for our Driver Engagement Team. As part of a highly skilled, cross-functional team comprising Mobile Engineers, Backend Engineers, a Product Manager, a Product Designer, a Data Analyst, and an Engineering Manager, you will help shape the future of mobility with Freenow by Lyft and assist our drivers in their daily work. Our team is dedicated to enhancing the Engagement and Quality of Service (QoS) for drivers, ensuring they have the tools and insights needed to deliver exceptional service. We achieve this by: Building a driver loyalty and rewards system, to recognize and retain top-performing drivers Measuring and analyzing driver performance , providing actionable metrics to both drivers and internal teams. Enabling self-service capabilities , empowering drivers to manage their accounts efficiently. Providing access to support tools , ensuring drivers receive timely assistance. Integrating key insights into internal systems , fostering collaboration across teams. As a critical part of our company, this team's work directly impacts thousands of drivers and, ultimately, the experiences of millions of customers. Your contributions in this role will have a tangible and far-reaching effect on the lives of many. As an engineer on our team, you will tackle exciting challenges, including designing and building innovative products that enhance urban mobility—creating solutions that are delightful, sustainable, and tailored to the needs of our users. You'll be involved in every stage of product development, from ideation to implementation, ensuring a seamless and impactful experience. We also value a mindset that challenges the status quo —constantly exploring new technologies and approaches to improve our products and maintain a state-of-the-art codebase . Beyond technical excellence, your contributions will help foster a collaborative and inspiring team cult

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WPP
📍 Chennai• Full-time
19 days ago

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Data Engineer is responsible for the design, development, and implementation of scalable data solutions across the Azure Databricks platform supporting AUNZ. This role focuses on building and maintaining data pipelines using Databricks (Unity Catalog, DABs, DLT), PySpark, and SQL, delivering enterprise-scale data transformation, and supporting Power BI reporting through well-modelled silver/gold layer datasets. The Data Engineer works closely with the Head of Data & Analytics to execute technical scoping and delivery against business requirements. What you'll be doing: KRA 1 Data Pipeline Development • Design, build, test, and maintain data pipelines (ELT) using Databricks, Delta Live Tables, and Databricks Asset Bundles, according to business and technical requirements. • Manage data workflows and orchestration; ensure accuracy and availability of all ELT processes. • Design and deliver silver/gold layer data models within the medallion architecture to support downstream reporting. KRA 2 Platform & Governance • Implemen

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Toradex
📍 Bengaluru• Full-time
19 days ago

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Description We are looking for a DevOps Engineer to strengthen our cloud operations and engineering practices, with a focus on reliable website delivery, secure AWS foundations, and fast but controlled delivery of new services. The position combines AWS operations, infrastructure as code, CI/CD, automation, and pragmatic software engineering. The person should be confident working with services for edge delivery, compute, storage, databases, DNS, security, and observability without relying on manual console changes as the default operating model. The role also supports on-premises to cloud migration, global service optimization, and practical responses to increasing AI-driven traffic. We value candidates who can use modern AI-assisted development effectively to spin up proof-of-concept projects quickly, while still applying disciplined Git, review, security, and deployment practices. About you You enjoy building stable, secure, and maintainable infrastructure that supports business-critical services. You can work independently and take ownership of cloud environments, deployments, and operational improvements. You are comfortable balancing speed, reliability, cost, and security when making technical decisions. You communicate clearly with technical and non-technical stakeholders and explain trade-offs in a practical way. You document your work well and create clear runbooks and support material for future maintenance. You are methodical when troubleshooting incidents and stay calm when systems are under pressure. You are curious about modern traffic patt

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19 days ago

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. ABOUT US Toradex Solutions Inc. is a premier provider of high-tech electronics design, and full cycle product development and manufacturing in the heart of Toronto. Our first-class services have helped customers across North America and Europe develop innovative products in a diverse range of sectors, including industrial automation, healthcare, aerospace, and more. We are seeking an individual who is ready to give their best to join us as we pursue new and exciting technologies. JOB DESCRIPTION We are looking for a Junior Project Manager to join our team at the Mississauga facility. As a Junior Project Manager, you will work with our highly talented team to manage state-of-the-art and innovative projects for our customers. ROLE & RESPONSIBILITES Coordinate engineering projects from quotation through engineering, manufacturing, and completion. Develop and maintain project schedules, milestones, and deliverables while monitoring project progress, identifying risks, escalating issues appropriately, and identify opportunities to improve project efficiency and delivery. Coordinate with Engineering, Manufacturing, Procurement, and other internal staff to support timely project delivery. Serve as a primary customer contact throughout the project lifecycle, managing inquiries, meetings, updates, and correspondence while communicating project timelines, deliverables and changes clearly and proactively to internal and external stakeholders. Facilitate communication between customers and engineering teams without independent technical design responsibility. Id

restagileai
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19 days ago

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking a skilled Software Engineer with a passion for building high-performance, low-level systems software. In this role, you’ll contribute to the development and optimization of the infrastructure that powers our cutting-edge processors, with a primary focus on C/C++ development and low-level programming. You'll work closely with large inference and training model development to further drive Scale Out software and hardware performance. This role is hybrid, based out of Toronto, ON. Who You Are Strong C or C++ systems engineer with a deep understanding of memory, threading, I/O, and low-level execution models. Experienced building low-level software, drivers, embedded systems, or performance-critical infrastructure. Comfortable working close to hardware and curious about how systems behave under the hood. Proficient with Linux systems programming and debugging tools such as gdb, strace, and perf. Structured problem solver who thrives in fast-paced, highly technical environments. What We Need Design, develop, and maintain core infrastructure software that interfaces directly with Tenstorrent hardware. Build low-level libraries and APIs for communication and synchronization across compute nodes. Optimize system-level software for performance, scalability, and reliability in distributed environments. Support hardware

awslinuxai
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Tenstorrent
📍 Austin• Full-time• $100K – $500K/yr
19 days ago

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We're looking for an Engineering Program Manager — or a technical engineer ready to move into program management — to help drive execution on our RISC-V CPU team. You'll work across architecture, design, verification, physical design, and DFT to keep a high-performance CPU program moving from spec through tapeout and post-silicon debug. Partnering with a senior program lead and engineering managers, you'll own schedules, track milestones, surface risks early, and keep cross-functional teams aligned. This role is hybrid, based out of Austin, TX or Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experience in CPU, SoC, or silicon development — as an engineer, technical lead, or program manager. Comfortable working with cross-functional engineering teams and translating technical detail into clear status, dependencies, and trade-offs. Organized and proactive; you chase down open items rather than waiting for them to resolve. A clear communicator who can hold your own in engineering discussions and write updates leadership can act on. What We Need Support the full CPU development cycle — spec, design, verification, DFT, ta

awsaisem
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RS
19 days ago

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. Architect and develop enterprise-grade services using Java 11+, Spring Boot, Spring Data, Hibernate Design and optimize highly available, high-throughput systems for file transfer and data processing Build and maintain RESTful APIs and integration endpoints for enterprise customers Implement security best practices across authentication, authorization, and encryption Contribute to React-based front-end development for admin and monitoring interfaces Leverage Docker and Kubernetes to build and deploy cloud-native services Partner with Product Management to translate requirements into scalable technical designs Lead code reviews, drive continuous improve

javareactsql
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Graphcore
📍 Austin• Full-time
19 days ago

About Graphcore At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary We are looking for an experienced System Level Test Engineer to join our Product Test and Diagnosis Department (PTD). In this role, you will lead the development and deployment of System Level Test (SLT) solutions for next-generation AI processors. Working closely with cross-functional teams, you will contribute to the design and implementation of SLT hardware, software, automation, and characterization solutions that support silicon bring-up, yield learning, manufacturing readiness, and production deployment. The ideal candidate will possess strong technical depth in semiconductor test and validation, a passion for solving complex engineering challenges, and a strong focus on product quality and manufacturability. The Team The Product Test and Diagnostics team’s role is to detect and manage hardware defects that arise from the manufacture and use of our products. This covers chips, boards and finished systems and takes place both in the manufacturing sites and in the field. Responsibilities and Duties Lead development and deployment of SLT hardware and software solutions supporting silicon bring-up, charac

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Staff Embedded SW/FW Engineer (Bringup) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team developing C code used to validate cutting-edge, high-performance AI chips and platforms. You will play a critical role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Bringup team, you will be involved with bringing first silicon to life, developing code primarily in C to configure and exercise systems and sub-systems on new silicon devices, and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to, and be responsible for, leading, mentoring, and providing technical guidance to other engineering team members. In this role, you can leverage your experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. The Team The Post-Silicon Bringup team sits within the Architecture and Validation team, we are responsible for bringup and validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and supporting the Silicon Characterisation team. Respons

pythongitlinux
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Graphcore
📍 Austin• Full-time
19 days ago

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are looking for an experienced System Level Test Engineer to join our Product Test and Diagnosis Department (PTD). In this role, you will contribute to the development and deployment of System Level Test (SLT) solutions for next-generation AI processors. Working closely with hardware, software, validation, and manufacturing teams, you will develop test content, automation, diagnostics, and characterization capabilities that support silicon bring-up, yield learning, and manufacturing deployment. The ideal candidate will have strong technical foundations in semiconductor test and validation, excellent debug skills, and a passion for improving product quality and manufacturability. The Team The Product Test and Diagnostics team’s role is to detect and manage hardware defects that arise from the manufacture and use of our products. This covers chips, boards and finished systems and takes place both in the manufacturing sites and in the field. Responsibilities and Duties Develop and maintain SLT test content, automation, d

pythongitai
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