User Risk Strategist Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it daily. At the core of trust is safety, and thus we spend a significant amount of our time and energy keeping the community safe. The Trust team is responsible for developing the technology that helps protect our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as monetary loss, compromised accounts, spam and scam in messages, fake inventory, etc.) as well as offline fraud (theft, property damage, personal safety, etc.). We also work on onboarding and screening of users, and think about complex topics like identity and reputation to ensure that every interaction with Airbnb helps build trust in us and our community. The Trust Frontier AI team is where new AI technology for Trust gets invented and proven. We build specialized models for mission-critical trust and safety problems, develop the AI agents and agentic capabilities that automate trust decisions, and create the benchmarks and evaluation harnesses that keep decision quality high as those agents take on more autonomy. We work on problems before the answer is known — prototyping, experimenting, and iterating with our partner teams until a solution proves itself against real business and top line metrics. You'll work side-by-side with talented product managers, data scientists, software engineers, fraud intelligence, and operations teams. Together, you'll design and build ML solutions that have direct, meaningful impact on user trust, b

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. NOTE: NO VISA SUPPORT The Community You Will Join: The Global Markets engineering team is focusing on evolving our guest and host experience for global markets through new product initiatives to accelerate international growth. Expanding in under-penetrated global markets is a key pillar of our company's growth strategy. To achieve this, we want to innovate in every sense of the word and adapt our product to every corner of the globe. We want every user in each of our 220+ countries and regions to feel right at home. We are a remote team based in different cities in China, and we meet up in person regularly to collaborate, connect and celebrate. The Difference You Will Make: As a senior iOS engineer on the mobile team, you will tackle the unique technical challenges of building for global markets — locale-aware UI, market-specific features and integrations, and performance optimization across diverse conditions. You will work on projects spanning the full product surface, from signup/login, search, PDP, checkout, and reviews to foundational components like maps, networking and logging. You

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Services & Membership team is focused on developing and scaling new growth levers for Airbnb. As a business team we work at the intersection of product, marketing, and other supply and guest teams to design, test, and launch programs that drive meaningful value for both guests and hosts. We collaborate closely with product, marketing, data science, finance, and cross-functional teams globally to bring new ideas to life and scale what works. The Difference You Will Make: As a Programs and Business Operations Lead, you will work with the Director of Services and Membership to develop and execute strategies to grow the success of Airbnb. You are someone who thrives in ambiguous, early-stage environments and brings equal parts strategic thinking and operational rigor. You will define the levers that make programs successful, build the tools and frameworks that enable teams to move faster, and partner deeply with product and marketing to ensure programs are designed for both user valu

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: At Airbnb, we're driven by our mission to create a world where anyone can belong anywhere. The Community Support (CS) Platform & Engineering team is at the forefront of this mission - building the AI systems that power world-class support experiences for millions of guests and hosts globally. We are building to a bold vision, where our AI doesn't just answer questions, but truly understands each person's unique context, mirrors the judgment and empathy of our highest-performing human agents, and delivers 10-Star support at scale. The AI Personalization team is the intelligence layer that makes this possible. We own the full-stack systems that enable the AI to give every guest and host a response that feels written just for them. The Difference You Will Make: We are looking for a visionary Staff Platform Manager to lead the product strategy and execution for AI Personalization across Airbnb's customer support ecosystem. This is one of the most consequential roles in CS Platform Product: you will own the full stack of personalization, from the underlying retrieval systems to the consumer-facing AI experience, and scale it across multiple Airbnb surfaces. The north star: enable AIA to emulate the judgment, empathy, and accuracy of Airbnb's highest-performing human agents. To achieve this, you'll build a platform that continuously enriches the AI's understanding of each user, and surfaces that understanding at the right moment, in the right form, across every channel. This role demands a rare combination: customer experience chops to build meaningful and delightful perso

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join We are seeking a highly skilled and experienced professional to join our team as the Payments Insights Analytics Lead. In this role, you will play a critical part in executing the strategic direction of Airbnb's Payments operations. Within this role, you will enable, facilitate, and assist in streamlining integrated data-driven decision making across the Payments Platform, Product, Operations organizations. The team is committed to operational excellence and Host and Guest experience through a culture of problem-solving, guided by data and research. We inject quantitative measurements into our user journey, product, processes and implement objective indicators of success. You will collaborate in the development and implementation of policies and procedures related to receiving and processing funds. Oversee the day to day operations in partnership with finance across collection, reconciliation and settlement (e.g., timely processing of payments motioning systems for issues). Collaboration will be a key aspect of this role, as you will work closely with cross-functional teams to drive process improvements and streamline payments data globally. Your ability to effectively communicate and build relationships with stakeholders at all levels of the organization will be essential in achieving our goals. The Difference You Will Make You are passionate about solving complex problems within the Payments domain using data, insights, AI/ML models, and experimentation; adding a new perspective to existing solutions and making business decisions based on careful and thoughtful analysis You are hig

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Global Markets Tech team drives the evolution of our guest and host experience across international markets through product innovation that accelerates international growth . Expanding in under-penetrated markets is a core pillar of our company strategy. To achieve this, we innovate at every level - adapting our product to the unique needs of every corner of the globe so that every user across our 220+ countries and regions feels right at home. The team partners closely with Product, Design, Data Science, regional stakeholders, and core platform/vertical teams to translate local market needs into durable, scalable technology that can be piloted quickly and then rolled out broadly. The Difference You Will Make: We are looking for a product-minded Staff Software Engineer (Backend) to lead the technical strategy and drive innovative initiatives for Airbnb’s international guest experiences. At Staff level, you will set a technical vision and drive execution of solutions that are highly available, secure, efficient, and designed to scale across many markets with the needs of the international business. You will work across product, engine

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Guest Engagement AA sits within Marketing Analytics and serves as the analytical backbone for Airbnb's lifecycle marketing programs — the email, push, and in-app communications that reach hundreds of millions of guests across their entire journey. You'll partner closely with Guest Engagement Marketing, MarTech Data Science, and Strategic Finance to drive measurable booking impact through experimentation and insights. The Difference You Will Make You will be the clear analytics owner of Airbnb's guest lifecycle marketing domain — covering abandon journeys, demand generation, onboarding, upsell, and more. This role is expected to drive significant incremental bookings in 2026 by setting the analytics strategy, designing rigorous experiments, and surfacing proactive insights across 30+ active programs. A Typical Day Own the analytics roadmap for Guest Engagement — define what to measure, what to test, and where the biggest opportunities lie across the full guest lifecycle. Specific projects and prioritization decisions should exist because of your recommendations. Design and analyze experiments at scale across abandon journeys, demand gen ML model rollouts, and placement-level A/B tests. Develop measurement frameworks (holdouts, proxy metrics, annualized impact models) to accurately attribute cumulative program impact. Surface proactive insights that go beyond reporting — user segmentation, funnel analysis, fatigue signals, channel optimization — and translate them into strategic recommendations for Director-level marketing leaders. Build scalable, self-serve reporting (

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Our mission on the Developer Platform Team is to help game studios succeed by creating meaningful experiences for players. As a B2B2C team, we serve two key audiences. For game studios, we build smart integrations and intuitive tools that make it easy for developers and community managers to connect with players and bring the best of Discord into their games. For players, we enhance on-platform experiences that deepen their connection to the games they love—and make it easier to build lasting friendships through play. You’ll work on everything from the tools studios use to integrate with Discord to the player-facing experiences those integrations enable. For example, you might design in-game ways to invite Discord friends to play, onboarding flows for studios, or new ways to bring game moments and achievements onto Discord to spark social connection. Your work will span surfaces like the developer portal, dashboards, self-serve tools, in-game overlays, and the Discord client itself—where players discover games, make new friends, and play together. As a product designer, you’ll work across the full product development cycle—from early exploration through to launch and iteration. You’ll bring a thoughtful mix of user empathy, systems thinking, and visual craft to solve meaningful problems for developers and players alike. If you’re energized by complex challenges, passionate about games and community, and excited to help shape how studios partner with Discord, we’d love to hear from you. What You'll Be Doing You will embed within a product squad and partner with engineers, product managers, researchers, a

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Every day, millions of gamers gather on Discord to hang out, strategize their next raid, celebrate tournament victories, and build communities around the games they love. Behind every voice channel, every streamer Go Live, every Quest completed, there's data, petabytes of it, telling the story of how people connect through gaming. We're looking for someone who gets excited about building data infrastructure at massive scale and cares deeply about the gaming communities we serve. Someone with passion for building lovable products for Discord users and Discord engineers. We’re building the next generation Data Platform that powers decisions for one of the most vibrant platforms in the world. If you're the kind of Software Engineer who lights up when talking about distributed systems, cares deeply about user privacy, grounding decisions in data, and wants your work to directly impact millions of gamers worldwide, we want to talk to you. To learn more about Discord’s Data Platform, read our engineering blog, including how we built our modern data stack leveraging open-source tools! What You'll Be Doing Build and maintain data infrastructure processing petabytes of data across millions of users Write clean, well-tested code for data ingestion, transformation, and serving systems Own projects end-to-end. From design through deployment and production support Collaborate with data scientists, engineers, and product teams to deliver solutions that power Discord's insights Apply 80/20 thinking to challenge requirements, cut unnecessary complexity, and deliver the optimal solution

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord empowers people to create spaces where they can find a sense of belonging in their lives. Millions of people trust Discord to keep their communications secure, private, and out of the hands of evildoers, so security and privacy are necessary to Discord's success. We are looking for a Senior Software Engineer to join our Application Security team and protect Discord’s users where it matters most, their accounts. If you are an engineer with a wealth of experience making the secure way the easy way, a deep sense of curiosity, and an endless desire to improve Discord, read on! What you'll do Join an engineering team designing and implementing full-stack, user-facing security solutions that protect hundreds of millions of Discord users. Lead full-stack work to strengthen session security and authentication for Discord’s users. Improve, operate, and maintain security-critical authentication services, owning their correctness and security. Partner with Product teams to drive adoption of stronger authentication and to ship user-facing account security tools. Identify and design solutions for emerging threats to user account security. Research and implement new security capabilities for the Discord platform, staying current on the authentication and session security landscape. Build security controls and tools that emphasize self-service, automation, and performance to help identify and mitigate account security flaws. Who you are You have 5+ years of experience securing production applications. You have 3+ years of experience programming in at least one general-purpose programming language (e.g., Python

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a Senior Software Engineer to join the Growth team at Discord. Our team owns how new users discover, understand, and get started with Discord — from the first moment someone encounters us on the web through the onboarding experience that turns them into engaged members. You'll work across the stack to build the systems that acquire and activate users at scale, whether that means improving how Discord shows up across the web or designing the in-product experiences that help new users find their footing. This is a high-impact role where you'll directly influence how Discord grows. This person will report to the Senior Engineering Manager for Growth. What you'll be doing: Build and optimize user-facing experiences that improve how people discover, understand, and get started with Discord Develop scalable backend systems that serve dynamic, high-performance content at scale Work across the full stack — frontend (TypeScript, React) and backend (Python) — wherever the problem leads Design and run A/B experiments to measure the impact of your work on user acquisition and activation Partner with Product, Design, and Data Science to identify high-impact growth opportunities and iterate quickly Maintain performance and reliability standards for user-facing properties Write code that's readable, reviewable, and built with the next engineer in mind What you should have: At least 5 years of professional software engineering experience Strong expertise in TypeScript and React with a track record of delivering high-performance frontend experiences Practical experience with Python and backend framewor

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a Senior Software Engineer to join the Growth team at Discord. Our team owns how new users discover, understand, and get started with Discord — from the first moment someone encounters us on the web through the onboarding experience that turns them into engaged members. You'll work across the stack to build the systems that acquire and activate users at scale, whether that means improving how Discord shows up across the web or designing the in-product experiences that help new users find their footing. This is a high-impact role where you'll directly influence how Discord grows. This person will report to the Senior Engineering Manager for Growth. What you'll be doing: Build and optimize user-facing experiences that improve how people discover, understand, and get started with Discord Develop scalable backend systems that serve dynamic, high-performance content at scale Work across the full stack — frontend (TypeScript, React) and backend (Python) — wherever the problem leads Design and run A/B experiments to measure the impact of your work on user acquisition and activation Partner with Product, Design, and Data Science to identify high-impact growth opportunities and iterate quickly Maintain performance and reliability standards for user-facing properties Write code that's readable, reviewable, and built with the next engineer in mind What you should have: At least 5 years of professional software engineering experience Strong expertise in TypeScript and React with a track record of delivering high-performance frontend experiences Practical experience with Python and backend framewor

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Every day, hundreds of millions of gamers gather on Discord to hang out, strategize their next raid, celebrate tournament victories, and build communities around the games they love. Behind every voice channel, every streamer Go Live, every Quest completed, there's data, petabytes of it, telling the story of how people connect through gaming. We're looking for someone who gets excited about building data infrastructure at massive scale and cares deeply about the gaming communities we serve. Someone with passion for building lovable products for Discord users and Discord engineers. We’re building the next generation Data Platform that powers decisions for one of the most vibrant platforms in the world. If you're the kind of Software Engineer who lights up when talking about distributed systems, cares deeply about user privacy, grounding decisions in data, and wants your work to directly impact millions of gamers worldwide, we want to talk to you. To learn more about Discord’s Data Platform, read our engineering blog, including how we built our modern data stack leveraging open-source tools! What You'll Be Doing Build and maintain data infrastructure processing petabytes of data across millions of users Write clean, well-tested code for data ingestion, transformation, and serving systems Own projects end-to-end with guidance from senior engineers. From design through deployment and production support Collaborate with data scientists, engineers, and product teams to deliver solutions that power Discord's insights What You Should Have 3+ years of software engineering experience with strong programming

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Location This position needs to be based in the Beijing, China office 3 days a week. No Relocation and Visa Support The Community You Will Join The Notifications team at Airbnb is dedicated to designing and building the core notification systems that deliver seamless and effective notification experiences to our guests and hosts globally. We collaborate with product teams across the company to understand notification needs and empower them through scalable solutions. By leveraging modern technology and thoughtful governance, we strive to enhance guest and host engagement, minimize user fatigue, and drive meaningful business outcomes. The Difference You Will Make We are looking for backend engineers who are passionate about building reliable systems and delivering user impact through their work. You will work in a global collaboration environment to turn product and engineering ideas into production systems. You will contribute to the development and evolution of our notification platform, help improve delivery timing and channel selection, and build scalable solutions that support

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. The Realtime Infrastructure team is responsible for building and maintaining some of Discord’s highest scale and most critical services. Those systems are at the core of our text chat infrastructure and facilitate the dispatching of every update to our users sessions. This role will have a significant impact on Discord’s overall reliability and performance. It will also help our product teams build new features on top of our infrastructure. This team is small but critical, and its work has a direct impact on Discord's success and ability to scale. This role reports to the Senior Engineering Manager of Realtime Infrastructure. What You'll Be Doing Build and operate large-scale, reliable and performant distributed systems. Collaborate with product teams to create new features. Ensure Discord “just works”. Write code but also manage our infrastructure. Work with a talented team of engineers who have built one of the largest communication platforms in the world. What you should have 2+ years of experience writing and designing backend systems. Experience solving complex distributed system problems. Experience operating and maintaining critical tier 0 services. Knowledge of monitoring and alerting best practices. Familiar with open source software, and not afraid to dig into the source code of a library to find the answer you’re looking for. Bonus Points Experience with Elixir or Rust. Experience working with systems deployed in a cloud environment (GCP, AWS, etc.) Knowledge of devops tools like Salt,Terraform or k8s. You have built or contributed to open source projects. You are a Discord power user and hav