Technical Writer Sr in Amsterdam

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Partnerships Marketing Manager, EMEA We are looking for a strategic and results-driven Partnerships Marketing Manager to drive pipeline-oriented programs that showcase the combined power of Adyen and our key partners in EMEA. You will be responsible for developing a cohesive regional partner marketing strategy that maps to our global partnership strategy while ensuring the partner ecosystem is a primary driver of the regional "commercial engine". The ideal candidate has extensive experience in a B2B marketing role, channel marketing or strategic partnerships with a proven track record of delivering go-to-market programs in collaboration with local and global senior stakeholders. This role reports into the Global Head of Partnerships Marketing and sit at the intersection of the EMEA Marketing, Global Partnerships Marketing and EMEA commercial Partnership teams. The main focus of this role is to drive effective partnership marketing programs for "Critical to Win" EMEA partners and enable local marketing teams in the region to successfully drive pipeline generation in their markets by embedding key partner value propositions into integrated campaigns. What you’ll do Strategic program development: Design and execute integrated, multi-channel marketing programs with critical-to-win EMEA partners to drive enterprise business acquisi

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Customer Support Technology Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Customer Support Technology Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WF

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Service Cloud Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platforms.&

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Engineering: Financial Data Experience At Adyen, payments and money movement are central to what we do. As the Head of Engineering for Financial Data Experience, you make sure our customers never have to work out where their money went. You build the datasets and experiences that our global merchants, regulators and Adyen Finance rely on to trust their numbers. Each of them receives fully explained financial data in a format they can verify and audit. You do this by defining what a payment, a fee, a payout or a correction looks like to a customer, and what our reconciliation experiences and reports actually show. This role bridges the gap between Adyen's internal ledger complexity and the unified, customer-facing money movement experience. The goal is an automated, self-serve, trustworthy experience. What You Will Do As Head of Engineering, reporting to the SVP of Engineering and working with peers across Payments, Financial Products, Platform, Compliance and Finance, your focus will be: Own the customer-facing model of money movement for merchants, regulators, and Adyen Finance, ensuring data reflects the merchant's entities and periods rather than mirroring internal systems. Own how that data is delivered: datasets, reports, files and dashboards, on the same terms for every team that publishes through us. Create an e

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Recruitment Business Partner Our Global Talent Acquisition team is looking for an experienced and well rounded Recruiter to support the hiring of our Business Recruitment team for 6 months. At Adyen we believe in teamwork and we strive for quality. You will directly contribute to the Adyen’s growth by supporting your hiring teams with data driven decisions, speed of execution and our long-term strategy in mind. As a Recruitment Business Partner, you will proactively build pipelines and advise your hiring teams by bringing new ideas, approaches and solutions to the table. As part of the Global HR and Recruitment team you will closely collaborate with other teams within HR and your Recruitment counterparts globally. What you’ll do: Sourcing: You will make an impact sourcing the best candidates on the market and working on talent acquisition strategies together with Employer Branding. Candidate Experience: You will be responsible for the candidates’ experience from their first contact with Adyen to the offer management. Business Partnering: You will work closely with the hiring teams to understand their needs and proactively guide them throughout the entire Recruitment process, being the Recruiting expert. Collaborate with HRBP’s to align on people strategy and coach hiring teams in decision making. Data: Proactively

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Risk Analyst As a Senior Financial Risk Analyst on our Merchant Potential Liability Team you will be part of a team of high-performing professionals that evaluates and manages financial risk (i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk of new products. As a member of our team, you will help us scale and innovate our financial risk management framework and processes. You will be working closely with the Commercial, Product and Legal teams while collaborating with some of the biggest merchants processing on the Adyen platform, all with one overarching goal: limiting Adyen’s exposure to credit losses. Our team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, our team is part of an international team with diverse backgrounds and skill sets. Our ideal new team member has a proven track record of solving problems, is a great communicator with an affinity for technology and a passion for finance. What you’ll be doing As Senior Financial Risk Analyst on our Merchant Potential Liability team, you will work closely with our very diverse merchant portfolio, to assess and analyse their business model and financial health, and provide clear and concise credit risk advice to the Adyen credit risk committee. You

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Adyen is seeking a structured, proactive, and collaborative designer operating within our Global Marketing team. This role will be based in our Amsterdam office and reports directly to the Global Design Team Lead. This Senior Digital Designer role has a strong focus on shaping our digital experiences, especially our website. Collaborating with the Digital Experiences team, you’ll deliver templates and components in line with our website design system, optimized for demand generation, demand capture and engagement on adyen.com. The ideal candidate is systems thinker, used to working with Product Management, Front End Development and UX. Furthermore, this role requires strong project management, stakeholder management skills and coaching skills. What you’ll do Develop high-quality designs for our digital experiences, in line with our design system and adhering to our brand & design guidelines. Conceptualize and create responsive designs for adyen.com . Scope work and assess feasibility through pressure testing with engineering, striking a balance between reusing parts of the design system and creating net new elements. Manage multiple projects concurrently throughout all stages of the design process, from inception to final delivery. Take ownership and accountability for assigned projects, ensuring timelines, and quality sta

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Compliance Officer We are looking for a highly organized, detail-oriented, and commercially aware individual contributor to join our Payments Compliance team as a Senior Compliance Officer for our Brand Integrity pillar. This role is focused on supporting the governance, execution, and continuous improvement of our brand-integrity programs, including network initiatives such as BRAM, VIRP, GRIP, and related oversight for complex merchant verticals such as payment facilitators, marketplaces, and other higher-scrutiny business models. You will work at the intersection of Payments Compliance, Risk, Commercial, Partnerships, Legal, and Operations to help ensure our brand-integrity framework is consistently applied, well-documented, and scalable across regions. This role is ideal for someone who enjoys structured problem-solving, cross-functional coordination, and turning policy and program requirements into practical execution. What you'll do Lead and coordinate program management activities across the Brand Integrity pillar, including network program tracking, escalations, remediation follow-up, documentation, and stakeholder coordination. Support the operational governance of card-network and alternative payment method related integrity programs, ensuring requirements are tracked, communicated, and implemented consistentl

Ready to Get Shit Done? At bunq, we're reshaping how people experience banking globally. Our website is the digital front door, where millions of potential users first discover who we are, what we offer, and why they should trust us. As a Website Lead, your mission is to own the entire website experience from strategy through execution, making sure our digital presence converts visitors into loyal users and establishes bunq as the go-to fintech solution. Your role is to build, optimize, and scale bunq.com into a high-performing, conversion-focused asset that tells our story compellingly and gets users to sign up or download our app. Take Ownership As a Website Lead, you'll own: Develop and execute the website strategy, including technical SEO, conversion optimization, content roadmap, and mobile-first UX, driving measurable growth in sign-ups and app downloads. Lead website performance and optimization, implementing A/B tests, analyzing conversion funnels, identifying bottlenecks, and continuously improving KPIs (speed, engagement, conversion rate). Own the website tech stack and roadmap, ensuring the site scales, performs at speed, and is built with modern best practices (accessibility, mobile, core web vitals). What You'll Work on Right Away Conversion Funnel Audit: Conduct a deep-dive analysis of bunq.com's current user journey from landing to sign-up, identifying friction points and quick wins to improve conversion rate. Mobile-First Optimization: Overhaul mobile UX and performance , implementing improvements that meaningfully impact sign-up conversion. AI-Powered Content Strategy: Design and launch a content strategy leveraging AI for personalization, SEO optimization, and messaging that resonates with different user segments and markets. Do You Have What It Takes? Website strategy & execution expertise: Proven track record building and optimizing high-traffic websites with focus on conversion, user experience, and measurable impact. Technical depth: You unders

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Senior Value Engineer, you will spearhead AI and data-driven business transformation for a select number of Enterprise customers, contributing to your customer’s end-to-end value journey using the Celonis Context Model. Working alongside Lead and Principal VE's, you will combine technical execution with consulting and project management. As an AI-fluent operator, your core mandate is to orchestrate complex roadmaps and execute targeted transformation initiatives that improve how these businesses operate across their core business processes and ecosystems. The work you’ll do: Value Selling & Realization: Uncover the real issues by peeling back layers of organizational complexity. Own the Outcome from

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Finance Support Specialist As a Finance Support Specialist you will be an expert on Adyen’s platform and financial products. You will be supporting the financial teams of our merchants all over the globe to facilitate their operations and ability to grow. Ultimately your team will be responsible for helping our merchants with finance-related issues, enabling them to use our financial products at full magnitude, and advising our product teams on how to best address development resources. In doing this, you will be in close contact with our Finance teams, Product team, Account Management, Development and many other internal teams. Your team is extremely merchant-focused, highly motivated and thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive knowledge of financial products and all the banking processes behind payments is the most valuable aspect for both our merchants and our internal teams. What you’ll do Be the first point of contact for our merchants and commercial teams for financial related issues (financial reporting, reconciliation, payouts, payments settlements amongst others). This means reactive/proactive communication in English with our me

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Associate Commercial Counsel We are looking for a driven and enthusiastic Associate Commercial Counsel based in Amsterdam to join the global Deal Desk within the Commercial Legal team at Adyen. As Associate Commercial Counsel, you will be responsible for negotiating complex contract negotiations with our vendors and commercial partners. You will also be responsible for drafting comprehensive negotiation playbooks, training internal teams on how to navigate and negotiate vendor and partnership relationships, advising on contract interpretation, and other general commercial matters. This is a role for a counsel who thrives in a fast-moving, complex environment, who is commercially-minded, and who can leverage their sophisticated legal expertise and strong communication skills into tangible, scalable value that accelerates Adyen’s global growth. What you will do: Provide strategic, business-oriented legal advice across procurement, partnerships, product, and regulatory teams globally, including on our contracting principles, commercial projects, and legal and regulatory compliance within our vendor and partner contracts. Draft, review, and negotiate a wide variety of complex, multi-jurisdictional commercial agreements. Proactively problem solve for emerging legal and operational risks, providing risk-based decisions on complex le

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead - Transactions We are looking for a driven and enthusiastic leader based in Amsterdam to join our global Legal Deal Desk team. The Deal Desk operates as a global function within the Commercial Legal team, and you will serve as one of four Team Leads reporting to the Head of Deal Desk. As a Team Lead on Deal Desk, you will manage and lead a lean team of commercial lawyers who negotiate contracts with our vendors and commercial partners. The role requires a leader with strong commercial contracting expertise who can act as a trusted advisor to senior internal stakeholders, while building and developing a high-performing team. You must have a strong drafting and negotiation background across a variety of complex, multi-jurisdictional commercial agreements and be able to leverage sophisticated legal expertise and communication skills into tangible, scalable value that accelerates Adyen's global growth. What you will do: Manage, mentor, and develop a team of high-caliber, pragmatic commercial lawyers who draft, review, and negotiate complex, multi-jurisdictional commercial agreements with our vendors and commercial partners. Provide strategic, business-oriented legal advice to senior stakeholders across procurement, partnerships, product, and regulatory teams globally, including on our contracting principles, commercial p

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Internal Control Specialist (Technology Risk) Adyen is looking for an Internal Control Specialist with a focus on technology risks in our Amsterdam office. You will join the global Internal Control team and will contribute to advance Adyen’s fast growth. You are experienced in risk management and internal control and have the ability and eagerness to operate proactively and independently in a complex and fun global environment. You will mainly focus on assessing and strengthening Adyen’s global technology processes and internal control framework, to meet internal and external expectations and to enable controlled growth. You will support the company in building a great business, preserving the company culture and achieving its long-term goals by taking our risk management to the next level. We don’t hide behind email, instead we pick up the phone. This is one of the values in our Adyen Formula, which is the foundation of our strong culture and an essential guiding principle for the way we work. We always ask why, are critical, don’t just tick the box and always look for improvement and automation. These are some of the values incorporated in the Adyen way of being in control, promoted by the Internal Control team globally. What you’ll do: Strengthen and manage the global internal control framework and support manag

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Revenue Operations - Technology Team We’re expanding our team and looking for a Senior Salesforce Admin to manage and scale our Commercial Salesforce Org. As Senior Salesforce Admin, you will become part of the Revenue Operations - Technology team. In this role, you’ll evolve our Sales Cloud solution, enabling our Commercial teams to scale effectively. Sounds exciting? Keep reading! What You’ll Do: Salesforce configuration changes, including (but not limited to): Flow, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, reports and dashboards Gather requirements, translate into scalable solutions with a focus on user experience and market best practices Help create the platform roadmap and define priorities, liaising with stakeholders Own the communication of platform changes to end users and stakeholders Data management to improve Salesforce data quality, implementing rules and automation as needed Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer User support tickets Identify underutilised platform features, monitor and improve user adoption Technical documentation Who You Are: Strong Salesforce product knowledge with at least 5+ years of Salesforce Administration with hands-on experience in Sales Cl