Technical Support Expert 2 Jobs

The Cyber Deployment Manager partners with customers throughout the full lifecycle—from technical discovery and solution design through implementation, deployment, and adoption. You’ll work closely with Sales and Solutions Engineering during the pre-sales process to understand customer security priorities, assess technical requirements, develop solution architectures, and support demonstrations, workshops, and proofs of concept. After a customer commits, you’ll remain engaged as the technical deployment lead, translating the proposed solution into a production-ready implementation. You’ll guide integrations, establish success criteria, manage technical risks, and help customers operationalize AI across security workflows such as secure code review, vulnerability management, threat detection, incident response, SOC operations, and GRC automation. In this role, you will: Lead technical discovery with security executives, practitioners, architects, and engineering teams. Partner with Sales and Solutions Engineering on solution design, demonstrations, workshops, technical validation, and proofs of concept. Translate customer requirements into clear architectures, deployment plans, success criteria, and implementation milestones. Own the transition from pre-sales solution design into post-sales deployment and adoption. Serve as the primary technical partner during implementation, coordinating customer stakeholders and internal Product, Engineering, Security, and GTM teams. Build and troubleshoot integrations involving APIs, agents, security tools, cloud platforms, data sources, and enterprise workflows. Identify deployment risks, technical blockers, and product gaps, and drive them toward resolution. Help customers establish evaluation frameworks, governance controls, guardrails, monitoring, and human-review processes. Measure adoption and business impact, ensuring deployed solutions deliver meaningful security outcomes. Turn successful customer deployments into reusable

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem that accelerates customer success, enables enterprise AI adoption, and drives durable growth in support of OpenAI’s mission. Cloud partners are central to how customers discover, purchase, deploy, and scale OpenAI solutions. We work across cloud providers and their field, product, marketplace, technical, and partner organizations to reduce friction for customers and create repeatable paths from initial interest to production impact. The team collaborates closely with Sales, Technical Success, Product, Engineering, Finance, Legal, Security, Marketing, Operations, and Customer Success to turn strategic cloud relationships into measurable customer and commercial outcomes. About the Role We are hiring a Partner Director, GTM Cloud Partnerships to shape and execute OpenAI’s go-to-market strategy with strategic cloud partners. You will own senior relationships across a portfolio of cloud providers and develop joint business plans that expand customer access to OpenAI’s products, generate partner-sourced opportunities, and accelerate enterprise adoption. You will translate company-level partnerships into practical field motions spanning account planning, co-selling, cloud marketplaces, customer procurement, technical enablement, solution development, and executive engagement. This is a highly strategic and hands-on role. Success requires executive presence, strong commercial judgment, cloud ecosystem expertise, and the operating discipline to coordinate complex initiatives across multiple partners, regions, and internal teams. The ideal candidate can move fluidly between long-term strategy and the detailed execution required to deliver measurable results. This role is based in San Francisco. We use a hybrid work model of three days in the office per week. In this role, you will: Own the strategic and commercial relationships with a top global cloud partner, establishing strong alignm

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Cloud Partner Solutions Engineering team's mission is to support co-sell objectives with Cloud Service Provider (CSP) partners by driving customer success through use case wins and go-lives, product integration launches, field enablement, and joint marketing campaigns and initiatives. As a Cloud Partner Solutions Engineer, you will own one or more hyperscaler partnerships end-to-end — combining deep technical credibility with the business acumen and program management skills to translate that technical work into measurable partner and customer outcomes. This is not a purely technical role and not a purely functional one: success requires you to be equally comfortable architecting a cross-cloud Iceberg solution with a partner SA team and leading a joint executive business review with cloud partner and Snowflake field leadership. KEY RESPONSIBILITIES: Partner Strategy & GTM Program Ownership • Own the overall joint GTM strategy and execution plan for your assigned cloud partner(s), aligning Snowflake's field priorities with cloud partner co-sell programs and market initiatives. • Build and manage a portfolio of cloud partner product integrations and joint solutions — from business case through launch — ensuring each delivers measurable field and customer value. • Deve

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Property Executive What this job involves: The Property Executive are the key front line of the Contractor in responding and attending to each Site and Employer Representatives, and including supervision to ensure that the Works and Services under the Contract are rendered and performed professionally, effectively, and efficiently. Assist the SFM and FM as the Site supervisors and assist the Core Team but not limited to the following: in all site measurement and records, uploading of field data to the computerised FM system, planning of works and services including considerations for improvement works, and controlling the resourcing and support of subcontractors and specialists. Required Qualifications: Possess a Diploma preferably in Building, Technical or Facilities Management or relevant disciplines from a recognised establishment (preferably with M&E background) with a minimum 3 years relevant working experience as a Property Executive/equivalent role or at least 8 cont

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Software Engineer Who is Mastercard? Mastercard is a global technology company powering an inclusive digital economy. Through secure networks, data-driven insights, and innovative solutions, we enable safe, simple, and smart digital commerce across more than 210 countries and territories. Within Consumer Authentication Solutions (CAS), Mastercard delivers the critical authentication infrastructure that protects billions of digital transactions globally. CAS provides capabilities including EMV 3DS, Identity Check, Directory Services, Smart Authentication, tokenized authentication, issuer enablement, and risk-based authentication. As a Principal Software Engineer, you serve as a distinguished technical leader responsible for shaping the architecture, engineering strategy, and long-term technical direction of critical authentication platforms. You drive solutions to complex business and technical challenges, influence engineering decisions across multiple teams, and establish standards that improve the scalability, resiliency, security, and operational excellence of Mastercard's authentication ecosystem. This role requires deep technical expertise, exceptional system design skills, and the ability to lead through influence while mentoring engineers and advancing engineering excellence across the organizati

Work Flexibility: Onsite As the Manager, Quality Assurance , you will lead quality assurance activities that support product quality, process performance, audit readiness, and continuous improvement across site operations. Working closely with Operations, Global Quality, Regulatory Affairs, and supplier partners, you will help ensure quality systems remain effective, compliant, and aligned with business objectives. This role is Onsite in Mahwah, New Jersey . What You Will Do Lead the Quality Assurance team, providing technical guidance and quality oversight across manufacturing and operations, supports functions to drive continuous improvement and compliance. Partner with site leadership to ensure products consistently meet customer expectations, regulatory requirements, and applicable quality standards. Develop, coach, and retain a high-performing team while fostering a culture of inclusion, accountability, collaboration, and employee engagement. Drive quality system compliance by partnering with functional leaders to establish, communicate, and maintain quality standards, requirements, and responsibilities. Lead site readiness activities and support internal, corporate, notified body, FDA, and other regulatory audits and inspections. Oversee the management of nonconforming products, product and process deviations, risk assessments, corrective actions, and preventive actions to ensure effective resolution and compliance. Monitor and improve Quality performance indicators, including NCR, CAPA, compliance, and operational quality metrics, and implement corrective actions for adverse trends. Support the development and execution of local and global Quality Operations strategies that improve product quality, operational efficiency, risk management, and regulatory compliance. <

Work Flexibility: Field-based Field Service Technician – Power Tools As a Field Service Technician supporting Power Tools, you will serve as a key technical resource for healthcare customers across your assigned territory. This field-based role focuses on equipment service, troubleshooting, maintenance, and documentation, with most of your time spent traveling in a company-provided vehicle between customer sites, resolving technical issues, and ensuring equipment performs as intended. Success in this role depends on delivering a positive customer experience through effective service support, clear communication, accurate documentation, and strong collaboration with healthcare customers, clinical staff, sales partners, and internal stakeholders. This role requires the ability to manage multiple service priorities, work independently in customer environments that can be fast-paced or stressful, and collaborate with internal partners when additional support or coordination is needed. What You Will Do Develop and maintain strong relationships with customers and internal partners, including sales and commercial teams, to deliver exceptional customer experiences, ensure optimal equipment performance, and support business goals within the assigned territory. Travel to hospitals and healthcare facilities to complete assigned service requests, installations, and preventive maintenance activities. Troubleshoot, diagnose, and repair equipment issues to restore functionality and minimize downtime. Install, maintain, and inspect medical equipment in accordance with service guidelines and quality standards. Support software, connectivity, and system configuration activities as required to maintain equipment performance. Coordinate service schedules, prioritize customer requests, communicate service findings and recom

About the Team OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. About the Role As an ITAV Operations Engineer at OpenAI, you will administer and troubleshoot conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. You will serve as the technical bridge between our support vendors and ITAV Engineering, resolving escalations that require internal access, administrative permissions, or deeper technical investigation. You will maintain reliable configurations, execute changes using established standards, and turn recurring issues into improvements to systems, documentation, and automation This is an in-office role and will require 5 days a week in our San Francisco office. Travel 30% of the time to support ITAV systems, technical changes, and operational readiness. International travel is required. In this role, you will: Set up, configure, administer, and maintain conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. Resolve vendor escalations that require internal administrative access or technical expertise, owning diagnosis, remediation, and verification of service restoration. Manage assigned ITAV installation and commissioning scope for office builds, refreshes, and moves, adds, and changes using established standards, and verify that completed systems are ready for ongoing operation. Serve as the technical bridge between vendors and ITAV Engineering, providing clear diagnostic evidence and escalating issues that require changes to system designs or engineering standards. Execute software updates, configuration changes, equipment replac

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health's Adjudication & Client Experience Engineering organization is seeking a motivated and highly skilled Senior Analyst - Software Development Engineering to join our Application Production Support team. This role will support critical business applications by providing production support, troubleshooting technical issues, and contributing to ongoing application enhancements and stability improvements. As a Sr. Analyst, you will work closely with Lead Engineers, Software Development Engineers, Product Owners, QA teams, and business stakeholders to investigate and resolve production incidents, perform root cause analysis, and implement code fixes. You will be responsible for supporting enterprise applications built on Java, Angular, APIs, and Cloud platforms while ensuring the reliability and performance of systems that serve our PBM (Pharmacy Benefit Management) business. This role is ideal for a hands-on engineer who enjoys solving production challenges, developing software solutions, and collaborating within a fast-paced environment. The successful candidate will contribute to application support activities, system enhancements, and continuous improvement initiatives while growing their technical and business domain expertise. Required Qualifications 5-8 years of experience in software development, application s

Become a part of our caring community The Software Engineer 2 plays a key role in developing and maintaining solutions that support secure and reliable file transfers between external partners and internal systems, with a strong emphasis on Hyland OnBase integrations and enterprise content management solutions. You will be responsible for designing, configuring, and supporting integrations between Hyland OnBase, the organization's Record Management System, and web applications to enable efficient file upload and download capabilities, document management, and seamless business process automation. You will bring experience in Hyland OnBase administration, configuration, and integration, along with strong technical skills in C#, .NET, HTML, CSS, SSIS, SQL, and related tools. You will also troubleshoot complex issues, gather and translate requirements, document technical solutions, and work collaboratively across teams to ensure secure, compliant, and reliable system performance. Our Department of Defense Contract requires U.S. citizenship for this position. This is a hybrid position which requires associates to come into the Louisville KY office at least 2 days per week. You will report to the Associate Director, HGB IT Platform and Foundational Services for Humana Military. Required Qualifications 1 or more years' experience supporting or developing integrations with Hyland OnBase Experience with enterprise content management, system configuration, and application interoperability Proficiency in C#, .NET, SQL, SSIS, HTML, and CSS Experience designing and implementing API integrations Strong analytical, troubleshooting, and problem-solving skills Strong verbal and written communication skills, including technical documentation Successfully

Work Flexibility: Field-based GENERAL DESCRIPTION: Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. ESSENTIAL FUNCTIONS: · Provides clinical surgical support by managing all relevant equipment. · Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. · Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. · Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. · Maintains knowledge base of equipment and disposable products through Stryker education training programs. · Provide physicians and OR personnel with information on new and current products. · Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. · Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account. · Accurately records and reports all surgical procedure information. · Adheres to all Stryker and medical facility policies, standards and procedures. · Analyze and resolve both routine and non-routine product issues expediently using independent judgment. · Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility. · Adhere to (HIPAA) and other related patient confidentiality policies and procedures. · Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might i

Ready to help developers and researchers get more from open AI models? At NVIDIA, our team improves support for leading community models such as Nemotron, Llama, Gemma, DeepSeek, and Qwen. As a Product Manager for Open Models, you will help coordinate model enablement, developer experiences, technical content, and product launches across NVIDIA’s accelerated computing platform. You will work alongside experienced product managers, engineers, model builders, and product marketing teams. This role is ideal for someone early in their product-management career who has a strong technical foundation, enjoys working across teams, and is excited about the open-model ecosystem. What you’ll be doing: Support collaboration with community model builders around model access, technical enablement, launch readiness, and go-to-market activities. Track emerging open-model releases and summarize their capabilities, technical differentiators, hardware requirements, and ecosystem impact. Maintain product requirements, launch plans, readiness checklists, and supporting documentation for assigned models. Partner with engineering, infrastructure, and developer-experience teams to support open models across inference, fine-tuning, evaluation, and deployment. Gather feedback from model builders and developers, identify recurring issues, and translate findings into actionable product requirements. Review and test developer workflows, sample applications, notebooks, and Python code used in demonstrations and technical content. Collaborate with product marketing on blogs, documentation, presentations, case studies, and social-media content. Support product announcements, demonstrations, keynote materials, and other high-visibility launches while working onsite at least three days per week. What we need to see: 2&#43; years of relevant experience in product ma

We anticipate the application window for this opening will close on - 29 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Supplier Quality function partners with Contract Manufacturers (CMs), Original Equipment Manufacturers (OEMs), and critical suppliers to ensure the quality, compliance, and performance of externally manufactured products and components. This team works cross-functionally with Research & Development (R&D), Quality, Regulatory Affairs, and Operations to support product lifecycle activities, drive supplier performance improvements, and maintain compliance with applicable quality system and regulatory requirements. This position may be performed remotely anywhere within the United States. Travel up to 15% is required to support supplier audits, supplier performance reviews, business meetings, and cross-functional initiatives. The Senior Supplier Quality Engineer serves as the primary quality partner for strategic Contract Manufacturers and Original Equipment Manufacturers, ensuring supplier processes, products, and quality systems consistently meet Medtronic requirements. This role drives supplier quality performance, supports product and process changes, leads quality improvement initiatives, and provides technical quality guidance across supplier-related activities throughout the product lifecycle. Primary Responsi

The role will involve contributing to the development and enhancement of the credit risk modelling toolkit while partnering with modellers to ensure the toolkit is being used correctly and efficiently; and gather feedback to support future improvements and enhancements. This position requires strong stakeholder engagement skills, the ability to understand end-user requirements, and solid Python development experience, including contributing to large-scale Python libraries and testing frameworks. Essential Skills Strong commercial experience building and testing Python applications in a professional environment. Strong understanding of object-oriented programming and test-driven development. Solid knowledge of testing principles and best practices, including experience with pytest. Strong understanding of coding best practices and writing clean, maintainable, pythonic code. Experience identifying and addressing code smells. Familiarity with code review best practices. Practical understanding of SOLID principles and common design patterns. Good working knowledge of Git version control. Experience working in Agile development environments, ideally with continuous integration practices. Nice to Have MSc or PhD in Computer Science, Mathematics, Physics, Operational Research, Information Systems, or a related technical discipline. Exposure to credit risk analytics or related financial risk domains. Strong familiarity with the scientific Python stack, including NumPy, SciPy, pandas, polars, and Matplotlib. Experience with PySpark or other Big Data technologies. Experience contributing to open-source projects or developing reusable Python libraries. How to apply: Apply via the form below and tell us a bit about you. Complete the online assessment (we’ll send you a link by email). Complete the interviews with our friendly talent team over phone and video. Lastly, you’ll interview with one or more of our clients. So you don’t miss out on your dream job, we encourage you

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are seeking a Product Delivery Specialist to join Lithic’s team in our NYC office. In this role, you will lead complex customer implementations, drive operational excellence, and develop scalable processes that enable billions in transactions for the most innovative fintechs and digital banks. This position offers a unique vantage point across our business from product and engineering to compliance and operations allowing you to tackle meaningful challenges while making a tangible impact. In this role, you will coordinate a wide range of activities from implementing customer requirements and configuring the software to conducting technical setup and integration support with the ultimate goal of getting the customer’s solution live as quickly as possible, driving fast Time to Revenue (TTR) and provide great customer experience. You will operate at the intersection of our customers, internal teams, and third-party partners, executing progress across multiple project streams simultaneously. You will launch new