Tools And Automation Engineer Jobs

About the Team Safety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency. Our goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations. About the Role The Safety Measurement Product Manager owns OpenAI's approach to measuring harm and safeguard efficacy in production, including driving the strategy for our suite of safety measurement platforms and products used across the company. You will partner closely with our safety research and engineering teams to determine what we measure, where we measure it, and how we measure it, feeding those insights directly into critical leadership decisions and back into our safety work. You will also represent the company's topline safety metric as well as prioritize incoming requests from partner teams to expand our safety measurement platform to more use cases. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Partner closely with data science, research, engineering, policy teams, and other stakeholders to craft a vision for understanding safety outcomes and prevalence on our platforms. Define strategic priorities and product roadmaps focused on improving safety measurement approaches will scaling our measurement platform to more use cases, products, and cross-functional team needs. Establish repeatable processes to integrate cutting-edge AI safety research into OpenAI’s safety m

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Incident Manager Snowflake’s Incident Management team is expanding. We’re looking for a Senior Incident Manager to help us deliver outstanding service to our customers in their most critical moments — when a major incident is impacting their business and they need a calm, decisive partner driving toward resolution. As a Senior Incident Manager, you thrive in a high-performing, fast-paced environment and bring a high degree of tact, patience, and composure under pressure. You are results-oriented, using data and metrics to make sound operational and tactical decisions while a major incident is unfolding. You lead with a positive outlook and a high degree of integrity, accountability, attention to detail, and strong planning and execution skills. A thorough understanding of how technical issues translate into customer and business impact is essential. This is a fixed overnight shift role: 3:00 PM – 11:00 PM Pacific Time. We’re looking for someone who is committed to working these hours long-term. In addition to the shift, you’ll participate in a weekend on-call rotation (currently about one weekend every few months, subject to change). There is no additional weekday off-hours on-call expectation. You Will Lead the response to critical, customer-impacting major incident

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solution Engineer: Accelerate the AI Data Cloud We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the accounts sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about driving the AI Data Cloud adoption, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences and bridging the gap between audiences when needed. YOUR IMPACT (IN THIS ROLE YOU WILL GET TO): Present Snowflake technology and vision, focusing on the AI Data Cloud and its capabilities, to executives and technical contributors at prospects and customers. Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation. Immerse yourself in the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solution Engineer: Accelerate the AI Data Cloud We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the accounts sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about driving the AI Data Cloud adoption, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences and bridging the gap between audiences when needed. YOUR IMPACT (IN THIS ROLE YOU WILL GET TO): Present Snowflake technology and vision, focusing on the AI Data Cloud and its capabilities, to executives and technical contributors at prospects and customers. Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation. Immerse yourself in the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are seeking an experienced, strategic, and highly organized Events Program Manager to join our Global Travel & Expense team. This role is responsible for leading the sourcing and operational execution of small- and medium-sized corporate meetings and events while helping build and scale Snowflake’s global Meetings & Events program. This position focuses on internal events, executive meetings, customer-facing business events, offsites, and group travel, partnering closely with Finance, Strategic Sourcing, Procurement, Legal, Workplace, Security, and business stakeholders. The ideal candidate combines operational excellence with strategic thinking and is passionate about building scalable programs, optimizing supplier partnerships, implementing technology, leveraging AI, and delivering exceptional attendee experiences. As an Events Program Manager, you will: Lead sourcing and end-to-end operational execution for small- and medium-sized meetings, offsites, executive meetings, trainings, customer engagements, and internal business events. Manage venue sourcing, contract negotiations, room blocks, group air, and ground transportation. Partner with business stakeholders to understand event objectives and recommend scalable, cost-effective event solutions. Help build an

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer, Warehouse UX About Snowflake At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You do not just use tools; you bring an innate curiosity and treat AI as a high-trust collaborator that is core to how you solve problems, deepen your technical leverage, and accelerate your impact. We look for low-ego individuals who thrive in dynamic, fast-moving environments and operate with an experimental mindset, rapidly testing emerging capabilities to uncover simpler, more powerful ways to deliver results. At Snowflake, your role is not just to execute within a function, but to help redefine how world-class engineering teams build, operate, and innovate. About the Role We are hiring a Senior Software Engineer to join the Warehouse UX pod at Snowflake. This team owns critical warehouse capabilities spanning features, billing, and usability across the warehouse experience. Warehouses are one of the most mission-critical parts of Snowflake’s platform and a major revenue driver for the company, making this an opportunity to work on high-impact systems at significant scale. Despite the UX pod name, this is not a fron

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a talented Tech Lead Manager (TLM) to lead Snowflake’s System Under Test (SUT) team, responsible for evolving how Snowflake engineers test the Snowflake product locally and at scale in CI. The SUT empowers Snowflake engineers by delivering a reliable, low-latency and cost-efficient developer experience across a high-growth, high-demand surface area. As the TLM for SUT, you will lead a small and highly technical team at the intersection of CI, developer infrastructure, and product engineering. You will set direction, drive execution, and partner broadly across Engineering Systems and product teams to deliver a more reliable, faster, and more maintainable test platform for Snowflake’s engineers. In this role, you will: Lead, coach, and grow the SUT team while creating a high-energy, cohesive environment with strong planning, ownership, and career development. Own the roadmap and execution for SUT rollout across development environments, CI and AI workflows. Drive measurable improvements in startup reliability, latency, and cost, using clear SLOs, dashboards, and operational metrics to guide decisions and raise the bar on execution. Serve as the technical anchor for the SUT domain, shaping architecture and guiding the evolution from legacy systems to a composable

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team Strategic Finance is the commercial and analytical engine behind Snowflake's product and revenue decisions. The team operates at the intersection of product strategy, pricing, and investment prioritization. Strategic Engagements, the function this role sits within, owns Snowflake's most consequential customer pursuits, partnerships, and M&A engagements. We bring financial, product, market, and pricing depth to the deals that determine quarters, set commercial precedent, and shape Snowflake's largest customer relationships. About the Role We are hiring two Strategic Engagements Deal Leads to own the commercial structuring and execution of Snowflake's most consequential customer engagements across North America. You will own the deal-by-deal economic frame, commercial recommendation, and structuring approach for the company's highest-priority strategic engagements. The portfolio spans the full range of qualifying deals: net-new logo acquisitions, multi-year capacity expansions in installed-base accounts, partnership-driven commercial structures, and deals that set commercial precedent for new business models. You will partner directly with account leadership, Specialist Sales, AI Specialists, Deal Desk, Legal, Pricing, and Revenue Accounting. You will join

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solution Engineer: Accelerate the AI Data Cloud We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the accounts sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about driving the AI Data Cloud adoption, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences and bridging the gap between audiences when needed. YOUR IMPACT (IN THIS ROLE YOU WILL GET TO): Present Snowflake technology and vision, focusing on the AI Data Cloud and its capabilities, to executives and technical contributors at prospects and customers. Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation. Immerse yourself in the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking a Director, Technical Revenue Accounting to lead the company’s technical revenue accounting function and serve as the trusted advisor on complex accounting matters across the business. This strategic leadership role partners closely with Product, Legal,Deal Desk, Finance and Go-to-Market teams to enable new business models, structure customer agreements, and ensure compliance with ASC606 and other applicable accounting standards. The ideal candidate combines deep technical accounting expertise with strong operational acumen, enabling them to translate complex accounting guidance into scalable policies, processes and systems while partnering effectively with cross-functionally stakeholders. AS THE DIRECTOR, TECHNICAL REVENUE ACCOUNTING YOU WILL: Serve as the company's technical accounting authority for complex revenue transactions, providing accounting guidance that supports new products, strategic partnerships, and evolving commercial models. Review and assess complex customer contracts, including SaaS, professional services, managed services, multi-element arrangements, consumption-based pricing, and strategic partnerships. Partner closely with Legal, Deal Desk and Sales during negotiations for complex, nonstandard deals to translate dense accounting s

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Services Solutions Manager (SSM) is a fully qualified professional responsible for managing complex engagements. This role focuses on the strategic transition of customers from purchasing "hours" to achieving "defined impact" and business value. You will act as a consultative challenger, ensuring that every Statement of Work (SOW) is a rigorous, milestone-driven roadmap linked to specific business outcomes. WHY THIS ROLE? Complex Problem Solving: Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Strategic Impact: Own the services lifecycle for high-stakes, complex engagements, ensuring technical discovery is grounded in core product capabilities. Operational Leadership: Implement formal Scope Governance and maintain practice margin health through meticulous SFDC rigor. WHAT YOU’LL DO: Consultative Challenger: Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success. Scope Governance: Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications. Commercial Data Integrity: Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the c

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organization exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. This Program Manager sits within the PMO + Data team and owns the design, execution, and continuous improvement of Snowflake's Authorized Training Partner (ATP) program. You will build and scale a certified partner and instructor network that extends Snowflake's educational reach into markets and segments the core team cannot serve directly — while protecting brand integrity and learner experience at every touchpoint. You are the DRI for training partner program success metrics. You'll design the operating model, set quality standards, and continuously optimize how the program runs. The first 6 months will include a heavier focus on learning the team's operations and designing workflow improvements; afterward, the role shifts more toward partner program ownership and strategic growth. Key Responsibilities Partner Program Design & Ownership Own execution and continuous improvement of the Authorized Training Partner (ATP) program: manage partner onboarding, certification, quality standards, and performance management within e

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Sales Engineering organization is seeking an AI Specialist who can provide hands-on expertise and support while working with technical decision makers and data scientists to design and architect AI solutions built on the Snowflake AI Data Cloud. This is a strategic role that works closely with cross-functional teams, including product, engineering, and the broader field organization to ensure successful execution and customer adoption of Snowflake’s AI & ML solutions. IN THIS ROLE YOU WILL GET TO: Be the technical expert in the room that positions Snowflake’s AI and ML features and value to technical stakeholders at Snowflake’s customers across the APJ region. Partner with Snowflake account team teams and customer champions to scope and drive POCs to success and technical wins that prove the value of Snowflake’s capabilities, including executive readouts and business value cases. Collaborate with Snowflake’s product and engineering teams to influence Snowflake’s AI and ML roadmaps based on customer feedback. Publish content that helps the team and company scale beyond your individual efforts, like blog posts, presentations at conferences, or technical collateral like notebooks and demos. Influence, tailor and maintain Sales Engineering AI and ML selling assets, incl

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. We are looking for a Software Engineer who can join our efforts in continuing to lead the industry in ease-of-use and customer delights. What you’ll work on You’ll help build SnowCommand, Snowflake’s internal production gateway for safe, governed operations. SnowCommand gives employees a single place to work

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Cloud Support Engineer (CSE) Job Description Snowflake seeks a Senior Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . You'll leverage and refine AI tools to accelerate troubleshooting, improve knowledge bases, and reduce time to resolution—safely and responsibly. Experience in 24x7 technical support, escalation handling, on-call rotations, and incident management is ideal. Key Responsibilities: As a Senior Cloud Support Engineer , you manage customer cases and are accountable for accelerating their time-to-resolution, ensuring platform stability, and driving a world-class support experience. Operating as a full-stack technical support resource, this role blends deep hands-on troubleshooting with the customer empathy and communication skills of a trusted advisor. Customer Value and Incident Ownership Own the Customer Experience: Manage customer issues from initial triage through resolution and follow-up, ensuring clear communication and timely updates. Deliver Support Value with AI: Leverage AI assistants and diagnostics to accelerate triage and root-cause analysis while maintaining accuracy and safety standards. Outcome-Based Support: Focus on business impact, ensuring resolutions fix issues, reduce recurrence, and