Director Of Customer Success in United Kingdom

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The International Revenue Operations team is the operational engine behind Vanta's global GTM expansion. This team designs and executes the processes, systems, and operational rhythms that enable our sales, customer success, account management, and partner teams in EMEA and APAC to scale efficiently and hit ambitious revenue targets. They own forecasting accuracy, territory planning, pipeline health, compensation administration, and cross-functional collaboration across the international GTM org. The team's work directly drives revenue predictability, operational efficiency, and GTM excellence as Vanta expands globally, with the international market being one of our fastest-growing parts of the business. As the Director of International Revenue Operations, you will have a front row seat to building and scaling this massively impactful area of our business. What you’ll do as a Director, International Operations at Vanta: Build and lead a team of 4 revenue operations professionals supporting Vanta's international GTM organisation across pre-sales and post-sales functions Own the operating rhythm for EMEA and APAC revenue teams, including forecasting, pipeline inspection, territory management, and quarterly business reviews Partner closely with international sales leadership to drive forecast accuracy, identify pipeline gaps, and remove friction in the sales process Design and implement scalable processes for lead routing, opportunity management, comp administration, and performance tracking across multiple regions Collaborate with global RevOps leadership, Business Systems, and GTM Analytics to ensure consistency while adapting f

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Onboarding Reports to: Customer Success Director Apprenticeship: Business Administrator Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the end-to-end onboarding of new clients into the Customer Experience function, coordinating project plans, channel set-up, testing and stakeholder communication so every client goes live smoothly and on time. Key Responsibilities Maintain onboarding project plans and trackers for assigned clients, minute onboarding calls, and produce regular status summaries for internal and client audiences. Support configuration of customer service channels (email, live chat, phone, social and marketplace), including auto-responses, macros, routing rules, SLAs and holiday calendars. Assist with knowledge base/FAQ setup and configure user accounts, roles and permissions. Draft and run UAT test scripts, log and track defects to resolution, and coordinate sign-off with clients. Act as a day-to-day point of contact for onboarding clients, handling first-line escalations and supporting a complete handover to BAU/account management. Coordinate across internal teams (CS Operations, Client Services, Tech, Fulfilment) to keep onboarding on track, raising and chasing internal tickets. Brief the operations team ahead of go-live on volumes, staffing and edge cases, and flag resourcing or capacity risks early. What We Need From You A friendly, organis

About The Role The Director, Strategic Alliances, EMEA will be responsible for defining and executing Diligent's partnerships strategy across the EMEA region as a senior individual contributor. This role will focus on identifying, structuring, and closing high-impact strategic partner-led deals that accelerate customer acquisition, expand Diligent's enterprise footprint, and drive revenue growth through partner resell and co-sell motions — with a particular focus on advisory and consulting firms (Big 4 and Tier 2) and large resellers/channel partners. This senior leader will develop deep insight into regional market dynamics and build the foundational partner ecosystem across advisory/consulting firms, resellers, and channel partners at the pace needed to match Diligent's rapid growth. This is fundamentally a builder's role — the person in this seat will need to build and own the region and its relationships largely from the ground up. This role requires close collaboration with Sales, Product, Marketing, and Customer Success teams. Success will be measured by partner-sourced and partner-influenced revenue, new logo acquisition, expansion of product usage through partners, and the establishment of scalable partnership models that can be operationalized as the business grows. Responsibilities Partnership Strategy & Execution Execute the EMEA partner strategy in alignment with Diligent's global objectives and regional go-to-market plans. Identify, prioritize, and secure strategic partnerships across advisory/consulting firms (Big 4 and Tier 2) Develop partner value propositions, commercial frameworks, and engagement models tailored to EMEA market needs. Establish repeatable partnership structures, playbooks, and success metrics that can scale over time as the region and partner base grow. Channel & Revenue Impact Drive partner-sourced and partner-influenced p

Position Overview: As an Enterprise Account Director with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for prospecting new business within the FSBI territory for complex accounts with longer sales cycles. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth. Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth. Leads the coordination of Sales stakeholders to prioritise actions for multiple assign

Position Overview: As an Account Director with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth. Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth

Position Overview: As an Account Director with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. This role operates on a hybrid model, with 50% office-based work required (periodic travel to partner offices will be required). This role is open to candidates based in London. Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the UK. Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting th

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Account Executive to join our team. This is a Hybrid role, reporting to the Regional Director in the Sales and Go-to-Market department. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. What you’ll do (Role Expectations) Manage an assigned territory focused on net new logo and upsell opportunities across the UK market within mixed verticals Drive revenue growth by selling into major level accounts (40,000 users + ) Pa

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an Enterprise Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to a Regional Director, Enterprise Sales. You Will: Exceed quarterly and annual software and services sales quotas Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development Develop short and long-term growth and renewal strategies across your customer base Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success Perform other duties as assigned You Have: 7+ years of experience selling enterprise software or services Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterprise organisations (>10,00

Position Overview: The Solutions Sales Director will play an instrumental role in driving revenue growth for Diligent’s solutions across existing and new accounts. This role is focused on candidates with strong expertise in entity management space , either as a practitioner (e.g., company secretary) or someone who has directly used entity management tools in a commercial or operational setting. The Solutions Sales Director is responsible for managing larger, complex accounts with longer sales cycles and driving adoption of the Diligent One Platform. This individual contributor position manages the full sales cycle, from initial prospect/customer meetings through to deal completion, while orchestrating internal expertise to deliver on and grow accounts. Providing coaching, guidance, and support to Sales stakeholders is a key element to enable team members to learn best practices. Success in this role is measured by expanding product usage in existing customers, migrating customers to the Diligent One Platform, and selling to new accounts. Key Responsibilities: Demonstrate and maintain expert-level knowledge of Diligent’s entity and subsidiary management solutions. Prospect and manage new and existing business within the designated territory, focusing on larger, complex accounts with longer sales cycles. Apply a consultative ‘solutions selling’ approach, using deep domain expertise to understand customer needs and position the Diligent One Platform effectively. Leverage industry-focused insights to create long-term competitive advantages for customers. Expand strategic customer relationships and drive growth across multiple areas of the organisation. Gather feedback from customers on needs, products, and features; collaborate with product management and marketing to drive improvements. Develop strategic account plans that generate new business and upsell opportunities, coordinating cross-functional teams to execute plans. Manage the end-to-end sales cycle using

Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. Over the past year, we've built one of the fastest-growing Enterprise Sales organizations in EMEA. Now we're looking for a hands-on Regional Sales Director to lead our Western Europe business across the UK, Ireland, France, Benelux, and Northern Europe. This isn't a role for someone who wants to manage from behind a dashboard. We're looking for a leader who enjoys being in the field, building pipeline alongside the team, partnering with customers, and helping experienced Enterprise sellers win bigger. Location: London, UK (preferred) What you'll do Lead, coach, and develop a team of Enterprise Account Executives across Western Europe. Own the regional sales strategy and execution to achieve ambitious growth targets. Drive pipeline generation, forecasting, operational excellence, and accurate sales execution. Partner closely with customers, Sales Engineers, Marketing, and Channel teams to accelerate strategic opportunities. Support the team throughout complex enterprise sales cycles, from prospecting to closed deals. Identify new business opportunities and expand Torq's presence across the region. Recruit, hire, and develop top-performing Enterprise sales talent. Represent Torq at customer meetings, executive briefings, and industry events. Foste

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Summary To provide global functional leadership for the Solutions Architecture organization, driving corporate-wide alignment across product, engineering, sales, and delivery. The Director works with highly abstract ideas across diverse functional areas to influence global product roadmaps via structured field feedback, define corporate consulting handoff protocols, and oversee the pricing, packaging, and monetization strategies of the global Professional Services portfolio to maximize market share growth and global operational success. Why This Role? As a Director, you step away from regional execution to influence corporate-wide policy and global strategy. This role provides an elite level of exposure, placing you at the helm of functional design where your decisions directly steer how the entire global SA organization operates, packages its offerings, and interacts with Snowflake’s core Product Management, Engineering, and Global Sales leadership divisions. What You’ll Do Product Roadmap Influence: Synthesize global field feedback on customer requirements, structural competitive gaps, and market needs to directly influence Snowflake’s global product features, engineering focus, and platform releases. Global Delivery Governance: Define, institutionalize, and enforce globa

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion,

About the Job: LaunchDarkly is looking for a VP, EMEA Sales to lead and scale our regional sales organization as we enter a period of high growth and expand across a growing portfolio of products. Reporting to the Chief Revenue Officer, this leader will own new business and expansion revenue across EMEA. This is a high-impact leadership role for a builder and operator who can turn regional insight into a focused go-to-market strategy, build a repeatable pipeline engine, and create the operating discipline needed for predictable growth. The VP will lead a multi-level sales organization and partner closely with Marketing, SDR/BDR, Solutions Engineering, Customer Success, Partnerships, Enablement, and Revenue Operations. This is an exciting opportunity to help shape the next phase of LaunchDarkly’s growth by bringing our AI Runtime Control capabilities to more customers across EMEA, helping organizations build, deploy, and manage AI-powered applications with greater control and confidence. Responsibilities: Own new business and expansion revenue across EMEA. Set regional go-to-market strategy across segmentation, territories, coverage, capacity, hiring, and resources. Build repeatable pipeline across outbound, inbound, account-based, and partner channels. Establish operating rhythms for pipeline inspection, forecasting, deal progression, performance, and business reviews. Deliver accurate forecasts and visibility into pipeline, deal health, productivity, risks, and opportunities. Lead and develop Sales Directors, Managers, and Account Executives while building a strong management bench. Drive consistent sales methodology, account planning, qualification, and pipeline hygiene. Engage in strategic deals through executive relationships, value selling, negotiation, and deal strategy. Scale land-and-expand across new logo, adoption, cross-sell, and expansion motions. Partner with Solutions Engineering and Customer Success to improve deal quality, adoption, reten

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Manager, Solution Engineering, you will: Hire, coach, and inspire a high-performing team of Solution Engineers, driving career development, performance management, and continuous skill enablement. Support and coach your SEs as they partner with Account Executives to discover customer pain points, develop opportunities, and secure the technical win. Partner directly with senior customer technical leaders on strategic opportunities to articulate Okta’s platform value and secure technical buying decisions. Build deep relationships with key partner technical sales leaders to establish Okta as their preferred identity security standard. Partner with aligned Area Sales Directors to design, execute, and scale Go-To-Market strategies that consistently exceed regional booking targets. Align with Sales, Marketing, Customer Success, and peer SE managers to share best practices, track market trends, and support organizational scaling. Present on key Identity & Access Management (IAM) and cybersecurity topics at Okta events and industry conferences. Collaborate with HR, Finance, and Operations on workforce planning, budget alignment, and talent acquisition strategies. Serve as an ambassador between the field and headquarters, funneling critical customer feedback and product requirements directly to Okta's Product and Engineering teams. We are looking for demonstrable experience in: A proven track record of managing and scaling high-performing Solution or

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close. You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a hybrid role and is open to applicants located within commuting distance of our London or Luxembourg offices. In this role, you will report to the Director, Enterprise Sales. WHAT YOU’LL DO: Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets. Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline. Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment. Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments. Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers. As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from