Systems Engineering Support Analyst in Japan

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Operations Central Team (OCT) Diffusion/Implant Manufacturing Alignment Senior Engineer/Staff Engineer will drive tool and process optimization, global manufacturing alignment, and preventive maintenance standardization across the Micron network. This role will collaborate with equipment and process engineering teams to improve tool utilization, develop safe shutdown and recovery procedures, deploy equipment and process BKMs, and sustain global standards through systems such as SEAL. The position requires strong technical experience in the Diffusion or Implant area, problem-solving capability, effective cross-functional communication, and the ability to support AI-assisted data analysis and workflow improvement. Take on an outstanding opportunity at Micron, where new ideas meet outstanding quality. As an OCT Diffusion/ Implant MFG Alignment Sr Engineer/ Staff Engineer in Hiroshima, you will maintain and improve our innovative manufacturing systems and methods. Collaborate with a group that shares your passion for detail and

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. 勤務地：東京 Tenstorrentでは、AIサーバーおよび関連インフラの安定運用を支える Support Engineer. AI Infrastructure を募集しています。 本ポジションでは、GPUクラスタ、ストレージ、ネットワーク機器を含むシステムの保守・障害対応・予防保守を担当し、社内外の関係者と連携しながら、高可用性なAIインフラ環境の維持に貢献していただきます。 Who You Are ハードウェア保守・障害対応に強みを持ち、現場での迅速な切り分けと対応ができる方 顧客現場やデータセンター環境でのサポート業務を主体的に進められる方 Linuxサーバー、GPUサーバー、ネットワーク機器に関する基本的な知識と実務経験をお持ちの方 インシデント発生時にも冷静に状況を整理し、適切にエスカレーションできる方 国内外の関係者と協力しながら、正確で丁寧なコミュニケーションができる方 実務を通してAIインフラや高性能コンピューティング環境への理解を深めたい方 What We Need AIサーバーおよび関連システム（GPUクラスタ、ストレージ、ネットワーク機器等）の保守・点検・障害対応 サーバー障害時の一次切り分け、オンサイト修理、部品交換 NOC（Network Operations Center）やリモート監視ツールを用いた稼働状況の監視およびログ分析 トラブル発生時のインシデントレポート作成と関係者への報告 ファームウェア、BIOS、ドライバの更新対応 顧客向け定期点検および予防保守の計画・実施 エンジニアリング部門およびサポート部門と連携したエスカレーション対応 保守用在庫の管理、交換部品の配送調整 現場導入支援、設置・移設作業への立ち会いおよび主導 日本語および英語能力 Required Qualifications x86サーバー、もしくはにGPUサーバーの保守経験 ハードウェア障害の切り分けスキル（電源、メモリ、ストレージ、PCIe、GPU等） Linux環境（Ubuntu、RH

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. What You’ll Do Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality exp

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to i

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to i

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior/Staff Global Facilities Engineer - Mechanical at Micron, you will have the opportunity to work on innovative projects that form the future of semiconductor technology. You will be in charge of providing excellent engineering services and support for the planning, development, construction, operation, and maintenance of critical facilities systems. This role highlights Global Standardization and Alignment, Innovation, Reliability and Performance, and Sustainability. Your duties encompass Semiconductor Mechanical and Process Systems like Cleanroom HVAC, Chilled Water, Heating Water, Makeup Air, Recirculation Air, Process Cooling Water, Process Exhaust, Compressed Air, Process Vacuum, General HVAC, Building, and Fire Protection systems, among others. Responsibilities: Serve as the technical domain expert, providing guidance and support to global, regional, and site facilities and manufacturing teams. Collaborate with internal teams (Technology Development, Procurement, Fi

About the Team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 40%, although mainly local. To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. In this role, you will: Lead and grow a team of FDE delivering production systems with frontier models Own end-to-en

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As the Global Facilities Regional Engineering I&C Engineer we are looking for someone to be responsible for providing technical support, expertise, and lead business process alignment on construction project design, management, schedule, cost control, testing & commissioning, and operational and maintenance programs for the facility systems. This includes I&C, SCADA, Life Safety system, Toxic Gas Monitoring, Telecom, Security, IoT systems at all manufacturing sites in your location / region.

About the Team The Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for a Cybersecurity Applied AI Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response work

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Design Engineer at Micron Technology, Inc., you will be responsible for designing and analyzing digital and analog circuits used in the development of memory products. We are engaged in developing groundbreaking silicon-to-systems solutions – right from technology development and advanced memory designs to product development, systems design and validation resulting in world class memory solutions. In this position, you will collaborate with Micron’s various design and verification teams all over the world and support the efforts of groups such as Product Engineering, Test, Probe, Process Integration, Assembly and Marketing to proactively design products that optimize all manufacturing functions and assure the best cost, quality, reliability, time-to-market, and customer satisfaction. Responsibilities will include, but are not limited to: Contributing to the development of new product opportunities by assisting with the overall layout, and optimization of Memory/Logic/Analog layouts

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 1000+ integrations Become demo certified and lead a three-pillar demo to customers Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) Experienced using Zendesk, Jira, Confluence, or similar software

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 1000+ integrations Become demo certified and lead a three-pillar demo to customers Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) Experienced using Zendesk, Jira, Confluence, or similar software

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our department is leading the way in innovation, applying Micron's mission to reshape how the world applies information. We are a dedicated team of professionals working together to deliver world-class solutions that establish industry benchmarks. As an exceptional PIE Integration Engineer at Micron, you will play a pivotal role in our ambitious projects, ensuring flawless integration and implementation of our innovative technologies. This position offers an outstanding opportunity to be part of a dynamic team committed to excellence and continuous improvement. And leveraging AI tools to find the best solutions to problems as well. Responsibilities: Successfully implement and integrate advanced engineering solutions to improve product performance. Collaborate with cross-functional teams to determine project requirements and develop proven methodologies for integration. Perform detailed testing and troubleshooting to ensure flawless system functionality and performance.</l