Tech Operations Associate in Manchester

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. THG Experience curates a portfolio of exceptional hospitality destinations where considered design, world-class facilities and intuitive service come together. Each space is crafted with intention - from beautifully designed interiors and industry-leading wellness facilities to chef-led dining and thoughtfully delivered experiences. Our venues set the tone for modern luxury. King Street Townhouse Hotel In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. Guests experience elegant bedrooms and suites, destination dining, a tranquil spa with thermal facilities, a state-of-the-art gym, private cinema and beautifully appointed event spaces designed for weddings, celebrations and corporate occasions. Explore more about King Street Townhouse Hotel here. Hotel Front of House Receptionist We are currently recruiting for an experienced Hotel Receptionist to join us at King Street Townhouse Hotel. We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards. Main Duties of the Role Welcoming guests and checking their details again

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Breakfast Chef – King Street Townhouse Hotel & Spa In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. Guests experience elegant bedrooms and suites, destination dining, a tranquil spa with thermal facilities, a state-of-the-art gym, private cinema and beautifully appointed event spaces designed for weddings, celebrations and corporate occasions. Explore more about King Street Townhouse Hotel here. Description We are recruiting for a full time Breakfast Chef (CDP Level) to join us at King Street Townhouse Hotel & Spa. We are looking for a talented and passionate individual to join our successful hospitality team. The Breakfast Chefs’ role is to, with training, produce the highest quality of food by using all fresh ingredients and the correct cooking methods. Ensure constant production levels by forward planning and time management. Demonstrate flair and imagination and contribute new ideas to menu planning. They will project and maintain a professional profile within the catering operation, working well on a professional level with the rest of the team. The candidate will achieve goals set by Head Chef and consistently work towards raising quality standards. They will also adhere to all appropriate processes, statutory requirements and

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Team: Search & Social (Commerce Division), THG Ingenuity Introduction THG Ingenuity is a leading ecommerce and technology business, powering some of the world's most recognised brands. Our Search & Social team sits within the wider Commerce division, operating at the intersection of ecommerce, marketing, and commercial strategy. Alongside our Content and Paid Media teams, we connect brands with customers through world-class organic and paid search strategies. We're looking for an ambitious, detail-oriented graduate to join our team and help shape the future of search. This is an excellent opportunity for someone with a passion for SEO to build a career at the forefront of digital marketing, working on Generative Engine Optimization (GEO) and AI-driven search within a fast-paced, high-growth environment. Success in this role requires a deep curiosity for search engine algorithms, strong analytical skills, commercial awareness, and the ability to build positive relationships with internal teams (like eCommerce, Paid Media, and project management) and external brand clients. The Role As an SEO & GEO Executive, you will support the planning, execution, optimisation, and reporting of organic search campaigns across multiple brands. You will work to grow organic visibility, traffic, and revenue, ensuring our clients dominate the search engine results pages (SERPs). You'll work in close partnership with our Paid Media team to ensure our organic and paid search strategies are fully aligned. Y

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role: We are looking for an experienced and motivated Accounts Payable Team Leader to join our Finance Shared Services team. This is a hands on operational leadership role, responsible for supporting day to day activity of the Accounts Payable team and ensuring that key processes are completed accurately, efficiently and within agreed timescales. Particular focus will be on payment runs, ledger quality and continuous improvement of AP processes and controls. The successful candidate will act as an important bridge between the operational AP team and management, helping to ensure issues are identified, resolved and escalated appropriately. Key Responsibilities: • Coordinate and oversee regular AP payment runs, ensuring payments are processed accurately and within agreed deadlines • Support, review and resolution of payment exceptions and issues • Monitor day to day AP activity and ensure priorities are managed effectively. • Provide operational oversight and key involvement during important processing periods, including month end. • Provide day to day guidance and support and direction to the team • Support allocation and prioritisation of workload • Act as point of escalation for complex and unusual AP queries, with internal and external stakeholders, building effective working relationships • Coach and support the team members to develop their knowledge, capability and confidence. • Provide cov

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About The Role This is a broad-based analyst role sitting at the intersection of financial planning, commercial analysis, and business partnering. Reporting into the Head of Commercial Finance, the successful candidate will sit at the heart of the business, building a full P&L view across the group's divisions and understanding the commercial and operational drivers behind the numbers. The role suits someone analytically strong who enjoys varied work and can operate comfortably across both structured financial processes and more ambiguous commercial situations. Role Responsibilities FP&A Run the weekly forecast and month-end close process, coordinate and check BU submissions, produce packs with variance analysis and commentary Support reforecast cycles, coordinating inputs from budget holders and consolidating into management reporting Support cashflow and balance sheet modelling Support with the co-ordination and completion of the monthly board pack Build and maintain financial models to support planning and scenario analysis Contribute to process improvement initiatives within the finance function (e.g. automation/AI) Commercial Finance & Business Partnering Provide commercial analysis and challenge on contract pricing, renewals, and new business proposals Partner with operational and commercial teams, presenting analysis to build credibility as a trusted finance contact Gain exposure to the review and drafting of commercial contract clauses, working al

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Database Engineer (DBA) Company: THG Ingenuity Location: Manchester (Head Office) Reports to: Database Platform Manager Role Overview We are looking for a Database Engineer to help run and improve our database platform. Our estate runs on Google Cloud Platform following a recent migration to self-managed services. There is plenty still to do in the next phase of modernising the estate, and you will be hands-on in that work as well as in the day-to-day running of the platform. You will work alongside a small team of database engineers and closely with engineering and infrastructure teams, keeping our database environments secure, reliable and performant. There is real scope to grow here, and you will be supported to deepen your technical expertise and take on more as you do. The role participates in a rotating on-call rota and occasionally requires out-of-hours work to support deployments, maintenance or incident response. Key Responsibilities Database administration Install, configure, maintain and upgrade PostgreSQL and SQL Server environments across development, test and production Ensure database servers are securely configured, patched and compliant with operational standards Own backup, restore and maintenance strategies, and test recovery procedures regularly Maintain database security, access control and auditing practices Cloud and infrastructure &n

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Overview We are seeking a commercially minded Senior Financial Controller to join a unique role spanning both THG Ingenuity and a private Family Office portfolio. This role is the finance lead for King Street Townhouse Hotel and Hale Country Club, whilst helping develop the governance, reporting and financial capability of a growing Family Office portfolio Reporting into senior leadership, the successful candidate will lead a small finance team and act as a trusted business partner to operational management, providing insight, challenge and financial leadership across multiple businesses. This role offers a rare combination of hospitality, commercial finance and family office exposure, making it an ideal opportunity for an ambitious Financial Controller looking to broaden their experience beyond a traditional finance environment. Key Responsibilities Hospitality Finance Leadership Lead all aspects of finance for King Street Townhouse Hotel and Hale Country Club & Spa, including: Monthly management accounts and performance reporting Budgeting, forecasting and long-term planning Board reporting and financial commentary Cash flow forecasting and working capital management KPI reporting and analysis Capex appraisals and investment analysis Balance sheet oversight and control environment Annual audit support and statutory reporting VAT and tax complia

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Fulfil THG Fulfil is a fulfilment solution provided by THG Ingenuity that offers warehousing, fulfilment, and courier management services for e-commerce businesses. We help brands with their digital growth by connecting them with customers worldwide, focusing on cost-effective solutions and customer satisfaction. Key aspects of THG Fulfil: Global Fulfilment: We offer solutions for brands to reach customers internationally, leveraging automation and proprietary software. Warehousing and Automation: THG Fulfil's extensive warehouse automation solutions, like the use of AutoStore and Geek+ Goods-To-Person robots, enable efficient movement of goods. Courier Management: We provide a sophisticated courier management system to ensure timely and reliable delivery. Customer Experience: THG Fulfil prioritises customer experience, with a focus on providing seamless, efficient, and positive interactions throughout the fulfilment process. About the Role The Head of Regulatory Compliance & Quality is THG Ingenuity’s senior authority on global product compliance, product safety, and quality assurance across all product categories. Operating at the intersection of Legal, Fulfilment, Commercial and Operational teams, the role provides strategic leadership to protect legal, commercial and reputational interests while enabling compliant, scalable, and commercially viable growth. Sitting centrally within the Legal team, the role ensures regulatory robustness, governa

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. JOB DESCRIPTION: Location : Hale, Cheshire Position : Full-Time, Permanent Hours : 40 hours per week, variable shifts including some weekends (5 days a week) Shift patterns : Monday - Thursday 9.30pm - 5.30am; Friday - Sunday 9pm - 5am Salary : Competitive, reflecting your skills and experience We are currently recruiting for a full-time Night Cleaner to join our team at Hale Country Club & Spa. Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals. Explore more about Hale Country Club here. PRIMARY ROLE RESPONSIBILITIES: In accordance with the cleaning specification clean all centre areas including: offices, stores, toilets, restaurant, showers, sports areas, changing rooms, shower areas, stairs, landing, corridors, sauna/steam rooms, fitness gyms, receptions and all furniture and fittings contained in these areas. Duties to include: wet mop, dry mop, vacuum, sweep, buff, spot clean, wipe, clean, wash, sanitise, scrub, dust, etc. Replenish paper towels, soap, toilet paper, bin liners. Use machines, tools, equipment and materials as necessary. Empty all litter bins, into appropriate containers, remove to dustbin compound. Ensure a high standard of customer care is achieved at all times. Training is an essential part of the post and requires all employees

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the People Team and the role The People Team supports the full employee journey at THG Ingenuity, from attracting and welcoming new colleagues through to development, payroll, employee relations and leaving the business. As an Apprentice People Services Assistant, you will join our People Services team and gain practical experience across a wide range of people administration activities. You will work closely with experienced colleagues, managers and employees, developing your knowledge of HR systems, processes and employment practices while completing your apprenticeship. This is an excellent opportunity for someone who is organised, approachable and keen to build a career in HR. As an Apprentice People Services Assistant, you will: Support the People Services team with day-to-day HR administration. Help collect and check new starter information and documentation. Support the onboarding and induction process for new employees. Maintain accurate electronic employee records and personnel files. Assist with monitoring probation periods and preparing relevant reports. Help respond to general queries from managers and employees, escalating more complex questions when needed. Support the leaver process, ensuring information is recorded accurately and on time. Assist with preparing resignation confirmations and other employee correspondence. Support the preparation of change of terms letters, ensuring information is accurate and approved. Update the HR system to reflect changes to

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The role We're looking for an ambitious, detail-oriented CRM professional to join the team and lead the delivery of CRM campaigns across our portfolio of brands. This is an excellent opportunity for someone looking to build a career in digital marketing, ecommerce and CRM within a fast-paced, high-growth environment. Success in this role requires strong attention to detail, commercial awareness, a data-driven mindset and the ability to build positive relationships with both internal and external stakeholders. You will be responsible for: The day-to-day management of CRM Campaigns and key performance metrics Working with and mentoring our Email Executive team to deliver a world class CRM experience for our clients To manage and deliver CRM programmes to retain customers across all stages of the lifecycle To co-ordinate the delivery of the consumer communications plan, including creative execution, customer selection, test activity and results in order to drive the required sales plan Maintaining and leading relationships with our established clients and have responsibility in the production and assistance of weekly, monthly and quarterly reports, as well as highlighting any key insight or trends Training, development and management of the team to deliver their objectives with the support of the CRM Manager You’ll have the full support of an excellent in-house creative team, allowing you to focus around the creative elements of the email campaigns and really bring the marketing mate

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Database Platform Manager Company: THG Ingenuity Location: Manchester (Head Office) Reports to: Director of Data Role Overview We are looking for a strong technical leader to run our database platform. Our estate runs on Google Cloud Platform following a recent migration to self-managed services, and there is a real opportunity here to shape the next phase. How we consolidate and modernise the estate, where managed and cloud-native services earn their place, which new technologies are worth adopting, and how the platform scales with the business are all live questions. You will lead the thinking on them and work with stakeholders across the business to agree and deliver the roadmap. You will lead our DBA team, who own every database across the group regardless of the application running on it and who run the platform as a 24/7 service. You will work hand in hand with our Data Reliability Engineering team, whose Principal Engineer is your peer and whose focus is automation, fleet reliability and SLOs. This role is weighted toward hands-on technical depth. You should be as credible in a design review or an incident bridge as you are in a planning session with senior stakeholders. Key Responsibilities Technical direction The technical roadmap for the estate. We want someone genuinely interested in emerging database technologies who evaluates them on merit and can articulate the pros and c

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role Overview: You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly. This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer. You will be armed with one of the strongest Fulfuilment propositions on the market, pushing automation and innovation. You can find more about our THG Fulfil proposition here: https://www.thgingenuity.com/fulfillment Key Responsibilities: Analyse existing client portfolios to identify revenue growth opportunities. Develop and execute strategies to upsell and cross-sell products or services that align with clients' business objectives. Build deep, trusted relationships with key stakeholders within the client base. Act as a consultant, understanding clients' challenges and aligning solut

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Food & Beverage Assistant – Restaurant, Bar & Meetings & Events Location: King Street Town House Department: Food & Beverage Contract: Full Time / Part Time / Casual Salary: Competitive + Service Charge + Benefits Join Our Team We are looking for enthusiastic and customer-focused Food & Beverage Assistants to join our team. If you enjoy creating memorable guest experiences and thrive in a fast-paced hospitality environment, we'd love to hear from you. Working across our restaurant, bar, meetings and events, you'll play an important role in delivering outstanding service while ensuring every guest receives a warm welcome and exceptional hospitality. What You'll Be Doing Welcoming guests with a friendly and professional approach. Taking food and drink orders accurately. Serving food and beverages to a high standard. Preparing meeting rooms and event spaces. Supporting conferences, weddings and private events. Setting up and clearing tables and event areas. Maintaining high standards of cleanliness and presentation. Recommending menu items and beverages to guests. Following food safety, hygiene and allergen procedures. Working as part of a supportive and professional team. What We're Looking For A passion for hospitality and customer service. A positive, friendly and professional attitude. Excellent communication skills. A team player who enjoys working with others. Reliable, punctual and well presented. Flexible to work evenings, weekends and public holidays. Previous hospitality exp

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Content Creator Reporting to: Director of Content & Post-Production About the Role THG Studios is looking for a creative, trend-savvy Content Creator to join our growing content team. You'll be responsible for creating platform-first content that drives engagement, increases brand visibility, and connects with audiences across social channels. Working within Europe's largest creative studio, ICON, you'll bring ideas to life from concept through to delivery, producing culturally relevant content tailored for today's social platforms. This is an exciting opportunity for a hands-on creator with a passion for storytelling, trends, and social media. What You'll Be Doing Content Creation & Execution: Create and deliver content from brief through to final output, ensuring work meets brand and platform requirements. Develop engaging content for TikTok, Instagram Reels, YouTube Shorts, and emerging social platforms. Generate and contribute creative ideas that align with campaign objectives and evolving trends. Produce visually compelling, audience-focused content that reflects platform behaviours and best practices. Support the testing and development of new content formats, approaches, and ideas. Creative Standards & Delivery: Optimise content for different platforms, ensuring the correct aspect ratios, pacing, and native social experience. Maintain a consistent tone, style, and level of quality across all projects. Manage multiple briefs and deadlines effectively. Follow established briefing, rev