Senior Customer Engineer in Singapore

About the role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing business within existing accounts. The (Senior) Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth. We are looking to speak to candidates who are based in Singapore for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline Own and drive business within the Thailand market Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you bring to the table 10+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts Deep domain expertise and a robust network within the Thailand (Banking & FSI sector preferred) Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business champions Thai native and fluent in English Ability to attend the office 3 days per week Driven and competitive. Possess a strong desire to be successful Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, develops and open source technology a plus Things we love Passionate abo

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students. About the Role As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact. You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey, and path to production value. You will work across academic, research, administrative, and operational contexts—helping cus

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Enterprise Account Executive to join our dynamic team of creatives, engineers, marketers, and brilliant business folks. You aren’t the typical salesperson, and we aren’t the typical design tool company. At Figma, we think outside the box, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. This is a full time role that will be held from our Singapore hub. What you'll do at Figma: Develop executive-level relationships across our most strategic customers Build a strong sales pipeline and exceed annual sales targets Navigate complex sales processes through applying Command of the Message and MEDDIC Create compelling and sophisticated business cases to effectively influence senior stakeholders and showcase the value of new products Work closely with cross functional teams to ensure sales effectiveness Establish and maintain relationships with key stakeholders within Strategic accounts Be part of a team dedicated to promoting Figma to existing and new customers Help build the foundation and processes for all customer-facing teams at Figma We’d love to hear from you if you have: 8+ years of sales experience in a SaaS business, ideally focused on Enterprise Experience in selling t

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation. As OpenAI’s advertising business continues to scale globally, the APAC Ads Solutions team plays a critical role in driving revenue growth, building strategic advertiser relationships, and shaping the future of advertising products across some of the world's most dynamic markets. About the Role We are seeking a Regional Manager, Ads Solutions (APAC) to lead and scale OpenAI’s advertising business across Asia-Pacific. Based in Singapore, you will oversee a distributed team of Client Partners and Customer Success Managers supporting advertisers across the region. Our ads products are currently live in Australia and New Zealand with launches in Japan and South Korea scheduled for June. Expansion into other APAC markets will continue on an ongoing basis and this leader will play a key role in shaping that strategy and execution. This is a highly strategic leadership role responsible for driving regional revenue growth, building and developing high-performing teams, and establishing OpenAI as a trusted partner to advertisers throughout APAC. You will own regional commercial performance while partnering closely with Product, Engineering, Marketing, Operations, and Policy teams to ensure customer feedback influences product development and market strategy. The ideal candidate combines strong people leadership, commercial acumen, operational rigor, and a passion for building businesses in fast-moving environments. You are equally comfortable coaching teams, engaging with senior executives, navigating complex market dynamics, and helping shape the long-term strategy for OpenAI’s Ads b

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Regulatory Counsel Our dynamic APAC Regulatory team is looking for a Senior Regulatory Counsel who has experience with the payments, financial service or fintech industry in Singapore. In this role, you will enable Adyen to create unique business opportunities while making ethical choices. To do this, you must have strong analytical and communication skills as well as pragmatic and strategic thinking while advising internal and external stakeholders on regulatory matters. What you’ll do Provide strategic regulatory advice towards internal and external stakeholders, in line with Adyen’s commercial and strategic objectives which allow for scale; Lead regulatory engagements (both internally and externally) including managing relationships with regulators and auditors; Anticipate and identify key regulatory obligations and integrity risks, and ensure these are addressed in a practical and scalable way; Translate identified obligations into relevant Policies and Procedures to be communicated and implemented across the global business; Represent Regulatory on a variety of work streams and products to establish regulatory strategies that align with global objectives and ensure controlled and compliant growth; Who you are You are a qualified lawyer in a commonwealth jurisdi

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Recruitment Business Partner (Japan market) We are seeking a Senior Recruitment Business Partner to drive regional growth across APAC (Commercial, Operations & Staff), with a dedicated focus on the Japan market. At Adyen, we empower you to implement your ideas, take ownership of your career, and continuously learn. You'll experience a fast-paced, open-minded work environment that fosters innovation and collaboration. As a Senior Recruitment Business Partner, you will collaborate closely with our APAC hiring teams to identify, attract, and hire top talent, playing a pivotal role in shaping the future of our growing organization. What you’ll do: As a senior member of the team, you will own the end-to-end recruitment strategy for Japan. Beyond this primary focus, you will leverage your regional expertise to oversee delivery and talent acquisition efforts across our broader APAC markets. You will make an impact sourcing & long-term pipeline for the best candidates in the market and help fill roles to build the APAC team. Act as a primary talent advisor to leadership and HRBPs, directing recruitment strategies that elevate the quality of talent across APAC. Beyond filling roles, you ensure the quality of hire by translating recruitment data and market intelligence into actionable coaching for hiring managers, f

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Content Manager Adyen is looking for a strategic, hands-on and collaborative senior content manager to own and evolve Adyen’s editorial voice across APAC. You will define how Adyen’s story is told in one of the world's most dynamic fintech landscapes. You will set the standard for how content drives commercial impact, brand authority, and audience growth in the region. This role is focused on owning the strategy, execution, and continuous optimization of Adyen’s content marketing in APAC. You will act as the regional authority on content — setting direction, elevating quality, and ensuring all output ladders up to measurable business impact. You are a master storyteller who can pivot from writing technical white papers to crafting high-engagement LinkedIn posts, with a strong commercial mindset ensuring every piece of content serves a purpose. What you'll do Regional content and market entry strategy : Own and evolve Adyen’s APAC content roadmap. Identify strategic opportunities and define how we show up across markets, creating localized content strategies that resonate across diverse regulatory and cultural environments. AI & scalability : Leverage AI to scale output and improve efficiency. Build smarter workflows without compromising quality. Social & thought leadership : Own APAC’s social and thought leadership st

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. About the team The Global DPO Office is expanding its presence across regions, with team members currently based in Amsterdam and New York and plans to grow in APAC. We own Adyen’s global privacy program and AI governance, and support incident response and data governance across the business. This means working across teams and regions to turn privacy and data protection requirements into practical ways of working, while helping Adyen respond effectively when issues arise and navigate new challenges around AI and data. The work is varied, high-impact, and often complex. We work closely with colleagues across Adyen to solve problems that don’t always have straightforward answers, balancing regulatory requirements with the needs of a fast-growing, global business. We give people the space to take ownership, develop their expertise, and shape how we approach new and evolving challenges together. The Role We are looking for a driven and enthusiastic Senior Privacy Counsel to join our Global DPO Office in Singapore and drive our privacy work across the APAC region. Working closely with your colleagues in Amsterdam and New York, you will extend and strengthen our global privacy framework across the diverse and fast-evolving regulatory landscape of the Asia-Pacific region, enabling Adyen to grow in some of our most important commercial markets while making responsible choices. This is a builder role. Winning in APAC is one of Adyen's top commercial priorities, and you will be central to it - establishing a scalable regional privacy baseline, advising on complex local data processing and localization requirements, and partnering closely with regional product, engineering, commercial, and second-line teams. You must combine

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As the Senior Director of Solutions Architecture for Asia Pacific at Cohere, you will own Solutions Architecture across the region. Our customers here are banks, telcos, industrials and governments who cannot send their data to someone else’s cloud, and who are past experimenting and into production. You will lead the team that makes those deployments real, and you will be accountable for the technical win across the region. This is a build. Today a Solutions Architecture team covers Korea, Japan and Southeast Asia. You will own that team, grow it, and build the in-region depth this market needs. You will be expected to open doors on your own credibility and network from your first weeks, set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for the Americas and EMEA, and contribute to company-wide decisions with your peers across Sales, Product and Engineering. In this role, you will: Build and Lead the Team: Hire, coach and develop the Asia Pacific Solutions Architecture organization, and establish in-region depth rather than relying on support flown in from other regio

The Legal team supports Datadog’s rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog’s offerings. Datadog’s Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. Within Legal, the Commercial, Alliances & Procurement team focuses on all commercial engagements, channel and alliances agreements, procurement matters, and related legal topics across Datadog’s global footprint. We are a collaborative, people-first team that values acting as trusted advisors, communicating clearly, embedding inclusion, and holding ourselves accountable. This role offers the chance to play a critical part in the success of a rapidly growing and innovative SaaS company in APJ, with a particular focus on our India and South East Asia regions. You will lead complex negotiations with Indian and South East Asia customers and partners and serve as a trusted advisor to internal stakeholders with a strong focus on the India region as our business rapidly expands in that region. The position requires someone who can negotiate complex agreements with Indian customers, have deep expertise in navigating the legal regulatory landscape in India and South East Asia while also supporting broader APJ commercial activity. You will also have the opportunity to influence and refine Datadog’s contracting and compliance approach across these fast-evolving markets. The role involves close collaboration with cross-functional teams including Sales, Deal Desk, Procurement, and Privacy. You will be expected to provide strong, practical solutions that balance legal risk with business objectives. This position will also give you exposure to cutting-edge SaaS technology areas such as privacy, security, and AI, allowing you to stay at the forefront of the industry. At Datadog, we place value in our office culture -

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk, and go-to-market teams. You'd be joining a group of experienced engineering, product management, strategy, and operations leaders who have a track record of successfully building large-scale businesses and products that collectively impact millions of users around the world. Stripe's payments products help accelerate many of the world's most innovative companies, and the Local Payment Methods team owns one of Stripe's most critical workflows, a platform that processes billions of dollars in payments annually. We're looking for a senior Technical Program Manager who's passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulatory stakeholders.Payments continues to see innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team builds the platform and enables payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity.

The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R