Director Of Customer Success in London

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Are you passionate about ensuring the highest quality for cutting-edge generative AI applications? As a software quality engineer at WRITER, you'll play a critical role in shaping the reliability, performance, and trustworthiness of our AI-powered work orchestration platform. You’ll be at the forefront of defining and implementing rigorous quality strategies for our enterprise-grade LLMs and AI agents, directly impacting how hundreds of global companies unlock transformational value through AI. This is a unique chance to dive deep into the unique challenges of AI quality assurance and make a tangible difference in a rapidly evolving field. This is a hybrid role based out of our London, San Francisco, Seattle, and New York City hubs. You will report directly to the director of engineering. 🦸🏻‍♀️ What you'll do Define and implement comprehensive quality assurance strategies and test plans for our AI agents and LLM-powered applications, ensuring exceptional prod

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning, coordination, governance, and execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ensuring alignment to scope, timelines, budget, and business outcomes. This role requires a highly experienced programme delivery leader who can establish strong governance, manage complex dependencies, mitigate risk, and successfully deliver one of WPP’s most significant Service Management transformation programmes. What you'll be doing: Programme & Project Delivery Lead the end-to-end delivery plan

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a Director, Multi-Vertical (CPG, Tech, Auto, Travel, Telco, Ents, QSR, FinServe, Govt), UK to lead our monetisation efforts across the vertical. Reporting to the UK Managing Director, you'll be responsible for building this multi-vertical business in one of EMEA’s largest markets. You will be working closely with cross-functional partners to drive business results for our clients while delivering growth. You will be managing a team of senior sellers and be part of the UK Senior Leadership Team. You will be representing Pinterest externally and be our voice in the industry on relevant topics. This is a full-time position based in the UK, and our office is in London. What you’ll do: Lead our sales strategy and execution for the multi-vertical business in the UK Develop market and competitive assessments to identify and drive new

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a Director, Retail, UK to lead our monetisation efforts for the vertical. Reporting to the UK Managing Director, you'll be responsible for building Pinterest’s Retail business in one of EMEA’s largest markets. You will be working closely with cross-functional partners to drive business results for our clients while delivering growth. You will be managing a team of senior sellers and be part of the UK Senior Leadership Team. You will be representing Pinterest externally and be our voice in the industry on relevant topics. This is a full-time position based in the UK and our office is in London. What you’ll do: Lead our sales strategy and execution for Retail in the UK Develop market and competitive assessments to identify and drive new opportunities for Pinterest in the UK Build on established relationships and dev

Position Overview We are seeking a transformative Senior Director, Talent Acquisition to lead the overall recruiting function and deliver a high-impact, modern, and scalable hiring experience across the organization. In this role, the successful candidate will partner closely with senior business leaders and HR stakeholders to align hiring priorities, shape workforce plans, and support business growth through innovative, data-driven talent strategies. This leader will oversee end-to-end recruitment strategy and operations, guide team performance, and drive process improvements that strengthen hiring outcomes, scalability, speed, and quality of hire. A key focus of the role will be leading the successful implementation and optimization of Workday Recruiting and related processes, while advancing the use of AI-enabled recruiting tools, automation, talent intelligence, and analytics to improve sourcing effectiveness, decision quality, operational efficiency, and candidate experience. The ideal candidate is an AI-forward talent acquisition leader who brings strong leadership, stakeholder management, strategic thinking, and communication skills, along with deep expertise in recruiting operations, team development, talent analytics, recruiting technology, and enterprise process transformation. They will bring experience leading large-scale systems and process change, including Workday implementation or optimization, as well as a thoughtful approach to the responsible use of AI and technology across the hiring lifecycle. They will also bring a fresh and creative approach to attracting top talent and play a key role in advancing and strengthening our employer brand in the market. Key Responsibilities Lead the global Talent Acquisition function across a broad team or portfolio, with accountability for recruiting strategy, delivery, team capability, technology adoption, and performance against hiring goals. Partner closely with senior business leaders, HR

Position Overview As we accelerate Diligent's presence across EMEA's specialist services markets, we're looking for a driven, commercially sharp sales professional who can win and grow with senior buyers in a governed, compliance-driven world. This is a rare opportunity to join Specialty Markets, a high-growth EMEA division serving the firms that manage governance, entities, risk and audit on behalf of their clients. You'll own a defined, high-value territory with a clear mandate: grow net-new revenue and expand within an established base of Diligent relationships. If you know how to sell complex, multi-stakeholder software into professional and regulated services firms – and can get credible with their leaders fast – this role was built for you. The Market You'll Sell Into You'll sell to professional and regulated services firms that deliver governance, entity, risk, compliance and audit work on behalf of their clients. In practice that spans fund administrators, corporate service providers, management companies (ManCos / AIFMs), law firms, private equity and venture capital firms, trust & fiduciary services, risk advisers, and audit & advisory firms. This isn't back-office compliance – it's a revenue-generating service line they deliver to their own clients. Diligent's platform underpins how they run and scale that work, which makes us central to how they win, serve and grow their client base, not just how they stay compliant. Jurisdictions: this is a single, flexible mandate that can be run across any of our key offshore and onshore markets – including the Channel Islands, Luxembourg, Ireland, the UK, Cayman, BVI, Bermuda, the Isle of Man and the Middle East. Key Responsibilities Own the full commercial cycle across your patch – from prospecting and pipeline generation through to close and upsell – working both new-logo acquisition and account expansion. Use your network and market flue

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Senior Director, Programme Management Location: London Reporting to: Global Senior Director, Strategic Programmes Why We Are Hiring: WPP’s Data & Technology Solutions (DTS) is WPP’s global data products and technology team. We partner with our agencies and clients to create data-driven solutions and technology products that power marketing transformation. At the heart of this is WPP Open , our AI-powered marketing platform that brings together people, data, tools and AI to help deliver better outcomes for clients. We're looking for a Senior Director, Programme Management to join our Strategic Programmes team and help deliver some of DTS's most important initiatives. This is an opportunity to work across a wide range of programmes, bringing together teams, stakeholders and capabilities from across the business to deliver meaningful change. You'll play a key role in turning priorities into action, helping teams stay aligned, navigate challenges and deliver successful outcomes. You'll enjoy building relationships and bringing clarity to complex

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About Data & Technology Solutions WPP’s Data & Technology Solutions is the WPP’s unified global data products and technology team. We work with our agencies and clients to build data-driven solutions and technology product to power marketing transformation. WPP Open is our AI platform for marketing, it connects marketing professionals, data, tools and AI in a single place. WPP Open is the simplest, safest and fastest way to realize the benefits of scaled AI – delivering better-informed creative ideas faster, at scale and at lower cost. We’re endlessly curious and our team of thinkers, builders, creators and problem solvers are over 2,000 strong, across 20 markets around the world. WHO WE ARE LOOKING FOR We are seeking a strategic and commercially driven leader to define and execute WPP’s data partnership strategy within EMEA. This role will be critical in sourcing, integrating, and scaling data partnerships to support local market growth whi

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As part of WPPs Elevate28 strategy, we are accelerating a major Finance Technology transformation to simplify, modernise and standardise the platforms, data and processes that underpin G lobal F inance. This portfolio is critical to statutory reporting, management reporting, forecasting, planning, control, performance management , compliance, and executive decision-making. The Global Programme Director - Finance Technology will shape, govern and drive WPP’s global Finance Technology transformation portfolio. This senior enterprise leadership role turns a complex, multi-year agenda into a coherent roadmap that simplifies the finance technology estate, strengthens control and resilience, and enables faster, more trusted business insight. The role spans Finance ERP standardisation, consolidation platform replacement, enterprise performance management, revenue forecasting, analytics, finance data foundations and operating model change. It will work across Group Finance, Enterprise Technology, agencies, markets, regions and deliver

Position Overview: We are excited to introduce a newly created Senior HR Business Partner role, partnering directly with the Senior Leadership Team (SLT) to drive organizational effectiveness, leadership capability, and strategic workforce planning across the business. Central to the role is holding senior leaders accountable for their own growth as leaders: coaching them with the same rigor they are expected to apply to their teams, so that as leaders level up, their team’s level up alongside them. You will help drive effective people practices by balancing business priorities with employee experience and will play a key role in evolving Diligent’s HR operating model toward more strategic, AI-enabled ways of working. The ideal candidate is collaborative, business-minded, and solutions-oriented, with strong judgment, communication skills, and the ability to build trusted relationships with senior stakeholders – while being direct enough to hold them to account. Key Responsibilities Serve as a senior strategic HR partner to the Senior Leadership Team (SLT) for an assigned business unit or regional pod, leading org design, talent planning, succession planning, and coaching. Develop the people strategy for the business unit or function you support, in partnership with senior leadership, translating business strategy and objectives into a people plan that delivers maximum impact. Lead strategic workforce planning for the business unit — including how work is organised across people and AI agents — and navigating the balance between building AI capability and developing the human skills needed for the future in an AI-first organisation. Partner with the HR Director on implementation and functional roll-out of the broader people strategy. Lead the business unit’s talent and performance cycles, including goal-setting/OKR cadence, SLT-level calibrations, compensation review for the SLT-and-below population, and 9-box grid review. Drive turning workforce, engageme

About the Job: We're looking for a Senior EMEA Marketing Manager to lead marketing in the region, in close collaboration with Sales, with field activities and events as the core part of the role. This is a senior, individual-contributor position for someone who knows how great regional B2B marketing programs are built — from tactics through hands-on execution — and who's looking to shape and build the approach rather than run a standard playbook. You'll join a growing international marketing team in an essential role for the team and business, reporting to the International Marketing Director. You'll take full ownership of the EMEA field calendar and act as the region's on the ground presence, with the scope to also contribute to broader regional marketing campaigns. In this role, you'll get to innovate and design impactful, memorable experiences that drive real results. Responsibilities: Own the EMEA field calendar end-to-end — from tactics and planning through execution and post-event follow-through, across owned events, third-party conferences, sponsorships, executive roundtables, and partner co-marketing events etc. Lead regional sponsorship approach and vendor management — negotiate sponsorship packages and deliverables, coordinate on assets and work with agencies, partners and vendors. Design differentiated, memorable experiences — go beyond the standard execution model to create formats that genuinely engage audiences and build awareness around the brand. Partner closely with EMEA Sales — work hand-in-hand with Sales and SDR teams on field activities, on-site engagement, and structured post-event follow-up. Act as a confident, credible voice with internal stakeholders to represent Marketing. Own reporting and ROI — track leads, pipeline capture, and spend against your Marketing activities and campaigns, and report results back to leadership. Operate independently — take action and define approach, budget requests, format, and vendors in line with Sales

Position Overview: The Director, Product Marketing will own the end-to-end go-to-market strategy for Diligent Boards , driving positioning, messaging, product launches, market intelligence, sales enablement, pricing and packaging, and customer adoption across key segments and regions. We are looking for a strategic B2B SaaS product marketer with strong technical aptitude who can translate complex technology into compelling customer value. The ideal candidate has experience in a SAAS technology company. Exposure to product-led growth (PLG) is highly valuable. You will partner closely with Product, Engineering, AI/Data, Sales, Marketing, Customer Success, Enablement, Finance, and senior leadership to identify market opportunities, influence product strategy, and bring differentiated technology solutions to market. This is a high-impact role requiring someone who can move seamlessly between technical product detail, customer insights, commercial strategy, and compelling storytelling . Key Responsibilities: Go-to-Market & Product Strategy Own end-to-end GTM strategies for Diligent Boards across key customer segments and regions. Develop differentiated positioning, messaging, value propositions, and launch strategies based on customer, market, and competitive insights. Partner with Product and Engineering to understand product roadmaps, technical capabilities, integrations, data, AI functionality, and translate these into compelling customer benefits. Identify opportunities to improve product-market fit, adoption, expansion, and revenue growth. AI & Technical Product Marketing Develop GTM strategies for AI-powered products and capabilities , translating AI/GenAI functionality into clear business value and differentiated market positioning. Build sufficient technical depth to