Senior Engineer in Japan

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicでは現在、当社の成長を支える中核メンバーとして、シニアテクニカルサクセスマネージャー（Sr Technical Success Manager）を募集しています。SREやソフトウエア開発エンジニア、インフラエンジニアなど複数のエンジニアリングロールの方々と日々ディスカッションをしていたり、統括するCTOやテックリードの方々と技術的なコミュニケーションを行う機会が多い方は大歓迎です。サービス開発/運用を実際に行っているメンバーが多く、現場での経験がすぐに役立つロールのため、社外の接客の経験が浅い場合でもご安心ください。オンボードのためのトレーニングも揃っています。 Technical Success Managerの主な業務は、New Relicの営業、Solutions Consultant、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的にご利用いただくためのご契約後の活用促進や業務改善の支援を行うことです。また、既存のお客様の活用状況を分析し、様々な社員がデータドリブンで動けるた、めの環境整備も行っています。 当社のTechnical Success Managerとして、さまざまな業界やシステムに対する技術的なサポートをすることで、多種の技術やお客様のビジネスニーズ、市場動向を把握することができます。ご契約後のお客様の成長を助けながら信頼関係を築き、お客様の成功とビジネス業績の改善を好循環で回していくというカスタマーサクセスの本質を体現するエキサイティングなキャリアを築くことが可能です。当社には、これまでの活動を通じて培われた豊富な成功実績とノウハウがあります。お客様と密接に関わりながら、共に目標を追求することに情熱をお持ちの方のご応募を、心よりお待ちしております。 What you'll do お客様のオンボーディング、ユーザー環境への適用、そして継続的な利用を確実なものとし、お客様を成功へ導きます。 New Relic の製品とサービスの全ての面で技術的なリーダーシップを発揮します New Relic を利用したリアルタイムパフォーマンスの問題解決をできるようにお客様のトレーニングを支援します お客様の状況を見ながらサービス解約のリスクを特定し、そのリスクを排除するために積極的に取り組みます 他の Technical Support Engineer や Solution Consultant, Sales などと連携してお客様の問題を迅速に解決します お客様の声を拾い、New Relic がより良いサービスを提供するために内部にフィードバックを伝えます 特定の業務ドメインのスペシャリストとして業界固有の課題においてチームメンバーを牽引し、個人およびチームの潜在能力の追求と拡大を促進します。計画的な能力開発を提供し、全員が最高の仕事ができる機会を確保します。 This role requires アプリケーションを業務で設計・開発した経験がある（バックエンド and/or フロントエンド） AWS、Azure、GCPなどのパブリッククラウドサービスを利用したシステム構築を業務で経験したことがある 本番等で稼働するシステムのトラブルシュートを業務でしたことがあり、問題検知から恒久対応までのトラブル管理全般を行ったことがある 顧客または社内の他部門のステークホルダーに対

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 400+ integrations Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team, including managing other managers Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach and uses data to make informed decisions A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's ok

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ____ Why Snowflake ? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう！ Solution Engineering team’s Mission ? Solution Engineeringチームは、営業チームやパートナーと密に連携しながら、お客様の課題を理解し、Snowflakeの価値をわかりやすく伝え、案件形成から技術検証、成約後の活用イメージづくりまでを支援する役割を担います。Associate Solution Engineerには、経験豊富なSEや営業メンバーと協業しながら、顧客への提案活動、デモ支援、技術的な学習と実践を通じて成長していくことを期待します。 The Impact You will Make 営業チームやSenior SEと連携し、見込み客や既存顧客に対するプレゼンテーション、デモ、技術説明を支援する。 顧客の業務課題や技術要件を理解し、Snowflakeの価値と結びつけて提案できるようになる。 PoCや技術検証の準備・実行を支援し、営業サイクル全体を通じてお客様の意思決定を後押しする。 データ、クラウド、AIの進化を学び続け、競合技術や関連ベンダーへの理解を深める。 製品、エンジニアリング、マーケティングなどの社内チームと協力し、現場の学びや顧客の声を共有する。 日本のSE組織における標準的な選考・育成の期待に沿って、技術力、プレゼン力、顧客提案力を段階的に高めていく。 Who You Are 必須要件 SaaS、クラウド、データプラットフォーム、アナリティクス、AI関連領域に強い関心を持ち、継続的に学習できる方 顧客または社内向けに、技術的な内容をわかりやすく説明しようとする姿勢をお持ちの方 データベース、データウェアハウス、ETL、アナリティクス、クラウドテクノロジーに関する基礎理解、または早期にキャッチアップできる素地をお持ちの方 SQLおよびデータ活用に関する基礎知識、またはハンズオンで学んだ経験をお持ちの方 顧客の課題を理解し、ソリューション提案へつなげようとする思考力をお持ちの方 コンピュータサイエンス、エンジニアリング、数学、または関連分野の学位、もしくは同等の実務経験をお持ちの方 日本語に堪能で、英語での業務に抵抗がない方 周囲を巻き込みながら学び、One Teamで成果を出そうとする姿勢をお持ちの方 歓迎要件 プリセールス、ソリューション提案、Sales Engineer、Solution Engineer、コンサルティング、またはそれに近い経験 デモ、ハンズオン、PoC、技術検証、または顧客向けプレゼンテーションの経験 パブリッククラウド、BI、データ統合、AI/MLなどの周辺技術に関する知識 顧客接点のある環境で、技術とビジネスの両方に関わ

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ____ Why Snowflake ? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう！ Solution Engineering team’s Mission ? Solution Engineeringチームは、営業チームやパートナーと密に連携しながら、お客様の課題を理解し、Snowflakeの価値をわかりやすく伝え、案件形成から技術検証、成約後の活用イメージづくりまでを支援する役割を担います。Associate Solution Engineerには、経験豊富なSEや営業メンバーと協業しながら、顧客への提案活動、デモ支援、技術的な学習と実践を通じて成長していくことを期待します。 The Impact You will Make 営業チームやSenior SEと連携し、見込み客や既存顧客に対するプレゼンテーション、デモ、技術説明を支援する。 顧客の業務課題や技術要件を理解し、Snowflakeの価値と結びつけて提案できるようになる。 PoCや技術検証の準備・実行を支援し、営業サイクル全体を通じてお客様の意思決定を後押しする。 データ、クラウド、AIの進化を学び続け、競合技術や関連ベンダーへの理解を深める。 製品、エンジニアリング、マーケティングなどの社内チームと協力し、現場の学びや顧客の声を共有する。 日本のSE組織における標準的な選考・育成の期待に沿って、技術力、プレゼン力、顧客提案力を段階的に高めていく。 Who You Are 必須要件 SaaS、クラウド、データプラットフォーム、アナリティクス、AI関連領域に強い関心を持ち、継続的に学習できる方 顧客または社内向けに、技術的な内容をわかりやすく説明しようとする姿勢をお持ちの方 データベース、データウェアハウス、ETL、アナリティクス、クラウドテクノロジーに関する基礎理解、または早期にキャッチアップできる素地をお持ちの方 SQLおよびデータ活用に関する基礎知識、またはハンズオンで学んだ経験をお持ちの方 顧客の課題を理解し、ソリューション提案へつなげようとする思考力をお持ちの方 コンピュータサイエンス、エンジニアリング、数学、または関連分野の学位、もしくは同等の実務経験をお持ちの方 日本語に堪能で、英語での業務に抵抗がない方 周囲を巻き込みながら学び、One Teamで成果を出そうとする姿勢をお持ちの方 歓迎要件 プリセールス、ソリューション提案、Sales Engineer、Solution Engineer、コンサルティング、またはそれに近い経験 デモ、ハンズオン、PoC、技術検証、または顧客向けプレゼンテーションの経験 パブリッククラウド、BI、データ統合、AI/MLなどの周辺技術に関する知識 顧客接点のある環境で、技術とビジネスの両方に関わ

As a Regional Manager, Sales Engineering, you will lead a team of Sales Engineers and frontline leaders, driving technical execution, operational excellence, and team development across your region. You’ll act as a force multiplier by owning team performance, shaping execution standards, and partnering closely with Sales leadership to influence strategy, improve outcomes, and scale impact beyond individual deals. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, coach, and develop a team of Sales Engineers, driving performance, engagement, and long-term career growth through regular feedback and structured development Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression Hire and onboard top talent across ICs and manager-level roles, building a high-performing team and accelerating ramp through structured onboarding and enablement Manage regional operations including resource allocation, utilization, KPI tracking, productivity, and skills development to ensure effective coverage across the territory Collaborate cross-functionally with Sales, Product, Marketing, Enablement, and Support at a senior level to align on regional strategy, GTM execution, and customer experience Drive operational excellence across the

Datadog is a best-in-class SaaS company delivering the rare combination of hypergrowth, profitability, and long-term market leadership. Built by engineers, for engineers, our platform is used by organizations of all sizes to drive digital transformation, cloud migration, and full-stack observability across their technology landscape. We enable seamless collaboration and problem-solving across DevOps and Security teams globally. Come join a high-performing team for the opportunity to learn from top leaders in the industry and grow alongside the company as we rapidly expand. About the Role Datadog is seeking a strategic, data-driven, and collaborative Head of Enterprise Sales to lead our organization in Japan to scale Datadog’s Strategic Enterprise and Public Sector business. This senior leader will own both the Enterprise and Public Sector strategy for their region, ensuring resources are deployed effectively to build pipeline creation, deal progression, and multi-product adoption across Datadog’s largest and most strategic accounts. This senior leader will be responsible for driving market expansion and establishing Datadog as a trusted strategic partner. Japan is a crucial market for Datadog’s growth, we have made a significant local investment with a local Data Centre, prominent real estate, more than 200 local staff to fully localize our products and services for Japanese customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Recruit, build and develop a world-class team of Enterprise Leaders and sellers Own Strategic Enterprise and Public Sector revenue contribution for your region and influence targets, ensuring consistent attainment across quarterly and annual targets Define and execute segment-level growth strategies across enterprise c

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

Datadog is the global leader in observability and security for cloud applications. Our SaaS platform integrates infrastructure monitoring, application performance monitoring, log management, digital experience monitoring, cloud security, and AI-powered observability to help organisations accelerate digital transformation and operate at scale. As organizations across Japan continue to modernize their technology stacks and embrace cloud-native architectures, Datadog is uniquely positioned to help customers achieve greater visibility, reliability, security, and business performance. The Opportunity Following significant investment in Japan by Datadog, we’re now seeking a senior executive to lead the next phase of growth and scale the business rapidly. This executive will be responsible for defining and executing Datadog's strategy in Japan, driving sustainable, predictable revenue growth, strengthening customer and partner relationships, developing high-performing teams, and firmly establishing Datadog as the market leader for Japan. Reporting to senior APJ leadership, the Country Leader will serve as the executive face of Datadog in Japan and will work cross-functionally with Sales, Customer Success, Marketing, Partnerships, Solutions Engineering, Product, and Corporate functions to accelerate market penetration and customer success. At Datadog, we work hard to maintain an excellent culture of trust, high standards, and great outcomes for customers, partners and employees About the Role Datadog is seeking an experienced and respected country executive to serve as Country Manager, Japan. As the most senior leader in the market, you will be responsible for owning Japan’s overall business health across acquisition, usage, retention, ecosystem, culture, and cross-functional execution. The Country Manager owns the country plan and operating cadence, ensuring effective direct management of all three sales segments (Enterprise, Mid Market, Commercial); and cross-

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 Account Executive, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Account Executive, Auth0 The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers. What you’ll be doing: Build a plan to guide your long-term approach to net new logo pipeline generation Consistently deliver revenue targets to support YoY territory growth Identify, develop and execute account strategies to generate pipeline, driv

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Why Snowflake ? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう！ —------------------------------------- Sales Development team’s Mission ? Sales Developmentチームは、営業組織の最前線で新たなビジネス機会を創出し、Snowflakeの成長を加速させる重要な役割を担っています。AEと密に連携しながら担当アカウントへの戦略的なアウトリーチを行い、質の高い商談機会の創出、新規パイプラインの構築、そしてマーケティング起点のリードフォローアップを通じて、営業活動の起点をつくるポジションです。 Senior Sales Development Representativeには、単なる初期接点の創出にとどまらず、ターゲット企業や意思決定者の理解を深め、アカウント戦略に基づいたアプローチを自律的に実行し、AEや関係部門と連携しながら成果につなげていくことが期待されます。変化の速い市場環境の中で、Snowflakeの価値を的確に届け、顧客との新しい対話を生み出すことが求められます。 The Impact You will Make 担当アカウントに対して戦略的なアウトリーチを行い、新規商談機会の創出をリードする。 見込み顧客のビジネス課題や組織構造を理解し、適切なペルソナにアプローチして質の高いミーティングを設定する。 AEと連携し、Cap1 SQOやCapN Use Caseに繋がる新規パイプライン創出を推進する。 Marketingから引き継がれるMQLに対して迅速かつ効果的にフォローアップし、商談化につなげる。 Salesforce、Sales Engagementツール、各種データソースを活用し、継続的にアクティビティの質と生産性を改善する。 ターゲットアカウントごとの仮説立て、優先順位付け、メッセージングの最適化を行い、再現性のある成果創出モデルを構築する。 AE、Marketing、Partner、Solution Engineeringを含むクロスファンクショナルな連携を通じて、One Teamで顧客接点を拡大する。 チーム内でのベストプラクティス共有や後輩メンバーへのナレッジ展開を通じて、Sales Development組織全体のレベルアップに貢献する。 Who You Are SaaSまたはエンタープライズソフトウェア業界において、Sales Development、Inside Sales、Business Development、またはそれに準ずる顧客開拓業務の経験をお持ちの方。 複数のステークホルダーが関与する法人営業環境において、新規案件創出やパイプライン構築に携わった実績をお持ちの方。 ター

Our Recruitment Team & Our Values Guidepoint’s Recruitment team is an integral part of a company that prides itself on identifying the most qualified person for the job. Our team focuses on maintaining integrity and promoting diversity, highlighting our dedication to creating an environment where every candidate is treated equitably, regardless of their background. By utilizing innovative sourcing techniques, attending campus events, and expanding our brand presence, we attract and hire top talent from all over the world. The team consists of 35+ high-performing individuals from various backgrounds who work across 3 continents and 9 countries to make impactful hires for every department at Guidepoint. Your Role We are seeking a highly skilled and strategic Senior Recruiter to manage and drive end-to-end hiring for our Tokyo office. This individual will play a critical role in building our talent pipeline, elevating our employer brand, and ensuring we attract, assess, and hire top-tier talent. A Day in Your New Role: Own full-cycle recruitment for our Japan hirings across different departments, including sourcing, direct candidate outreach, interviewing, and offer management Develop and execute recruitment strategies aligned with business goals Build and maintain relationships with hiring managers across multiple departments Partner with hiring managers to forecast hiring needs, improve quality of hire, and drive a collaborative, consistent hiring process Implement data-driven recruitment practices and track key metrics (time to hire, offer acceptance rate, quality of hire, etc.) Collaborate with the Global TA team to standardize processes and share best practices across regions What You Have: Bachelor’s degree in Human Resources, Business, or related field 2 to 3+ years of experience in full-cycle recruiting, in-house or agency Native fluency in Japanese Business level proficiency in English Strong

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly. The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly. The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly. The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages

WHAT IS BOX? Boxについて Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約19,000社および日経225の76%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Box Consulting Teamのミッションは 「クラウド上での文書管理の新しい姿にお客様を“導く”」ことです。文書管理やコンテンツを中心とした業務のデジタル化のゴールを示し、変革を実現するためのロードマップを定義し、変革の実現を強力に支援します。 Box Consulting Teamでは、テクノロジーとコンサルティングスキルを生かして、お客様のデジタルトランスフォーメーションを実現し、一緒にチームのミッションの実現の一翼を担って頂ける導入コンサルタントを募集しています。 コンテンツは企業の全ての業務で使われていると言っても過言では無く、Boxはあらゆる業務を変革するポテンシャルがあります。広範囲に変革をもたらすが故に、適切なゴール設定と設計、利用定着化に向けた戦略が必要です。 このポジションは、新規および既存のお客様がBoxプラットフォームを導入する際に、お客様の目線に立ち、お客様のクラウドでのコンテンツ管理の理想像を描き、お客様の変革を実現することをお任せします。 導入コンサルタントは、お客様のステークホルダーと密に連携しながらプロジェクトの進捗を管理し、高い専門性を持ってお客様の業務及び技術に関してプロフェッショナルなアドバイスを提供します。初期導入プロジェクトの開始から完了、その後の継続的な利用定着化活動、利用拡大をプロジェクト単位で担います。構想策定からビジネス要件とユースケースの把握、スコープをコントロールしながら成果物の実行に向けたプロジェクトマネジメントを担当頂きます。 導入コンサルタントは、複数のお客様向けのプロジェクトを同時進行で管理し、Boxの他の組織のメンバーと協働しプロジェクトを成功に導きます。 WHAT YOU'LL DO ・プロジェクト計画やプロジェクトリソースの管理を含む新規Box顧客の実装のリードする ・お客様毎に構想策定、初期導入支援、利用定着化のための計画を確実に実行する ・プロジェクトの進捗管理、課題・リスク管理、リソース管理を適切に行い、状況を関係者に報告する ・お客様のユースケースと要件を理解し、Boxの企業向け・業界向けのベストプラクティスを活用し、お客様の設計・設定のアドバイスを行う ・導入時のお客様の問題のトラブルシューティング ・お客様の大規模なデータ移行の案件を支援する ・Boxと3rdパーティー製品の連携を踏まえ、お客様に対してEndToEndのソリューションを提案する ・営業と連携し、新規プロジェクトのスコープ、見積もり、作業明細書を作成する ・営業およびCSMチームと連携し、お客様毎に、Boxをお客様の業務ITシステムの中核として頂くための計画を策定し、さらに将来的な売上拡大に向けた計画策定を行う ・お客様の声を把握し、社内へフィードバックすることでBoxのサービス改善につなげる Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルー