Ai Outcomes Manager in New York

Datadog's brand is entering a new chapter—one that needs a designer with the taste and craft to set the bar for what it looks and feels like. We're looking for a Lead Designer to support that evolution: someone who can take a brief, create visionary concepts, pitch them with conviction, and then build the system that lets the team anchor and scale the direction. This role shapes how our brand shows up everywhere it counts and enables brand scalability across every customer touchpoint, from campaigns and events to digital experiences. This is a hands-on craft role first. You'll bring deep expertise in design, brand identity, visual language, and systems thinking, paired with strategic thinking, business-problem-solving approach. You're as comfortable concepting a bold campaign idea as you are building the design system that makes it repeatable. You move with ease across mediums and you bring a team-oriented, can-do attitude to whatever the work requires. You bring hands-on experience using AI-assisted workflows to elevate how we design, build, and scale our brand. You'll combine exceptional brand craft with a passion for building enduring systems, enabling teams across the organization to create with confidence through thoughtful tools, documentation, and design leadership. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the evolution of Datadog’s visual identity and establish the quality bar for brand expression across every touchpoint. Build the brand systems, templates, asset libraries, and guidelines that allow teams across Datadog to create high-quality work quickly. Design, build, and steward a scalable, Figma-native brand system—including component libraries, variables, documentation, and governance—that enables consistency across a grow

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Respond to client requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment Reproduce issues and dive into the 600+ integrations that Datadog works with Build out documentation and knowledge based articles for a variety of technology Drive product conversations based on needs and problems learned during client interactions Participate in routine health check meetings with Premier Customers Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) A tinkerer with some programming experience and a basic knowledge of Linux Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A decision

You will lead a small, hands-on engineering team building the secure, scalable Core Analytics Data Access Platform that accelerates Datadog’s Applied AI and analytics capabilities. The team owns the Data Access Platform — a unified interface that lets AI and analytics teams discover and self-serve production-ready datasets while abstracting underlying systems and embedding required legal and compliance guardrails. In this role you’ll own technical direction, contribute to design and code, and partner closely with Applied AI, Product Analytics, and internal platform teams to provide reliable datasets and APIs for model training and analysis. This role balances day-to-day engineering leadership with long-term platform planning. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead a Hands-On Engineering Team: Manage, mentor, and grow a small team of 2–4 data engineers (mix of senior and junior) across Paris and NYC, fostering technical excellence and career development. Own Technical Direction and Delivery: Define architecture, engineering priorities, and the team roadmap for the Data Access Platform, driving implementation of scalable, secure data pipelines and platform services. Contribute to Design and Code: Spend substantial time coding, reviewing, and shipping critical platform components to ensure performance, reliability, and operational excellence. Partner with Internal Stakeholders: Work closely with Applied AI, Internal Product Analytics, product managers, and platform teams to define data contracts, APIs, SLAs, observability, and curated analytical datasets. Ensure Data Security, Governance, and Reliability: Implement access controls, lineage, monitoring, and compliance guardrails to support safe model training and repeatable analytics workflows.

We’re looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, and systems for our rapidly growing global business. You will own the day-to-day management and strategy of the sales productivity tool ecosystem that powers our Sales and Customer Success organizations - including contact intelligence, outbound sequencing, and data enrichment platforms. Doing this successfully requires a deep understanding of the “day in the life” for field teams, strong vendor management skills, and the ability to translate business needs into tooling solutions that help Datadog grow 10x. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. You Will Own the tool portfolio: Manage the strategy, lifecycle, and day-to-day administration of Datadog’s sales productivity tools, including contact intelligence, outbound sequencing, and data enrichment platforms Lead AI tooling strategy: Identify, evaluate, and pilot AI-powered tools and features that enhance sales productivity - from AI-assisted prospecting and enrichment to intelligent sequencing and personalization - and help define Datadog’s forward-looking AI tooling roadmap for the Sales and CS organizations Drive vendor performance: Manage vendor relationships, contract renewals, and commercial negotiations in partnership with Legal, Finance, and Procurement - including benchmarking tools against alternatives and driving competitive pricing Measure impact: Define and track success metrics across all managed tools (e.g., adoption rates, data quality, pipeline influenced) and use findings to make data-driven consolidation, expansion, or replacement decisions Partner with the field: Wo

We’re looking for a Staff Software Engineer with deep experience in GenAI/ML to join Datadog’s Application Performance Monitoring (APM) team. APM is a product which provides deep visibility into applications, enabling users to identify performance bottlenecks, troubleshoot issues, and optimize services. With distributed tracing, profiling, out-of-the-box dashboards, and seamless correlation with other telemetry data, Datadog APM provides some of the deepest and most structured visibility into the health and performance of applications. This context sets us up for an opportunity to be the world leaders in agentic investigations and incident troubleshooting. You’ll act as a technical leader within the APM group, focused on agentic workflows. You’ll lead efforts to design, train, evaluate, and deploy GenAI/ML models at scale. We’re looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a technical leader within the APM organization, driving GenAI/machine learning projects from concept to production. Build and benchmark GenAI/ML models using state-of-the-art techniques. Collaborate with cross-functional teams to build automated investigation and triaging tools. Influence product direction by bringing a strong product mindset to your work, always advocating for the end user. Guide teams through ambiguity, scaling challenges, and evolving requirements with clear technical direction. Actively mentor engineers and influence engineering culture through leadership in design reviews, technical talks, and working groups. Who You Are: You have a BS/MS/PhD in a scientific field or equiva

As a Security Sales Specialist, you'll partner with Enterprise Account Executives to drive adoption of Datadog’s Security platform across key accounts. This is a high-impact role focused on positioning our Security solutions (Cloud SIEM, Cloud Workload Security, CSPM, and more) into new and existing customers—expanding our footprint and helping customers modernize their security stack in the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts Own and drive the security sales cycle from discovery to technical close, working closely with Sales Engineers Evangelize Datadog’s security story to security leaders (CISO, Security Architects, SecOps) Work cross-functionally with Datadog's partner, channel, and alliance teams to drive joint go-to-market motions Co-sell effectively with AEs and partners, contributing to deal strategy, solution alignment, and stakeholder engagement Stay informed on security trends and competitive offerings to differentiate Datadog Who You Are: Proven success selling into security buyers (CISO, SecOps, GRC, etc.) Experience co-selling in a matrixed environment, supporting or partnering with AEs and cross-functional teams Strong understanding of the partner/channel sales model, including how to navigate and influence joint selling motions Familiarity with modern security solutions such as SIEM, CSPM, CWPP, container/Kubernetes security Ability to build strong relationships with internal stakeholders, partners, and customer technical teams Datadog values people from all walks of life. We understand not everyone will meet al

The Team: As a Security Engineer 2 on the Cyber Threat Intelligence team, you will help Datadog stay ahead of evolving threats by identifying, analyzing, and operationalizing intelligence on threat actors, campaigns, and emerging threats. Working within Security Engineering, you will partner closely with security teams to translate intelligence into actionable security improvements across the company. You will serve as a subject matter expert on how the cyber threat landscape intersects with Datadog and contribute to intelligence-led decision making during both steady-state operations and active security incidents. This role provides opportunities to influence detection, response, and security strategy through technical analysis, collaboration, and intelligence-driven initiatives. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and maintain tooling that automates the collection, processing, analysis, and dissemination of threat intelligence. Assess emerging vulnerabilities, threat activity, and security events to help stakeholders understand potential impact to Datadog. Conduct threat hunting and infrastructure analysis to identify adversary activity relevant to Datadog and improve defensive controls. Partner with security teams to operationalize intelligence into detections, investigations, and response workflows. Coordinate with information-sharing communities to gather, evaluate, and disseminate actionable intelligence. Produce technical briefings, threat reports, and intelligence products for security and engineering stakeholders. Who You Are: Experienced in writing and presenting operational and technical intelligence for threat detection, response, and security stakeholders. Skilled in partnering with detection and response te

Datadog is entering a new chapter in how our product looks, feels and operates. We're building a small, high-leverage Design Lab team to define that evolution, and we're looking for a Senior Staff Visual Designer to author it. Our design system powers everything we ship. Now we're ready to evolve it. As Datadog expands into AI-driven experiences and more complex product surfaces, the visual language needs to grow with it. This is the role that decides what that language is — someone with taste, judgment, and the confidence to set a direction and defend it. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Define and evolve Datadog’s visual language across product surfaces. Lead exploratory and concept work, creating a range of distinct visual directions for the next generation of the product. Synthesize product context, research, references, and stakeholder input into clear visual principles and a coherent point of view. Establish the quality bar for typography, color, composition, iconography, imagery, motion, and visual expression across the platform. Create high-fidelity product exemplars and prototypes that make an emerging direction tangible. Partner deeply with Brand, Product Design, Motion, and Design Systems to test and refine the direction across different surfaces. Influence executives and senior stakeholders through clear, persuasive visual storytelling. Guide and critique the work of other designers, helping the visual direction remain coherent as it evolves. Help shape how visual exploration, critique, and craft are integrated into Datadog’s design process. You will report directly to the Design Director and work as part of a small, focused team defining the future state before it scales across hundreds of designers and engineers. Who Yo

We’re looking for a Senior Technical Product Marketing Manager to join our security product marketing team and help bring Datadog’s rapidly growing security offerings to market. In this high-impact role, you’ll collaborate closely with Product, Sales, Sales Engineering, and Enablement to translate complex technical capabilities into compelling narratives that drive awareness, adoption, and differentiation. As the first hire in this space, you'll own key go-to-market efforts, lead technical positioning for strategic initiatives, and mentor others on content strategy and enablement best practices. This is a unique opportunity to shape how Datadog tells its security story to a global market. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define and execute the technical marketing plan for Datadog’s security product line, from launches to scaled adoption. Partner cross-functionally with Product, PMM, Sales Engineering, and Enablement to craft differentiated messaging, inform roadmap decisions, and build cross-product solution narratives. Create and deliver high-impact sales tools including battlecards, investigation flows, objection handling guides, and competitive workshops. Lead competitive strategy by synthesizing market insights and producing content that positions Datadog as a differentiated leader in cloud-native security. Act as a technical subject matter expert and trusted advisor — coaching field teams, reviewing enablement content, and influencing internal strategy. Represent Datadog in customer briefings, industry events, and webinars, serving as a go-to voice on observability and security. Who You Are: 8+ years of experience in technical product marketing, developer relations, product management, solutions engineering, or related roles in

At Datadog, we're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. APM at Datadog is on its way to redefine how users interact with their telemetry. We are integrating intelligence directly into troubleshooting workflows to help engineers find root causes faster, navigate complex distributed systems seamlessly, and optimize application performance with minimal cognitive load. APM provides deep visibility from end-user interactions to backend services and we are now expanding this foundation with new AI-driven insights, guidance, and automation. As a Product Manager II for APM, you will work with world-class engineers, designers, and partner product teams to shape the future of Distributed Tracing, Performance Analysis, and Intelligent Troubleshooting. You will help build advanced capabilities that scale to thousands of customers and make sophisticated observability workflows accessible to every engineer, from experts to beginners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you will do: Develop a deep understanding of APM customers, their performance challenges, telemetry workflows, and competitors Lead conversations with design partners and strategic customers to uncover real-world performance issues, validate product assumptions, and guide solutions from early prototypes through General Availability Define and deliver the next generation of APM features with engineering and design, especially agentic on

Datadog SQL (DDSQL) and Sheets are two of the newest products within Graphing, Datadog’s most-used product area. Together, they give customers flexible ways to query, combine, analyze, visualize, and share data across Datadog. This role owns the product direction and user experience for both products. Your goal is to help users move from raw data to trustworthy answers quickly—whether they prefer writing SQL, working in a spreadsheet, or building visual analyses. Doing this well requires more than adding analytical features. Real-world analysis involves nuanced decisions about data models, joins, aggregations, time windows, missing data, query performance, and the transition from exploration to reusable work. You’ll work closely with design and engineering to make these capabilities understandable without limiting their analytical power. You’ll also help expand the data customers can analyze in Datadog, including third-party and business data alongside operational telemetry. This will make DDSQL and Sheets central analytical tools for a broader range of questions and users. What you'll do: Own DDSQL and Sheets end to end: roadmap, adoption, and growth strategy Partner closely with design to establish a high bar for information architecture, interaction design, and visual polish across complex analytical workflows Use product analytics and customer research to identify friction, improve onboarding, and measure whether users are reaching useful answers faster Define the experience for querying, transforming, visualizing, and sharing data, from query composition and results exploration to errors, performance feedback, and collaboration Define and execute the strategy for bringing third-party data into Datadog: from market research and use-case definition through pricing Expand Datadog SQL from a standalone editor into a platform-wide query capability on all graphs Redesign how users discover and get started with Graphing products: rethink list pages, build onboa

The Internal Product Analytics (IPA) team is the analytics backbone of Datadog's Product organization. With over thirty products on a single platform, IPA gives PMs and leadership the data, tooling, platform, and analysis they need to make good decisions. The team owns the recurring analytical work the Product org runs on and builds the AI-first workflows that make that analysis faster and more consistent across the org. As Manager of the Internal Product Analytics team, you will directly manage a team of data analysts, partner closely with the PMs your team serves, and partner with the associated platform engineering teams. You will set the direction for how the team delivers analysis, builds AI-first tooling, and partners across functions. This is a role for someone who works well across teams, turning complex data and open questions into clear, trusted answers that PMs and leadership can act on. What You'll Do: Guide and grow the Internal Product Analytics team. Manage, coach, and develop a team of data analysts. Set priorities, hold a high bar for quality, and make sure the team's output is trusted across the Product org. Partner directly with the PM org. Work side by side with the PMs your team serves to frame the questions that matter, shape the analysis, and make sure the answers reach them in a form they can act on. Own the recurring analytics the PM org runs on. Business reviews, feature request analysis, usage and adoption tracking, and pricing analysis. Make this work consistent, repeatable, and fast so PMs get answers when they need them. Build AI-first analytics. Design and ship AI-powered workflows and agents that do the heavy lifting of analysis, from data querying to synthesis to reporting. Set the standard for how the team uses AI so analysis scales without simply adding headcount. Partner across functions. Work with Finance, Data Platform, Engineering, and Revenue teams to align on definitions, source the right data, and turn raw signals into decis

Today, everyone from PMs to Sales to SREs uses AI to query their business data - but every answer is a one-off with no governance, no consistency, and no visibility for data teams. We're building the system that fixes this: a context layer that learns from existing data tools driving high quality and consistent answers, an AI-powered query experience, full governance for data teams, and rich analysis surfaces to present and share the results. You'd be building a zero to one product of what we believe will become a major new product line for Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do Drive the product vision and roadmap spanning the Data agent experience, the semantic/context layer, governance console, chat experience and analysis surfaces (dashboards, notebooks, sheets) Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers and other PMs Deeply understand the needs of two key personas: data teams (who govern and curate) and data consumers (PMs, engineers, SREs, executives who ask questions) Design the context and governance layer that makes AI-powered analytics trustworthy - including auto-generation from existing BI tools, eval frameworks, confidence scoring, and self-improvement loops Define how observability data and business data come together to serve unique use cases Engage directly with early customers and internal dogfooding users to iterate on accuracy, usability, and trust Independently research the competitive landscape across legacy BI vendors, warehouse-native analytics, AI-first startups, and AI labs Work on the product pricing Work with GTM teams to define positioning, packaging, and the path to displacing entrenched tools Who you are 5+ years of experience