Workforce Management Lead Jobs

Security isn't just a checkbox at Delight.ai. It's the foundation everything else is built on. If you believe security should accelerate how people work, not slow them down, keep reading. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. The Role As part of the march towards our vision of building a powerful user engagement platform, we are assembling a world-class security team to protect our customers' data and earn their trust. Specifically, we need a Security Engineer who can help improve the security posture of our product and cloud infrastructure. What you will do Work with Engineering teams to help build secure products and infrastructure

Mortgage Closing Subject Matter Expert Location: Bangalore, India (Offshore) Employment Type: Full-Time About SAI Group SAI Group is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $600 million in annual revenue, and employing a global workforce of over 4,000 individuals. SAI Group invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAI Group’s latest investment, JazzX, is a pioneering technology company which is building a platform that will not only shape the future of enterprise AI applications but also offer practical solutions to real-world challenges. Role Overview As JazzX’s Mortgage Closing SME, you will be the single-domain authority for U.S. residential mortgage closing across product, engineering, and operations. You will own how closing workflows — clear-to-close review, fee reconciliation, Closing Disclosure preparation and balancing, closing document generation, funding, and post-closing handoff — are defined, explained, and operationalized into the JazzX Mortgage Application. This is a hands-on position based in our Bangalore office, working closely with the product and engineering teams. You will work representative loan files through the closing process, document every step, calculation, and exception in detail, and translate that operational knowledge into product requirements, decision rules, test cases, and validation programs for AI-assisted closing. JazzX is building AI products that automate and assist U.S. residential mortgage origination and fulfillment. Our product and en

Mortgage Loan Processing Subject Matter Expert Location: Bangalore, India (Offshore) Employment Type: Full-Time About SAI Group SAI Group is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $600 million in annual revenue, and employing a global workforce of over 4,000 individuals. SAI Group invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAI Group’s latest investment, JazzX, is a pioneering technology company which is building a platform that will not only shape the future of enterprise AI applications but also offer practical solutions to real-world challenges. Role Overview As JazzX’s Mortgage Loan Processing SME, you will be the single-domain authority for U.S. residential mortgage loan processing across product, engineering, and operations. You will own how processing workflows — file setup, document collection and review, third-party service ordering, condition clearing, and submission to underwriting and closing — are defined, explained, and operationalized into the JazzX Mortgage Application. This is a hands-on position based in our Bangalore office, working closely with the product and engineering teams. You will process representative loan files, document every step, decision, and exception in detail, and translate that operational knowledge into product requirements, decision rules, test cases, and validation programs for AI-assisted processing. JazzX is building AI products that automate and assist U.S. residential mortgage origination and fulfillment. Our product and engineering tea

Mortgage Loan Officer Subject Matter Expert Location: United States (Onshore; Remote with periodic travel) Employment Type: Full-Time About SAI Group SAI Group is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $600 million in annual revenue, and employing a global workforce of over 4,000 individuals. SAI Group invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAI Group’s latest investment, JazzX, is a pioneering technology company which is building a platform that will not only shape the future of enterprise AI applications but also offer practical solutions to real-world challenges. Role Overview As JazzX’s Mortgage Loan Officer SME, you will be the single-domain authority for the front end of the mortgage business — lead intake, borrower consultation, qualification, structuring, pricing, locking, and application handoff — across product, engineering, and operations. You will own how loan officer workflows, incentives, and borrower interactions are defined, explained, and operationalized into the JazzX Mortgage Application, ensuring that AI-assisted sales and origination experiences faithfully reflect how loan officers actually work and win business. This is a hands-on position. You will work representative borrower scenarios end-to-end, document how loan officers qualify, structure, and price loans, map the lead-to-lock-to-submission journey, and sit with product managers and engineers daily to translate that knowledge into detailed product requirements, decision logic, and acceptance criteria. JazzX is bui

About the Team OpenAI’s Global Affairs team engages with governments, policymakers, civil society, community organizations, and other stakeholders around the world. The State and Local Government Affairs team leads OpenAI’s engagement with state and local governments across the United States and works cross-functionally to advance policies and partnerships that support OpenAI’s mission. About the Role As Government and Community Affairs Manager, you will help support OpenAI’s engagement with state and local policymakers, community organizations, civic leaders, educational institutions, workforce partners, and other stakeholders across California. Reporting to the State and Local Government Affairs Lead, Western Region, you will develop and maintain relationships with elected officials, agency leaders, legislative staff, local government representatives, and community partners. You will monitor and analyze policy developments, support advocacy and engagement strategies, and help ensure that California stakeholders understand OpenAI’s technology, mission, and approach to responsible AI development. This role extends beyond traditional government affairs. You will also help develop community partnerships, educational initiatives, events, and other programs that demonstrate how AI can benefit people and communities across California. You will work closely with colleagues across Global Affairs, Legal, Communications, Partnerships, Product, Go to Market, and other teams to connect OpenAI’s policy priorities with meaningful external engagement. Although the role will focus primarily on California, you may also support engagement in other Western states on an ad hoc basis. We are looking for someone who is flexible, collaborative, comfortable operating in a fast-moving environment, and able to approach emerging needs with sound judgment and a bias toward action. In this role, you will: Help develop and execute OpenAI’s state and local government affairs and community engage

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: The Services Architect is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform for our customers. You will focus on Okta’s Workforce Identity Cloud offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. Job Duties and Responsibilities: Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. Work with customers to document the common technical and functional requirements for specific solutions. Support creation of project plans to develop and implement the proposed solution. Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight. Assist in periodic customer health-checks and proje

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Employment Counsel (EMEA), you will serve as Figma's primary employment legal advisor across EMEA, partnering closely with People and business leaders to support our international workforce and help scale our global employment legal function. This is a full time role that can be held from our London Hub or remotely in the United Kingdom. What you’ll do at Figma: Serve as the primary employment legal advisor for EMEA and support other regional and global employment matters, partnering closely with People and business leaders on strategic employment and workforce matters Draft, revise, and update employment and benefits-related documentation and agreements as needed Advise senior stakeholders on complex employee relations, disciplinary, grievance and investigation matters and recommend appropriate outcomes Identify and operationalise compliance-based requirements and build scalable employment-related policies, playbooks, templates, and self-serve tools in collaboration with partner teams to help scale the legal function and the business Support Figma's international growth, including expansion into new jurisdictions, workforce scaling initiatives, and evolving employment compliance requirements Manage employment-related litigation including strategy, discovery, drafting, and coordination with external counsel Identify and address developing employment legal requirements and potential future legal risks to the business Collaborate with other cross-functional business teams inclu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Team Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role The team is seeking a talented Senior Software Engineer to become part of our TDI team in Bangalore, who can effectively balance technical excellence with a disciplined approach to the software development lifecycle. In this role, you will be responsible for designing and developing customizations, extensions, configurations, and integrations required to meet the company’s strategic business objectives. Candidates will work collaboratively with business stakeholders, business analysts, and engineers on different infrastructure layers, from proposal development to deployment and support. Therefore, a commitment to collaborative problem-solving and delivering high-quality solutions is essential. In a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Team Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are seeking an independent Senior Salesforce Engineer who effectively balances technical excellence with a disciplined approach to the software development lifecycle. In this role, you will serve as a guardian of our codebase through implementation, rigorous peer reviews, automated testing, and comprehensive deployment support, ensuring the architectural integrity of our environments. Key Responsibilities Technical Implementation: Lead the translation of user stories into robust, scalable technical designs. Responsible for the end-to-end execution of features, ensuring alignment with organizational standards. Solution Design and Architecture: Architect and design secure, scalable solutions by translating complex

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Sales Team Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Strategic Sales Team We have a team of highly experienced sellers who are targeting Okta’s largest customers. This segment represents one of the biggest opportunities for growth at Okta. Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. The Area Sales Director, Strategic Opportunity The Area Sales Director, Strategic Sales is responsible for the development and business results of a team of quota-carrying Account Executives in their region. The right Sales Leader for this position should have the ability to increase the productivity of account executives through skill development, adherence to activity standards, providing inspiration, rapid conflict resolution and building a highly empowered, constructive sales culture. We’re looking for a strong leader to take it to the next level. This role r

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Sales Team Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Enterprise Account Executive You will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers in the smaller Enterprise space. As an Enterprise Account Executive you will... Proactive drive top of funnel activity to drive net new pipeline generation. Run every sales cycle with a methodical and controlled MEDDPICC sales approach. Adhere to strong operational excellence with thorough territory planning and accurate forecasting mindset. Multithread throughout your customer base ensuring you're targeting both business and technical audiences and evangelise the value proposition for each. Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets Holistically embrace, access, and utilise Okta partners to i

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Location: Reddit has a flexible first workforce. Don't live near our office? No worries: you can work remotely from anywhere in the UK or the Netherlands. The Ads Foundational Representations (AFR) team develops signals and representations of Reddit’s core entities (ads, posts, users, and so on), capturing the semantic, contextual, and behavioral information that Reddit Ads needs. We work on building embeddings to understand content and users' interests based on the content they engage with. Our team has the potential to highlight one of Reddit's biggest differentiators: genuinely curated, high-quality, extremely relevant, and daily updated organic content. We are a Machine Learning/Data heavy team with a focus on the following areas: Multimodal & Content Embeddings - Make sense of organic (posts, comments, subreddits) and promoted (ads, shopping products, their landing pages) text and media content by embedding them into a shared space. Contextual and Behavioral Relevance - Working with Product & Data Science, establishing definitions of what ads are relevant to users and the content we show them next to, building metrics and fine-tuning embeddings to better reflect relevance. Knowledge Graph Embeddings - Building representations for the Knowledge graph entities, e.g., intellectual properties/brands, to be used for high-precision targeting & business insights. User Intent Modeling - Leveraging various techniques to introduce user representations based on the content they interact with: bat

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Location: Reddit has a flexible first workforce. Don't live near our office? No worries: you can work remotely from anywhere in the UK or the Netherlands. The Ads Foundational Representations (AFR) team develops signals and representations of Reddit’s core entities (ads, posts, users, and so on), capturing the semantic, contextual, and behavioral information that Reddit Ads needs. We work on building embeddings to understand content and users' interests based on the content they engage with. Our team has the potential to highlight one of Reddit's biggest differentiators: genuinely curated, high-quality, extremely relevant, and daily updated organic content. We are a Machine Learning/Data heavy team with a focus on the following areas: Multimodal & Content Embeddings - Make sense of organic (posts, comments, subreddits) and promoted (ads, shopping products, their landing pages) text and media content by embedding them into a shared space. Contextual and Behavioral Relevance - Working with Product & Data Science, establishing definitions of what ads are relevant to users and the content we show them next to, building metrics and fine-tuning embeddings to better reflect relevance. Knowledge Graph Embeddings - Building representations for the Knowledge graph entities, e.g., intellectual properties/brands, to be used for high-precision targeting & business insights. User Intent Modeling - Leveraging various techniques to introduce user representations based on the content they interact with: bat

We’re looking for an Senior Software Developer, Backend who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for a hybrid model. This role is open to applicants within commutable distance to Luxembourg. WHAT YOU’LL DO: Write software - tools, libraries, automation, services Design and build our infrastructure platform Identify and implement new platform features Research and evaluate new technologies Refactor, rewrite or retire existing platform features Operate our developer experience and production application environments Diagnose and repair our distributed systems Perform maintenance, upgrades and migrations Control or eliminate repetitive tasks, alert noise, and business-as-usual work Enable development teams Provide executable interfaces to our infrastructure platform Provide tools and best practices to support the entire software development lifecycle Participate in a flexible on-call rotation Communicate by writing documentation, participating in meetings, and showing off your work at demos WHAT YOU’LL NEED: A degree in Computer Science or Engineering or equivalent experience working in a software engineering role An ability to write software and working knowledge of software engineering practice (Java programming language and strong working knowledge of object-oriented programming concepts) Proven experience creating stable, reliable, performing and maintainable code Familiarity with data modeling and schema design Knowledge of data structures and algorithms Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarific

P-1477 Databricks is transforming how it builds and operates People Technology — moving from traditional SaaS configuration toward an AI-native, agentic stack. You'll be the technical anchor of the People Tech pod, driving the architectural shift from workflow automation to autonomous, multi-agent systems that power HR, recruiting, workforce analytics, and employee experience at scale. This is a rare opportunity to reimagine a critical enterprise domain from the ground up using the very data and AI platform Databricks sells to the world. What you'll do Architect and build agentic systems that automate and augment People Tech workflows — onboarding, offboarding, comp analysis, policy Q&A, HR service delivery — using LLM orchestration frameworks (LangGraph, AutoGen, or equivalent). Define the agentic platform strategy for the pod: agent design patterns, tool-calling conventions, retrieval-augmented pipelines, evaluation frameworks, and human-in-the-loop guardrails. Integrate People Tech systems (Workday, Greenhouse, ADP etc.) as agent-accessible tools and data sources via Databricks Unity Catalog and MCP-style interfaces. Set the technical bar for the pod — reviewing designs, establishing engineering standards, and leading architectural reviews across the People Tech roadmap. Influence peers and stakeholders: translate agentic capability into business outcomes for People, Legal, and Finance partners, and mentor engineers in the pod on AI-first thinking. What we're looking for 8+ years of software engineering experience, with at least 2 years building production LLM or agentic applications (agents, RAG pipelines, tool-use, multi-agent orchestration). Deep fluency in Python and experience with agentic frameworks — LangChain/LangGraph, CrewAI, AutoGen, Semantic Kernel, or similar. Strong command of enterprise integration patterns: REST/GraphQL APIs, event-driven architecture, and connecting SaaS HR/HCM platforms programmatically. Experience with data platforms — Data