Infrastructure Team Manager in London

About the Team Our London-based team builds the backend systems that help ChatGPT scale reliably. We work on infrastructure close to the product, partnering with engineering teams to improve the performance, resilience, and operability of critical user-facing systems. Our work combines backend software engineering with distributed systems and production reliability. We build shared capabilities, improve high-traffic workflows, and make it easier to introduce new product functionality without compromising performance or availability. About the Role This role is for software engineers who want to build and evolve backend systems operating at significant scale. You’ll write production code, design shared infrastructure, and solve technical challenges involving performance, distributed systems, and system reliability. You’ll also own how those systems behave in production: how changes are rolled out, how issues are detected and diagnosed, and how recurring operational problems can be addressed through better software and system design. This is a strong fit for backend engineers who enjoy complex systems problems and want a direct connection between the infrastructure they build and the experience of ChatGPT users. In this role, you will: Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences. Develop shared services, APIs, and infrastructure that help product teams build and launch new capabilities safely. Improve the performance, scalability, and efficiency of production systems as usage and product complexity grow. Build and improve systems for asynchronous processing and other large-scale backend workloads. Lead architectural improvements and infrastructure migrations while maintaining correctness, compatibility, and safe rollout and rollback. Strengthen monitoring, alerting, and diagnostics to detect problems early and reduce customer impact. Participate in on-call, incident response, and root-cause analysis, and turn operational lea

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need. This is a hybrid position, based out of our New York City or London hubs. You'll report to our director of engineering. 🦸🏻‍♀️ What you'll do Technical

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need. This is a hybrid position, based out of our New York City or London hubs. You'll report to our director of engineering. 🦸🏻‍♀️ What you'll do Technical

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: The Sandbox service team at SpaceXAI builds and maintains a secure, scalable system that gives our models safe, controlled access to computational environments. This infrastructure powers critical workloads across training and product, enabling models to run code, build software, interact with tools, and even control applications with user interfaces. We provision containers and virtual machines on large-scale clusters, granting models interactive control over these remote environments. Our work spans the full stack: from orchestrating massive jobs and resource scheduling at the cluster level, to fine-tuning filesystem performance on nodes. The Sandbox service enables Grok to safely run and test code in real-time for user queries, and supports reinforcement learning in training, where models interactively explore tools ranging from compilers to productivity apps. BASIC QUALIFICATIONS: Expert knowledge of Rust, C++ or Go Familiarity with Python Deep experience with either Linux or Windows systems (familiarity with both is a strong plus) Experience with virtualisation and containerisation technologies (e.g., cgroups, KVM, gVisor, QEMU) Solid knowledge of the networking stack COMPENSATION AND BENEFITS: £107,000 -

About the Team The Platform Systems team at OpenAI operates at the intersection of cutting-edge AI and large-scale distributed systems. We build the engineering and research infrastructure required to train OpenAI’s flagship models on some of the world’s largest, custom-built supercomputers. Our team develops core model training software and works deep in the stack - spanning collective communication, compute efficiency, parallelism strategies, fault tolerance, failure detection, and observability. The systems we build are foundational to OpenAI’s research velocity, enabling reliable, efficient training at frontier scale. We collaborate closely with researchers across the organization, continuously incorporating learnings from across OpenAI into the evolution of our training platform. About the Role As a Software Engineer, Platform Systems, you will design and build distributed systems that provide visibility into large-scale training workloads and help operate them reliably at scale. You’ll work on failure detection, tracing, and observability systems that identify slow or faulty nodes, surface performance bottlenecks, and help engineers understand and optimize massive distributed training jobs. This infrastructure is critical to operating OpenAI’s training stack and is actively evolving to support new use cases and increasingly complex workloads. This role sits at the core of our training infrastructure, blending systems engineering, performance analysis, and large-scale debugging. In This Role, You Will Design and build distributed failure detection, tracing, and profiling systems for large-scale AI training jobs Develop tooling to identify slow, faulty, or misbehaving nodes and provide actionable visibility into system behavior Improve observability, reliability, and performance across OpenAI’s training platform Debug and resolve issues in complex, high-throughput distributed systems Collaborate with systems, infrastructure, and research teams to evolve platform

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Threat Intelligence team protects OpenAI’s technology, people, research, and infrastructure by proactively identifying and disrupting adversaries who seek to compromise our systems or misuse our models. We investigate sophisticated threats, build tooling to scale and augment analysis, and deliver intelligence that shapes security strategy and equips leadership with timely, risk-aware insights. We combine technical depth, investigative rigor, and strong cross-functional partnerships to uncover threats and drive impact across OpenAI’s security and research organizations. About the Role As a Technical Threat Investigator at OpenAI, you will help protect the company from sophisticated adversaries targeting OpenAI and the broader ecosystem, as well as those attempting to misuse our models in support of cyber operations. This is a deeply investigative role. You will independently conduct complex, end-to-end investigations into capable threat actors to understand their behavior, infrastructure, emerging techniques, and how AI is integrated into their workflows. You’ll use these insights to proactively identify malicious activity and drive detection, disruption, enforcement, and safety improvements across the company. You’ll translate your investigative findings into durable solutions that scale impact. You’ll build and own lightweight tooling, automate where it matters, and create AI-assisted workflows to make investigations faster, more repeatable, and more effective over time. In this role, you will: Conduct deep, end-to-end investigations into sophisticated threat actors interacting with OpenAI’s models, products, and broader ecosystem. Think like an adversary — model attacker behavior, anticipate misuse patterns, and proactively hunt for, identify, and disrupt malicious activity. Leverage internal telemetry, OSINT, vendor data, a

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to translate frontier research into real-world impact. Within OpenAI, the Go-to-Market organization helps customers understand, adopt, and scale our products across their businesses. The team includes Sales, Solutions, Support, Marketing, Partnerships, and Strategic Pursuits professionals who work together to bring the benefits of AI to organizations globally. About the Role We are hiring a Senior Specialist Seller to join the Strategic Pursuits team and lead priority opportunities generated through the joint AWS and OpenAI co-sell motion. You will partner closely with Account Directors, AWS field teams, and cross-functional stakeholders to identify, shape, advance, and close high-value strategic enterprise engagements. This role is ideal for a senior seller with deep experience in enterprise technology, AI, cloud, or complex transformation sales motions. You should be comfortable operating in executive-facing environments, aligning multiple stakeholders, and turning customer priorities into commercially compelling and technically credible opportunities. This role is based in London or Munich. We operate on a hybrid model of 3 days per week in office and offer relocation support. In this role, you will: Lead commercial execution of priority AWS/OpenAI co-sell opportunities across strategic enterprise accounts. Identify and qualify high-potential opportunities focused on GenAI adoption, frontier platform use cases, and enterprise-wide transformation. Partner with AWS and OpenAI field teams to align account strategy, messaging, stakeholder mapping, and execution plans. Develop customer-facing value propositions that connect OpenAI capabilities with business priorities and AWS infrastructure strategies. Drive executive-level engagement including customer me

About the Team OpenAI's Training team is responsible for producing the large language models that power our research, our products, and ultimately bring us closer to AGI. Achieving this goal requires combining deep research into improving our current architecture and optimization techniques, alongside long-term bets aimed at improving the efficiency and capability of future generations of models. We are responsible for integrating these techniques and producing model artifacts used by the rest of the company, and ensuring that these models are world-class in every respect. About the Role As a member of the training team, you will push the frontier of LLM development for OpenAI's flagship models, enhancing intelligence, efficiency, and adding new capabilities. Relevant interests may include areas such as architecture design, long-context and efficient attention, optimization and the science of scaling. Ideal candidates have a deep understanding of LLM architectures, a sophisticated understanding of model inference, and a hands-on empirical approach. A good fit for this role will be equally happy coming up with a creative breakthrough, investing in strengthening a baseline, designing an eval, debugging a thorny regression, or tracking down a bottleneck. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, prototype and scale up new architectures to improve model intelligence Execute and analyze experiments autonomously and collaboratively Study, debug, and optimize both model performance and computational performance Contribute to training and inference infrastructure You might thrive in this role if you: Have experience landing contributions to major LLM training runs Can thoroughly evaluate and improve deep learning architectures in a self-directed fashion Are motivated by safely deploying LLMs in the real world Are well-versed in the state of the a

We're looking for an ML Data & Platform Engineer to own the infrastructure that powers our speech AI models: the pipelines that source and prepare training data, and the platform that trains, evaluates, and serves them in production. Speech AI has a data problem most ML teams don't, and you'll be at the centre of solving it, working as part of our ML team to remove friction across the entire lifecycle and get better models into production faster. This is a broad, cross-functional role suited to someone who enjoys working across the full stack: data infrastructure, distributed systems, and production ML, and who takes ownership of problems end to end rather than waiting to be told what to fix. What you'll do Designing, building, and maintaining scalable data pipelines for ingesting, transforming, validating, and storing large datasets used to train our models Developing and maintaining web scraping and data acquisition solutions to keep training datasets fresh, high-quality, and available at scale Building and operating the infrastructure that lets the ML team deploy and evaluate new models quickly, and that serves models efficiently and reliably in production Optimising infrastructure for both iteration speed and production reliability, including GPU utilisation, job scheduling, and training efficiency Implementing observability (monitoring, logging, alerting) across data pipelines and ML systems to catch issues early and keep things running smoothly Troubleshooting complex issues across distributed systems, spanning data infrastructure, training, and inference Continuously improving our data and MLOps practices, and helping shape the roadmap for how our platform evolves as we scale What you'll need Strong proficiency in Python and SQL, with a solid backend or data engineering foundation Hands-on experience with containerisation and orchestration (Docker, Kubernetes), and working with a major cloud provider Experience building data pipelines and ETL/ELT processe

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: As an ideal candidate you have a good understanding of how highly scalable and reliable production infrastructure is built. Most of our backend infrastructure is written in Rust. So familiarity with a compiled language such as C++, Rust, or Go is highly beneficial. RESPONSIBILITIES: Build the SpaceXAI API that serves our models to developers worldwide Own the end-to-end system responsible for high-throughput inference, handling billions of tokens per minute with low latency and high availability, including model serving infrastructure, request routing, SDK development, rate limiting, observability, and efficient scaling BASIC QUALIFICATIONS: Expert knowledge of either Rust or C++ Experience in designing, implementing, and maintaining reliable and horizontally scalable distributed systems Knowledge of service observability and reliability best practices Experience in operating commonly used databases such as PostgreSQL, Clickhouse, and MongoDB PREFERRED SKILLS AND EXPERIENCE: Experience with LLM inference engines and serving frameworks (e.g., SGLang, TensorRT, vLLM) Experience designing or building with agent SDKs and agent orchestration frameworks Experience with Docker, Kubernetes, and containerized applicatio

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are seeking a talented Software Engineer to join our X Money team, focused on building a revolutionary global payment network that will serve over 600 million users and rival the world’s largest financial institutions. In this role, you will specialize in backend development, designing and optimizing robust microservices to ensure scalability, security, and reliability. You will support full-stack efforts, collaborate with cross-functional teams on payments, fraud detection, and compliance initiatives, and contribute to the creation of a high-scale financial products platform. This is an opportunity to work on greenfield projects in a fast-paced, startup-like environment, driving innovation at the intersection of AI and finance. RESPONSIBILITIES: Develop backend services, APIs, and data models to support high-volume, multi-user environments. Work with iOS, Android & Web client engineers to ship products. Design robust infrastructure and microservices for payments, transactions, growth, monetization, and engagement across platforms. Build and maintain fullstack features, including user dashboards, personalized experiences, content delivery, interactive tools, assessments, and real-time analytics. Le

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are The AI Implementation Engineer owns the technical delivery and stabilization of Ema's agentic AI solutions in customer environments — from commitment through production rollout and steady state. This is a hands-on, post-sales, customer-facing engineering role: you build, you deliver, and you are the technical anchor the customer leans on. You are equally comfortable writing production code, debugging an integration the night before a go-live, walking a customer's VP of Operations through an architecture decision and translating a messy business problem into a feasible agentic workflow. You thrive in ambiguity, make abstract problems concrete, and reduce chaos rather than amplify it when things go wrong. You'll work closely with Value Engineering, Product, Engineering, Infrastructure, and the customer's IT and business teams to prove that agentic AI can be implemented responsibly — not heroically. What You'll Work On End-to-End AI Delivery Ownership Own technical delivery from design alignment through production rollout and Stabilization Configure, extend, and integrate Ema's agentic AI platform to meet customer requirements Ensure solutions align with Ema's agentic arch

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role This is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement—partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy. The opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying "no"—it's about finding creative ways to say "yes, and here's how we do it securely." You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances. This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challen

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role This is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement—partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy. The opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying "no"—it's about finding creative ways to say "yes, and here's how we do it securely." You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn