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Technical Support Expert 2 Jobs

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Explore current technical support expert 2 jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Snowflake
📍 Bellevue• Full-time
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Streamlit in Snowflake (SiS) is our flagship app development platform, enabling data engineers, analysts, and developers to build and deploy interactive, data-driven applications directly within Snowflake. As Principal Engineer for the Streamlit in Snowflake team, you will be the top technical voice shaping how millions of users build and deploy apps on Snowflake's data platform. This role requires a rare combination: deep hands-on engineering expertise in Python/container runtimes, a systems architect's instinct for platform design, and the organizational influence to drive cross-team programs. You will define how SiS evolves from its container-native SPCS runtime and embedding/iframe SDK, to its developer experience, performance at scale, and integration with Snowflake's broader AI and data ecosystem. AS THE PRINCIPAL ENGINEER FOR STREAMLIT IN SNOWFLAKE YOU WILL: Define and own the architectural vision for the SiS platform spanning the SPCS container runtime, the warehouse runtime, the embedding SDK, developer tooling, and the Snowsight integration layer. Drive the platform's evolution toward its next-generation capabilities building on publicly shipping features like chromeless viewer URLs and IdP integration, and shaping the architectural direction for areas still in de

javascripttypescriptpython
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Research Scientist, Physical AI for our AI Research team . You will build the next-generation training and learning platform for physical AI: models that perceive, reason about, and act within structured environments . This is a greenfield (0 to 1) effort at the intersection of representation learning, world models, and policy optimization. You will help define its technical direction from day one. AS A STAFF RESEARCH SCIENTIST YOU WILL: Design and build scalable training infrastructure for representation models (e.g., contrastive and self-supervised approaches like CLIP/SigLIP, DINO/MAE, and joint-embedding predictive architectures) Develop latent world models that learn environment dynamics through imagined rollouts, enabling model-based reasoning and planning (Dreamer-style, I-JEPA/V-JEPA families) Architect and implement action/policy model pipelines, including vision-language-action models and diffusion-based policy learning Build generative simulator frameworks that produce controllable, physically plausible future states (video world models in the spirit of Cosmos/Genie/Sora) Develop multimodal generative model capabilities that fuse visual, language, and structured inputs for downstream reasoning and decision-making Lead cross-team technical de

machine learningaigo
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S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Solution Engineer dedicated to one of Snowflake's most strategically important financial services customers. This is a named-account role: your entire focus will be a single global financial institution across capital markets, banking, insurance, or asset management. You will own the full technical relationship, drive use case expansion across business units, and act as the go-to trusted advisor to CTO, CDO, and engineering leadership within the account. This is a senior-level, high-visibility role with global scope and direct exposure to Snowflake's leadership. AS A SENIOR SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL: Own the end-to-end technical relationship for a single strategic Global Account in financial services, from discovery and technical qualification through proof of concept, technical close, and ongoing expansion Build and deliver compelling demonstrations, solution architectures, and executive presentations that connect Snowflake's platform capabilities to the specific data and AI priorities of financial services buyers Design and lead proof of concept engagements covering risk analytics, regulatory data platforms, real-time fraud detection, customer intelligence, and AI/ML workloads in FSI environments Act as a subject matter expert on fina

pythonsqlai
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S
Snowflake
📍 Menlo Park• Full-time
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking a Field Enablement Business Partner to serve as the Chief Activation Officer for both our Account Executive and Customer Experience organizations. Embedded within key field leadership teams, you operate as a strategic partner who diagnoses capability gaps tied to business outcomes, translates complex technical and product knowledge into compelling learning experiences, and designs programs that make the field more capable, whether that means closing a deal or architecting a technical solution. This role sits at the intersection of technical depth and sales craft. You build hands-on labs and technical content that SEs can use the next day, and you design methodology-grounded sales training that sharpens AEs' sales skills. You are the connector between Product, Marketing, Field Engineering, and Field Sales, and the person who makes sure capability actually changes. In this role, you will Act as a strategic enablement business partner for Sales, Services Delivery, and Sales Engineering leadership alike, diagnosing skill gaps tied to business outcomes, prescribing targeted interventions, and measuring whether capability actually changed Own programs end-to-end , spanning ideation, content creation, delivery, measurement, and iteration. This includes program

pythonsqlai
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S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. For every enterprise ready to harness the power of the AI Data Cloud, there lies a complex web of legacy systems that can take years and millions of dollars to untangle. The Migrations team is tasked with a mission of strategic importance: to turn this multi-year roadblock into a streamlined, intelligent, and automated experience. We believe Generative AI is the key. We are building products that don't just move data, but understand and rewrite the logic of entire data applications. We're seeking a structured, technically grounded Senior Product Manager to own several key features and capabilities within this charter. You will bring product insight and clear execution to our GenAI-powered engine, ensuring your projects directly align with Snowflake's higher-level growth goals. AS A SENIOR PRODUCT MANAGER, YOU WILL : Own Feature Direction & Alignment: Provide clarity, conviction, and insight for your owned features. Ensure your roadmap and projects directly align with the broader company strategy and migration goals. Balance Technical Constraints: Deeply understand customer migration needs (such as data types, ETL pipelines, and post-migration validation). Weave technical constraints into product decisions, carefully balancing engineering effort, customer value, and feas

S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake started as the place companies go to understand their data. Now we're making it the place they build on their data — live applications, real-time experiences, developer tools, and AI. The Apps & Collaboration Product Marketing team sits at the center of that platform expansion, taking products like Snowflake Postgres, Snowflake Unistore, and Snowflake Apps to market. As an MBA intern on this team, you'll work directly with Product, Engineering, Sales, Developer Relations, and Demand Gen to shape how the market understands and adopts some of Snowflake's most ambitious bets. You'll get a front-row seat to how products are launched in the fastest-moving space in tech: data and AI. What You'll Do Help develop go-to-market strategy and positioning for Snowflake's database and apps products Craft messaging that translates complex technical capabilities into clear business value Conduct competitive research and market analysis that directly informs product and sales strategy Build sales enablement assets, content briefs, and launch materials Partner closely with Product, Engineering, Sales, Developer Marketing, and Demand Gen Present your work to senior leaders What We're Looking For Availability to intern 40 hours per week (12 week internship) with start dates 8/17,

restaigo
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S
Snowflake
📍 United Kingdom• Full-time
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Senior Services Solutions Manager (SSM) at Level 4 is a fully qualified professional responsible for managing complex engagements. This role focuses on the strategic transition of customers from purchasing "hours" to achieving "defined impact" and business value. You will act as a consultative challenger, ensuring that every Statement of Work (SOW) is a rigorous, milestone-driven roadmap linked to specific business outcomes. WHY THIS ROLE? Complex Problem Solving: Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Strategic Impact: Own the services lifecycle for high-stakes, complex engagements, ensuring technical discovery is grounded in core product capabilities. Operational Leadership: Implement formal Scope Governance and maintain practice margin health through meticulous SFDC rigor. WHAT YOU’LL DO: Consultative Challenger: Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success. Scope Governance: Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications. Commercial Data Integrity: Own the accuracy of bookings forecasts and financial milestones in SF

aigorust
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S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. We are hiring a Principal Software Engineer for our AI team. Our team delivers an AI Functions product that is the key Cortex Platform feature used by Snowflake customers. We're delivering scalable, governed, managed, powerful and flexible transformation primitives that allow customers to build AI ETL pipelines on all data. We focus on solving the hard research and engineering problems required to make high quality multi-cloud service work. If you enjoy designing and building the AI services that run reliably at scale, this is the team for you. AS PRINCIPAL SOFTWARE ENGINEER IN AI & ML YOU WILL: Build customer facing AI Functions portfolio of products Design and implement highly scalable distributed platforms within the global Snowflake platform. Participate in decision-making processes on technical or business issues. Collaborate with engineers across teams to help deliver cross-functional initiatives. Ensure operational readiness of the services and meet the commitments to our customers regardi

pythonjavaai
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a motivated and enthusiastic Portuguese speaking Sales Development Representative to come aboard! Our SDRs will work hand in hand with Inside Sales to generate leads and build customer pipelines. This is an entry-level role with a dedicated growth path and the training to be a great technical sales professional. We are looking for self-starters with a passion for technology and people. About our team: The importance of our team is never underestimated. We play a critical role in the growth of our organization. We work in collaboration with sales and marketing to identify target prospects and customers. Our team is responsible for lead nurturing and setting qualified discovery calls that ultimately lead to new business. IN THIS ROLE YOU GET TO: Build revenue pipeline by setting introductory meetings with target influencers and key decision makers Research and build new and existing accounts via adding contacts, outbound calling efforts, and sending strategic email and social campaigns Perform analysis of inbound and outbound prospects’ business and engage with these prospects by phone and/or email Apply your effective communication skills, collaborating directly with customers, sales and cross functional teams Work in a fast-pace environment, taking the in

reactrestai
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Role Overview At Snowflake, we are powering the era of the agentic enterprise. We are looking for AI-native builders and operators who use AI as a core part of how they think, learn, and execute. The Startup Business Development Lead will be a key member of the Snowflake for Startups team, responsible for identifying, engaging, and growing relationships with the most strategic AI-native startups. This person will work across Sales, Product, Marketing, AI Partnerships, Ventures, and Solutions Engineering to help high-potential startups build with Snowflake and accelerate adoption of Snowflake AI. This role requires a rare combination of startup ecosystem credibility, business development judgment, and practical understanding of modern AI application architectures. The ideal candidate can engage founders on both business value and technical direction, and can translate Snowflake’s AI platform into compelling growth opportunities for startup partners. This is an individual contributor role and will be accountable for building a high-quality pipeline of AI-native startup opportunities, increasing activation and adoption of Snowflake AI products, and driving long-term consumption growth from strategic startup partners. Key Responsibilities Build and grow relationships with high-

aigorust
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S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the AI Products team The AI Products team is part of the broader Marketplace & Collaboration organization and is focused on bringing AI products on top of Snowflake’s data and application platform to help customers discover, share, monetize, and act on data assets & applications more easily. This team is building the connective tissue of the agentic enterprise: the infrastructure and product surfaces that allow Snowflake customers to seamlessly share datasets, semantic views, and applications, and make them discoverable and executable through Cortex Code, CoWork, and other agentic harnesses. Our strategy is centered on evolving Snowflake Marketplace for the AI era, including packaging data and intelligence into ready-to-use agentic experiences, and enabling governed access patterns that let AI systems safely operate on enterprise data and applications. As a Staff Software Engineer on AI Products, you will Lead the design and delivery of large, complex initiatives spanning multiple teams, turning ambiguous product and platform opportunities into durable technical solutions. Shape the architecture for how datasets, applications, semantic assets, and agentic capabilities are shared, discovered, governed, and invoked across Snowflake surfaces and third-party agent

pythonjavaai
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S
Snowflake
📍 Dublin• Full-time
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Manager, Real Estate to lead the financial, contractual, and operational stewardship of Snowflake's global real estate portfolio, while pioneering an AI-first approach to how real estate is managed at scale. AS A MANAGER, REAL ESTATE AT SNOWFLAKE, YOU WILL: Direct a $100M+ annual lease spend with a focus on Total Cost of Ownership and rigorous ROI analysis, ensuring workplace investments yield measurable, defensible value Build an AI-led real estate management strategy of the future: evaluate traditional real estate administration practices and use Snowflake's own AI and compute capabilities to explore, trial, and develop in-house features built on Snowflake Cortex that streamline lease administration, automate manual processes, and extrapolate portfolio data into insights that inform decision making Collaborate directly with cross-functional partners (Finance, Accounting, Legal, Procurement, Workplace Operations) and outside brokers to ensure all leases are in good standing and to coordinate new leasing activity Serve as the main liaison between Snowflake and landlords, brokers, internal legal counsel, and technical advisors, maintaining alignment and clarity through lease negotiations, transactions, and ongoing real estate utilization and maintenance

aigorust
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S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Where Data Does More. Join the Snowflake team. Snowflake is seeking an entrepreneurial and visionary engineering leader to build and scale our new AI Solutions team. As the Director of Engineering for AI Enterprise , you will be at the forefront of the generative AI revolution, leading a world-class engineering organization that designs and implements cutting-edge solutions on the AI Data Cloud. This is a critical, high-impact leadership role where you will partner with the world's largest companies to solve their most complex challenges and unlock transformative business value using Snowflake's powerful Cortex AI Platform. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Recruit, mentor, and scale a high-performing, global engineering organization. Foster a culture of innovation, ownership, and engineering excellence. Define the long-term technical vision and organizational structure for the AI Solutions team, ensuring alignment with Snowflake's product evolution and business goals. Lead the technical design and development of advanced AI and machine learning solutions using Snowflake Cortex and Snowflake ML. Own the end-to-end implementation of the AI Solutions product line, from initial concept to enterprise-grade production deployments. Act as the senior engineering authority in cu

machine learningaigo
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a motivated and enthusiastic Spanish speaking Sales Development Representative to come aboard! Our SDRs will work hand in hand with Inside Sales to generate leads and build customer pipelines. This is an entry-level role with a dedicated growth path and the training to be a great technical sales professional. We are looking for self-starters with a passion for technology and people. About our team: The importance of our team is never underestimated. We play a critical role in the growth of our organization. We work in collaboration with sales and marketing to identify target prospects and customers. Our team is responsible for lead nurturing and setting qualified discovery calls that ultimately lead to new business. IN THIS ROLE YOU GET TO: Build revenue pipeline by setting introductory meetings with target influencers and key decision makers Research and build new and existing accounts via adding contacts, outbound calling efforts, and sending strategic email and social campaigns Perform analysis of inbound and outbound prospects’ business and engage with these prospects by phone and/or email Apply your effective communication skills, collaborating directly with customers, sales and cross functional teams Work in a fast-pace environment, taking the initi

reactrestai
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause of production issue and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. We are hiring a Senior Frontend Engineer, AI Products team at Observe by Snowflake. As an AI Product engineer you'll always be thinking first about the user experience and how to create the best product, technical choices, and implementation decisions that stem from that product first thinking. This team builds the AI-powered products and developer tooling at the core of Observe's platform, including our flagship AI SRE product, real-tim

typescriptnode.jsrest
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