Technical Support Engineering Intern in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We're building the future of entertainment, and our Support Operations team plays a crucial role in ensuring a positive experience for our growing community. Support Operations is chartered with enabling Roblox’s customer service operations teams, through change management, subject matter expertise and by transforming the customer experience through strategy and execution. Product Support Managers power that mission, owning the end to end service delivery experience for the product and feature teams they support. We're looking for an experienced Senior Product Support Manager to join our Support Operations team, focused on delivering exceptional agent and user experiences across some of our most important segments of users. You will report to the Director of Support Operations and work across teams at Roblox to make a step-change in the support experience. You will become a subject matter expert on specific Roblox’s product strategies, creating and innovating high-quality support experiences through chatbot and agent support channels. This role is highly cross-functional, bridging the gap between operations and product. Through data-driven insights, you will develop recommendati

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Administration team at Roblox provides core administrative support and serves as strategic partners to our business leaders. You Will: Provide executive support to the Chief Business Officer and VP, Business Development. Strategically manage complex calendars — allocating time against priorities, protecting focus time, and proactively resolving conflicts before they surface. Serve as a trusted operational proxy for executives – ensuring their time is optimized, they are delegating effectively, and anticipating what is needed before being asked. Drive continuous process improvement across the org — identifying what isn't working, owning the fix, and sharing better practices with the broader E/ABP community. Plan and execute impactful team events, including team building activities, off-sites, and recognition programs. Maintain team communication channels, meeting notes, project plans, goals, and group tasks. Manage the confidential execution of organizational changes, including information flow, timing, and discretion across sensitive people movements. Engage in frequent written and verbal correspondence with high-profile external partners and clients. Collaborate effec

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Administration team at Roblox provides core administrative support and serves as strategic partners to our business leaders. You Will: Provide executive support to the Chief Creator Ecosystem Officer and Senior Director of Creator Product. Strategically manage complex calendars — allocating time against priorities, protecting focus time, and proactively resolving conflicts before they surface. Serve as a trusted operational proxy for executives – ensuring their time is optimized, they are delegating effectively, and anticipating what is needed before being asked. Drive continuous process improvement across the org — identifying what isn't working, owning the fix, and sharing better practices with the broader EA community. Plan and execute impactful team events, including team building activities, off-sites, and recognition programs. Maintain team communication channels, meeting notes, project plans, goals, and group tasks. Manage the confidential execution of organizational changes, including information flow, timing, and discretion across sensitive people movements. Engage in frequent written and verbal correspondence with high-profile external partners and clients. M

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Administration team at Roblox provides core administrative support and serves as a strategic partners to our business leaders. You Will: Provide strategic partnership to the Senior Vice President of Strategy and Operations and his leadership team. Manage highly sensitive and confidential information with the utmost discretion and integrity, serving as a trusted partner within the Office of the CEO to handle executive communications, strategic plans, and sensitive materials seamlessly. Translate high-level strategic objectives into actionable operational frameworks, developing repeatable playbooks, standardized processes, and tracking mechanisms to ensure flawless execution. Act as a highly collaborative liaison across various teams, executive levels, and external partners, building strong relationships and fostering a cohesive environment to align priorities and drive company-wide goals forward. Expertly manage complex and dynamic international calendars with significant movement, including proactive planning, preparing meeting materials and briefs, and anticipating scheduling conflicts. Leverages strategic foresight to design and implement innovative solutions, proactively

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Administration team at Roblox provides core administrative support and serves as strategic partners to our business leaders. You Will: Provide strategic partnership to the Senior Vice President of Strategy and Operations and support Leadership Operations for the company. Manage highly sensitive and confidential information with the utmost discretion and integrity, serving as a trusted partner within the Office of the CEO to handle executive communications, strategic plans, and sensitive materials seamlessly. Translate high-level strategic objectives into actionable operational frameworks, developing repeatable playbooks, standardized processes, and tracking mechanisms to ensure flawless execution. Partner with the Head of Operations to proactively identify process efficiencies, track planning milestones, and capture key action items to drive accountability and strategic alignment across the executive team. Lead the end-to-end logistics, scheduling, and execution of critical leadership routines. Own and enforce meeting governance (e.g., attendee approvals, material submissions) while developing and maintaining "source of truth" trackers, distribution lists, and operational playbooks Act

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are looking for an Intellectual Property Counsel to join Roblox’s Legal and Advocacy team. In this role, you will advise and collaborate with various teams within the business on a broad array of legal matters related to intellectual property, including IP enforcement and protection, intermediary liability and copyright, and trade secrets. Successful candidates will have strong experience advising on current legal frameworks and risks in the intellectual property space, including infringement assessment, IP disputes, platform liability, global copyright frameworks, artificial intelligence, and other emerging technology issues. This is a great opportunity to join a growing legal team, learn about interesting new technologies and business models, and work on novel issues in an exciting, fast-paced environment. You will: Help manage active IP disputes end-to-end, partnering with internal teams and outside counsel on case strategy, negotiations, and litigation support. Assess and triage new off-platform infringement reports, provide enforcement recommendations, and coordinate with outside counsel and brand protection vendors. Draft and execute cease-and-desist letters, DMCA takedown notices,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, we are growing and looking for a Technical Sourcer to help build, scale, and influence our recruiting landscape. We are a fun and collaborative team focused on recruiting talent. This person is a strong communicator, collaborator, and leads by example. Successful Builders embrace change and we encourage bringing in fresh ideas and a culture of feedback. You will directly impact the growth of the company and support our scaling efforts. You Will: Partner closely with Roblox recruiters and business leaders to deeply understand each team’s goals and talent needs, then identify, attract, and engage top candidates who will drive our mission forward Proactively source and engage top talent through Gem, LinkedIn Recruiter, SeekOut, Behance, Dribbble, and other platforms Influence and improve processes to help the team work smarter, faster, and at scale Share talent market insights with hiring managers to guide decisions on leveling, compensation, and candidate profiles Mentor and coach hiring managers and interviewers, raising the bar on calibration, evaluation, and selection practices Champion a best-in-class candidate experience that reflects our values and culture at every stage of t

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Safety Threat Investigator on the Safety Investigations team, you will primarily support Roblox’s Core Investigations capability: the operational backbone for repeatable, high-sensitivity matters that require speed, consistency, evidence discipline, and strong documentation. You will independently manage investigations from intake through resolution and produce clear, defensible work product that supports high-confidence safety decisions. You will also identify when a matter requires deeper attribution, network-centric analysis, cross-platform research, proactive threat hunting, or externally meaningful work product, and partner with or escalate to Specialized Investigations as appropriate. At the CL9 level, you will own a defined safety-risk domain or pod-level workstream, improve investigative processes and standards, serve as a subject-matter expert, and mentor other investigators with limited day-to-day oversight. Please note: This role may require reviewing graphic, controversial, and offensive content in accordance with Roblox’s handling policies. It may also require participation in an on-call rotation during weekends and holidays. You Will Own repeatable, high-sensitivity inves

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an Editor on Roblox’s Corporate Communications team, you’ll be part of the team creating content to support the company’s goals and narratives in several key areas, including product innovations, AI, safety, creator community, and our users. This hands-on role is pivotal in crafting clear, concise, authentic copy at scale. You will collaborate with Communications and Marketing partners, company executives, product leads, and other business partners to strategically align on compelling messaging and content that tells the world about Roblox. Your unwavering attention to detail, project management skills, collaborative mentality, and passion for clear, persuasive writing will be integral to our mission to connect a billion people with optimism and civility. You Will Enhance the overall Roblox brand by crafting clear, compelling copy about our products, innovations, etc. Collaborate with cross-functional partners across the organization to align on the best strategy and messaging to achieve our goals Write for press, user, and creator audiences, and switch easily between them Work with cross-functional partners to clarify requirements and deliverables when there is ambiguity or discon

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We're looking for an Influencer Marketing Specialist to join our and help bring influencer campaigns to life. This is an execution-focused role built for someone who is highly organized, creator-savvy, and eager to get hands-on experience across all facets of influencer marketing — from day-to-day campaign coordination to supporting live events on the ground. You'll work closely with senior team members to support a roster of creators, keep campaigns running on time, and be a key point of contact for influencers throughout their partnership journey. If you love being in the mix, thrive in fast-paced environments, and take pride in getting the details right, this role is for you. You will : Campaign Support Assist in the end-to-end execution of influencer campaigns — supporting briefing, content review, posting coordination, and performance tracking Manage campaign timelines and deliverable trackers, flagging risks and keeping all parties aligned Partner with internal teams to draft creator briefs, talking points, and campaign recaps under the direction of senior team members Coordinate with internal teams (creative, legal, social, events) to ensure influencer content is on-brand and deliver

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are looking for a Privacy & Security Counsel to join our Privacy & Security Legal team. This role is focused on legal security, and you will provide insights and guidance on a range of such issues from laws and regulations to incidents and policies. Role is based in our San Mateo, CA office on a hybrid model (Tuesday-Thursday). You will: SME on Law: Provide subject-matter expertise and guidance on the evolving global security and privacy legal landscape, including legislation, regulations, enforcement actions, and best practices, translating analysis into clear, concise, and actionable guidance to both legal and security teams. Incident Response Engagement: Engage with the Detection and Response and Global Security teams during incidents. Provide legal guidance throughout the incident, including during verification, triage, containment, remediation, post-mortem, table-top exercises, counseling internal stakeholders throughout the incident lifecycle, reporting to regulators, and notifying customers to meet our global obligations. Security Compliance Support: Own and deliver complex, cross-functional cybersecurity legal initiatives end-to-end, including AI and age

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. During your 12-weeks at Roblox as a Product Design Intern, you’ll be at the center of our focus on relentless innovation to empower our global community of players and creatives. We'll support you as you tackle complex design challenges in collaboration with experienced designers, engineers, and product managers. With a global platform with millions of daily users, this is an opportunity to launch your career building a world-class portfolio. Applications for this position will close on Friday, October 30th at 5 PM PST. You Will: Solve complex workflows using emerging technologies and creative tools to build user-friendly, accessible experiences for our global community. Deeply understand our business and user ecosystem to deliver thoughtful, data-supported solutions. Drive improvements within our established frameworks, while seeking opportunities to boldly push design boundaries and storytelling. Harness storytelling to convey design concepts and actively leverage feedback from senior designers to refine your craft You Are: Pursuing an undergraduate/graduate degree in Design (i.e., UX/UI, Interaction, Motion, Graphics, Typography, Web, or Product) or a related field. Passionate about desi

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an important part of the People Team, People Operations ensures that every Roblox employee has a great experience. This includes defining and driving core HR business programs, capturing comprehensive employment data, providing resources that detail HR practices and resolving employees' specific HR questions as they arise. We pride ourselves on achieving operational excellence across every service we provide and achieve this standard by optimizing HR business processes, guaranteeing HR data integrity, and using that information to inform down-stream processes and data-driven insights. You will report to the Director, People Business Operations. Role is based at Roblox HQs in San Mateo, CA. #LI-Hybrid You will: Support Roblox managers and employees, inclusive of responding to their general process and policy questions and providing guidance on how to navigate specific employee situations Assist managers with handling and resolving employee performance cases, accommodation requests and employee-impacting reorganizations Own elements of HR service delivery and drive operational excellence through effective teamwork, robust data analysis and optimal process design Build strong cross function

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an important part of the People Team, People Operations ensures that every Roblox employee has a great experience. This includes defining and driving core HR business programs, capturing comprehensive employment data, providing resources that detail HR practices and resolving employees' specific HR questions as they arise. We pride ourselves on achieving operational excellence across every service we provide and achieve this standard by optimizing HR business processes, guaranteeing HR data integrity, and using that information to inform down-stream processes and data-driven insights. You will report to the Director, People Business Operations. Role is based at Roblox HQs in San Mateo, CA. #LI-Hybrid You will: Support Roblox managers and employees, inclusive of responding to their general process and policy questions and providing guidance on how to navigate specific employee situations Assist managers with handling and resolving employee performance cases, accommodation requests and employee-impacting reorganizations Own elements of HR service delivery and drive operational excellence through effective teamwork, robust data analysis and optimal process design Build strong cross function

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Director, Policy Communications Roblox is looking for an experienced communicator to support a wide range of issues, including leading public affairs communications. You will report to the Chief Communications Officer. As a member of the Global Communications and Corporate Affairs team, you will guide the development and implementation of corporate positioning and crisis management on a global scale. You will devise specific communications materials and campaigns to inform and educate our community, opinion leaders, media about the benefits of Roblox products, our company culture/values and our approach to public policy issues of the day. You will follow the regulatory environment that impacts our industry and, as appropriate, work with the policy team to comment on or respond to legislation. You will participate in face-to-face meetings with commentators and other opinion formers, develop print and web-based material supporting these campaigns, and counter misinformation that might interfere with our business and ability to serve our community. This role will ideally be based in either our Washington DC or San Mateo, CA offices (hybrid Tu