Knowledge Strategist Team Lead in London

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products. At Palantir, we view documentation as a key part of product development. Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software. You’ll be a thought partner with our product development teams, combining your communication skills with empathy for users and product knowledge. Your work will primarily be on written documentation, but may also include interactive tutorials, recorded demonstrations, or other communication channels. Teams and individuals at Palantir operate with a high degree of autonomy and independence. In this role, you’ll be responsible for setting priorities for your work, deciding where to allocate your time based on an assessment of stakeholder and organisational needs. You should be comfortable thinking about the “big picture” narrative and structure of our documentation, as well as diving into the details. On any given day, you might find yourself editing a guide drafted by a developer, writing a new tutorial for a critical workflow, or identifying an area that needs improvement and partnering with a team to make the fix. You will also gain exposure to the technical infrastructure for composing and distributing platform documentation.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Able to sit up to 4 hours, traveling to and fr

About Dot Collective We are a new generation consultancy based across UK and EU and founded on the premises of the engineering excellence and empowering people to make an impact. We work with all modern tech stacks and typically run agile scrum on all our projects. About you Are you passionate about data and its transformational powers? Do you like being able to make a huge difference in a limited period of time? We might be just the right place for you. Your key skills and capabilities: · Implementing cloud-native data platforms · Engineering scalable and reliable pipelines · Good knowledge of distributed computing with Spark · Understanding of cloud architecture principles and best practices · Hands-on experience in designing, deploying, and managing cloud resources · Excellent python and SQL skills · Agile ways of working · Experience in cloud automation and orchestration using tools such as CloudFormation or Terraform · Monitoring and performance tuning of cloud-based applications and services Nice to haves: (MLOps): Model Deployment & Serving – Deploy and manage ML models using MLflow, Azure ML, SageMaker, or similar, ensuring scalability and performance. Monitoring & Retraining – Set up model drift detection, performance monitoring, and automated retraining ML Pipelines & CI/CD – Automate end-to-end ML workflows We expect you to have some knowledge about how to architect, design, develop, deploy, and operate a data platform. Our promise to you We will always see you as a human being and will do our very best to support your needs and wellbeing – well-designed co-working and collaboration spaces, remote working patterns that work for you, parenting leave, sabbatical

About Dot Collective We are a new generation consultancy based across UK and EU and founded on the premises of the engineering excellence and empowering people to make an impact. We work with all modern tech stacks and typically run agile scrum on all our projects. About you Are you passionate about data and its transformational powers? Do you like being able to make a huge difference in a limited period of time? We might be just the right place for you. A little bit about the role Over the past 18 months, The Dot Collective has successfully established a dedicated Data Architecture practice , laying the foundation for robust, scalable, and innovative data solutions. This practice underpins our commitment to delivering high-quality, data-driven outcomes for clients across diverse sectors. As we continue to grow, we are seeking a Data Solution Architect to play a pivotal role in shaping and implementing cloud native data and AI platforms that make a real impact. Your Key Skills and Capabilities Work with technical teams to clarify and refine architecture so as to maintain consistency during deliver Recognise ways to describe the structure and behaviour of applications used in a business, with a focus on how they interact with each other and with business users or actors Help the customer articulate their requirements and formulate a suitable solution architecture Proven experience of designing and building data platforms. A strong understanding of modelling data and how to make data work at scale A grasp of modern data governance is also appreciated Have an understanding of Microservices and Serverless architectures. Be able to describe the structure and behaviour of the technology platform that underpins user applications and understand on-premise, Cloud hosting and end-user compute Knowledge of open source, open standards and cloud technologies An understanding of architectural concepts, methodologies and approa

About Dot Collective We are a new generation consultancy based across UK and EU and founded on the premises of the engineering excellence and empowering people to make an impact. We work with all modern tech stacks and typically run agile scrum on all our projects. About you Are you passionate about data and its transformational powers? Do you like being able to make a huge difference in a limited period of time? We might be just the right place for you. Your key skills and capabilities: Designing and implementing robust python testing automation frameworks using BDD (Behave) ETL Testing: Proven experience in testing ETL pipelines, data validation, and ensuring data quality Scripting automated tests and working collaboratively with other engineers in a continuous build environment Familiarity with CI/CD tools such as AWS pipelines, Github actions Understanding of cloud architecture principles preferably AWS and/or GCP Data Testing experience - Ability to understand data requirements and perform comprehensive data testing Understanding of data engineering Excellent PyTest and SQL skills Nice to have: Behave BDD experience We expect you to have some knowledge about best practices in designing and building scalable and performant cloud-native data platforms and be comfortable with testing them. Our promise to you We will always see you as a human being and will do our very best to support your needs and wellbeing – well-designed co-working and collaboration spaces, remote working patterns that work for you, parenting leave, sabbaticals and ability to work on personal projects. We believe that a geled team is worth its weight in gold – we will do everything we can to avoid breaking well-performing teams. Whilst continuity across every project is not always possible, we thoughtfully assemble high-performing, blended teams with the appropriate levels of exper

About Dot Collective We are a new generation consultancy based across UK and EU and founded on the premises of the engineering excellence and empowering people to make an impact. We work with all modern tech stacks and typically run agile scrum on all our projects. About you Are you passionate about data and its transformational powers? Do you like being able to make a huge difference in a limited period of time? We might be just the right place for you. Your key skills and capabilities: Gathering and documenting business and project requirements Managing stakeholders of differing levels Analysing and profiling large and complex datasets Managing a team backlog using tools like Jira or Azure DevOps Agile ways of working Familiar with Online Transaction Processing (OLTP) and Online Analytical Processing (OLAP) systems Creating conceptual, logical and physical data models Creating mapping specifications for data migrations Coordinating User Acceptance Testing (UAT) with business stakeholders Excellent SQL skills Knowledge of python (pandas) Experience with Cloud platforms Creating data dashboards using Tableau, PowerBI or Qlik and story telling We expect you to work closely with business to understand their current data problems, pain points and to know how to analyse and cleanse their data. Also, we expect you to design data storage solutions and be a good communicator with your technical team. Our promise to you We will always see you as a human being and will do our very best to support your needs and wellbeing – well-designed co-working and collaboration spaces, remote working patterns that work for you, parenting leave, sabbaticals and ability to work on personal projects. We believe that a geled team is worth its weight in gold – we will do everything we can to avoid breaking well-performing teams. Whilst continuity across every project is no

Overview : Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Play a vital role in Guidepoint’s success. The Business Development team is looking for an entry-level Business Development Associate to further develop our business with major corporate institutions, F500 Corporations, Startups, etc. within the region . The Associate will be responsible for assisting in building a pipeline of prospects across a variety of industries. This is a hybrid position out of our London office . All applicants must have the right to work in the UK. What You’ll Do: Identify prospect clients and communicate Guidepoint's value proposition via email and telephone Build relationships and schedule meetings with clients and senior sales managers Map companies in order to identify target groups and job functions Utilize Guidepoint's brand to create and develop a robust pipeline of qualified prospects to help drive Guidepoint's commercial success Research target industries, sub-sectors and companies in order to understand their information/research needs and pain-points Work alongside senior sales professionals to provide engaging content for meetings with prospects and effectively articulate our value proposition Develop a strong knowledge and understanding of the competitive landscape Provide client/prospect feedback to sales and management What You Have: Bachelor’s degree with strong academic record and extracurricular achievement 1+ years of experience in a client-facing role, eg. sales, account management, client management, etc. Outgoing personality with the ability and willingness to make co

Overview : Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Play a vital role in Guidepoint’s success. The Business Development team is looking for an entry-level Sales Development Representative to further develop our business with major corporate institutions, F500 Corporations, Startups, etc. within the region . The Associate will be responsible for assisting in building a pipeline of prospects across a variety of industries. This is a hybrid position out of our London office . All applicants must have the right to work in the UK. What You’ll Do: Identify prospect clients and communicate Guidepoint's value proposition via email and telephone Build relationships and schedule meetings with clients and senior sales managers Map companies in order to identify target groups and job functions Utilize Guidepoint's brand to create and develop a robust pipeline of qualified prospects to help drive Guidepoint's commercial success Research target industries, sub-sectors and companies in order to understand their information/research needs and pain-points Work alongside senior sales professionals to provide engaging content for meetings with prospects and effectively articulate our value proposition Develop a strong knowledge and understanding of the competitive landscape Provide client/prospect feedback to sales and management What You Have: Bachelor’s degree with strong academic record and extracurricular achievement 1+ years of experience in a client-facing role, eg. sales, account management, client management, etc. Outgoing personality with the ability and willingness to make

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Our Content Enablement team sits within the Content organization in the Global Business Organization. We create scalable, trusted guidance that helps content producers create high-quality organic content and supports Pinterest’s priority product and commercial experiences. The Content Enablement Lead will lead the strategy and execution of product-related organic content education, helping organic content producers understand and adopt the Pinterest products that support their success. You’ll champion producer needs, translate product developments into clear guidance and drive measurable adoption. What you’ll do: Set the strategy and direction for scalable, product-related organic content education in complex or ambiguous product areas. Translate audience insights, product knowledge, feedback and data into a clear point of view on organic conten

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Location: Philippines (APAC region) About the role As a Customer Support Associate (CSA) you will act as the frontline key person, responsible for providing support and assistance to customers who have inquiries or issues with our product or services. The role: Respond to customer inquiries via email, chat, or social media in a timely and professional manner Provide accurate information and support to customers to resolve their issues Identify and escalate complex issues to Tier 2 support when necessary Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce) Meet individual and team performance metrics (KPI’s) such as first response times, first contact resolution rates, and customer satisfaction Continuously improve your own product knowledge and remain up to date with our product, services and processes Provide constructive feedback to the business and leadership team to improve customer support processes and procedures About you : Based in the Philippines High school diploma or equivalent; college or a degree in a related field

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Mobility Tax Analyst, you will be responsible for assisting with the payroll tax compliance and accounting reporting areas of Palantir’s Global Mobility program. You will craft, implement, and execute processes to streamline workflows, reduce friction, and deliver great customer service to our mobile employees. In this role you’ll be assisting the Mobility Tax team to ensure the tax implications of every assignment are understood and accounted for correctly by both Palantir and our assignees. You will have the opportunity to collaborate with the Finance, People and Legal teams and business leads to support the seamless movement of Palantir employees around the world. To be successful in this role you’ll need a combination of program management, process optimisation, and execution skills in addition to a working knowledge of mobility tax workflows. We value problem solvers who are energised by the chance to improve the efficiency or accuracy of existing processes.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Premium & Wealth CX, you'll lead the team responsible for delivering white-glove support to Coinbase's highest-value customers, including High Net Worth, Ultra High Net Worth, and VIP segments across our International markets. The Premium & Wealth pillar within Customer Experience is the dedicated home for relationship-led, high-touch service that keeps our most sophisticated customers confident and supported. You'll own day-to-day operations, people leadership, and service quality for your vertical, partnering closely with Compliance, Risk, and cross-functional teams to scale a support model that is fast, accurate, risk-aware, and trusted within a non-advisory framework. What you'll do: Own operational performance for your vertical, including SLA attainment, CSAT, QA scores, backlog health, repeat contacts, and complaint rates, using data and trend analysis to drive measurable improvements Lead, coach, and develop a team of Specialists, setting clear expectations through regular 1:1s, performance reviews, and building a pipeline of future leaders Drive a high-touch support model centered on trusted 1:1 customer relationships, deep specialist knowledge, and end-to-end case ownership that minimizes handoffs for complex trading, account, and funding issues Partner with Compliance, Legal, Risk, Complaints, and Workforce Management

About the Role: The Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work. In this role, you will: Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one. Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality. Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience. Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements. Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks. Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio. Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio. Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness. Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place. You might thrive in this role if you have: Strong project and program management capabilities. Strong knowledge of the architectural design process (schematic

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. WHAT WE OFFER : Paid, full-time internships in the heart of the software industry Post-internship career opportunities (full-time and/or additional internships) Exposure to a fast-paced, fun and inclusive culture A chance to work with world-class experts on challenging projects Opportunity to provide meaningful contributions to a real system used by customers High level of access to supervisors (manager and mentor), detailed direction without micromanagement, feedback throughout your internship, and a final evaluation WHAT WE EXPECT : Desired level: 4th year undergraduate Availability for 6 months minimum High energy self starter ready to take on anything to learn and be part of the team Strong problem solving and ability to learn quickly in a dynamic environment Dedication and passion for technology Excitement for sales, and learning complex sales methodologies English at work proficiency level, additional language is preferred WHAT YOU WILL LEARN / GAIN: Get a taste of a young and rapidly growing company Learn how Sales Development and operations work Gain insight in tech sales processes and best practices Build a foundational knowledge of inbound and outbound sales processes Understand how B2B companies build and expand their customer base POSSIBLE TEAMS / WORK FOCUS ARE