Test Production Shift Supervisor Jobs

About the Role In this role, you’ll lead and evolve the design system foundations for ChatGPT. You’ll make nuanced design judgment explicit and usable across product teams, establishing the principles, patterns, and standards that enable coherent, high-quality experiences at scale. A paramount part of this role is raising OpenAI’s craft bar. This work extends beyond maintaining a component library: you’ll define what excellent product design looks and feels like, establish clear guidance for choosing and applying interface patterns, and ensure that new ChatGPT experiences strengthen a coherent system across platforms. Working closely with research, engineering, product, and design, you’ll create a continuous learning loop between design principles, product experiences, evaluation, and evolving technology—shaping a system that becomes more capable and expressive as ChatGPT grows. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role you will: Define an exceptionally high standard for craft and taste, translating that standard into principles, guidance, and examples that elevate the quality of ChatGPT. Own and evolve ChatGPT’s design foundations, including typography, sizing, spacing, layout, motion, accessibility, and responsive behavior. Establish a shared source of truth across platforms and improve the systems connecting tokens, components, patterns, widgets, learning experiences, and app-like product experiences. Build a comprehensive design systems framework with clear, opinionated guidance about when and how product teams should use different interface patterns. Translate design judgment into durable standards and use prototyping and evaluation workflows to test experiences, identify recurring issues, and improve the system. Identify promising patterns across emerging product experiences and turn them into reusable, documented foundations. Partner with research, engineering, product, and design to evolve the d

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking an Actuator Gear Design Engineer to lead the development of custom gears and gear stages for advanced robotic systems. You will own actuator development from early architecture and concept generation through prototype validation and system integration, partnering closely with mechanical, electrical, controls, firmware, and reliability teams. You will partner with external suppliers and internal manufacturing to create full gearbox assemblies. This role focuses on the design, integration, and validation of precision gearing, including broader knowledge around motor electromagnetics, transmission types, sensing, structural components, and thermal architectures. You will help drive actuator development across the full engineering lifecycle while establishing scalable design, test, and integration practices for future robotic platforms. This role is based in San Francisco, CA, and requires in-person presence 4 days a week. In this role, you will: Lead the architecture, design, and integration of custom robotic actuator gearing. Define actuator requirements and system-level trade studies around torque density, bandwidth, efficiency, thermal performance, back drivability, inertia, reliability, manufacturability, and cost. Design precision electromechanical assemblies with strong attention to tolerances, alignment, load paths, thermal expansion, sealing, wear, and serviceability. Drive actuator integration into robotic systems, partnering closely with controls, firmware, electrical, and robotics software teams to optimize closed-lo

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a senior Actuator Electromagnetic Design Engineer to lead the development of custom electromechanical actuators for advanced robotic systems. You will own actuator development from early architecture and concept generation through prototype validation and system integration, partnering closely with mechanical, electrical, controls, firmware, reliability, and manufacturing teams. This role focuses on the design, integration, and validation of precision electromechanical systems, including motors, transmissions, sensing, structural components, and thermal architectures. You will help drive actuator development across the full engineering lifecycle while establishing scalable design, test, and integration practices for future robotic platforms. This role is based in San Francisco, CA, and requires in-person presence 4 days a week. In this role, you will: Lead the architecture, design, and integration of custom robotic actuators, including the design, simulation, integration and sourcing of custom electromagnetic components. Define actuator requirements and system-level trade studies around torque density, bandwidth, efficiency, thermal performance, inertia, reliability, manufacturability, and cost. Design precision electromechanical assemblies with strong attention to tolerances, alignment, load paths, thermal expansion, sealing, wear, and serviceability. Drive actuator integration into robotic systems, partnering closely with controls, firmware, electrical, and robotics software teams to optimize closed-loop performance. Devel

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role Trusted Computing and Cryptography is a core security team at OpenAI focused on deploying high-performance cryptography at scale, secure key management, and trusted hardware enclaves—from boot measurements to GPU confidential computation. As a Hardware Platform Security Architect, you’ll own hardware platform security at OpenAI. In this role, you will: Co-Architect Secure Silicon: Collaborate with cross-functional silicon teams (Silicon Design, DV, FW) and silicon partners (silicon test facilities, foundries) to develop secure silicon that meets the end-to-end system requirements. Co-Architect Secure Hardware: Collaborate with hardware vendors and cross-functional teams (kernel, compiler, infra) to design secure hardware that meets performance and security needs. Co-Architect Secure Systems: Architect and deploy systems using TPM2, Secure Boot, Nitro Enclaves, Intel SGX, AMD-SEV, and other secure hardware technologies. Drive Innovation: Engage with internal and external partners to align hardware innovations with OpenAI’s trusted computing and cryptographic requirements. You might thrive in this role if you have: 10+ years of industry experience in hardware security or hardware–software co-design. Proven expertise in deploying secure hardware systems at scale and integrating secure hardware primitives. Strong coding skills in Rust and/or C/C++, with proficiency in Python. Proven ability to collaborate across teams, architect solutions,

About the Team OpenAI’s Governance, Risk, and Compliance team helps ensure security and privacy are grounded in how our products and systems actually operate. Assurance Operations partners with Security, Engineering, Infrastructure, Product, Privacy, and Legal to make controls provable, risk decisions explicit, and audit readiness a result of well-designed systems. About the Role We are hiring a technical, product-minded GRC builder who can own consequential audits while improving the control and evidence systems behind them. You will build a reusable common control framework, use Codex to automate assurance work, validate changing system scope, and turn repeated audit friction into measurable improvements. We are looking for someone who questions inherited assumptions, solves novel problems creatively, works closely with engineers, and makes the next audit easier by improving the underlying system. You’ll be responsible for: Lead external, internal, customer, and certification audit work from scoping through evidence review, fieldwork, remediation, and closeout. Build a common control framework linking risk, control intent, implementation, owner, system, environment, evidence, and applicable frameworks. Validate actual scope and ownership instead of assuming last year's controls, product boundaries, or evidence remain accurate. Use Codex to build and test evidence checks, control mappings, request triage, owner workflows, monitoring, and remediation reporting. Partner with engineers on cloud architecture, identity, logging, data flows, software changes, vulnerabilities, and control effectiveness. Design maintainable, permission-aware tools that preserve source provenance, human review, and evidence integrity. Reduce repeated requests and operational burden for control owners through measurable workflow improvements. Define roadmaps, decision rights, milestones, success metrics, and clear cross-functional escalations. We’re looking for someone with: Direct ownership

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation. As OpenAI’s advertising business scales, the Head of ScaledAds Sales will build the strategy and operating system for serving businesses at global scale. This leader will connect direct, reseller, and outsourced channels; turn market priorities into execution; and shape a repeatable growth model that protects advertiser outcomes and user trust. This role reports directly to the VP of Global Ads Solutions and will be a key member of their leadership team. About the Role We are seeking a Head of Scaled Ads Sales to define and scale OpenAI’s approach to serving advertisers at scale. You will set the scaled sales strategy across direct, reseller, and business-process-outsourcing (BPO) channels; identify priority markets; and translate that strategy into sequenced, measurable in-market execution. This is a highly strategic and operational leadership role responsible for scaled sales revenue growth and channel performance. You will design the reseller model, select priority vendors and markets, lead RFPs and contracting, and manage partners against clear commercial and customer-quality standards. You will also work closely with outsourced vendors in the BPO channel and test a focused mid-market sales team as a potential growth engine. The ideal candidate combines scaled go-to-market strategy, channel leadership, vendor-management discipline, experimentation, and operational rigor. You are equally comfortable building a business case, running an RFP, coaching internal and partner teams, reviewing funnel economics, and changing course quickly when market evidence challenges the plan

About the Team The Core Models team shapes how our models interact with people. We view the model as the product itself, aiming for intuitive experiences that exceed user expectations and feel like magic. About the Role As a Model Designer, you’ll have an outsized impact on how our models interact and resonate with users. You’ll strike a delicate balance between maximizing the model’s capabilities, reading in between the lines in user queries to understand how best to help, and upholding user trust. We’re looking for people who are passionate about the intersection of design, technology, and user experience — and are up for the challenge of defining new human-AI interaction paradigms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you’ll join a small team in evolving and expanding the model design function. You will: Collaborate closely with researchers to understand, predict, and design model behavior. Partner with product managers and designers across the company to ensure a cohesive voice and approach. Proactively identify ways to improve our models based on product sense, user feedback, quantitative insights, and the research roadmap. Come up with creative strategies for collecting high-quality data. Do whatever needs to be done to make our models better. You might thrive in this role if you: Possess exceptional taste, creativity, and writing skills, allowing you to craft responses that delight users. Don’t mind ambiguity — you’re happy to throw yourself into a new, unfamiliar environment, build relationships, define a problem, and make progress. Love experimentation, and are willing to test and reject new ideas when the results don’t pan out. Exhibit high levels of empathy and self-awareness required to serve everyone in the world. Enjoy tackling profound and often philosophical questions while always driving towards clarity. Demonstrate technic

About the Team The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world. About the Role Within B2B Marketing, Demand Generation builds the integrated, full-funnel engine that connects audience insights, content, field and digital experiences, paid media, lifecycle, and sales follow-through to qualified pipeline. We partner closely with Sales, Partnerships, Product Marketing, Communications, Creative, Web, RevOps, Analytics, and regional teams to create a cohesive customer experience and scale what works. We’re looking for a Senior Mid-Market & SMB Strategist to own demand strategy for two high-velocity segments with distinct customer needs, buying journeys, and sales motions. You’ll translate segment goals into an integrated portfolio of programs, identify the highest-leverage opportunities to improve conversion and pipeline, and align channel teams and GTM partners around a shared audience, message, handoff, and measurement plan. This is a hands-on role for someone who combines strong strategic segmentation with a practical, test-and-learn operating mindset. In this role, you will: Own the Mid-Market and SMB demand strategy, including segment priorities, audience definitions, pipeline goals, program portfolio, investment recommendations, and quarterly roadmap. Translate segment insights into integrated campaigns and always-on journeys across web, email, paid media, webinars, content, partners, and sales-assisted follow-up. Partner with Product Marketing and Sales to define ideal customer profiles, buyer needs, priority use cases, value propositions, and offers for each segment. Work with Web, Lifecycle, RevOps, SDR, and Sales to improve high-intent conversion paths, qualification, routing, speed-to-lead, and follow-up quality. Build a disciplined testing agenda ac

About the Team The Personal AGI team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. In the Model Experience team, we shape the default character and behavior of ChatGPT: how the model communicates, responds to users, uses its capabilities, and behaves across different contexts and languages. Our goal is to make every interaction with ChatGPT thoughtful, helpful, and trustworthy. We take an opinionated view of what good human–AI interaction should look like, then turn that vision into real model behavior through human data, evaluations, reward models, and post-training. Our work sits at the intersection of research, product, and model design. We partner closely with teams across OpenAI to conduct research and ensure our models are thoughtful, safe, reliable to serve millions of users. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research and the quality of human-AI interaction. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve model capability and performance. Collaborate closely with the other research and product teams, allowing customers to optimize their own models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have good judgment about model behavior and can communicate this judgment effec

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We are looking for an Operations Program Manager - Robotics Data Acquisition to own the day-to-day operating rhythm in our data collection facilities. You will work closely with operators, technicians, program managers, and engineers to keep rigs ready, campaigns moving, issues resolved, and performance improving. This is a hands-on operations role that requires you to be comfortable spending time on the floor, working through ambiguity, and using data to make the operation more reliable and efficient. This role is based in San Francisco, CA and requires in-person presence 5 days a week. In this role you will: Coordinate daily operations readiness across workstations, operators, materials. Track core operating metrics including utilization, cycle time, throughput, downtime, operator productivity, and data quality. Identify bottlenecks through workflow analysis, time studies, and capacity modeling, then drive practical fixes. Execute the rollout of new hardware, sensors, tools, and process changes with Engineering, Operations, Facilities, Supply Chain, and Safety. Identify equipment readiness issues and coordinate with technical support to keep workstations, and test equipment calibrated, configured, maintained, and ready for rollouts and evaluations. Lead root cause analysis for recurring operational issues and follow through on corrective actions. Provide operation input to create and maintain SOPs, work instructions, training materials, and process controls. Identify and flag resource constraints and manage issue escala

About the Team The Personalization-Memory team, within OpenAI's broader Personal AGI organization, is focused on developing agents that can learn from prior interactions in order to become more helpful and efficient over time. We build general-purpose memory and personalization capabilities that transfer across ChatGPT and other agentic products, and we collaborate with applied engineering on the product surfaces that allow users to interact with memory. About the Role As a Research Engineer / Research Scientist on the Personalization-Memory team, you will research and develop improvements to memory usage and personalization in OpenAI's frontier models. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a truly personalized ChatGPT. We're looking for individuals who have a background in frontier model post-training, are able to iterate quickly, and who are passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda for improving memory use and personalization in frontier models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. Collaborate closely with the research and product teams to influence the shape of technical solutions in the product. You might thrive in this role if you: Are passionate about personalization and building personalized assistants. Have experience working with user signals and human data to turn feedback into reliable signals for training and evaluation. Have a deep understanding of frontier model post-training and machine learning applications. Value principled approaches and research craftsmanship. Are comfortable diving into a lar

About the Team The Proactivity Research team, within OpenAI’s broader Personal AGI team, is focused on making our models in ChatGPT and future potential products proactive in ways that are truly useful. We're laying the technical foundations for AI that can anticipate what users need in real time, adapt as their goals and preferences shift, and build a deeper, evolving understanding of the person it's helping. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models’ personalization and agentic capabilities. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a highly personalized, collaborative, and proactive assistant. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve the proactivity and ability of our models to further user goals. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. Collaborate closely with the other research and product teams to influence the shape of technical solutions in the product You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have a working knowledge of LLM post-training and evaluation approaches Are passionate about, or have experience thinking about, personalization and enabling users to achieve their goals Are comfortable diving into a large ML codebase to debug. Thrive in a dynamic and technically complex environment. About OpenAI

About the team Preparedness is a critical Safety Research team at OpenAI, which is focused on mitigating AI threats to global security that could scale to an extreme level of severity. Our work involves: Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems. Mitigation. Keeping misuse safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework , and partnering with other staff to achieve these targets. This is urgent, fast-paced work that has far-reaching implications for the company and for society. About the role As AI agents become more capable at software engineering, and automate more of our internal work, they could become a dangerous cyber threat. People in this role will help OpenAI prepare for security threats from advanced AI agent insiders. In this role, you will: Identify paths by which capable future internal AI agents could compromise OpenAI. Design security controls - focusing on measures with long lead times that benefit from advanced preparation. Stress-test defenses with AI agent evaluations and penetration tests You might thrive in this role if you: Are deeply technical across security and modern infrastructure, and are comfortable digging into the details of operating systems, cloud, containers, CI/CD, or distributed systems. Have strong software engineering skills and enjoy building prototypes yourself. Are interested in engaging with stakeholders and can do so effectively. Bonus: have experience securing cloud infrastructure, and are deeply familiar with core components of the AI stack. Compensation Range: $293K - $405K USD About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a Senior Actuator Design and Integration Engineer to lead the development of custom electromechanical actuators for advanced robotic systems. You will own actuator development from early architecture and concept generation through prototype validation and system integration, partnering closely with mechanical, electrical, controls, firmware, reliability, and manufacturing teams. This role focuses on the design, integration, and validation of precision electromechanical systems, including motors, transmissions, sensing, structural components, and thermal architectures. You will help drive actuator development across the full engineering lifecycle while establishing scalable design, test, and integration practices for future robotic platforms. This role is based in San Francisco, CA, and requires in-person presence 4 days a week. In this role, you will Lead the architecture, design, and integration of custom robotic actuators, including motors, transmissions, sensing, thermal systems, structural components, and packaging. Define actuator requirements and system-level trade studies around torque density, bandwidth, efficiency, thermal performance, backdrivability, inertia, reliability, manufacturability, and cost. Design precision electromechanical assemblies with strong attention to tolerances, alignment, load paths, thermal expansion, sealing, wear, and serviceability. Drive actuator integration into robotic systems, partnering closely with controls, firmware, electrical, and robotics software teams to optimize closed-loop pe

About the Team The Personal AGI team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. The team partners closely with research and product teams across the company, and conducts research as a final step to prepare for real world deployment to millions of users, ensuring that our models are safe, efficient, and reliable. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve model capability and performance. Collaborate closely with the other research and product teams, allowing customers to optimize their own models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have a working knowledge of relevant models, and building evaluations for model capability improvement. Are comfortable diving into a large ML codebase to debug. Thrive in a dynamic and technically complex environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and