Technical Support Specialist Jobs

A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees. Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management. Deliver first‑contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs. Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams. Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices. Participate in structured shift handovers and support follow‑the‑sun operational coverage. Identify opportunities for automation, self‑service enhancements, process improvements, and overall service optimization. Communicate clearly and professionally with users, manage expectations, provide timely updates, and maintain composure under pressure. Support operational excellence by contributing to continuous improvement initiatives and maintaining strong documentation discipline. What’s REQUIRED Bachelor’s degree in computer science or related discipline,

This role is responsible to manage the operational integrity and reliability of control and instrumentation systems of a Turbine. This role involves on-field execution of maintenance activities, scheduling and executing precise calibrations, providing technical support and ensuring that all equipment is meticulously monitored and maintained according to established checklists. The lead is pivotal in maintaining the continuous, efficient operation of turbine systems through proactive management and hands-on technical expertise. Source: Adani Group | Job ID: 57273

Gather customer feedback They gather and analyze customer feedback to help improve products and services. Build relationships They strive to maintain a positive relationship between the customer and the business. Collaborate with other teams They collaborate with other teams, such as technical support, sales, or product development, to resolve customer issues. Coach and train They coach and train their team to be successful agents.

The Shift Engineer - Electrical performs shift-based maintenance, monitors equipment, and executes preventive maintenance schedules. They provide technical support, conduct safety inspections, and maintain detailed documentation to ensure operational continuity and system reliability. Source: Adani Group | Job ID: 54925

Site Toll Operations Executive (Roads) manages toll operations with a focus on quality assurance and traffic flow optimization. Executes strategies to enhance operational efficiency, resolve user complaints, and ensure compliance. Provides technical support, conducts surveys, and prepares reports to maintain high standards of service and revenue integrity. Source: Adani Group | Job ID: 55025

This role is responsible to manage the operational integrity and reliability of control and instrumentation systems of a Turbine. This role involves on-field execution of maintenance activities, scheduling and executing precise calibrations, providing technical support and ensuring that all equipment is meticulously monitored and maintained according to established checklists. The lead is pivotal in maintaining the continuous, efficient operation of turbine systems through proactive management and hands-on technical expertise. Source: Adani Group | Job ID: 48587

This role is responsible to manage the operational integrity and reliability of control and instrumentation systems of a Turbine. This role involves on-field execution of maintenance activities, scheduling and executing precise calibrations, providing technical support and ensuring that all equipment is meticulously monitored and maintained according to established checklists. The lead is pivotal in maintaining the continuous, efficient operation of turbine systems through proactive management and hands-on technical expertise. Source: Adani Group | Job ID: 48588

Site Toll Operations Executive (Roads) manages toll operations with a focus on quality assurance and traffic flow optimization. Executes strategies to enhance operational efficiency, resolve user complaints, and ensure compliance. Provides technical support, conducts surveys, and prepares reports to maintain high standards of service and revenue integrity. Source: Adani Group | Job ID: 49620

To oversee maintenance planning, reliability improvement, operational excellence initiatives, and technical support activities to ensure safe, efficient, and reliable plant operations. The role involves optimizing maintenance practices, driving performance improvement projects, and ensuring compliance with organizational standards and statutory requirements. Source: Adani Group | Job ID: 56248

To oversee maintenance planning, reliability improvement, operational excellence initiatives, and technical support activities to ensure safe, efficient, and reliable plant operations. The role involves optimizing maintenance practices, driving performance improvement projects, and ensuring compliance with organizational standards and statutory requirements. Source: Adani Group | Job ID: 56250

The Construction Electrical Team Member is tasked with executing and coordinating electrical jobs across various units and off-sites. This role ensures the efficient implementation, testing, and commissioning of electrical systems while providing crucial technical support and site inputs. The Construction Electrical Team Member contributes to the overall success of electrical installations by adhering to project schedules, maintaining high standards of quality and safety, and effectively Source: Adani Group | Job ID: 56232

The Shift Engineer - Electrical performs shift-based maintenance, monitors equipment, and executes preventive maintenance schedules. They provide technical support, conduct safety inspections, and maintain detailed documentation to ensure operational continuity and system reliability. Source: Adani Group | Job ID: 56189

The Shift Engineer - Electrical performs shift-based maintenance, monitors equipment, and executes preventive maintenance schedules. They provide technical support, conduct safety inspections, and maintain detailed documentation to ensure operational continuity and system reliability. Source: Adani Group | Job ID: 56191

Responsible for Project Conceptualization to design, selection, engineering, commissioning and technical support in the Equipment Project Engineering for terminal Equipment Electrical & Automation, ensuring operation efficiency and compliance with safety and performance standards. Source: Adani Group | Job ID: 37872

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase is a validated AWS partner building toward a structured multi-year partnership, and we're just getting started. AWS SAs are talking to thousands of customers who need exactly what we build—a full backend platform with Postgres at the core—without the vendor lock-in. This is an opportunity to get Supabase in front of the right SAs and make us the default recommendation for a modern backend. We’re looking for a Platform Evangelist to join our Partnerships Team and help embed Supabase into the global AWS Solutions Architect community. This role reports directly to the Alliance Lead for the AWS partnership. You’ll work closely with AWS Solutions Architects , helping us proactively identify customer problems where Supabase is the right solution and closing the gap between partner intent and real customer outcomes. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. What You’ll Be Responsible for In this role, you’ll focus on three core pillars: Technical Evangelism & Education Build deep relationships with AWS Solutions Architects, focusing initially on defined verticals and open-source database migration motions. Develop and deliver technical workshops, training materials, and enablement content to give AWS SAs the fluency to position Supabase. Create demos, integration guides, and reference architectures that make Supabase’s fit with AWS services immediately legible. Partner with AWS SAs on active opportunities, providing technical support to move deals forward and feeding pipeline intelligence back to the alliance. Technical Support & Enablement Resolve blockers for AWS S