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Technical Writer Sr Jobs

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Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, we're building AI capabilities that fundamentally change how our teams operate, innovate, and serve our members. We're looking for a Senior Director, AI Enterprise Transformation to lead enterprise-wide AI adoption by partnering with technology and business leaders to identify, prioritize, and deliver high-impact AI initiatives. This is a highly cross-functional leadership role for someone who combines deep technical understanding of modern AI technologies with exceptional executive influence and change leadership. You will work across Engineering, Product, Enterprise Architecture, Data, Corporate IT, Operations, and business functions to accelerate AI adoption, establish best practices, and drive measurable business outcomes. Success in this role requires someone who can translate emerging AI capabilities into scalable enterprise solutions while inspiring teams across SoFi to embrace new ways of working. You will serve as both a strategic advisor and transformation leader, helping shape SoFi's AI roadmap and ensuring AI investments deliver meaningful impact across the company. What You'll Do Lead enterprise-wide AI transformation initiatives that improve operational efficiency, employee productivity and growth for SoFi. Partner with executive leadership to develop and execute SoFi's AI tr

aifinance
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Plaid
📍 New York• Full-time• Remote• $216K – $291K/yr
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid’s Connectivity team builds and operates the network that powers open finance. The Supply & Traffic team owns how data supply enters Plaid’s network and how Plaid’s traffic to financial institutions is managed and optimized, so every Plaid product is built on data that is complete, fresh, and cost-effective to retrieve. Responsibilities: You will lead a team of 7 engineers, ranging from junior to Staff and including an ML engineer, developing them through clear goal setting, coaching, and feedback. You’ll define and drive the long-term strategy for this focus area, in close partnership with technical and product leaders across Plaid. You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes. You’ll lead the transition of traffic management and optimization into the team in early 2027 and own its roadmap across charged access and first-party initiatives. You’ll drive automation and AI/ML-powered approaches to discovering new data (Constellation) and to deciding how and when Plaid retrieves it. You’ll up

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C
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, US Job Title: Senior Oracle Fusion Engineer About the Role The Senior Oracle Fusion Engineer will serve as the top individual contributor responsible for the technical architecture and development of complex custom solutions, extensions, and reports within the Oracle Fusion Cloud ERP environment. This expert-level role is crucial for creating and maintaining high-performance, scalable solutions that support high-volume trans

aifinancesupply chain
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup Products team builds Stripe Atlas and other products that help founders start and run a company from anywhere in the world. We believe startups are one of the most effective ways to solve the world’s problems, and we want to give founders a running start—and keep them running. We help founders form companies, raise capital, execute critical legal agreements, access the internet’s best tools, and automate their operations while feeling ambitious, smart, and assured. Our goal is to help more startups reach product-market fit, faster. Our team comprises high-agency, high-ownership product thinkers who genuinely care about founders. Everyone is responsible for making our products the best they can be and ensuring our roadmap contains the highest-impact work for our users. We have a broad and ambitious roadmap spanning global company formation, legal and financial workflows, AI-enabled operations, and products beyond Atlas. Delivering it requires strong technical leadership to shape future investments, de-risk complex initiatives, and build durable partnerships across Stripe. What you’ll do As a Staff Software Engineer on Startup Products, you will shape the technical strategy for the team while leading major 0→1 products from early exploration through launch and iteration. You will turn ambiguous opportunities into clear technical plans, align teams around those plans, and remain hands-on throughout execution. You will work across pr

typescriptai
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Hasbro
📍 Boston• Full-time• $91.1K – $136.7K/yr
1mo ago

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments. The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role will need to be available to travel to support events, shows, presentations, and calls. You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements! Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI. What You'll Do Executive Support Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments. Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional custom

aicustomer service
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Hasbro
📍 Renton• $144.1K – $216.1K/yr
1mo ago

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible. This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it! If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party. What You'll Do: Design and develop services and applications on AWS that are core to our product creation platform. Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level. Leverage and enhanc

javareactaws
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Hasbro
📍 Renton• $144.1K – $216.1K/yr
1mo ago

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible. This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it! If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party. What You'll Do: Design and develop services and applications on AWS that are core to our product creation platform. Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level. Leverage and enhanc

javareactaws
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DoorDash USA
📍 United States• Full-time• Remote• $88.4K – $130K/yr
1mo ago

About the Team The Sales Analytics team at DoorDash is responsible for getting the right information and insights out to drive our business goals. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role You will be focused on partnering with our sales & strategy teams, who help solve pain points for small business (SMB) merchants on the Doordash platform through various methods such as new product adoption. You will lead analyses to guide our sales team with data-driven insights to unlock growth opportunities within their accounts. This cross-functional role will partner with sales, operations, product, and strategy teams. You will report into a Senior Manager on our Sales Analytics team, which is part of our Sales Operations organization. You’re excited about this opportunity because you will… Strategize – Devise and execute initiatives against the overall sales org strategy for “winning the merchant” while managing stakeholders across multiple lines of business Experiment – Use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence efforts Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance Influence – Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets We’re excited about you because… You have 2+ years of experience in Analytics, Consulting, or Strategy You have a bachelors degree or higher You are highly technical with advanced SQL, basic Python/R, AI, and data modeling experience. You are an excellent analytical thinker who can deliver actionable recommendations

REMOTEpythonsqlai
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FB
Formation Bio
📍 New York• $185.5K – $232K/yr
1mo ago

About Formation Bio Formation Bio is a tech and AI driven pharma company differentiated by radically more efficient drug development. Advancements in AI and drug discovery are creating more candidate drugs than the industry can progress because of the high cost and time of clinical trials. Recognizing that this development bottleneck may ultimately limit the number of new medicines that can reach patients, Formation Bio, founded in 2016 as TrialSpark Inc., has built technology platforms, processes, and capabilities to accelerate all aspects of drug development and clinical trials. Formation Bio partners, acquires, or in-licenses drugs from pharma companies, research organizations, and biotechs to develop programs past clinical proof of concept and beyond, ultimately helping to bring new medicines to patients. The company is backed by investors across pharma and tech, including a16z, Sequoia, Sanofi, Thrive Capital, John Doerr, Spark Capital, SV Angel Growth, and others. You can read more at the following links: Our Vision for AI in Pharma Our Current Drug Portfolio Our Technology & Platform At Formation Bio, our values are the driving force behind our mission to revolutionize the pharma industry. Every team and individual at the company shares these same values, and every team and individual plays a key part in our mission to bring new treatments to patients faster and more efficiently. About the Position Formation Bio is hiring a Director of Financial Reporting to lead financial reporting functions, prepare technical accounting analysis, lead complex financial close functions and manage audit process. This is a senior, hands-on position for someone who is well versed in financial reporting, financial close and consolidations and can convert complex accounting conclusions into clear and simplified action items and processes. The Director is responsible for GAAP compliant ASC 810 consolidation, prepares the financial statements and footno

aiaccountingfinance
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K
1mo ago

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Location: Chicago, Illinois Time Commitment: Part-Time Anticipated Schedule: Flexible - including weekends, and holidays The Role We are looking to add a highly motivated individual to join our Portfolio Operations team. As a Maintenance Technician, you will have end-to-end ownership over the on-the-ground operations for Lakeshore Chicago. This will include physical and technical challenges, while also being the face of Kasa on the ground. In this role, you will report to the Operations Manager and work closely with both the Property Operations support team and our Guest Experience team. It takes a special person to oversee this property and we hope you're excited by the challenge! About the Team This role is in our Central Portfolio Operations department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joi

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Coinbase
📍 United States• Remote• $186.1K – $218.9K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Access & Authorization team within the Platform group, you'll help shape the systems customers use to securely access Coinbase. This team builds and operates distributed services at the intersection of security, identity, developer infrastructure, and customer experience. You'll design foundational authentication and authorization capabilities that balance strong security with a simple experience, creating leverage across every Coinbase product and partner integration. What You'll Do: Own end-to-end design, implementation, and operation of capabilities across authentication, OAuth, sessions, tokens, 2FA, account recovery, and edge authorization. Build secure, low-latency Go and gRPC services used across Coinbase's web, mobile, API, and partner experiences, with strong observability, failure testing, and measurable SLOs. Lead technical designs for complex initiatives such as signed authorization tokens, passkeys, biometric recovery, device-aware authentication, and mobile OAuth. Partner with product, security, fraud, and infrastructure teams to balance customer conversion, account protection, regulatory requirements, and engineering constraints. Simplify integration patterns and build self-service tooling that enables product teams to adopt access and authorization capabilities safely at scale. Mentor engineers and raise

REMOTEredisaifinance
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OpenAI
📍 San Francisco• Full-time• $380K – $500K/yr
1mo ago

About the Team The Health team, within OpenAI’s broader Personal AGI organization, has a mission to ensure AGI improves health for all humanity. Improving human health will be one of the defining impacts of AGI. Hundreds of millions of people already turn to ChatGPT for questions about their health and millions of clinicians use it weekly to support care delivery. Increasingly capable models create an opportunity to make high-quality medical intelligence more accessible across patients and clinicians—raising the floor of human health—and accelerate the new capabilities and scientific advances that raise the ceiling of human health. Our job is to make those benefits real. We work across the full model stack—pretraining, midtraining, reinforcement learning, post-training, evaluations, harnessing, and deployment—and connect that research to the patients, clinicians, and real-world outcomes we aim to improve. About the Role We’re looking for an exceptional, hands-on researcher who wants to build frontier health capabilities and turn them into impact at scale. This is a role for someone who can take an important, underdefined problem from 0→1: identify the right bet, build what’s needed to test it, and drive it all the way to a measurable improvement in the models and products we actually ship. We’re especially excited about two kinds of people: researchers with the technical depth to move the frontier in pretraining, reinforcement learning (RL) / post-training, or evals; and researchers with real depth in developing frontier biomedical AI capabilities. Prior experience in healthcare is helpful but not required. Research excellence, velocity, ownership, and alignment with the mission are most important to us. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own a high-leverage research direction end to end—from deciding which problem matters and h

machine learningartificial intelligenceai
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Vanta
📍 United States• Full-time• Remote• $176K – $207K/yr
1mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. You will build the operating system for EPD — the systems, agents, and practices that make engineering, product, and design unreasonably effective at delivery, with Jira as the substrate. The EPD Systems team is building the infrastructure Vanta's engineering, product, and design organization depends on to understand itself and operate well. We're constructing three interlocking layers: sources of truth at the foundation, a shared interpretive layer that reasons across all of them, and the operating system that makes the work itself legible. This role owns the operating system. This is not a traditional PMO or status-reporting role. You build — agents, automation, workflow design, and the practices that make teams want to use the system rather than route around it. What you’ll do as a Senior Systems Designer at Vanta: Design and own workflow and hierarchy across engineering, product, and design in Jira Make sure Jira reflects real practice, and real practice reflects what needs to show up in Jira — in both directions Build the agents and automation that run the system yourself, with AI as part of how you work Drive adoption: go to the teams whose practice doesn't match the substrate today and change that — through conversation, well-built artifacts, or clear instruction that works without you in the room Understand delivery breakdowns at the mechanism level and build fixes that address the root cause, not the symptom Build alongside teammates who are growing into more technical work — raise their ceiling, not just your own output How to be successful in this role: You build and ship, recently, with AI as part of how you work. "

REMOTEai
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This is an exciting opportunity to lead a Data Engineering & Delivery (DED) team at Natera, a global leader in precision medicine and genomics testing. As a Manager of the DED team inside our Data Science Production Engineering (DSPE) department, you will have the opportunity to work with Natera's diverse and ultra-large data sets (up to PB size), develop innovative solutions with the latest information and cloud technologies, and make real impact by providing timely, accurate, and robust data products and data delivery/automation systems to support Natera's Lab Operations and Genetic Counselor/Lab Director teams, and ultimately impact patients' medical outcomes. PRIMARY RESPONSIBILITIES: Leadership Lead a Data Engineering & Delivery (DED) team, collectively develop and maintain the data infrastructure, data ingestion solutions, ETL pipelines, robust data products, and data delivery solutions, for both production support and DSPE internal applications. Manage the Data Engineering & Delivery (DED) team, to achieve the timely and efficient delivery of robust data products and systems that can meet DSPE business needs and project requirements. Measure, report, and maintain/improve operational effectiveness. Train and coach team members on new technologies, procedures, and guidelines/best practices. Technical Lead the Data Engineering & Delivery (DED) team, collectively develop and maintain the data infrastructure, data ingestion solutions, ETL pipelines, robust data products, and data delivery solutions, for both production support and DSPE internal applications Translate DSPE's business needs and project requirements into technical specifications and implementation plans. Working with DSPE leadership teams, create design documents that can be efficiently implemented and maintained, for data system architecture, data ETL pipeline, data delivery solution, and other data systems/tools/components. Contribute to key development, testing, deploym

pythonsqlaws
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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team The Industry Marketing team helps OpenAI bring frontier AI to the industries where it can create meaningful, measurable impact. We work across Product, GTM, Communications, Partnerships, Policy, Security, and Research to translate model and product capabilities into industry narratives, field motions, customer proof, and launch programs that help enterprises adopt AI responsibly. About the Role As Product Marketing Manager, Cybersecurity, you will help define how OpenAI brings frontier AI to cyber defenders. This role sits at the center of Daybreak, OpenAI’s cybersecurity initiative to help defenders see risk earlier, act sooner, and build software that is resilient by design. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior security leaders understand how OpenAI models, Trusted Access for Cyber, Codex Security, and related workflows can support real defensive work. We’re looking for a product marketer who combines strategic narrative, technical curiosity, enterprise go-to-market judgment, and program leadership. The right person can turn fast-moving capabilities into clear positioning, credible assets, and practical field execution. In this role, you will: Own positioning and messaging for OpenAI’s cybersecurity offering, including Daybreak, Trusted Access for Cyber, Codex Security, and related product surfaces. Build field-ready assets for account directors, solutions engineers, security leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages. Translate frontier model capabilities into simple, accurate, and defensible go-to-market language for senior enterprise buyers and security practitioners. Partner with Product, Research, Security, Policy, Communications, Partnerships, and GTM to c

REMOTEartificial intelligenceaiprocurement
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