Infrastructure Team Manager in Singapore

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Program Management Office is a unique role that sits at the intersection of Operations, Go To Market (GTM), and Risk Compliance teams. Our mission is to enable users to seamlessly meet evolving compliance standards in a complex regulatory environment by bringing the right set of cross-functional stakeholders to enable their success. As an enablement function, we work with many teams including Operations, Product, Eng, GTM, and others. We are expanding our scope into one of Stripe's most consequential strategic priorities and launching in new markets. This work is new, fast-moving, and high-ambiguity — and we're looking for someone who thrives in exactly that environment. If you enjoy working on high-impact projects on a global scale, building programs from the ground up, and operating at the intersection of compliance, strategy, and execution — you'll love this role. What you’ll do People Leadership Recruit, train, and lead a global team of Program Managers; inspire, motivate, and enable individual development to promote career growth of direct reports. Develop both the long-term vision and strategy for the team and drive progress toward key metrics. Coach, mentor, and guide the team in program management and operations excellence. Build a strong team culture across a distributed, multi-timezone environment. New Markets Program Management Own end-to-end program management for a large and growing portfolio of programs, with a focus o

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, IT Support, APAC As Team Lead, IT Support, APAC, you will be based in our Singapore office, stepping into a role to build and lead a best-in-class regional support function. You will manage a distributed team of five across Singapore and Bengaluru (comprising both dedicated support and hybrid support/engineering roles) to elevate the overall APAC IT support experience. The scope of this role is to improve the overall IT experience in all our offices in APAC. You will combine strong people leadership with a strategic mindset, crafting the short- (1 year), medium- (1-3 years), and long-term (3-5 years) vision for the team while automating processes, partnering with regional (senior) management, and driving technical excellence. You are a hands-on manager helping out with support if needed. What you’ll do Lead & define success Set the Vision: Drive the technical direction of the team by developing and executing short-term (1 year), medium-term (1-3 years), and long-term (3-5 years) support strategies aligned with global business goals. People Leadership: Supervise, guide, and mentor a distributed team of 5 (2x hybrid engineers in SG, 1x support engineer in SG, and 2x support engineers in BLR). Drive Performance: Set clear individual and team goals, delegate tasks effectively, and manage performance using Adye

About the Team OpenAI’s Industrial Compute organization is building the infrastructure required to develop and operate increasingly capable AI systems at global scale. The Manufacturing Operations team works across Hardware Engineering, Manufacturing Engineering, Manufacturing Quality, Rack Integration, System Enablement, Supply Chain, Logistics, Deployment, and Hardware Operations to convert complex hardware designs into reliable production systems. We partner closely with ODMs, JDMs, contract manufacturers, and component suppliers to ensure that servers, racks, networking equipment, and supporting infrastructure are manufactured, validated, and delivered at the quality and scale required by OpenAI. About the Role We are seeking a Technical Program Manager to lead manufacturing operations programs across OpenAI’s hardware supply base in Singapore and the broader APAC region. You will own cross-functional execution from new product introduction through production ramp and sustaining operations. You will coordinate manufacturing partners and internal engineering teams around factory readiness, capacity, material availability, build plans, validation, quality gates, issue resolution, and delivery commitments. This role requires strong technical fluency, disciplined program management, and the ability to operate directly with manufacturing partners in fast-moving, high-stakes environments. You should be comfortable working at both the factory floor and executive-review levels, translating complex manufacturing conditions into clear risks, decisions, and recovery plans. This role is based in Singapore and requires regular travel to manufacturing partners across the APAC region. Key Responsibilities Lead manufacturing operations programs for AI servers, racks, networking systems, and related infrastructure across regional manufacturing partners. Own integrated program plans spanning NPI, factory readiness, material availability, tooling, test development, qualification,

About the Team OpenAI’s Hardware organization develops silicon and system-level solutions designed for advanced AI workloads. The team builds next-generation AI-native silicon and systems, working closely with software, research, and manufacturing partners to co-design hardware tightly integrated with AI models. Beyond delivering systems for OpenAI’s supercomputing infrastructure, the team develops the strategic partnerships needed to accelerate hardware innovation and scale. About the Role We’re seeking an experienced Hardware Strategic Sourcing & Manufacturing Partnerships Manager to lead strategic engagements with joint design manufacturers (JDMs), contract manufacturers (CMs), and original design manufacturers (ODMs) across OpenAI’s hardware ecosystem. Based in Singapore, you will own the complete manufacturing partner lifecycle: developing sourcing strategies, leading RFIs and RFPs, evaluating and selecting JDM, CM, and ODM partners, negotiating commercial agreements, onboarding suppliers, launching manufacturing programs, and managing long-term partnerships. You will work closely with engineering, manufacturing, supply chain, finance, legal, security, and program management teams to establish partnerships supporting AI-native silicon, rack-scale systems, and related infrastructure. Success requires strong commercial judgment, technical credibility, and hands-on operational execution. In this role, you will: Develop and execute partnership strategies across JDM, CM, and ODM engagement models, identifying the appropriate manufacturing approach based on product requirements, technical complexity, scale, speed, cost, and risk. Lead end-to-end RFI and RFP processes for prospective JDM, CM, and ODM partners, including defining requirements, conducting market outreach, managing competitive bids, coordinating stakeholder evaluations, and presenting selection recommendations. Evaluate manufacturing partners across technical capabilities, product design and engineer

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Service Architects Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch Develop relationships with sellers in your region to grow sales of Implementation Services Connect directly with customers to position our services and evaluate the impact of our program on their business Ensure the highest quality engagements are delivered to our customers Own initiatives to improve our program and services offerings Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems 3-5 years of people management experience 1-2 years of experience in selling or positioning professional services Outstanding skills presenting to both technical and executive audiences Experience with current infrastructure and monitoring solutions and technologies Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments — from startups to the largest enterprises. What you'll do As a China Growth Marketer, you will own launching, proving out, and scaling paid media and growth marketing channels for the Chinese market. This is a 0-to-1 role: you'll identify the right channels, build the playbooks, and demonstrate what works before scaling investment. You'll work across paid channels native to China (WeChat, Baidu, Douyin, Xiaohongshu, Zhihu, Bilibili, and others), as well as broader growth marketing levers like web optimization, content distribution, and landing page localization for Chinese users. You will be the in-house expert on how to reach Chinese developers, founders, and business operators through digital channels, bringing deep knowledge of the local ecosystem, platform mechanics, regulatory environment, and user behavior. You'll partner cross-functionally with regional marketing, analytics, creative, product marketing, and sales to ensure paid media supports Stripe's growth objectives in China. Responsibilities Launch and scale paid media channels specific to the China market — including WeChat Ads, Baidu SEM, Douyin/Ocean Engine, Xiaohongshu, Zhihu, Bilibili, an

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. The Sales Strategy and Operations function at Stripe plays a crucial role in the success of our sales organization. With a commitment to excellence and a deep understanding of the art and science of sales, our team is dedicated to informing the sales strategy, optimising processes, developing sales programs and providing insights that propel our sales growth. We do this by being objective, trusted partners to the Sales Leadership team. What you’ll do As the APAC Sales Programs Manager, you will work directly with executive sales leaders, sales teams, and front-line sales managers to understand their pipeline generation and pipeline progression needs. You'll collaborate with a diverse cross-functional group of teams across sales, marketing, enablement, strategy, and others, to develop and implement sales programs and sales plays to meet those needs, then measure the results and adapt the sales programs as necessary. Responsibilities Craft, build and deliver a programmatic and scalable approach to pipeline generation through sales programs and plays tailored by industry, segment, and business priority to improve pipe generation and progression Drive operational excellence by setting standard methodology for all areas of pipe

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings. What you’ll do As an Enterprise Services Seller, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users. Responsibilities Own the entire Professional Services sales cycle for enterprise companies. Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients. Drive the success of Professional Services by managing and forecasting bookings. Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings. Advise senior leadership in customer organizations on building business cases for digital transformation. Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment. Shape Professional Services deals, and build and negotiate contracts/Statements of Work. Engage with Product and Engineering teams

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk, and go-to-market teams. You'd be joining a group of experienced engineering, product management, strategy, and operations leaders who have a track record of successfully building large-scale businesses and products that collectively impact millions of users around the world. Stripe's payments products help accelerate many of the world's most innovative companies, and the Local Payment Methods team owns one of Stripe's most critical workflows, a platform that processes billions of dollars in payments annually. We're looking for a senior Technical Program Manager who's passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulatory stakeholders.Payments continues to see innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team builds the platform and enables payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users. From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions. What you’ll do As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape. Responsibilities Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment. Establish clear goals, provide coaching and feedback, and support the professional growth of team members. Set a strategic vision for the team and build the path to execute it in both the short and long-term. Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges. Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Marketing Operations is a team of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. While we operate globally, this role is focused on supporting the APAC region. What you’ll do We are seeking a Marketing Operations Program Manager to serve as the end-to-end marketing operations process owner for in-person and online events. In this role, you will collaborate with Field Marketing, Demand Generation, Marketing Technology, and Marketing Operations teammates to identify audiences, track and drive attendance, produce high-performing and measurable campaigns, accurately process attendee and non-attendee data, route leads accurately and quickly, and provide sales follow-up reporting. Responsibilities Own end-to-end marketing operations for in-person and online events, from campaign intake through post-event reporting. Partner with Field Marketing, Demand Generation, Marketing Technology, and Sales to define operational plans, timelines, responsibilities, and success metrics. Manage audience strategy and campaign execution, including segmentation, registration, email, testing, launch readiness, and attendance tracking. Monitor registration and attendance, address risks and dependencies, and identify opportunities to improve conversion and engagement. Manage the acc

Who we Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What You’ll Do As a Sales Manager (Greater China) at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. In this role you will lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the enterprise customer segments in the Greater China region. Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for increasing revenue and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level. Inspire, motivate and enable personal and career development of team members, bo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments engineering powers the processing of hundreds of billions of dollars in card payments annually, enabling users to accept card payments from Asia Pacific, Europe, and Middle East regions. As the Engineering Manager for the team, you’ll have responsibility for expanding the reach of Stripe’s global payments network, delivering the best-in-class experience for card payments in these regions. In this role, you’ll be making some of the most significant strategic, product, and technical decisions for card payments at Stripe. The systems this team builds enables our users to create a single integration with Stripe, then take payments across an ever-expanding set of card networks and grow their businesses globally. What you’ll do Responsibilities Work with other Stripe leaders to author Stripe’s card payments strategy Develop engineers on the team, helping them advance in their careers Empower the engineering team to achieve a high level of technical productivity, reliability and simplicity Manage processes to help the team do its best work and interface effectively with the rest of Stripe Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team Recruit great engineers, in collaboration with Stripe’s recruiting team You may be a fit for this role if: You thrive on a high level of autonomy and responsibility You encourage a healthy work environment that’s both supportive and challenging You’re ex

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The APAC & EMEA Cards team powers the processing of hundreds of billions of dollars in card payments annually, enabling users to accept card payments from Asia Pacific, Europe, and Middle East regions. As the Engineering Manager for the team, you’ll have responsibility for expanding the reach of Stripe’s global payments network, delivering the best-in-class experience for card payments in these regions. In this role, you’ll be making some of the most significant strategic, product, and technical decisions for card payments at Stripe. The systems this team builds enables our users to create a single integration with Stripe, then take payments across an ever-expanding set of card networks and grow their businesses globally. What you’ll do Responsibilities Work with other Stripe leaders to author Stripe’s card payments strategy in APAC & EMEA Develop engineers on the team, helping them advance in their careers Empower the engineering team to achieve a high level of technical productivity, reliability and simplicity Manage processes to help the team do its best work and interface effectively with the rest of Stripe Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team Recruit great engineers, in collaboration with Stripe’s recruiting team You may be a fit for this role if: You thrive on a high level of autonomy and responsibility You encourage a healthy work environment that’s both supportive and