Jobs in Bicester

The opportunity We're currently looking for a Customer Engagement Advisor. Someone to join our Customer Experience team and play a key role in putting our customers first, and ensuring our Customer Engagement Centre are offering finest levels of customer service. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. Working directly with the Contact Centre Team Leaders, our Contact Centre Manager and our Customer Engagement Centre team this role will be key in delivering a hassle-free experience for all our customers. This position is located at our Bicester office and will require a minimum of three days in our office. We believe in a hybrid model when it comes to remote and onsite work, knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time and support to do what needs to be done. And to enjoy doing it, of course. The responsibilities In this role, you'll be expected to champion all areas of customer engagement, putting the customer first in everything you do. Working as a member of the Customer Engagement department, you'll be instrumental in our ambition to be the best in class for customer service and offer all Polestar customers the finest experience. See below for a more thorough breakdown of the various tasks and areas you'll be responsible for: Handle enquiries from customers via Inbound Calls, Emails, Cases and chats Outbo

The opportunity We're currently looking for an HR Projects (FTC- 6 Months) to join our HR Business Commercial team and help us deliver agile and reliable HR support across the UK Sales Unit. This role is primarily focused on supporting a key HR data and systems project, ensuring employee data is accurate, complete and up to date within our HRIS and Employee Communication portal. The role will also provide HR administrative support and assist with wider HR activities as required. If you're passionate about attention to detail, data accuracy, continuous improvement and creating efficient HR processes, this is your chance to make an impact in a fast-moving, innovative environment. You'll be part of the HR Business Commercial team and report to the HR Business Partner UK. The role is based in Bicester, UK. We recognize the value of in-person collaboration and have a 3 days a week in the office policy, but what matters most is having the time, tools and trust to get things done and to enjoy doing them. Please note that this is a six-month fixed-term position and, internally, the role will be known as HR Trainee. The role has been created to support a number of HR projects and organisational improvement initiatives during a period of increased business activity. This is a temporary position established to meet a specific business requirement and is therefore expected to end upon completion of the six-month fixed-term contract. The responsibilities As an HR Projects Officer, you wil