Technical Support Expert 2 Jobs

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Technical Sourcer at Vanta, you will own the strategy, execution, and success of our sourcing efforts across niche and leadership areas of the Engineering hiring process. You will focus on building a robust talent pipeline for our most critical technical roles in engineering across Senior level searches. You’ll also stretch to support roles across EPD when needed, and will have the autonomy to craft best-in-class sourcing practices, drive outreach strategies, and set the foundation for future team growth. What you’ll do as a Sr. Technical Sourcer at Vanta: Develop and execute a comprehensive sourcing strategy to identify and attract top technical talent, with a focus on our most critical, niche, and senior engineering roles Utilize advanced sourcing techniques, including direct outreach, talent mapping, networking, and engagement with professional communities and conferences. Build and nurture relationships with passive candidates to maintain a strong talent pipeline. Collaborate closely with the recruiting and hiring teams to understand hiring needs, align on priorities, and refine sourcing strategies. Leverage data-driven insights to optimize sourcing strategies, improve pipeline performance, and serve as a trusted advisor to hiring managers by providing market intelligence and influencing hiring decisions. Champion AI-first recruiting practices by integrating emerging AI tools into sourcing workflows, improving candidate engagement, pipeline quality, and operational efficiency. How to be successful in this role: 6+ years of technical sourcing experience, ideally in a high-growth tech environment. Proven track rec

The Recruiting team is responsible for growing our teams at Datadog with great people in multiple technical and business areas. Our Recruiters are strategic business partners, matchmakers, sellers, and marketers who have strategic relationships with the leadership team. As an Emerging Talent Recruiting Coordinator, you have a high-impact role with significant visibility and the opportunity to make a real difference in Datadog's future as you support hiring efforts for technical intern and early career positions. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Organize all facets of a candidate’s interview process: scheduling interviews, managing communication workflows, sending offer letters and managing onboarding tasks at a high volume during peak recruiting season Coordinate end-to-end logistics for the intern program, including travel, onboarding, recruiter meetings, manager feedback, and conversion offers Manage job opening and job posts in our applicant tracking system, ensuring all externally publicized information is accurate and compliant Provide exceptional experiences for all candidates Partner with Global Intern Program Manager to plan and execute intern events, partnering with external vendors for offsite events and internal Office Ops and IT teams for onsite activities. Support the training of new interviewers to scale interview panels Assist with interviewer capacity planning to ensure a smooth and efficient hiring process &

Integration Reliability Engineer, Technical Operations About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team APAC Payins TechOps is a newly formed team based in Singapore. Our charter is to improve the health and resilience of our payment acquiring volume, making it easier for Stripe to build and operate the integrations that support hundreds of billions of dollars in payments annually. Our team partners closely with payments and platform engineering teams to assess systems or processes that create high operational workloads, then develops durable solutions via code, tooling, data, and process improvements. We are responsible for the financial data quality of key systems at Stripe, ensuring that data is quarantined without impacting downstream systems while implementing the right changes upstream to prevent recurring issues. The team's work has a direct impact on Stripe's ability to expand into new markets and offer more sophisticated payment features to merchants. What you’ll do Responsibilities Scope and lead technical initiatives end-to-end: identify problems worth solving, propose the right solution approach, and deliver on that solution — not just execute on a pre-defined plan. Investigate problems in systems by tracing problems through Stripe’s stack. You’ll examine code, write SQL queries, read logs, and inspect data pipelines to understand system behavior, then make changes to address. Examine updates being made by Stripe’s financial partners to understand impact, and make the changes within Strip

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Team Pinterest's Ads Delivery Infrastructure team builds and operates the real-time serving, indexing, retrieval, and budgeting systems that power Shopping and Ads at Pinterest. We're in the middle of a significant modernization effort: unifying our catalog and index platforms to scale to billions of items, moving core services onto our next-generation compute platform, and re-architecting our budgeting systems for real-time accuracy. We work closely with engineering, product, and monetization teams to keep Pinterest's advertising systems fast, reliable, and ready to scale. What You'll Do: Lead or support programs that scale Pinterest's Shopping and Ads catalog, indexing, and retrieval systems to handle billions of items, partnering with engineering leads across catalog, search infrastructure, and retrieval. Drive cross-team execution on inf

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We're seeking a Sr. Technical Program Manager! What You'll Do: We are seeking a Senior Technical Program Manager to join a growing PMO team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Drive program planning and execution through program management best practices, manage risk and dependencies across multiple programs and teams Drive portfolio management practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery Ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions and outcomes Apply your “T” in TPM (technical skill set) as an active contributor in technical requirements and design conversations with the program teams Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership Ensure strong lines of communication and regular updates to stakeh

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the People Team: The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business. About the Role: As Senior Manager, Technical Recruiting, you’ll lead recruiting across EMEA, guiding a high-performing team that helps Affirm attract exceptional Engineering talent and scale internationally. Your work will strengthen our global hiring strategy and enable the teams advancing Affirm’s mission. What You’ll Do: Lead, coach, and develop a team of recruiters by setting clear expectations, providing thoughtful feedback, and fostering a high-performing, inclusive team culture Own the recruiting strategy for EMEA, aligning regional hiring plans with business priorities and building the capabilities needed to support Affirm's continued international growth Partner with Technical and cross-functional leaders to translate hiring plans into scalable hiring strategies across teams and geographies Influence Director and VP-level stakeholders through recruiting data, market insights, and strategic guidance to inform hiring decisions, build alignment, and proactively mitigate talent risks Use recruiting analytics to identify trends, improve funnel performance, forecast hiring risks, and drive continuous improvement across the hiring process Collaborate closely with Talent Brand, Talent Operations, Compensation, and other People teams to deliver a seamless, consistent hiring experience

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends. You’re excited about this opportunity because you will… Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution Create resolution steps documentation and maintain knowledge base We’re excited about you because… Comfortable with Linux command line, GitHub, Jira, and Service software Experience debugging and troubleshooting complex technical problems Prior experience with autonomous vehicles and/or robotics Willing to work flexible hours including weekends You are genuinely curious about how things work (or why they don’t) About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting, Accounting Policy, and Financial Reporting organization partners across Finance to assess complex corporate matters and develop well-supported U.S. GAAP conclusions. The team supports non-routine business activities requiring thoughtful technical judgment, scalable accounting policies, financial statement disclosures, processes, and controls. About the Role You will partner closely with Technical Accounting, Financial Reporting and Controllership to translate complex accounting conclusions into scalable operational procedures. You will build processes for non-standard transactions, including warrants, equity-method investments, debt and equity securities, non-controlling interests, hypothetical liquidation at book value allocations, business combinations, and other complex financing, investment, and capital arrangements. You will advise stakeholders across Corporate Accounting, Financial Reporting, Treasury, Legal, Tax, Strategic Finance, FP&A, Equity, Internal Controls, valuation specialists, and external auditors. You will help resolve complex accounting questions, align leaders on material judgments and risks, and translate conclusions into audit-ready memoranda, close entries, disclosures, processes, and controls. This is a highly visible role for an accounting professional who can turn technical conclusions into practical execution, support non-routine transactions through recurring close processes, and strengthen operational accounting across Finance. In this role, you will: Own operational accounting for complex financing, investment, equity, and capital arrangements, including classification, measurement, presentation, disclosure, and recurring close processes. In partnership with technical accounting, lead day-one and recurring accounting for non-standard transactions, including fair-value measurements, eq

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Technical Accounting Manager I We’re looking for a Technical Accounting Manager I to join our Technical Accounting and SEC Reporting team. In this role, you’ll research and advise on complex accounting matters, develop accounting policies and support Pinterest’s external reporting. You’ll join a small, highly collaborative team with broad exposure across the business and have opportunities to leverage AI and automation to build scalable accounting processes and internal resources. What you’ll do: Independently review contracts and analyze complex, material or confidential transactions to establish the appropriate accounting treatment under US GAAP Research technical accounting matters and prepare clear, well-supported accounting memoranda, policies and practical guidance across topics such as leases, share-based compensation, capitalized

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Hiring the right people — especially at the executive level — is one of the most important ways we pursue this mission. We’re seeking a Recruiting Coordinator to join our team, focusing on the logistics and coordination of recruiting efforts for the Recruiting organization. This role will involve close collaboration with recruiters, sourcers, interviewers and hiring managers, ensuring operational excellence and a standout candidate experience. You will primarily be responsible for scheduling interviews, managing the logistics of onsite interviews, streamlining processes, and scaling programs. This role is a non-exempt, hourly position based on a 40-hour work week with potential for overtime earnings. About the Role As a Recruiting Coordinator, you will: Take ownership of the scheduling process, end to end, for evergreen and opportunistic hiring needs. Act as a partner for recruiting ops problems and help us find solutions through a mix of data, tools, and collaboration. Greet candidates onsite in the office to provide a welcoming interview experience. Be the primary scheduling and interview planner for various Recruiters and Hiring Managers across the Robotics team. Use our tools like Ashby, Guide, ChatGPT, G-Suite, and others to uphold a timely and positive hiring experience and process. Have the ability to problem solve and adapt to an ever-changing environment while maintaining confidentiality and discretion. Manage clear, concise, timely, and professional communication with candidates and hiring partners in written and verbal form. Handle candidate reimbursement & travel (domestic and international). Work with our Executive Operations team to support and improve candidate experience and management of senior and executive level candidates. Qualifications: 5+ years of recruiting coordination experience, including experience scaling processes and driving

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is the all-in-one productivity platform that brings tasks, docs, chat, AI, and workflows together so teams can move faster with less friction. We’re hiring a Manager, Technical Account Management to lead a team supporting mid-market to enterprise customers across AMER. This role exists because our customers need a leader who can raise team execution, create clarity across onboarding, adoption, expansion, and renewal motions, and help translate customer complexity into repeatable, scalable outcomes. The mission of this role is to lead a high-performing Technical Account Management team that helps customers realize fast value, deeper adoption, durable retention, and thoughtful expansion through a disciplined, data-driven, AI-augmented customer engagement motion. What you’ll own Lead, coach, and develop a team of Technical Account Management / post-sales customer leaders supporting mid-market to enterprise accounts across AMER. Build a high-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team. Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal-risk moments so customers get consistent, high-quality support. Use customer health signals, adoption data, renewal timing, and account context to help the team prioritize well, intervene early, and focus effort where it will have the greatest impact. Lead or contribute to renewal strategy reviews, deal reviews, and executive business reviews that connect customer activity to business value, retention, and growth. Partner c

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders. This position will report to the Director, Technical Program and Operations. You will: Coordination, monitoring and reporting within the enterprise and external partners Project planning and support for our engineering teams Design processes that scale to support our rapidly growing business Develop schedules, adhere to milestones and keep other team members on task Recognize and prioritize issues, and collaborate for timely resolution Identify risk factors, develop and execute mitigation plans Drive regular status updates to ensure transparency and maximize efficiency Facilitate open communication among differing personalities and work styles Perform other duties as assigned You have: 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs Experience managing cross-departmental processes Experience leading successful projects from start to finish A talent for empathizing with employee and customer challenges, with a focus on user experience Critical

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. Drive regular status updates across stakeholder groups

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re seeking an experienced Director, Technical Revenue to join our Revenue Accounting team. In this role, you’ll lead complex ASC 606 assessments, develop clear and comprehensive technical revenue memos, and collaborate with cross-functional partners to determine the appropriate revenue treatment for new products, pricing models, and commercial arrangements. You’ll play a meaningful role in shaping our revenue recognition policies and scaling our quote-to-cash systems as the business continues to grow. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and evolve ASC 606 revenue policies for SaaS and consumption-based models, including credits, usage-based pricing, variable consideration, and contract modifications Lead technical accounting research and author clear, decision-ready memos, policies, and playbooks (e.g., SSP frameworks, non-standard deal guidance) Review complex enterprise and strategic contracts, advising Sales, Deal Desk, and Legal on structure, risk, and revenue implications Define revenue recognition approaches for new products and offerings, including performance obligations, SSP, principal vs. agent considerations, and contract changes Translate complex accounting guidance into practical recommendations and scalable processes for cross-functional partners Partner with auditors to support revenue positions, including leading position papers, walkthroughs, and evidence strategies, while ensuring SO

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Technical Accounting and SEC Reporting team is responsible for delivering timely and accurate financial reporting, accounting for complex accounting transactions across a variety of accounting topics in accordance with US GAAP, maintaining accounting policies in key accounting areas, all while partnering with teams across the company. As a member of the team, you'll play a vital role in designing and maintaining scalable procedures, policies and internal controls to ensure compliance with US GAAP and other laws/regulations. The ideal candidate will be a proactive, highly analytical and technical individual who can work independently and prioritize effectively across multiple deliverables. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Support preparation of quarterly (10-Q) and annual (10-K) SEC filings, including financial statements, footnotes, MD&A sections, and XBRL tagging Research and draft technical accounting position memos for complex transactions, including equity compensation (ASC 718), business combinations (ASC 805), capitalized software (ASC 350), and leases (ASC 842) Prepare and review monthly equity accounting journal entries (RSUs, PSUs, options) and maintain equity roll forward schedules Contribute to the monthly and quarterly close process, including balance sheet reconciliations and flux analyses Partner cross-functionally with Legal, FP&A, Tax, Stock Administration, and Investor Relatio