Technical Support Expert 2 Jobs

Senior Compliance Specialist Position Description SingleStore is building a real-time data platform that helps organizations transact, analyze and act on data in a single system. We are committed to operating with strong security, privacy and resilience standards across our products, services and internal operations. We are seeking an experienced and highly motivated Senior Compliance Specialist to help scale our security, privacy and compliance programs. This role will be responsible for maintaining key certifications, driving cross-functional compliance initiatives, overseeing development and management of our privacy program, supporting compliance with the Digital Operational Resilience Act (DORA), and helping mature our Business Continuity Management System (BCMS). The ideal candidate is practical, organized and collaborative, with experience translating regulatory and framework requirements into durable operational processes across technical and business teams. Job Responsibilities Support governance activities across the security, privacy and compliance program, including maintaining Information Security Management System documentation, evidence, policies, procedures and audit trails. Help maintain and improve active certifications and attestations such as ISO/IEC 27001, SOC 2 Type II, HIPAA and PCI DSS, while coordinating with stakeholders across the business to ensure ongoing compliance. Drive readiness efforts for new compliance objectives, certifications and customer-driven assurance requirements. Participate in enterprise risk management activities, including risk methodology, risk assessments, treatment planning and follow-up with risk owners. Oversee the development, implementation and ongoing management of SingleStore’s privacy program in partnership with Legal, Security, IT and business stakeholders. Support compliance with applicable privacy and data protection requirements, including operationalizing controls and processes needed to meet regu

Position Overview As SingleStore’s IT Operations Engineer, you will help shape the IT toolset used by our end users. This is an active, hands-on position responsible for the planning, design, development, and Tier 1 support of several key technical areas at the SingleStore IT team, including end-user support, client engineering, executive support, and infrastructure application support. This is an incredible opportunity for someone to build upon their technical strengths and be a part of IT at SingleStore team . Roles and Responsibilities: Administering a wide variety of SaaS applications. Some main applications that need to be supported are OKTA (+ Workflows), Google Workspace, Slack, and Atlassian tools (JIRA + Confluence), MDM administration. Keep up to date with new features and new releases in these applications to identify opportunities for better automation or features that could be useful for our environment. Seize opportunities across the IT Operations team to eliminate manual work through tooling, integrations, and automation of IT workflows. Respond to tickets and execute new hire onboarding and user separation processes. Support members of the team with troubleshooting and resolution of complex issues. Design, architect, implement and maintain systems and solutions for various IT-related topics, including but not limited to staff computer hardware, operating systems, software applications, networking, videoconferencing, and printers. Partner and collaborate with all business units to help them evaluate hardware and software solutions. Able to communicate effectively and concisely with the entire company. Analyze existing processes, suggest and make improvements, and implement business processes where none exists. A desire to learn and expand your horizons; take on new challenges as the business scales Required Skills and Experience: Minimum 2 years of relevant experience Prior experience in implementing and administering Google Workspac

The Data Analyst, Revenue Operations is responsible for turning data from multiple source systems into the reporting, models, and visualizations that power revenue, sales, and operations decision-making. Reporting into the Revenue Operations organization, this role combines hands-on SQL and data modeling with predictive segmentation, opportunity analysis, and dashboard development — and serves as a trusted reporting partner to teams across the business. You will work primarily within Revenue Operations while collaborating cross-functionally with Sales, Business and Technical Operations, Sales Enablement, Support, and Finance to get things done. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future. How We Work - Our Core Values * Be a Good Person, It's Simple. We treat everyone fairly and with respect. We lead with kindness, humility and integrity. We take the time to understand each other and our customers. And

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for the FlashArray (FA) Foundation Quality Engineering team, you will build and lead a high-performing team of Quality Engineers and Software Test Developers in Bangalore. You will combine people leadership, technical judgment, and execution discipline to drive the quality, test automation, and release readiness of foundational FlashArray capabilities. Working at the intersection of software, hardware, firmware, and cloud infrastructure, you will partner closely with Development, Product Management, Release, and Support teams. Your focus will be translating complex roadmap requirements into modern test strategies, establishing strong shift-left CI/CD signals, and ensuring our products consistently deliver industry-leading reliability to our customers. WHAT YOU’LL DO Build & Lead a High-Performing Team: Hire, mentor, and coach a newly forming team of quality and automation engineers in Bangalore, fostering a culture of technical excellence, continuous learning, and shared ownership. Drive Quality Strategy & Shift-Left Automation: Define and execute the FA Foundation quality roadmap—including risk-based coverage, automated CI/CD pipeline integration, fault injection, and release-readiness criteria across software, firmware, and hardware. Partner Cross-Functionally for Delivery: Collaborate early in the design cycle with Development, Architecture, Product, and Release teams to impro

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The BI Analyst will be an integral part of our award-winning team, focused on leveraging business intelligence tools, including Tableau, to drive data-driven decision-making, provide global end-user support, and ensure continuous improvement for our analytics and reporting platforms. This role involves managing internal user tickets, performing system administration, creating high-impact reports and dashboards, and providing technical guidance and oversight to other team members. Key Responsibilities: End-User Support and Issue Resolution Provide timely, global end-user support, documenting, troubleshooting, and resolving requests, incidents, and problems via email and ticketing systems. Critically analyze, triage, and resolve complex issues. Utilize and build decision trees to evaluate and appropriately escalate issues to internal technology teams. Collaborate with Appian’s technology team to resolve application issues and provide guidance on system utilization. System Administration, BI Development, and Team Oversight Provide day-to-day regional oversight, guidance, and mentorship to junior members of the Sales. Perform essential system configuration, maintenance of user roles and profiles for core analytics platforms (e.g., Salesforce). Design, build, and maintain high-impact reports, dashboards, and data visualizations using both Salesforce and Tableau to meet advanced business intelligence needs. Documentation and Platform Improvement Create and maintain thorough documentation of processes, policies, and application configurations. Update the knowled

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Job Description: ABOUT THE TEAM Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base. THE OPPORTUNITY Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. WHAT YOU'LL DO Lead the design and delivery of a scalable AI-powered triage platform that reduces mean time to resolution by leveraging AI agents, LangChain frameworks, and intelligent diagnostics Lead the engineering team building AI-powered diagnostic tools that cut customer issue resolution time in half while scaling a platform that empowers support engineers across the globe. Architect quarterly releases of diagnostic tools on AWS infrastructure, balancing innovation velocity with pro

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Strategic Pricing Analyst We’re looking for a Strategic Pricing Analyst for the APAC region to join our Global Commercial Pricing & Monetization team. As a Strategic Pricing Analyst you will work closely with different teams (e.g. sales, account management, product management, and finance) to ensure we set the best possible prices that reflect the value of our offering. The ideal candidate is someone who is able to approach complex problems in a structured manner and convert them into action. You will be part of our Global Commercial Pricing & Monetization team (as part of the Finance department) which develops value-based pricing and monetization strategies for Adyen’s product offering and provides price guidance to the commercial organization. In addition, we enable the commercial teams to create the best commercial pricing proposals by providing them with means such as tools, insights and training. Finally, we monitor price developments and identify opportunities for improvement. What you will do Develop and implement pricing and monetization strategies for local markets, products and payment methods Partner with regional leadership to develop and translate pricing insights into action Partner with key regional stakeholders to understand business needs and challenges, and convert these into new pricing initiatives Drive a

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Account Managem ent We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role as part of the Commercial Engine at Adyen, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do As the Manager, Account Management, your role and some of your responsibilities will include: Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement. When needed, get involved in operational tasks, help build C-level relationships, and support the team in merchant escalation calls or critical negotiations. Hire, develop and retain diverse talent to support our commercial and strategic ambitions. Co-define and monitor Commercial OKRs achievement every year on a team and individual level. Report on performance and metrics at an executive level. Collaborate cros

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Recruitment Business Partner (Japan market) We are seeking a Senior Recruitment Business Partner to drive regional growth across APAC (Commercial, Operations & Staff), with a dedicated focus on the Japan market. At Adyen, we empower you to implement your ideas, take ownership of your career, and continuously learn. You'll experience a fast-paced, open-minded work environment that fosters innovation and collaboration. As a Senior Recruitment Business Partner, you will collaborate closely with our APAC hiring teams to identify, attract, and hire top talent, playing a pivotal role in shaping the future of our growing organization. What you’ll do: As a senior member of the team, you will own the end-to-end recruitment strategy for Japan. Beyond this primary focus, you will leverage your regional expertise to oversee delivery and talent acquisition efforts across our broader APAC markets. You will make an impact sourcing & long-term pipeline for the best candidates in the market and help fill roles to build the APAC team. Act as a primary talent advisor to leadership and HRBPs, directing recruitment strategies that elevate the quality of talent across APAC. Beyond filling roles, you ensure the quality of hire by translating recruitment data and market intelligence into actionable coaching for hiring managers, f

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Content Manager Adyen is looking for a strategic, hands-on and collaborative senior content manager to own and evolve Adyen’s editorial voice across APAC. You will define how Adyen’s story is told in one of the world's most dynamic fintech landscapes. You will set the standard for how content drives commercial impact, brand authority, and audience growth in the region. This role is focused on owning the strategy, execution, and continuous optimization of Adyen’s content marketing in APAC. You will act as the regional authority on content — setting direction, elevating quality, and ensuring all output ladders up to measurable business impact. You are a master storyteller who can pivot from writing technical white papers to crafting high-engagement LinkedIn posts, with a strong commercial mindset ensuring every piece of content serves a purpose. What you'll do Regional content and market entry strategy : Own and evolve Adyen’s APAC content roadmap. Identify strategic opportunities and define how we show up across markets, creating localized content strategies that resonate across diverse regulatory and cultural environments. AI & scalability : Leverage AI to scale output and improve efficiency. Build smarter workflows without compromising quality. Social & thought leadership : Own APAC’s social and thought leadership st

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Compliance Officer - Financial & Data Integrity Programs We are looking for a highly organized, detail-oriented, analytically minded, and commercially aware individual to join our Scheme Compliance team as a Compliance Officer for our Financial & Data Integrity pillar. This role is responsible for supporting the governance, oversight, and continuous improvement of card-network programs relating to transaction-data integrity, cardholder-data security, fraud, disputes, chargebacks, and merchant financial integrity. You will work across Scheme Compliance, Risk, Product, Engineering, Legal, Operations, Commercial, and regional stakeholders to help ensure card-network requirements are understood, consistently implemented, and well governed across the organization. This role is ideal for someone who thrives in structured program environments, can coordinate technical and operational workstreams, and enjoys translating complex network obligations into scalable, defensible compliance processes. What you’ll do Lead and coordinate program-management activities across the Financial & Data Integrity remit, including remediation tracking, program documentation, stakeholder coordination, and continuous-improvement initiatives for card-network monitoring and data-security programs. Support the governance and execution of relevant

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Lead: Payments We are seeking an experienced and visionary Engineering Lead to lead our engineering efforts across APAC. You will be instrumental in developing and scaling payment innovations for our merchants, while leveraging this knowledge for global impact. This role requires a strong strategic mindset to work in lock-step with product and commercial leadership, ensuring the delivery of our regional strategy and contributing to our global platform. This highly visible position requires working across time zones, aligning with diverse internal and external stakeholders, and challenging the status quo. What You'll Do As the Engineering Lead (APAC), reporting to the SVP of Payments and collaborating with peers globally, your focus will be: Provide clear guidance, purpose, and mission for engineering teams. Create an environment that fosters continuous innovation, and be at the forefront of payments in the region. A people-first leader. Develop and build a best-in-class team comprising the right skills to lead and win. Serve as the primary face of engineering for our merchants in the region you are responsible for, building strong relationships and understanding their unique requirements. Partner globally to ensure the delivery on one global platform while meeting the specific needs of the market. Accountabl

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Digital Marketing Lead, APAC We are looking for an experienced and data-driven Digital Marketing Lead, APAC to join our regional team in Singapore. Reporting directly to the VP of Marketing, APAC, you will own and elevate the end-to-end digital marketing strategy across Australia, India, Southeast Asia, Hong Kong, and Japan. In this role, you will bridge high-level regional growth strategies with hands-on digital execution. This role will lead digital experience across the entire customer lifecycle while focusing heavily on net-new customer acquisition through paid, earned, and owned channel performance across the APAC region. As a commercial conduit and trusted team leader, you will partner closely with local country marketers, global digital marketing leaders and regional commercial leaders. This is a player-coach role where you will not only coach and grow a high-performing digital marketing function but also be comfortable to roll up your sleeves to get into details and execution. We are looking for a respected and trusted leader with experience in coaching and developing teams to perform at their best capacity What you'll do Regional Strategy & Leadership Drive Full-Funnel Digital Strategy: Formulate, execute, and evaluate a multi-market web and digital marketing strategy across APAC to build brand awareness, ac

Backend Engineer (Senior Level) - SDE IV We're looking for a Senior Backend Engineer to lead the architecture and evolution of backend services that deploy and serve machine learning models in production. You'll work closely with ML Engineers, Platform, and Product teams to build scalable, reliable systems and drive technical direction across multiple teams. What You’ll Do Design and drive the long-term architecture of backend services for biometrics and ML model serving. Collaborate with core platform and backend teams on organization-wide architectural initiatives. Partner with business and engineering teams to design and deliver cross-cutting platform capabilities. Lead architectural reviews, mentor engineers, and promote engineering best practices. Build and maintain backend services for deploying and serving ML models Monitor service reliability, performance, and scalability in production Deploy and operate services on AWS using ECS + Fargate, SageMaker, or EC2 + Kubernetes Support real-time and batch inference workflows Contribute to CI/CD pipelines and deployment automation What We’re Looking For Strong expertise in backend development using Java and working knowledge of Python. Experience mentoring engineers and driving architectural decisions. Working knowledge of Python, especially for ML-related workflows Hands-on experience with AWS (e.g., DynamoDB, ECS, EC2, Redis, S3, SageMaker) Familiarity with Terraform or other infrastructure-as-code tools, and experience with CI/CD and production monitoring Experience with observability tools (Datadog, New Relic, etc.) Experience with containers and orchestration (Docker, ECS, etc.) Understanding of how ML models are deployed and served in production Experience with Kubernetes Nice to Have Experience with MLOps or ML platform engineering. Experience with asynchronous programming and event-driven systems. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities :

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner… About the role ... As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology. What you'll be doing ... Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements. Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection. Oversee the integration of cloud platforms with data pipelines, storage, and compute services. Standardize coding, deployment, and monitoring practices across cloud environments. Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently. Lead problem-solving initiatives for complex technical challenges related to cloud environments. Provide technical leadership across multiple cloud projects, ensuring efficient resource management. Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer. Manage client relat