Technical Support Specialist Jobs

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. As an Engineering Manager, Data, you will lead a multidisciplinary team of ML engineers, data scientists, and data engineers driving some of Truecaller's most strategic initiatives. Your team will be responsible for advancing the trust graph, compounding intelligence, communication experiences, fraud detection, federated learning, calling, search, and the AI Assistant, technologies that sit at the core of Truecaller's strategy. This role combines deep technical leadership with people management: you will define the technical direction across an applied ML stack, foster the growth and well-being of a highly specialized team, and transform a research-driven roadmap into reliable, production-ready systems. What you'll do: Lead, grow, and retain a high-performing team of ML engineers, data scientists, and data engineers, investing deliberately in each person's development and career path. Set technical direction for the core intelligence behind Truecaller’s calling and search intelligence, along with the real-time serving and data platforms that support them. Own team planning, prioritization, and delivery, balancing near-term product commitments against long-term platfo

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. As an Engineering Manager, you will lead the team behind Truecaller's Recommendations and adVantage, our AI-powered performance advertising platform. It is a multi-disciplinary team of ML engineers, data scientists, backend engineers, and data engineers building the retrieval, ranking, and contextual-bandit systems, and the real-time serving and data infrastructure beneath them, that decides what Truecaller recommends and shows to hundreds of millions of users. The role sits at the intersection of technical depth and people leadership: you will set direction across an applied-ML stack, keep a highly specialized team healthy and growing, and turn a research-heavy roadmap into shipped, reliable systems. What you'll do: Lead, grow, and retain a high-performing team of ML engineers, data scientists, backend engineers, and data engineers, investing deliberately in each person's development and career path. Set technical direction across the recommendation and advertising ML stack - retrieval, ranking, contextual bandits, and conversion modeling - along with the real-time serving and data platforms that support them. Own team planning, prioritization, and delivery, balanci

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As Cohere scales its enterprise AI platform and accelerates its position as a leader in sovereign AI solutions, we need a strategic Corporate Development leader to drive high-impact partnerships, M&A, and long-term business development. This role will focus on expanding Cohere’s ecosystem through strategic alliances, channel relationships, and targeted acquisitions that support our growth in regulated industries, government sectors, and global markets. Key Responsibilities M&A Strategy: Evaluate and execute acquisitions or investments in complementary technologies that strengthen our core platform, particularly in compute infrastructure, specialized AI capabilities, and regulatory compliance tools Lead due diligence processes with cross-functional teams to ensure technical integration feasibility and strategic alignment Manage post-merger integration to maximize value realization and revenue synergies Market Expansion: Support entry into new verticals and geographies through targeted collaborations with industry leaders and government partners Develop market entry strategies that address regulatory requirements and sover

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a talented and motivated Senior Software Engineer II to join our Mobile engineering team. You are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You will work remotely from Bulgaria and will be reporting to an engineering leader based in Bulgaria. You Will: Design and develop mobile frameworks and features for Smartsheet's native applications on both Android and iOS platforms. Guide and mentor team members regarding architecture and best practices for mobile development. Provide technical expertise, solving complex problems and offering thoughtful feedback on peer design and code reviews. Contribute to the full software development lifecycle (SDLC)—defining, designing, implementing, testing, and deploying new features. Participate in troubleshooting and root cause analysis to identify solutions and next steps for production issues. Work autonomously, overseeing essential features and collaborating cross-functionally with product managers, UI designers, senior developers, and testers. Recognize and take ownership of complex technical cross-team issues, driving them to resolution. Support development across multiple platforms (Android, iOS, Native NDK, etc.). Perform other duties as assigned You Have: 7+ years of mobile engineering experience, specializing in native mobile development. Experience in developing consumer mobile applications, with a strong understanding of the mobile ecosystem and a customer-focused attitude. Expertise in Kotlin,

About the Team OpenAI’s Compute Strategy team is responsible for securing and scaling the core resources that power our research and products. We partner across engineering, finance, legal, and operations to identify, negotiate, and execute strategic partnerships that expand OpenAI’s capacity for compute, power, and data center infrastructure. Our mandate spans energy procurement, real estate development, colocation, cloud service providers, silicon and strategic supply chain, and infrastructure financing—ensuring OpenAI can grow with speed, resilience, and cost-efficiency. About the Role We are hiring several Business Development Lead, Compute Strategy positions focused on compute infrastructure. Each hire will bring deep expertise in one or more focus areas while collaborating across the broader infrastructure stack. In this role, you will source opportunities, structure partnerships, and negotiate high-value agreements across OpenAI’s infrastructure ecosystem. You will work directly with external partners and suppliers while collaborating internally with engineering, legal, finance, and operations to ensure we have the resources needed to support state-of-the-art AI systems. This role requires technical fluency, commercial judgment, and disciplined execution. Your work will directly shape how quickly, reliably, and efficiently OpenAI can bring new compute capacity online. Each hire will focus on building partnerships and executing deals in one or more of the following areas: Energy and Power: securing scalable and sustainable energy supply. Land and Real Estate: identifying and securing strategic sites. Colocation : evaluating and contracting for third-party data center capacity. Cloud Service Providers (CSPs): structuring partnerships with hyperscalers and specialized AI cloud providers. Silicon: building semiconductor partnerships to secure advanced silicon and resilient long-term supply. Fiber & Equipment: securing fiber & critical data center equipmen

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is a rapidly growing Series D funded startup that specializes in providing innovative developer products and solutions for both individual developers and large enterprises. Our mission is to empower developers and organizations to create, test, and manage APIs more efficiently. We are currently seeking an experienced and highly skilled Field CTO to join our team, reporting to the CTO. In this role, you will work closely with customers to understand and guide their API strategy, ensuring Postman's products and services are seamlessly integrated into their architecture. What You’ll Do Act as a trusted technical advisor to Postman customers, helping them understand and navigate their API strategies and identify opportunities for Postman's products and services to add value. Collaborate with the sales and customer success teams to provide technical guidance during the pre-sales, onboarding, and ongoing support processes. Develop and deliver customer-facing presentations, demos, and workshops to demonstrate the value of Postman's solutions and help customers optimize their API management processes. Gather custome

About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that deliver the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing some of the world's most transformative technologies. Our AI Engineering Campus in Austin plays an important role in building the future of AI computing. The Opportunity As Technical Services Director, you will lead the teams that operate and evolve Graphcore's engineering labs, high-performance computing (HPC) platforms, and data center environments globally. You will be accountable for reliable, secure, cost-effective infrastructure that supports demanding engineering, AI, silicon-development, and validation workloads. This role combines people leadership, infrastructure strategy, operational excellence, capacity and financial planning, procurement, and program delivery. You will partner with Engineering, Information Technology, Security, Finance, Facilities, Supply Chain, customers, and external suppliers. The position is based onsite in Austin and requires travel to company facilities, data centers, and supplier locations, including international travel. What You'll Do Lead, recruit, mentor, and develop the systems administration, lab operations, and technical services teams responsible for the facility supporting global Engineering and Research and Development. Own the reliability, efficiency, protection, safety, supportability, and continuous improvement of engineering labs, HPC systems, and infrastructure facilities. Establish service levels, operating standards, escalation paths, performance measures, monitoring, observability, automation, ticketing, and configuration-management practices. Translate engineering and customer requirements into infrastructure roadmaps, capacity p

Company Description Quantum Systems Management Pvt. Ltd. (QSMPL) is a multidisciplinary consulting firm specializing in Sustainability, ESG, Social Compliance, Technical Audits, Environmental Assessments, Supply-Chain Security, and ISO Management Systems. The company works with organizations across manufacturing, textiles, leather, apparel, electronics, engineering, and global supply chains to strengthen responsible business performance and meet international standards. QSMPL supports clients with ESG strategy, reporting, governance, stakeholder engagement, and disclosure aligned with leading global frameworks. The firm also conducts comprehensive social, environmental, and techno-social assessments, including worker wellbeing, responsible sourcing, and chain-of-custody systems. Combining technical depth, industry experience, and a sustainability-focused approach, QSMPL helps organizations build compliant, efficient, and future-ready systems. Role Description It is a full-time, on-site role based in Kolkata. The role involves planning, coordinating, and executing social, technical, environmental, and ISO audits for clients across diverse industry sectors. The Project Executive will review documentation, collect and analyze data, conduct on-site assessments, interview stakeholders and workers, and prepare clear, concise audit reports and improvement plans. Responsibilities include supporting clients with compliance gap analysis, corrective action plans, ESG and sustainability-related documentation, and readiness for buyer, brand, and certification audits. The role also includes collaborating with internal teams, maintaining up-to-date knowledge of relevant standards and frameworks, and contributing to training, client presentations, and continuous improvement initiatives. Qualifications Strong understanding of compliance, social audits, and ethical trade frameworks (e.g., BSCI, SMETA, SA8000, SLCP, Higg FSLM, WRAP, ICS or similar). Knowledge of ISO and management

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Technician – JLL What this job involves: We are seeking a proactive and skilled Facilities Technician to join our team in a role that is essential for the daily operation, upkeep, and long-term reliability of building systems. This position primarily supports vivarium operations, ensuring all equipment, utilities, and facility conditions meet strict compliance, performance, and environmental standards. While not stationed in the vivarium full-time this work will take place within laboratory, facility and vivarium environment, including preventative maintenance, corrective maintenance, environmental checks, and vivarium-specific work orders. This hands-on role requires strong technical ability, attention to detail, professionalism, and effective collaboration across Facilities and Research departments to maintain operational excellence and compliance. What your day-to-day will look like: Conduct regular vivarium walkthroughs to ensure cleanliness, operational readiness, and compliance with facility and environmental standards Complete all preventative and corrective maintenance for vivarium equipment, including HVAC components, air handling units, lighting systems, water supply systems, alarms, monitoring devices, and specialized mechanical systems Respond promptly to daily maintenance requests and vivari

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. The physical design team sits within the wider silicon design team which includes RTL, verification and DFT. Our work also involves strong links with architecture, packaging and product engineering. We are responsible for working with those teams to create high-quality RTL and building the final chip layout (e.g. GDSII) ensuring a signoff-quality design is delivered to the Foundry (e.g. TSMC). We are looking to hire high-quality silicon physical design engineers to join our team. The successful candidate will support the team with achieving our goals and creating the right engineering solutions. We are a collaborative team and good communication is essential, as is the ability to adapt and learn. For the successful candidate we offer an open, honest and collaborative environment working on leading-edge designs at the most advanced nodes. Our engineers are not siloed, and they are trusted and encouraged to ta ke ownership of their designs and problem solutions. You will be part of a team that looks for improvements to everything we do: our designs, our flows, our methodologies, our infrastructure. Responsibilities and Duties Applicants will be expected to contribute technically to the development of Graphcore's next generation of AI superchips, focusing on achieving robust, high-performance and power-efficient designs

Silicon Physical Design Engineer Multiple roles across different levels Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. The physical design team sits within the wider silicon design team which includes RTL, verification and DFT. Our work also involves strong links with architecture, packaging and product engineering. We are responsible for working with those teams to create high-quality RTL and building the final chip layout (e.g. GDSII) ensuring a signoff-quality design is delivered to the Foundry (e.g. TSMC). We are looking to hire high-quality silicon physical design engineers to join our team. The successful candidate will support the team with achieving our goals and creating the right engineering solutions. We are a collaborative team and good communication is essential, as is the ability to adapt and learn. For the successful candidate we offer an open, honest and collaborative environment working on leading-edge designs at the most advanced nodes. Our engineers are not siloed, and they are trusted and encouraged to ta ke ownership of their designs and problem solutions. You will be part of a team that looks for improvements to everything we do: our designs, our flows, our methodologies, our infrastructure. Responsibilities and Duties Applicants will be expected to contribute technically to the development of Graphcore's next generation of AI superchips, fo

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit’s Ads Data Science team is looking for a highly experienced Staff Data Scientist to advance the intelligence powering the advertiser experience on Reddit. In this role, you'll take deep ownership of a high-impact problem space within advertising, specializing in measurement, identity, and signal quality. This is a high-impact, high-autonomy role where you'll influence strategic direction, set a high technical bar, and drive cross-functional initiatives across one or more critical focus areas in the Ads organization. Responsibilities: Design the Future of Ads Identity: Develop/employ probabilistic models for identity resolution. Design the methodology that links on-platform and off-platform actions to maximize addressability while honoring privacy. Advance Lift Methodologies & Experimentation: Own the statistical rigor behind Reddit’s Brand and Conversion Lift products. Innovate experimental design and develop infrastructure that supports large-scale, high-velocity, low-bias testing for advertisers. Maximize Signal for Predictive Performance: Define the strategy for new signal sources. You will mathematically quantify the value of these signals and work with modeling teams to incorporate them into predictive models, directly improving bidding efficiency and ROAS. Define Ground Truth & Evaluation Frameworks: Solve the industry-wide challenge of validating identity and measurement. Design the objective functions and truth sets used to train our models and measure the incremental impact of our identity graph.

About the Team Our Safety Systems team is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. Within Safety Systems, the Model Policy team aligns model behavior with desired human values and norms. We co-design policy with models and for models by driving rapid policy taxonomy iteration based on data and defining evaluation criteria for foundational models’ ability to reason about safety. About the Role If you have a specific expertise or speciality related to this work, please note it in your application via your resume, cover letter or application note. Frontier AI systems are expanding what people can do across domains, creating both enormous opportunities and difficult safety questions: when should a model help, when should it refuse, and how do we make those boundaries clear enough to train, evaluate, and enforce? In this role, you will help define how OpenAI’s models should behave in high-risk or high-ambiguity contexts, such as agentic systems, multimodal systems, user safety, privacy, and other emerging risk domains. This is an ideal role for someone who can move across unfamiliar topics, reason from first principles, and turn ambiguity into practical model behavior. You will work closely with research, engineering, product, preparedness, and operations teams to build policies that are technically grounded, measurable, and responsive to real-world risk. In this role, you will: Design and maintain model policies across safety-relevant domains, including dual-use, agentic, and emerging frontier-risk areas. Translate risk and harm models into clear behavioral specifications, evaluation criteria, grading guidance, and system-level safeguards. Define practical boundaries between beneficial uses of AI and assistance that could materially enable harm, exploitation, misuse, or unsafe outcomes. Build policy artifacts that support model training, evaluation, and deplo

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for a Senior Product Manager to join our Applied AI organization at Smartsheet. You'll own the roadmap for specialized AI agents and evaluation infrastructure, ship complex agent capabilities end-to-end, and define the standards that enable teams across the company to build agents successfully. You'll report to our Director of Product Management for Applied AI located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Own the strategy, roadmap, and execution for specialized AI agents and evaluation infrastructure Ship large, technically complex agent capabilities end-to-end with with a high degree of autonomy Define agentic development standards that enable teams beyond your own to build high-quality agents Mentor and develop junior PMs on your team Build strong cross-functional partnerships with engineering, design, and data science to drive alignment and move work forward Support other duties as assigned You Have: 8-10+ years of product management experience with technically complex platforms Fluency in AI/ML concepts -model evaluation, agent architectures, RAG, prompt engineering, quality measurement Track record of shipping enterprise software from inception to launch Experience building or managing evaluation and quality infrastructure for AI or ML systems (strongly preferred) Comfort operating in high-ambiguity environments with significant autonomy Exceptional communication skills and the ability to influence without auth

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Technical Support Engineer Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job Twilio is growing rapidly and seeking Technical Support Engineers to join the Onboarding Compliance and Support (OCS) team, supporting our customers’ use of our Console platform, and helping custom