Technical Support Specialist Jobs

About the Team As DoorDash continues to expand rapidly, our Core Consumer team plays a pivotal role in shaping the consumer experience through enhancing personalization, search relevance, merchandising strategy, app quality, and the overall ordering experience. Our mission is to implement scalable data solutions and provide insights that directly influence our strategic product direction. We are looking for an Analytics Senior Manager to lead our Discovery team. About the Role As a Senior Manager of Data Science/Analytics, you’ll be leading a team of data scientists who are working on improving the consumer experience. You will develop strategic insights and work closely with the product, engineering, strategy and operations teams to actively build and measure the impact of new features. You will oversee our metrics and analytics strategy to inform strategic product direction, offer technical leadership and build processes to support velocity, and partner with data and product engineers to build robust data foundations. You're excited about this opportunity because you will… Lead and develop a team of Data Scientists in investigating complex issues and uncovering key drivers of our business, along with your own contributions as an Individual Contributor Influence the Product and Operations roadmap by making actionable recommendations based on data Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses We're excited about you because you have… A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain Experience managing a team of data scientists, and a track record of delivering impactful analyses 8+ years of experience i

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Senior Reliability & Test Engineer to join our team. This individual will play a key role in the development and validation of our unmanned platforms at the system and component levels. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You will be hands-on in developing test methods and equipment to uncover failures before they happen in the field. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You’re excited about this opportunity because you will… Architect and implement rigorous validation strategies, utilizing Python scripts for automation while leveraging CAD and shop tools to engineer bespoke test fixtures and hardware rigs. Oversee experimental execution across internal facilities and external laboratories, maintaining technical mastery over vibration tables, environmental chambers, DAQ systems, and ingress protection testing. Translate high-level vehicle reliability requirements into granula

About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role: We are looking for a Senior Manager of Solutions Architecture to join and lead our our APAC SA team. In this role, you will be responsible for leading a team of Solutions Architects who support our sales teams across pre and post sales. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. This position will be based in Sydney, Australia. What you will do: Lead, develop, and manage an APAC SA team, including training and career development. Ensure technical excellence across the pre and post sales cycle. Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans). Oversee and coach SA engagement on strategic accounts and critical deals. Partner with our engineering org to provide product feedback from the field. Develop repeatable plays from trends your are seeing across your team. Track and report SA performance to Sales and Field Engineering leadership quarterly. Own org planning, staffing, budgeting, and regional recruiting. About you: 8+ years of experience in Solutions Architecture/Engineering, Sales Engineering, or Technic

We are looking for a Full Stack Developer to join our growing engineering team. In this role, you will design, build, and operate scalable software platforms that support analytics and AI solutions — owning the full journey from intuitive user interfaces to robust cloud-native backends. What This Involves: Front-End Development Develop and maintain user interfaces for web applications using React and Next.js. Translate wireframes and design mockups into functional, accessible UI components. Identify and resolve front-end performance bottlenecks to ensure smooth user experiences. Write and maintain unit and integration tests for front-end components (e.g. Jest, React Testing Library). Back-End Development Develop and maintain high-quality back-end services and APIs using Python. Deploy, operate, and monitor applications in cloud environments (AWS, Azure, or GCP). Manage containerized applications using Docker and Kubernetes. Contribute to the design and evolution of scalable, cloud-native software architectures. Contribute to and maintain CI/CD pipelines for web and back-end applications. Collaboration and Quality Work closely with data scientists, engineers and project managers to deliver integrated end-to-end solutions. Support the development and deployment of AI and analytics solutions. Write clean, well-documented, and maintainable code across the full stack. Participate in technical discussions, code reviews, and continuous improvement initiatives. Adhere to internal and client-mandated data protection and compliance policies, ensuring all handling, storage, and sharing of data meets required security and privacy standards. Requirements: Bachelor’s degree in Computer Science or related fields. 5+ years of software development experience, with meaningful time on both front-end and back-end systems. Experience designing systems in cloud-native or distributed environments is a plus. Excellent communication and collaboration skills — comfortable working acros

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Senior Backend Java Developer Position Summary TEGNA is looking for an experienced Senior Backend Java Developer to join our highly collaborative and agile engineering team. This role is ideal for someone who enjoys solving complex technical challenges and building scalable backend platforms in high-performance environments. You will work on designing and developing cloud-native applications and distributed systems while collaborating across engineering teams to deliver reliable and innovative solutions. What You’ll Do • Design, develop, and implement scalable backend services using Java, Spring Boot, and AWS. • Build and optimize microservices-based architectures to support high-performance applications. • Develop reliable and scalable solutions for distributed systems operating in high-traffic environments. • Partner with cross-functional teams to understand requirements and deliver quality solutions. • Improve application performance, resiliency, scalability, and system reliability. • Participate in code reviews and contribute to engineering best practices and quality standards. • Drive continuous improvements through emerging technologies and modern development practices. • Support cloud deployment, monitoring, and operational excellence initiatives. What You’ll Bring • Bachelor’s or master’s degree in computer science, Software Engineering, or

Role purpose This role is within the Design capability for Finance on the cloud under Transformation Family. Requirement Analysis & Design team is a team formed under change delivery and this role is expected to support Finance in the cloud design & implementation work India. The team consist of 30-40 Business analysts who are Design business analyst with techno-functional skills and subject matter experts in Liquidity reporting/ ALCM domain. There are quarterly/monthly releases planned for the current production system and the Requirement & design team is involved in requirement analysis, functional solution design, requirements translation into deliverables, delivery tracking during the release and support the program/project manager. Governance and Committee Memberships NA Principal Accountabilities and Responsibilities The principal responsibility of the Business Analysis job category is to manage and execute analysis activity for one or more projects, programmes of Liquidity Reporting. The role holder may be in a variety of areas of HSBC, they may be in projects as well as in established BAU teams. It is possible that the Business Analyst will work on multiple projects, programmes or value streams simultaneously. Primary responsibilities & accountability includes the following- · Lead cloud requirements (L1 & L2- Mandatory regulatory requirement, system enhancements, output requirements) · Work on finding the optimal design solution of the requirements by interacting with different stakeholders. · Ensuring all the requisite project documents (functional designs, L2 solution, technical design, etc) are prepared & maintained. · Involved in the various stages of Change Delivery cycle (design, testing, implementation). · Engage with stakeholders to en

Learning & Development Partner – Data Engineering Business Experience: 10–13 Years Role Purpose The Learning & Development Partner will work closely with the Data Engineering business leadership to design, drive, and deliver learning strategies that build critical technical capability, leadership depth, and future-ready skills. This role acts as a strategic partner to the business, ensuring learning directly enables business growth, delivery excellence, and talent readiness. Key Responsibilities Business Partnership & Strategy Partner with Data Engineering leaders to understand business priorities, capability gaps, and future skill needs. Translate business goals into structured learning roadmaps covering technical, leadership, and behavioral competencies. Develop and execute an AI capability-building roadmap for employees, aligned with business priorities and emerging technology trends. Act as a trusted advisor to leaders on talent development and skill readiness. Technical and Capability Development Design and curate learning interventions for Data Engineering roles. Leverage internal Subject Matter Experts (SMEs) and external partners to create high-impact, contextual learning programs. Ensure learning pathways are role-based, progressive, and aligned to career growth. Leverage AI tools for content design and development, and learning operations. Leadership and Behavioral Development Support the design and delivery of leadership development programs for technical and people leaders within the Data Engineering function. Embed skills such as communication, stakeholder management, execution excellence, and people leadership. Learning Governance and Effectiveness Define success metrics to measure learning effectiveness and business impact. Review learning outcomes through feedback from managers, mentors, and participants. Continuously refine programs based on data, feedback, and evolving business needs. Leverage Learning Management Systems (LMS) to track

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role Modal's LLM inference platform delivers frontier performance for open-source models with best-in-class elasticity and developer experience, made in part possible by our custom runtime with GPU memory snapshots and multi-cloud substrate . We're looking for a leader to own the direction and execution of this platform to continue to establish us as the clear market leader, working closely with customers like Cognition, Doordash, Ramp, and many more. You'll be leading a group of highly talented engineers working on our market-leading LLM inference offering, spanning the serving stack, routing infrastructure, internal agentic optimization platform, and the user-facing product surface area. This is a hands-on leadership role — expect to split your time between technical contribution, product shaping and people management depending on what the team needs. You'll set direct

About the Team OpenAI’s Healthcare team is working to ensure that advances in AI meaningfully improve health for everyone. We build AI systems that support patients, clinicians, and healthcare organizations while setting a high standard for deploying AI responsibly in a high-stakes domain. On the Healthcare team, we are building products and infrastructure that bring OpenAI’s capabilities into healthcare organizations and clinical workflows. We serve health care systems, insurance companies, and the broad range of healthcare IT companies. Our products include connecting ChatGPT with healthcare data and systems and building reliable enterprise experiences that can operate within complex security, privacy, compliance, and interoperability requirements. We work closely with product, research, design, security, privacy, GTM, and our healthcare customers to turn powerful AI capabilities into dependable products that clinicians and healthcare organizations use in their everyday work. About the Role We are looking for backend and full-stack software engineers to build the systems behind OpenAI’s healthcare products. You will work across backend services, APIs, data systems, integrations, and product surfaces to connect AI with healthcare workflows and enterprise data. You’ll tackle the technical challenges involved in making these systems secure, reliable, observable, and scalable enough for real-world healthcare environments. This is a product-engineering role for someone who can move between customer problems and complex system architecture, and who is comfortable owning ambiguous problems end-to-end. In this role, you will: Design and build backend and full-stack systems powering OpenAI’s healthcare products. Build services, APIs, and data pipelines that connect OpenAI products with healthcare systems and enterprise data. Develop integrations with electronic health records and other healthcare data sources. Design systems that meet demanding requirements around privacy,

About the Team OpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment. About the Role As a Legal Program Manager focused on regulatory compliance, you will build and manage cross-functional programs that translate counsel’s guidance into practical, sustainable operations. Your initial focus may include content moderation and/or frontier AI governance, with the mix shaped by team priorities and your strengths. You will partner with internal and external counsel, other legal program managers, and technical and business teams to coordinate implementation, evidence collection, reporting, and ongoing compliance. You’ll build repeatable systems that scale across regulations, products, and jurisdictions, helping teams navigate emerging requirements with clarity and sound judgment. This full-time role is based in San Francisco, CA, or New York, NY. In this role, you will: Lead regulatory compliance programs end to end: define scope, owners, milestones, dependencies, risks, and escalation paths, and drive execution with counsel and cross-functional partners. Translate counsel’s regulatory guidance into repeatable workflows, controls, and documentation. Depending on your portfolio, this may include content moderation disclosures, transparency reporting, reporting and appeals workflows, or frontier AI model launch readiness, evaluation and risk-management evidence, and incident reporting. Build strong partnerships across Product, Engineering, User Operations, Governance, Risk and Compliance (GRC), Global Affairs, Communications, and Go-to-Market to align program priorities and deliverables. Support regulatory inquiries, audits and investigations with counsel, organizing ev

About the Team The Developer Experience team at OpenAI has a singular focus: empowering developers globally. Our mission is to provide every developer and startup on the planet with the most delightful and seamless experience to integrate AI into their applications and products. We ensure developers have the tools, resources, and support they need to unlock AI’s full potential. We create inspiring demos, developer tools, sample applications, and technical content that show developers how to build with Codex and frontier models like GPT-6 Astra, GPT-Live, and GPT-Image-2.5 to create powerful agents and AI-native applications. We collaborate closely with product, engineering, research, and GTM teams to ensure the developer journey, from onboarding with Codex to first API call to production deployment, is seamless, effective, and delightful. About the Role As a Developer Experience Engineer, Cyber, you will create technical content, developer tools, and sample applications that help developers and security teams secure the software they build and depend on. You will turn OpenAI’s cybersecurity capabilities, including Codex Security, into clear, runnable examples and useful learning experiences. You will work directly with developers, security practitioners, and technical founders to understand their needs and show how AI can improve secure development and defensive security workflows. We’re looking for a hands-on engineer who combines strong software skills, creativity, developer empathy, and curiosity about cybersecurity, and who can own projects from the first prototype through release and ongoing improvement. In this role, you will: Build demos, sample applications, and developer tools that demonstrate practical ways to use Codex, OpenAI’s APIs, and Cyber products for secure software development and defensive workflows. Create tutorials, blog posts, videos, and code samples that help developers understand security findings, validate and prioritize vulnerabilities, r

As a Senior Curriculum Engineer, you'll work with a team of creative educators and software engineers dedicated to building the future of online technical education, developing courses for MongoDB University . MongoDB University is the online training department of MongoDB and is chartered with building high-quality training at a basic and advanced level across the entire MongoDB product stack. The University team is focused on creating skill-based learning content designed to equip enterprise users and a general audience with the core skills needed to use MongoDB successfully. Your work will directly impact the learning experience of millions of developers around the world, helping them become experts in the field by honing their skills on the fastest-growing modern database. This role will be based remotely in Ireland. What You’ll Do You’ll work closely with a team of curriculum engineers, curriculum designers, and in-house subject-matter experts to build course materials focused on upskilling enterprise customers. You'll write presentations for our partner teams, design hands-on activities, and deliver content, ensuring these MongoDB learning resources are relevant, interactive, and reflect the challenges developers encounter in the real world. In this role, we expect you to continually deepen your knowledge of MongoDB and become an expert in a subset of its offerings. You will articulate the key concepts and skills that need to be covered in a training course, write course materials for an enterprise audience, design the hands-on exercises, and also support the creation of skill badges that assess a learner's knowledge. If you are a current software developer or a system administrator, you will be able to add a lot of value to the team as we strive for our training to be from experts who already use our products or similar offerings. If you are new to MongoDB, you'll be expected to learn MongoDB products quickly and articulate how they work.&nb

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft’s Bikes & Scooters team is developing the future of micro-mobility and we are looking for a Mechanical Engineer to come in and help drive the development of our newest vehicles and sustain our fleet in operation. Responsibilities: Drive design decision by collaborating with product, engineering (EE/ME/FW/SW), reliability, and systems engineering teams Lead post-launch sustaining activities intended to support a smooth transition into production while maintaining high quality standards Derive technical architecture and engineering specifications from product requirements Use analysis to support engineering designs Lead sustaining and continuous improvement projects from concept through release and into field operations Work with GSM and Manufacturing teams to vet supply chain and production partners Prototype; create quick experimental mock-ups and meticulous mechanical models Research technologies and scope development opportunities Develop CAD databases and drawing packages, and drive handoff to manufacturers Support the build and test product development cycle, travel required Test failure analysis and solution validation to complete successful product development Conduct field failure analysis and solution evaluation Lead large projects from idea to positive execution Act on feedback to learn and grow Effectively communicate across cross functional teams to achieve results Experience: BS or MS degree in Mechanical Engineering or related technical field, and 5+ years of related industry experience Experience leading the development of a feature or module of a consumer product Strong foundation in mechanical engineering fundamentals, including solid mechanics, electromagnetics, thermodynamics, and knowledge of basic engineering materials and manufacturing processes Experience in perfo

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: As a New Grad Software Engineer, you'll join a team of exceptional builders working on products that are reshaping how the world creates software. You'll have the opportunity to work on everything from our AI-powered development platform to the distributed systems that enable real-time collaboration for millions of developers. This is a chance to define your career while defining the future of software development. You'll work on problems that matter, with the autonomy to drive solutions and the support to grow into a technical leader. What you will build: Product features that delight users and make it possible for anybody to create software AI coding agent that understands intent and generates production-ready applications Cloud infrastructure that provides instant, powerful development environments at global scale Platform features that enable one click deployments and scale to millions of users Required skills and experience: Recent graduate (2027) with a degree in Computer Science, Computer Engineering, or related field Strong programming skills in a modern language (JavaScript/TypeScript, Python, Go, Rust) Full-stack capabilities with experience in React, Node.js, and database technologies Growth orientation - eager to learn new technologies and take on increasing responsibility Collaborative spirit - you work well in cross-functional teams and value diverse perspectives What we value : Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams Strong communication skills: Ability to explain complex technical conce

About the Team The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production. In this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models. About the Role We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will: Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI foundational technologies like Codex. Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strate