Utilization Management Nurse Jobs

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Technical Program Manager on the Compute team, you will help drive the planning, coordination, and execution of programs that keep Anthropic's compute infrastructure running efficiently at scale. Our compute fleet is the foundation on which every model training run, evaluation, and inference workload depends. You'll join a small, high-impact TPM team and take ownership of critical workstreams across the compute lifecycle, from how supply is procured and brought online, to how capacity is allocated and utilized across teams. The exact focus will depend on your strengths and the team's evolving needs. You'll partner with Infrastructure, Systems, Research, Finance, and Capacity Engineering to shape the processes, tooling, and coordination mechanisms that allow Anthropic to move fast while managing an increasingly complex compute environment. Responsibilities: Own and drive critical programs across the compute lifecycle, coordinating execution across multiple engineering, research, and operations teams Build and maintain operational visibility into the compute fleet, ensuring the organization has a clear picture of supply, demand, utilization, and health Lead cross-functional coordination for compute transitions: bringing new capacity online, migrating workloads, and managing decommissions across cloud providers and hardware platforms Partner with engineering and research leadership to navigate competing priorities and drive alignment on how compute resources are planned, allocated, and used Identify and close operational gaps across the compute pipeline, whether through new tooling, improved processes, or better cross

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is building tools to help our users create and scale their businesses, and grow the GDP of the internet. The Workforce Management team at Stripe helps manage our growing support operations network of both internal and external resources by consulting on operational change initiatives, modeling support requirements, and managing workload and resource allocations for an optimal user experience. What you’ll do As a Strategic Capacity Planning Specialist, you will play a key role in designing and maintaining capacity planning models for one of our key user support or risk verticals, with a focus on user experience, budget, utilization, and speed of answer to our users' queries. You will operate in a fast-paced and energizing environment surrounded by top talent, where resilience and openness to feedback will be key to success. Responsibilities Develop and maintain capacity planning models to forecast resource requirements. Leverage forecasting techniques to analyze historical data and market trends, predicting future capacity needs and enabling informed planning decisions. Evaluate potential risks and opportunities regarding model inputs to inform planning decisions. Monitor performance against planned capacity levels and adjust plans as needed, while holding stakeholders accountable for the accuracy of plan inputs. Collaborate with the vendor delivery team and stakeholders to gather information and align planning efforts with Stripe'

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. The Manager, Community Operations is responsible for the operation of firsthand’s market-level community-based staff, ensuring consistent, scalable, person-centric approaches by the community teams across the market. The Manager, Community Operations ensures firsthand’s teams are effective in outreach, trust-building, engagement, benefits navigation, and clinical review for engaged individuals. This is a supervisory role with direct responsibility for hiring and oversight of team performance. The Manager, Community Operations must be able to work in the community, meeting individuals where they are, and be comfortable working in non-traditional settings and unstructured environments. Experience supervising peer recovery specialists and/or community behavioral health staff is preferred. As Manager, Community Operations, you will: Lead, motivate, and inspire community teams of peers, social workers, and clinicians deeply dedicated to firsthand’s missio

The Head - Sales & Market Development and PMO drives strategic sales initiatives, optimize market expansion, and ensure effective project management. This role focuses on market analysis, stakeholder collaboration, digital transformation, and risk management to maximize growth and utilization. Source: Adani Group | Job ID: 58019

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Essential Key Responsibilities Single post-sales support point of contact for customers for value & impact conversations. Coordinate (quarterback) with appropriate internal teams for as needed to appropriate D&B resources: ( i.e., Delivery, Onboarding & Implementation, Product Teams, Value Adoption & Training needs. Data Advisory, Global Data Content, Technical Implementation Consultant/Solution Architects, Customer Service). Value Touchpoints (Documentation of Customer Use Cases & KPI’s, User Adoption/Product Utilization/Process Flow. Identify/coordinate Customer Training needs. (Entire portfolio of customers – supporting 4-5 AE’s.) Ensure delivery of contracted products/services to clients to ensure SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) as defined in the contracts are met or exceeded. Facilitate additional customer support in the areas of Data Advisory, Global Data Content Technical Implementation Consultant/Solution Architects, Customer Service, Technology, Training, and Escalation resources as needed. Help promote attendance to Industry Knowledge sessions when available. Responsible and available as backup to Sales AE’s, SR. CSM’s and other CSM’s with contract management, forecasting and negotiation as needed. Additional skill sets with Finance Solutions product certifications and ability to “demo” products as needed with customers directly E

About the position As an Associate Professional Services Consultant (PSC), you will help on implementation projects for a diverse range of customers, deliver specific tasks as part of our Managed Services, facilitate trainings and workshops, optimize and configure Showpad based on customer-specific business goals, position strategy and gather technical requirements. This is an excellent opportunity if you are early in your career and looking to develop skills in a dynamic and supportive environment. As a PSC, you will demonstrate expertise in 3 key areas: Consultancy The ability to run discovery meetings and advise on best practices that align with customer business goals. Technical Expertise PSCs are experts about everything Showpad. In addition to mastering the Showpad eOS, you will also develop expertise around other systems we integrate with and complement (CRM, SSO, CMS, etc) or internal tools we utilize to deliver fast and at scale. Training and Change Management A successful launch is key to driving business results. You will ensure customer Training and Change Management teams are equipped with the knowledge and tools for a flawless rollout to their end-users. Successful customers are our number one priority. As a PSC, you will directly affect our customer’s success. Key Responsibilities Deliver on a portfolio of software implementation projects or tasks Facilitate and lead sessions with customers and provide recommendations based on best practices Deliver on schedule and with the highest customer satisfaction Work closely with Support and the rest of the PS team in resolving product-related implementation issues Manage internal and external communications related to the project Respond to internal and customer requests in a timely, organized fashion Capture and document project best practices and lessons learned Responsible for achieving billable utilization targets Skills we are looking for Ambition to build a career in Professional Services within SaaS Te

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar Games is looking for a passionate Director, Workplace Services. This role will be a leader for the Workplace Services North America team, ensuring the studio environments meet high standards for operational effectiveness, efficiency and stakeholder needs. The Director should have proven experience working in a cross-functional capacity to deliver results in a fast-paced environment. This opportunity seeks a proactive leader with a consistent record in facilities management. This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan. WHAT WE DO The Workplace Services team supports the core business through operational excellence, quality vendor partners and cross-functional collaboration. We create a creative, supportive, and safe working environment for the staff at Rockstar. We manage and develop hard and soft services, including maintenance, security, cleaning, and space utilization. We ensure the site complies with all relevant compliance and legislation. We partner with senior leadership to drive proactive real estate strategies, leasehold improvement, and capital expenditure projects. RESPONSIBILITIES Oversee all facility services and programs for the North America bi-coastal portfolio with a focus on efficiency, performance, and innovation. Proactively engage with and support studio leads, ensuring their operational needs are consistently met. Conduct structured site visits to support the local Workplace Services Manager. Identify and address issues with the ability to resolve in a timely manner. Lead, coach, and manage the performance of the North America

The Delivery Manager II role provides excellent customer service to both internal and external customers. This position will be responsible for the successful management of customer relationships that increase the overall utilization of GHX solutions and services, ensures customer retention and improved customer satisfaction levels for Managed Services. Additionally, the candidate must be an individual that has strong communication, analytical, problem-solving, planning, coordination, and leadership skills as well as the ability to develop and maintain strong business relationships. This position requires effective time management skills, a passion for customer service and performance excellence, attention to detail, and a high level of integrity and work ethic. Principle Duties and Responsibilities: Cultivates and maintains customer relationships to increase understanding and utilization of all Provider Managed Services products. Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues. Monitor the predetermined quality metrics of a customer and implement resolutions if metrics are below acceptable levels. Escalate when needed. Proactively developing campaigns to re-engage customers and/or increase customer KPI’s. Lead implementation of managed services solutions for new customers and work closely with cross-functional teams to ensure successful project kickoff Effective time management of projects and meetings while adhering to deadlines. Create, develop, and use presentation materials for onsite or WebEx meetings with customers Mentor team members through daily tasks and refine processes and resource materials where areas of improvement have been identified. High level understanding of all other GHX services and customer activity of account health to aid in an increased adoption of GHX’s recommended practices. Work closely with the CSM and ESE team to ensure customer satisfaction and new pot

What you will be doing: As a Service Line Advisor, you will serve as part of the GHX Value Analysis Advisory Services Team, where you will pair your subject-matter expertise with evidence to formulate and deliver actionable recommendations for medical device use in health systems. You will bring, and develop, a comprehensive perspective on cardiovascular, interventional radiology (IR), and general surgery device spend and utilization trends and combine this with GHX Value Analysis's clinical expertise to advise health system leadership and physicians on opportunities to reduce unwarranted variation and unnecessary device costs and improve patient outcomes. The successful candidate will have deep expertise in cardiovascular, interventional radiology, and general surgery device use, strategic sourcing strategy and the US vendor landscape, share a passion for learning and understanding medical device technology, and be excited to use evidence-based solutions to transform healthcare. Additionally, a successful candidate will be a collaborative, energetic problem solver with a successful track record of leading medical device utilization and cost-reduction projects, with a focus on driving both business impact and stakeholder satisfaction. Responsibilities include: Be the go-to expert in health system Cardiovascular, Interventional Radiology, and General Surgery device sourcing strategy (e.g., cardiac rhythm management, coronary/peripheral interventional devices, embolization and vascular access devices, energy/vessel-sealing devices, surgical mesh, etc.); apply medical device industry expertise to proactively build a knowledge base of market trends, best practice product selection and utilization, vendor landscape, and reimbursement Become a trusted advisor Analyze and interpret clinical and financial data to inform value-based device spend decisions Maintain up-to-date knowledge of GHX Value Analysis's research, evidence insights and recommendations, as well as market

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Senior Industrial Engineer plays a vital role in advancing manufacturing and distribution excellence by driving efficiency, innovation, and continuous improvement across operations. This position applies industrial engineering principles to optimize production processes, facility layouts, material handling systems, and labor utilization while supporting East Coast manufacturing and distribution teams. The role leads projects involving equipment installation, relocation, and workflow redesign; develops labor and capacity models for global golf ball manufacturing; and identifies opportunities for cost reduction, productivity gains, and operational improvements. Through data-driven analysis, reporting, and cross-functional collaboration, the Senior Industrial Engineer helps ensure safe, efficient, and scalable operations that support long-term business growth. What You Bring Bachelor’s degree in Industrial Engineering or a related Engineering discipline required Minimum of 5 years of Industrial Engineering experience Proficient in the use of computers and engineering software Ability to sit, stand, walk, crawl, and climb for extended periods as needed Proficiency with AutoCAD and Microsoft Office applications Experience with facility layout design and optimization Strong knowledge of capacity planning and capacity analysis Experience with Lean manufacturing, process simp

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management. The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers. This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships. Key Responsibilities Enterprise Technical Enablement & Delivery Leadership Serve as the primary senior technical point of contact for enterprise and strategic accounts. Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments. Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams. Translate customer business and operational needs into scalable technical architectures and implementation plans. Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction. Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities. Establish and disseminate technical best practices across customers and internal teams. Customer Success, Program Ownership & Risk Management Build and maintain trusted relationships with senior executive and operational stakeholders . Support executive business reviews focused on ROI,

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day. Role Overview As a Regional Director, Operations, you will play a critical role in supporting our Oak Street Health patients, providers and business by leading operational performance and population health execution across multiple centers within a geographic division. This role owns the delivery of key clinical, operational, patient experience, quality, utilization, and financial outcomes by ensuring that regional priorities are translated into disciplined execution across centers and care teams. This leader reports directly to the Regional Vice President<

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As the Workplace Program Manager, you will serve as the strategic "Product Owner" for our Americas workplace environments and operations. In this high-impact individual contributor role, you will define, scale, and run our regional workplace experience program while laying the operational foundation for long-term growth. This position is equal parts operator, program manager, and cultural champion. You will oversee our outsourced partner vendor model, establish core SLAs and KPIs, design scalable Standard Operating Procedures (SOPs), and deploy modern workplace technology—all while driving an engaging workplace culture aligned with our company values. We are actively building our operational infrastructure while running it in real-time. To succeed, you must bring a strong "we can figure it out" ownership mindset, thriving in ambiguity as we build, iterate, and elevate the AMER workplace footprint together. This is a hybrid role requiring three days in the Boston office. A day in the life (Responsibilities) Vendor Oversight & Program Leadership (The "Product Owner" Approach) Act as the strategic owner for the AMER Workplace Experience program, establishing product-like roadmap execution, SLAs, and performance scorecards. Direct and manage primary outsourced vendor partners (IFM, janitorial, catering, security, facilities maintenance), ensuring high-service delivery, accountability, and seamless operational handoffs. Establish clear key performance indicators (KPIs) and continuous feedback loops to measure and report on workplace performance, employee satisfaction, and space utilization. Process Architecture, SOPs & Financial Management Build, document, and roll out standardized operational frameworks and SOPs across all AMER sites from the ground up,

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar New England is on the lookout for a passionate Workplace Coordinator. As part of the Workplace Services team, you will provide key coordination of the day-to-day operation of the site and its facilities services. This is a six (6) month contract position, in-office based out of Rockstar’s development studio in Andover, MA. WHAT WE DO The Rockstar Workplace Services team (WPS) is responsible for ensuring the office, building, programs, and services work harmoniously together to support the core business. We create a creative, supportive, and safe working environment for the staff at Rockstar. We manage and develop a variety of services and programs, including food & beverage, physical security, building maintenance, furniture, security, cleaning, space utilization and operational support. We ensure the site complies with all relevant statutory guidance and legislation. We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects. RESPONSIBILITIES Review and monitor internal ticketing system, provide timely updates, record actionable steps and ensure the needs have been met for the end users. Proactively identify issues through walkthroughs; prioritize and address them through self-performance or outsourced vendors. Coordinate, plan, and execute assigned projects ensuring all work is done to a high standard, and progress updates are regularly provided. Perform quality control on assigned services. Coordinate vendor work schedules as required, and conduct follow up tasks for project completion. Conduct checks and audits of the site f

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a Benefits Partner to support the administration of our benefits and leave programs. This role requires a blend of hands-on administration and oversight to ensure our programs are competitive, compliant, and aligned with our company goals. This role is part of the Global Benefits team, reporting to the Manager, Benefits. You will Oversee the end-to-end administration of all US leave of absence and accommodation programs, including FMLA, ADA interactive process, and state-specific statutory programs Support and coordinate benefit programs, including but not limited to administering health insurance, our 401(k) plan, spending and reimbursement accounts, and life insurance Perform audits of benefits-related data, identifying, escalating, and improving process efficiencies and ensure the accuracy of the HRIS (Workday) and other vendor systems Resolve employee inquiries regarding leaves of absence, benefits enrollments, life events, and general questions while providing a positive customer service experience Support relationships with vendors and brokers, including new and existing service agreements in partnership with internal Procurement and Legal teams Deliver consistent project management support for annual benefit activities such as open enrollment, renewals, and plan audits; as well as cross functional programs Report on utilization, cost, and other notable trends for various levels of leadership Analyze market trends and compare to our current offerings to ensure we remain competitive Collab