Contracts Manager in United Kingdom

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Commercial Finance Business Partner Role Overview We are seeking a Commercial Finance Business Partner to lead the financial review, onboarding and commercial governance of new THG Ingenuity clients. This is a highly visible role that sits at the heart of Commercial, Operations, Solutions and Finance, ensuring client contracts, billing structures and operational processes are accurately translated into scalable financial and system solutions. The successful candidate will own the commercial finance onboarding process from contract review through to billing implementation, ensuring clients are integrated efficiently, commercially aligned and capable of being billed accurately from day one. The role requires exceptional organisation, attention to detail and stakeholder management skills, with a strong focus on governance, contract management and process improvement. In addition, the role will lead a team of four finance professionals responsible for revenue accounting, client profitability analysis, inventory finance, forecasting and fixed cost management. Key Responsibilities Commercial Review & Client Onboarding Lead the financial review of new client opportunities and contract negotiations. Assess commercial viability, profitability and operational implications of new business opportunities. Partner with Commercial, Solutions and Operations teams to ensure a seamless onboarding process. Ensure contractual commitments, pricing structures and billing requirements are fully understood and successful

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. VAS Manager Google Account — THG Ingenuity Reports to: Head of Department | Location: Omega, Warrington Role Purpose The VAS (Value Added Services) Manager is a dedicated role established to own the day-to-day management of Value Added Services for the Google fulfillment account. This role exists to close that gap: someone strong enough on the THG side to interpret Google's SOPs, and to trial, test, train and plan the resource required to execute against them, while owning QA in line with Google's requirements. Key Responsibilities Own end-to-end delivery of Value Added Services (VAS) for the Google account, including kitting, packing, quarantine handling and returns/shipback processes. Interpret Google's Standard Operating Procedures (SOPs) and translate them into workable warehouse processes at the Omega site. Trial and test new or amended VAS processes ahead of go-live, identifying and resolving operational bottlenecks before they affect the client. Design and deliver training for warehouse teams so VAS processes are executed consistently and to Google's quality standard. Plan and manage the resourcing required to deliver VAS workload, including forecasting headcount needs against volume. Own quality assurance (QA) for VAS activity in line with Google's requirements, including disposition and shipback of quarantined/blocked stock (e.g. Ship Back to Contract Manufacturer processes). Coo

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a member of Vanta’s Account Management team, you will be responsible for the expansion and retention of a subset of Vanta’s Customers by developing and maintaining strong relationships with our customers. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security programs. The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Net Revenue Retention. They will ensure customers’ security and compliance goals are aligned to their company growth needs and with Vanta’s solutions. This role will be based in our London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you’ll do as an Account Manager [EMEA] at Vanta: Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner. Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers. Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts. Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc. Manage the

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce strategy and performance across a client account. This is a high-ownership role that bridges trading and marketing - using data and insight to drive growth across the full customer journey, from acquisition through to retention. You’ll manage budgets, drive the digital strategy and delivery, own the trading calendar, coordinate channel activity, and act as the key day-to-day contact for your client. You’ll be supported by channel specialists across SEO, PPC, Paid Social, CRM, Affiliates, and more - and you’ll be the glue that keeps strategy aligned across all of them. Key Responsibilities: Trading & Site Performance Own site performance metrics including conversion rate, AOV, COS, bounce rate, and new vs. returning traffic - using GA4 and THG’s proprietary reporting platform to surface insights and drive decisions. Build and manage the trading calendar, including promotional plans, key events, and seasonal campaigns. Monitor and respond to competitor pricing, product, and promotional activity to ensure clients remain competitive. Identify and execute site optimisation opportunities across product pages, landing pages, category navigation, and UX. Ensure the site is always up to date with correct offers, banners, new product listings, and promotional content. Marketing & Chan

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We have an opportunity for a Facilities Manager to join our team! The Facilities Manager is responsible for the day-to-day facilities operations of Hasbro's 2 UK offices and serves as the primary point of contact for workplace and building-related matters. This role works closely with Hasbro employees, the landlord, property management, service providers and internal collaborators to maintain a safe, comfortable, efficient and productive workplace. The Facilities Manager role at Hasbro offers an outstanding opportunity to lead and build the future of our UK offices. You will play a pivotal role in ensuring flawless operations, contributing to a world-class working environment, and driving ambitious projects. Description As a Facilities Manager at Hasbro, you will: Manage a team of Facilities Coordinators across two UK sites. Coordinate vendor management for vendors such as cleaning, security, waste disposal, and utilities services. Ensure compliance with health and safety regulations. Conduct regular inspections and audits of facilities and coordinate repairs to maintain a productive and safe environment. Manage external contractors and service providers, ensuring they deliver to our high standards. Manage costs, ensuring they align with the approved budget. Contribute to the budget planning cycle with strategic insights. Supervise office moves, renovations, and refurbishments. Maintain records of maintenance, inspections, and compliance for seamle

Location: Berlin, Hamburg or London Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are leading the future of autonomous mobility in Europe and are now hiring a Partnership Manager - Autonomous Vehicle to drive AV partnerships for Freenow by Lyft, working across the AV ecosystem in multiple countries. You will manage European partner relationships end-to-end, cultivate a pipeline of new opportunities, and ultimately help establish Lyft as the region's preferred AV commercialisation partner. This highly collaborative, fast-paced role offers significant autonomy, a chance to decisively shape an emerging industry, and a position as Lyft's most senior AV partnership presence in Europe. The ideal candidate brings a proven track record of owning complex, ’first of a kind’ multi-party commercial relationships, from initial deal structuring through long-term growth. Prior experience in the European mobility or automotive ecosystem is a plus. You are an expert communicator, able to confidently manage complex negotiations and operate at the executive level with diverse partners across different cultures and geographies. You excel at building trusted relationships from scratch, navigating ambiguity, and driving critical deals forward with minimal day-to-day oversight. Be ready to work at the cutting edge of mobility in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Own Lyft Europe’s AV partner relationships end-to-end, serving as the primary external point of contact for partner leadership in the region Steer negotiations across our partnerships, coordinating input from cross-functional specialists and navigating complex commercial structures Lead European top-of-funnel origination, identifying, qualifyi

Overview: We are looking for a Product Manager to support the build, rollout, adoption, and continuous improvement of AI-powered products used across Guidepoint’s expert-network operations. This role sits at the intersection of product management, product operations, workflow automation, AI adoption, and internal tools. The ideal candidate is a hands-on problem solver who can work closely with users, engineering, QA, design, operations, and leadership to turn high-friction workflows into reliable, scalable product systems. The Product Manager will support a portfolio of mature and emerging initiatives by writing clear requirements, managing user feedback, looking at adoption, usage data & analytics, triaging issues, supporting UAT and helping teams make data-driven product improvements. This role is especially important as Guidepoint expands its use of AI, automation, and human-in-the-loop workflows across complex operational processes. What You’ll Do: Product Delivery & Execution Partner with engineering, QA, UX, and business stakeholders to support timely and high-quality delivery of product improvements. Participate in sprint planning, backlog refinement, UAT, release readiness, and post-release review. Help ensure features are tested against real user workflows, edge cases, business rules, and operational expectations. Support rollout planning, user onboarding, training, and adoption follow-ups for new and existing product capabilities. Product Operations & Workflow Support Act as a day-to-day product contact for users Triage bug reports, user questions, change requests, and product feedback. Translate recurring themes into clear product requirements, tickets, acceptance criteria, and follow-up actions. Maintain strong product hygiene across Jira, Confluence, release notes, user documentation, and training materials. AI Workflows & Tools Work with product and engineering teams to ensure AI-driven features are usable, measurable, and aligned with

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth. This role is responsible for helping launch and scale Ramp’s brand media presence outside the United States across channels like TV, Podcasts, and Out-of-Home. You’ll help determine where Ramp shows up, how our brand should enter new markets, and how we judge whether an investment is working. You’ll operate across strategy, research, execution, and measurement, partnering with an experienced marketing team with the creative, analytical, and technical resources to deliver against ambitious growth goals. This is a key role in which you’ll be uniquely positioned to shape Ramp’s global growth by helping establish the playbook for launching in new markets. What You'll Do Research local media landscapes, audience behavior, competitive activity, cultural context, and category dynamics to inform market- and channel-entry decisions. Build launch and investment playbooks for brand channels, and work with media buying agencies to turn strategy into plans across TV, podcasts, radio, OOH, and digital video. D

Datadog is seeking a Field Marketing Manager to develop and execute regional field marketing programs that drive pipeline, build brand awareness, and deliver exceptional customer experiences across the region. This is a true field marketing role spanning campaigns, account-based marketing, and events, you'll partner closely with Sales, Demand Gen/ABM, Partner Marketing, and Communications to bring Datadog's go-to-market strategy to life in market. In the initial 6 months, your focus will be on planning and executing a curated slate of first and third-party events and sponsorships across the region. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Develop and execute regional field marketing programs - including campaigns, account-based marketing, and events - that drive pipeline and strengthen Datadog's brand in market Own the marketing pipeline generation outcome from conception to execution to results Evaluate and prioritize third-party sponsorship opportunities based on audience fit, brand visibility, and pipeline potential Partner with Sales, field marketing teams, and Demand Gen/ABM to align target account lists, build pipeline-driving campaigns, and convert event and program engagement into qualified pipeline Collaborate with Communications and Partner Marketing to align messaging and co-marketing opportunities across programs Own on-site logistics and execution for events, ensuring high-touch, on-brand delivery for customers, prospects, and partners Track and report on program and event performance (pipeline influenced, cost-per-lead, attendee quality) and use data to continuously optimize Act as the regional point of contact for field marketing strategy, keeping regional leadership and global marketing ops aligned on status and risks

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. In this role you will be responsible for one of THG Fulfil's largest and most complex accounts, spanning B2B/channel and B2C/D2C fulfilment, inbound and new product introduction (NPI), value-added services, systems integration, and commercial administration, with direct exposure to both client leadership and THG group executives. The Role This is one of the most strategic, highest-visibility accounts in the Fulfil portfolio, and a newly created, dedicated role to match. It carries real intensity: a daily governance and reporting obligation, and a breadth of scope across B2B, B2C/D2C, inbound, NPI, VAS, integrations and commercial that effectively spans several workstreams under one relationship. With that comes genuine ownership. The successful candidate will be THG's primary point of contact for the client's operational, logistics and programme teams, translating their requirements into internal action across warehouse operations, transport, IT/integrations, ISC and commercial — and holding those teams to delivery. They will own the account's governance calendar and daily reporting, resolve escalations end-to-end, and hold credible technical conversations on integrations without needing to do that work personally. This is a role for someone who wants to run something significant, not administer it. Why This Role Real seniority from day one: of one of Fulfil's largest and most complex accounts — you're the person in the room with senior leadership on both sides, not a supporting player. A genuin

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: The Event Marketing Specialist EMEIA is responsible for executing, and analysing event marketing programmes specifically designed to develop the sales pipeline for Jamf’s EMEIA market. In this role, they will ensure that marketing efforts are successfully executed, appropriately placed, and coordinated with company initiatives. This role is offered as hybrid from our office in London, with the expectation to be in the office 1-2 days per week. We are only able to accept applications for those based in the UK and have sponsorship to live and work in the UK. # LI -Hybrid What you can expect to do in this role: Develop project-specific tactics and execution plans to align with the business goals, drive opportunities and accelerate pipeline growth. Execute event marketing activities to a professional standard, including meeting deadlines and communicating effectively with your leadership, and third-party vendors. Collaborate and work cross-functionally with sales and marketing teams to define strategy in support of company and department goals. Prepare, manage, and adhere to activity-specific budgets, forecast spend, anticipate needs and seek ways to improve efficiency. Monitor and report on activity and campaign performance, summarise key findings, recommend and make timely adjustments when necessary. Develop follow-up plans alongside the Jamf sales team. What are we looking for

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Spa Supervisor Full Time | 40 Hours per Week King Street Townhouse Hotel Reporting to the Spa & Operations Manager The Spa Supervisor will support the Spa Manager in the day-to-day operation of the Spa and Gym, helping to ensure exceptional guest experiences, high operational standards and a positive, well-organised working environment. Key Responsibilities Support the Spa Manager with the daily operation of the Spa and Gym. Supervise and guide the team during assigned shifts, providing direction and support where required. Act as the point of contact for colleagues and guests during the Spa Manager’s absence or when delegated. Assist with duty management responsibilities and ensure the smooth running of the department. Support the achievement of revenue targets across treatments, memberships, retail and leisure. Monitor team productivity, stock usage and operational efficiency, reporting any concerns to the Spa Manager. Ensure all guest interactions reflect the luxury standards and values of King Street Townhouse Hotel & Spa. Monitor treatment, service, presentation and operational standards, addressing minor issues promptly and escalating matters where necessary. Help ensure that the guest journey, from booking and arrival through to treatment and departure, is seamless and personalised. Deliver exceptional treatments and provide professional hosting for spa guests, where appropriately qualified. Assist with rota planning and resource allocation in line with business levels and operat

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title: Fixed Term - Customer Operations Advisor Contract Type: 3 - 6 months (Dependant on business requirements) Shifts: Monday – Friday 8am-4pm with a 1 in 4 weekend Start Date - 2nd November or 9th November As a customer operations advisor, you're a vital part of our team, acting as a central point of contact for resolving customer and site issues. You'll work closely with other departments and manage a variety of administrative tasks, from handling invoices and refunds to engaging directly with customers on our websites and social platforms. Your role is essential in ensuring a positive and professional experience for everyone. What sets us apart is the continuous support you’ll receive, helping you master what it takes to provide exceptional service. In addition, you’ll receive specialised brand training tailored to your team, giving you in-depth product knowledge and the opportunity to experience products first hand. Here at Ingenuity, when you show up, you're ready to put your best foot forward and be an active part of our team. We're looking for someone who is ready to dig in and tackle challenges head-on, and ultimately, get it done by seeing every task through to completion. Key Responsibilities: Working with Customer Service to resolve customer and site issues efficiently through ticket management. Build and maintain working relationships across different departments. Manage customer

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Operations Reports to: Senior CX Operations Manager Apprenticeship: Customer Service Specialist Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the day-to-day operation of the Customer Experience function as an escalation point for more complex customer queries, using data and insight to resolve issues and help improve service performance across the team. Key Responsibilities Act as an escalation point for complex or ongoing customer queries that front-line agents cannot resolve. Support monitoring of CX performance metrics (contact rate, SLA adherence, quality scores) and flag emerging issues. Investigate the root cause of recurring customer issues and feed insight back to the wider team and leadership. Coordinate with other departments (Logistics, Compliance, BI) to resolve escalations and improve end-to-end service. Maintain and update knowledge base content and process documentation to reflect changes in policy or procedure. Support quality monitoring and coaching conversations, helping raise standards across the team. Contribute to small service-improvement projects aimed at reducing contact rate or improving customer satisfaction. What We Need From You Strong communication and problem-solving skills Resilience and a calm approach to handling complex or escalated queries A genuine interest in customer service and continuous improvement GCSEs (or equiva

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title: Fixed Term - Courier Advisor Contract Type: 3 - 6 months (Dependant on business requirements) Shifts – Monday - Friday 8am-4pm with a 1-4 weekend Start Date - 2nd November or 9th November As a Courier Team Advisor, you will play a key role in delivering an outstanding customer experience by providing second-line support for delivery-related enquiries across all brands. Acting as the link between our customers and courier partners, you will investigate delivery issues, liaise directly with courier providers, and provide timely updates and effective resolutions. Your ability to communicate clearly, solve problems efficiently, and manage cases with empathy and professionalism will be essential to ensuring every customer receives the highest level of service. You'll receive comprehensive training and ongoing support, equipping you with the knowledge and confidence to handle a wide range of delivery queries while developing your customer service and problem-solving skills. At THG, the customer journey is at the heart of everything we do. Every interaction is an opportunity to build trust, strengthen customer loyalty, and reinforce our commitment to delivering exceptional service. If you thrive in a fast-paced environment, enjoy working collaboratively, and are passionate about helping customers, we'd love to hear from you. Key Responsibilities: Manage and resolve delivery-related tickets raised by Customer Service Advisors and Self-Serv