Customer Support in United Kingdom

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: As a Business Development Representative (BDR) at Cohere, you will drive revenue growth by identifying, qualifying, and nurturing high-potential leads for our enterprise AI solutions. You’ll act as the first point of contact for prospects, understanding their business needs and aligning them with Cohere’s products to solve complex challenges like natural language processing, AI integration, and scalable language models. You’ll also have the opportunity to sell cutting-edge IP, that is being newly productised, within your own book of business. Key Responsibilities: Proactively research and identify target accounts across region in industries such as finance, technology, manufacturing, healthcare, public sector, etc. using tools like LinkedIn Sales Navigator and CRM platforms to prioritise high-fit prospects. Conduct 40+ outbound calls and personalised emails daily to engage decision-makers (e.g., CTOs, CIOs, and Business Unit leads), focusing on understanding their pain points and demonstrating how Cohere’s AI solutions can address them. Qualify leads using the BANT framework (Budget, Authority, Need, Timeline) and

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As a Member of Technical Staff in the Safety for Agents team, you will make a meaningful impact on the development of better, fairer, more trustworthy, and more secure Large Language Models (LLMs). Your primary focus will be on data generation, post-training algorithms, and evaluation methods to ensure Safety in the next generation of models that can access external resources and take actions in the world. You will work closely with other cross-functional machine learning teams and data annotation teams, and will also collaborate with product and policy teams. This role combines expertise in machine learning, ethical and responsible AI, experimental design, and data generation and management. It will require curiosity to tackle totally new scientific problems, engineering skills to implement the pieces we need to test solutions to these, and a desire to dive into messy data and results. You will be on a small team with a lot of autonomy and decision-making power, responsible for making the next generation of LLMs better for society as a whole. Please Note: The existing team work in offices in London, Edinburgh, Pa

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As a Performance Engineer in the Pre-Training team you will be responsible for optimizing the performance of our advanced language models and systems. Their primary focus is on improving key model training metrics, such as training throughput, ensuring high accelerator utilization. The team combines expertise in software engineering, machine learning, and low-level kernel design and development to design robust systems and enhance model performance. You will work on identifying and removing performance bottlenecks, develop cutting-edge training and profiling tools to help Cohere's mission of providing efficient and reliable language understanding and generation capabilities and drive innovation in the field of natural language processing. Note: We have offices in London, Toronto, New York and San Francisco, but we’re also remote-friendly! This team operates primarily between ET to CET time zones, so we’re seeking candidates in locations that align with these hours for effective collaboration. As a Member of Technical Staff, you will: Design and write high-performant and scalable software for training. Understand a

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As a Member of Technical Staff in Data Analysis and Evaluation, you will play a pivotal role in ensuring the quality, reliability, and performance of our large language models (LLMs). Your primary focus will be on designing and conducting data collection tasks, assessing and evaluating dataset quality, and analysing the robustness and generalisability of our models. You will work closely with cross-functional teams, including researchers, engineers, and data annotators, to conduct data-driven decision-making and improve the overall effectiveness of our AI systems. This role combines expertise in statistics, experimental design incl. human annotators, and machine learning to ensure that our models are trained on high-quality data and perform reliably across diverse scenarios. You will contribute to Cohere’s mission of advancing AI by ensuring our systems are robust, scalable, and impactful. Please Note: We have offices in London, Paris, Toronto, San Francisco, and New York, but we also embrace being remote-friendly! There are no restrictions on where you can be located for this role. As a Member of Technical Staff

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. In this role, you will: Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. Partner with enterprise IT teams t

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: Building AI agents that can assist with any kind of enterprise work is a challenging, open-ended problem. One key piece of solving it is replicating real work environments as realistically as possible - filling them with hard tasks to solve, creating plausible input data, and defining clear rewards for completing the work the right way. We build many of these reinforcement learning (RL) environments, then drop our agents into them to evaluate or train them. In this role, you are responsible for creating these RL environments, running AI agents inside them, and improving both the agents and the environments in the process. The results reach customers, whose feedback feeds back in - and the agent/environment improvement loop continues. Key Responsibilities: There are many open problems in this space. As a Member of Technical Staff, RL Environments, you will: Build new RL environments targeting different agentic capabilities and industry areas Train and evaluate agents in those environments Make all the pieces work together: tasks, data, tool implementations, and verifiers Work across modeling and product to identify

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. In this cross functional role, you will stand up our PR and Communications function in the EMEA region. You'll partner with the global Corporate Communications team to create regional plans that fuel our growth among governments and enterprises in the most highly-regulated industries. You’ll work with cross functional teams to ensure regional messaging is culturally relevant and effective for customers, partners, and employees in each region. This is a rare opportunity to build a comprehensive EMEA communications function at a fast-growing company in the most dynamic space in technology. This is a role for someone who likes to take big swings – and have fun doing it – where no job is too big or too small. Key Responsibilities Build a PR and Communications functio

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. The Agents & Automations team builds the platform inside North that lets customers create AI-powered workflows. Some of these workflows are structured automations, such as routing requests, keeping systems up-to-date, or triggering approvals. Others are more flexible agents that can gather context, use tools, make decisions, and take action across enterprise systems. As an engineer on this team, you will help build the core platform that makes this possible: the workflow builder, execution engine, integrations, debugging tools, observability, evaluation systems, and feedback loops that help customers understand and improve what they deploy. This is broad product engineering work across frontend, backend, and AI-powered systems. The

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. The Agents & Automations team builds the platform inside North that lets customers create AI-powered workflows. Some of these workflows are structured automations, such as routing requests, keeping systems up-to-date, or triggering approvals. Others are more flexible agents that can gather context, use tools, make decisions, and take action across enterprise systems. As an engineer on this team, you will help build the core platform that makes this possible: the workflow builder, execution engine, integrations, debugging tools, observability, evaluation systems, and feedback loops that help customers understand and improve what they deploy. This is broad product engineering work across frontend, backend, and AI-powered systems. The

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is seeking a Business Development Representative (BDR) to be an early member of our sales team. This role will handle both inbound leads and outbound prospecting to build a robust pipeline for our Account Executives. Candidates with some technical experience (i.e., having basic coding knowledge or prior experience at developer tool companies) are ideal. This position plays a crucial role in our go-to-market strategy, identifying and qualifying potential customers across all segments from SMB to Enterprise. You'll be the first point of contact for many prospects, setting the tone for their Replit experience. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for technology and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Generate and qualify new sales opportunities through both inbound lead follow-up and outbound prospecting activities Research target accounts and create personalized outreach strategies to engage potential customers Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Articulate Replit's value proposition and align it with customers' business challenges Schedule and coordinate meetings between qualified prospects and Account Executives Maintain accurate prospect data and activity logging in Replit's CRM (Hubspot) Collaborate with marketing to provide feedback on lead quality and campaign effectiveness Continuously refine outreach approaches based on performance data Meet or exceed monthly and quarterly qualifi

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Original Forward Deployed Software Engineer At Palantir, the Forward Deployed Software Engineer (FDSE) role isn’t just a job title: it’s the blueprint. We pioneered this unique position, embedding talented engineers directly with our customers to tackle their most pressing challenges head-on. As an FDSE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. FDSEs work side by side with our customers, rapidly understanding their toughest issues; architecting and building solutions that leverage business-critical data and the latest advancements in AI to solve them. Whether it’s “How do we predict and mitigate wildfire risks to optimize power grids?” or “How can we analyze and adapt a global food supply chain to deliver life-saving aid on time?”, you’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. You’ll have the rare opportunity to gain deep insight into and directly influence some of the world’s most critical industries and institutions. By building on Palantir’s powerful platforms leveraging integrated cutting-edge AI, you’ll help organizations unlock the full potential of their data to make smarter, faster decisions. Core Responsibilities As an FDSE, you’ll experience the autonomy of a startup, with the resources, mentorship, and stability of an established tech company. Your contributions will have a direct impact on our customers’ missions and the real world. You’ll work in small, agile teams and own the end-to-end execution and implementation of high-stakes projects, including: • Collaborating with fellow engineers

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . CB Payments, Ltd (CBPL) is Coinbase’s UK‑incorporated electronic money institution, authorised and supervised by the FCA and registered as a cryptoasset exchange and custodian wallet provider, enabling customers to move between fiat and crypto and access Coinbase’s UK platform. This dual‑hatted role serves both as CBPL’s 2LoD Country Risk Manager and as a Risk Manager within Global Operational Risk Management (ORM), running the local risk framework for the UK entity and contributing to Coinbase’s enterprise‑wide operational risk programs so that risks remain within appetite while the UK business grows safely. As a Risk Manager - Country & Operational Risk, you'll serve a dual-hatted role across CBPL (Coinbase's FCA-authorised UK entity) and Global Operational Risk Management. Our Enterprise Risk Management team builds and runs the frameworks that keep Coinbase growing safely within risk appetite across every entity and jurisdiction. You'll own CBPL's second-line-of-defence risk framework covering operational, financial, regulatory, outsourcing, and conduct risks while co-owning global ORM program areas that strengthen our enterprise-wide risk posture. What you'll do: Own CBPL's entity-level risk framework, running RCSAs, incident/issue management, KRI/KCI monitoring, and risk-appetite reporting for the CBPL Risk Committee and Board. Lead 2LoD risk challenge on ne

At Speechmatics, we’re expanding our user platform offering. We're looking for a Senior Front-End Software Engineer with a strong product mindset to help drive that growth. This is an opportunity to own end-to-end feature development at a leading-edge AI company, from shaping the user experience through to shipping and iterating based on real user feedback and analytics data. What you'll do Own product features from ideation through to delivery, contributing to UX thinking, frontend execution, and post-launch iteration Build polished, accessible user interfaces using React, JavaScript, HTML, and CSS Make UX and UI decisions independently, collaborating closely with designers and PMs rather than waiting on detailed handoffs Design and run A/B tests to validate product decisions and surface insights that improve the user experience Use analytics tooling such as Mixpanel to understand how people interact with the product and feed that learning back into what gets built Partner with backend engineers, product managers, and designers to ship features that genuinely move the needle for users and the business Write and maintain robust UI tests, taking ownership of quality in production and at scale Run user interviews and meet customers to understand how people use the product and what drives adoption What you'll need Proficiency in React, JavaScript, HTML, and CSS with a track record of shipping production-quality frontend code A product-minded engineering approach Comfort owning UX and UI decisions independently Hands-on experience with iterative development practices, including A/B testing and feature experimentation Familiarity with user analytics tools such as Mixpanel or a comparable platform Experience with UI testing frameworks and a solid grounding in frontend engineering best practices Confidence collaborating cross-functionally with designers, PMs, and backend engineers A track record of using user feedback and data to improve features Nice to have Experience us

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! Location: London (hybrid working in office 2 days in central London) About the Role: As a General Manager, you will be responsible for leading the UK country team to grow the market, manage the country P&L, and hit targets for net revenue and contribution margin. You will work closely with cross functional teams in setting a market strategy, alongside efficient tactical and operational plans to meet commercial goals, and produce strong propositions for both customers and taskers. What You’ll Work On: P&L responsibility for the UK business Shape the UK strategy to deliver core commercial goals including revenue and contribution margin Accountable for both sides of the marketplace: generating demand as well as ensuring strong supply health and task fulfilment Responsible for value propositions on both sides of the marketplace Directly manage the UK team that covers marketing, partnerships and tasker operations Champion the

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role As an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data. This role can be hybrid in our London hub. You'll report to the head of AI engineering. 🦸🏻‍♀️ What you'll do Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform. Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers. Collaborate closely with research scien