Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a world-class deal strategy leader to partner with the APJ GTM teams to grow the business and close the best deals possible. The APJ Deal Strategy lead will set the strategy and direction with APJ GTM leadership to help Okta scale to $4B+, driving innovative approaches and operational excellence to help the field win. This role requires strong cross functional executive collaboration and influence along with the ability to deal with ambiguity, come up with creative solutions and drive urgency with quarterly business cadence while transforming for scale. This leader will have team management responsibilities with the opportunity to further build out a team over time to drive scale in deal coverage and business impact. The person in this role will work across APJ GTM leadership and cross-functional support teams such as Legal and Finance to determine the best deal structures as we ramp up the business. This leader will drive and maintain the deal strategy and operational excellence in alignment with global best practices. In addition, this leader will work with the broader business planning team including P&P, Business Value and Compete along with IT to support successful rollout of new offers and programs to market. As Okta rapidly launches new innovations and expands into new markets, this role is critical to our success. A successful leader in this role will have a combination of skills across deal strategy & management,
Jobs in Singapore
Critical Support Operations Associate in Singapore
67 active opportunities · Updated October 2026
Showing
15 jobs
Explore current critical support operations associate jobs across Singapore. Filter by work mode, employment type, experience, department, date posted and distance.
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. The Wizards Play Network (WPN) plays a key role in this mission — assisting retailers, nurturing active play communities, and delivering excellent player experiences. The WPN Retail Development Representative takes charge of growing and sustaining the Wizards Play Network throughout a varied, multi-market region spanning APAC. This position handles partner onboarding, retailer relationship management, and market expansion work across multiple markets characterized by diverse languages, regulatory settings, and retail progression levels. Based in Singapore, the role is at the operational hub of the region. It enables efficient travel connectivity, aligns timezones across the group, and is close to the region's most developed WPN market. What You’ll Do WPN Partner Onboarding & Retailer Support Lead the end-to-end onboarding process for new WPN retail partners across all seven markets Serve as the primary point of contact for existing WPN retailers, handling critical issues, product support queries, and account management Maintain accurate records of retailer status, tier, and engagement across the region Wizards Play Network Development Develop and carry out Wizards Play Network growth plans, to drive store growth and develop the Southeast Asia region. Identify and prioritize new partner opportunities based on local market potential to help expand play and commercial availability across the region. Support in-store and community play programs to drive product velocity through the retail channel Track and report on regional Wizar
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Facilities Technician at JLL, you'll be the hands-on problem solver who keeps our client's facilities running smoothly and efficiently. This role is critical to maintaining operational excellence and ensuring our premises remain safe, functional, and welcoming. You'll conduct daily inspections, perform preventive maintenance, and respond swiftly to facility needs—from electrical and plumbing work to event support and emergency repairs. Your technical expertise and proactive approach will directly contribute to JLL's reputation for delivering exceptional facility management services. What your day-to-day will look like: Conduct daily site inspections to ensure all building procedures and performance measures are maintained, including daily water and electrical meter readings Perform regular checks on all essential equipment to ensure they remain in good operating condition Execute basic electrical work including power trip resets, minor rectification or replacement of power switches, light fittings, and light tubes Handle basic plumbing work such as removal of choked sinks, attending
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. About the Job Capco’s Data Team helps our clients transform every aspect of their business. We are highly skilled at formulating data strategy, defining business and technology initiatives across the data management lifecycle and aligning multi-year strategic roadmaps with clients’ business goals. As digital technologies advance and regulations tighten, today’s consumers and today’s businesses are becoming more aware of the importance of good quality data. We work to establish holistic ways to effectively manage data through the modern data supply chain and facilitate consumption through analytics, modelling, AI, machine learning, dashboarding, and reporting. What You'll Get to Do Design and implement enterprise Data Governance and Data Management Frameworks for leading financial institutions. Define and operationalise data ownership, stewardship, critical data elements (CDEs), business glossaries, metadata, lineage and data quality controls . Help clients strengthen Data Quality, Metadata Management, Master Data Management and Data Architecture capabilities. Shape governance operating models, policies, standards and controls that work in practice. Support regulatory and risk-driven initiatives involving data sovereignty, residency, privacy and cross-border data . Work with business, te
From S$143.7K/yr
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Software Engineer, Data Layer As a Software Engineer on the Data Layer team within the Platform group, you'll shape the API (GraphQL) platform that connects every client application to Coinbase's backend services, handling the majority of user traffic across Consumer, Base, and Institutional products. You'll own the critical systems that route and serve API requests at scale, improving reliability, performance, and developer experience for hundreds of engineers building on this foundation layer. What you'll do: Own and deliver projects end to end, from scoping and system design through implementation, rollout, and production validation, driving measurable progress on the team's highest-priority initiatives. Design and build high-reliability, low-latency systems serving millions of users, tackling challenges like caching, upstream service optimization, and efficient connection management at scale. Build and improve the API framework and tooling that hundreds of engineers depend on, making it fast and easy for teams across the company to build, test, and ship independently. Drive operational excellence across T0 services: own SLOs, improve observability, lead incident response, and reduce operational toil so the team can invest in high-leverage work. Partner cross-functionally with product engineering teams to design API schemas, support service launches, and ens
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role This is a founding role. As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. This is not a management role, however you'll own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in Singapore. We use a hybrid model of 3 days in office and offer relocation assistance. Travel up to 25-50% is required. In this role, you will: Own the technical delivery plan for multiple interdependent workstreams. Translat
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity We’re looking for an exceptional Principal Recruiter to become our first Talent Acquisition partner based on the ground in Singapore. This is a senior individual contributor role, you will partner closely with our APJ General Manager and senior leadership team, leading critical hiring across the region. Your primary focus will be Go-to-Market, owning searches across all levels, from individual contributors through to senior and executive hiring. As business priorities evolve, you’ll also support critical hiring across other functions and areas of the business. This role goes beyond running an excellent recruiting process. You’ll be a trusted talent advisor who understands the APJ market, can influence and challenge senior leaders, brings data and market intelligence to decisions, and remains exceptional at the craft of finding and engaging great talent. You’ll be our first recruiter in Singapore, but you won’t be building alone. You’ll be part of an established APJ and global Talent Acquisition team, with the opportunity to shape how we recruit and compete for talent across the region. The position reports into the Senior Director, EMEA, APJ GTM based in the UK. What You’ll Do Partner with APJ leadership. Work directly with our APJ General Manager and senior leaders to translate business priorities into talent strategies and hiring outcomes. Own critical hiring across APJ. Lead full-cycle searches across all levels, predom
From $500K/yr
The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R
About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Singapore . We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own con
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead - Software Engineer As a Software Engineering Team Lead based in Singapore, you will lead a team of highly skilled software engineers responsible for building and evolving Adyen's Global Cards platform for the APAC region. Your team plays a critical role in developing scalable, reliable, and resilient payment capabilities that power card transactions for merchants across APAC. You'll work closely with Product Managers, Architects, and Engineering teams to deliver new functionality across the Cards domain, while continuously improving the performance, scalability, and reliability of our platform. As a people leader, you'll coach and develop engineers, foster a culture of ownership, and help shape the technical direction of one of Adyen's core payment domains. As part of Adyen's global engineering organisation, you'll collaborate closely with teams across Europe, APAC, and North America to build products that scale globally. What you'll do Lead, coach, and develop a team of Software Engineers, supporting both their technical and professional growth. Foster a high-performing engineering culture built on ownership, collaboration, and continuous learning. Partner closely with Product Managers to translate business priorities into scalable technical solutions. Drive the technical direction of the team, balancing product de
At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview We’re hiring a Staff Software Engineer to help build and scale the technology at the heart of Breeze’s payments platform. You’ll take on some of our most complex engineering challenges, building secure, reliable systems that move money while helping shape what we build and how we build it. You’ll work across the stack, own critical systems end to end, and partner closely with Product and Design to turn complex payments problems into simple, scalable solutions. This is a hands-on Staff role with real ownership and technical influence. You’ll help set architectural direction, raise the engineering bar, guide technical decisions across the team, and build the systems and foundations Breeze needs for its next stage of growth. If you’re a strong technical builder who wants to build, not just maintain, solve hard problems, and have a meaningful impact on both our product and engineering culture, we’d love to meet you. What You’ll Do: Build and scale the systems that power Breeze, with a focus on reliability, security, and performance across our payments platform Own critical system
About the Team The Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for an Applied AI Engineer, Cyber to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Singapore office. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflow
Specialist Solutions Architect, Money Management (APAC and Greater China) Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. As a Specialist Solutions Architect for Money Management, you will lead in-depth product discussions with Stripe's top users and prospects and execute against our go-to-market strategy for Stripe Capital, Issuing, Financial Accounts, and our global Payouts suite. You will help users understand how these products combine to create a compounding embe
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team: Mixpanel's Legal team is small, commercial and global, supporting the business globally on commercial contracting, privacy, marketing, partnerships and procurement. We run lean, so you will own matters end to end and work directly with the business rather than at arm's length. We treat legal as a revenue enabler and invest heavily in playbooks, tooling and AI so a small team can cover a lot of ground. About The Role: The role requires a licensed Singapore-based attorney who is motivated, diligent, collaborative, business-minded, and has a wide breadth of experience drafting, negotiating, and collaborating with internal teams to support both inbound and outbound commercial transactions. This individual has exceptional written and verbal communication skills, has a critical eye for identifying and resolving issues and concerns by proactively collaborating with other legal team members and internal stakeholders across the organization, and will help develop legal resources, contract templates, and documentation to inform and facilitate contracting efforts. Key Responsibilities: Review and negotiate technology-related commercial agreements with the Company’s customers, including master services and SaaS agreements, data processing addenda , data security addenda, and NDAs. Review, negotiate, and structure vendor and partnership agreements, as needed. Design, implement, and iterate on the legal team’s AI initiatives, policies, processes and procedures to improve the legal team’s engagement model across the organization. Provide pragmatic legal and strategic support on cross-functional projects
Overview: The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy. What You’ll Do: Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project Utilise the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors What You Have: Bachelor’s degree from a recognized tertiary institution Outgoing personality with the ability to speak with people at all professional levels Intellectual curiosity and desire to learn Excellent written and verbal c
Get new critical support operations associate jobs in Singapore by email
Daily job updates · Unsubscribe anytime