Ai Platform Director in San Francisco

What you’ll do Design and implement secure cloud pipelines that ingest very large scan datasets (multi-terabyte), reliably and resumably. Build orchestration for GPU-accelerated reconstruction and analysis with strong retry semantics, idempotency, and cost controls. Define end-to-end data lifecycle for medical imaging: raw vs intermediate vs derived artifacts, retention policies, and reproducibility. Implement security + compliance primitives appropriate for HIPAA/PHI: encryption in transit/at rest, key management, least privilege, audit logs, and access reviews. Build operational tooling: monitoring, alerting, runbooks, and incident-driven improvements for a growing device fleet. What we’re looking for Strong experience with cloud batch/queueing/orchestration, storage systems, and data pipeline reliability. Experience shipping production systems that handle large data volumes and failure-prone networks. Practical security mindset (least privilege, secrets, audit logging) and comfort operating in compliance-constrained environments. Useful experience Building reliable data pipelines at scale (queues/orchestration, resumable uploads, GPU batch execution) with strong observability. Security + privacy by default: encryption, least-privilege access, auditing, and practical HIPAA/PHI guardrails. Owning the “boring” backend details that keep a lean team moving: schemas/migrations, cost controls, retries, and runbooks. Understanding compute tradeoffs across hardware options, and specifying appropriate cloud resources.

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth FinTech customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented. Qualifications Demonstrated relationship management and sales experience. Customer empathy and deep desire to see customers succeed. Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. Some familiarity in financial services and technical products; a high degree of intellectual curiosity. Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. Ability to work with all types of people and build long-lasting relationships. Strong Sales experience (negotiation/value-selling). Executive level communication skills - written and verbal. Relationship building (understand how to leverage internal/external executives, product, etc). Retention and Termination-save tactics. Responsibilities Own and manage the overall relationship with your portfolio of customers in our fastest growing cus

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help Win New Business The Opportunity: We are scaling our dedicated Data Center practice, and we are looking for the person who will lead it. This is a founding commercial role. You will start as a team of one, owning the full sales motion end-to-end, and you will build the team around you as the practice grows. You will define how Flexport goes to market with hyperscalers, hardware OEMs, and the broader ecosystem. You will set the playbook, win the first marquee accounts, and hire the people who scale what you build. Reporting directly to the Regional General Manager, you will operate with a high degree of autonomy and direct access to executive leadership. This role features a 50/50 compensation model (Base + Uncapped bonus, with accelerators), with OTEs of $350k+, designed for strong leaders who take bets on themselves. Why This Role Is Different: The data center logistics market is not a standard freight problem. A single AI compute rack can cost more than $1 million and weigh up to 4,000 pounds. Racks contain Class 9 dangerous goods (lithium-ion batteries) and liquid cooling systems requiring specialized handling. Construction sequencing failures delayed 57% o

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world — commercializing our new and existing businesses and executing our global strategy in the market. The Global Markets team sits within CBO and makes sure Airbnb is locally relevant everywhere we operate, helping regions plan and execute growth across supply, demand, and the surfaces our communities use. Local growth levers are one of the fastest-growing parts of that toolkit — guest incentives, host-funded promotions, engagement and CRM, country partnerships, and promotional merchandising. Over the past year we've taken these from pilots to scaled programs including incentives, host-funded promotions and promotional-merchandising. That momentum has outpaced our operating model — execution is spread across regional pods, central growth marketing, product, merchandising, and finance, with parallel roadmaps and no single source of truth. We're building a dedicated program management capability to bring it all together, and we want you at the center of it. The difference you will make: This role requires candidates to be based in San Francisco. This role is not expected to be eligible for relocation support. As the Program Operations Lead for Growth Levers, you own the operating system that turns our fast-growing portfolio of levers into coordinated, on-time execution. You bring incentives, host-funded promotions, engagement and CRM, partnerships, and merchandising onto one roadmap, one source of truth, and one operating rhythm — so that product, growth marketing, merchandising, finance,

About the Team Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely. The Preparedness team is dedicated to addressing these critical risks. Our work includes: Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems. Mitigation. Keeping misuse and misalignment safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework , and partnering with other staff to achieve these targets. This is urgent, fast-paced work that has far-reaching implications for the company and for society. About the Role We are seeking exceptional researchers who can push the frontier of safety mitigations. You will help derisk frontier models by developing novel safety mitigations, developing and applying new techniques from domains like interpretability, control, and alignment to ensure the safety of OpenAI’s deployed models. You will play a critical role in defining how a safe AI system should look in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI. This role requires strong technical depth and close cross-functional collaboration to ensure our safety mitigations are enforceable, scalable, and effective. We seek researchers who can partner with experts across domains such as misalignment, cybersecurity, and biology in order to develop the best possible end-to-end safety stack. In this role, you will: Work on identifying emerging AI safety risks and new methodologies for exploring and mitigating the impact of such risks Build (and then continuously refine) the evaluations that enable us to assess the extent of these risks; this might include worki

About the Team The Safety Systems team is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Model Safety Research team aims to fundamentally advance our capabilities for precisely implementing robust, safe behavior in AI models, and to leverage these advances to make OpenAI’s deployed models safe and beneficial. This requires a breadth of new ML research to address the growing set of safety challenges as AI becomes more powerful and used in more settings. Key focus areas include how to enforce nuanced safety policies without trading off helpfulness and capabilities, how to make the model robust to adversaries, how to address privacy and security risks, and how to make the model trustworthy in safety-critical domains. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. About the Role OpenAI is seeking a senior researcher with passion for AI safety and experience in safety research. Your role will set directions for research to enable and empower safe AGI and work on research projects to make our AI systems safer, more aligned and more robust to adversarial or malicious use cases. You will play a critical role in shaping how a safe AI system should look like in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI. In this role, you will: Conduct state-of-the-art research on AI safety topics such as RLHF, adversarial training, robustness, and more. Implement new methods in OpenAI’s core model training and launch safety improvements in OpenAI’s products. Set the research directions and strategies to make our AI systems safer, more aligned and more robust. Coordinate and collaborate with cross-functional team

About the Team The Safety Systems team is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society, and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Safety Oversight Research team aims to fundamentally advance our capabilities to maintain oversight over frontier AI models, and leverage these advances to ensure OpenAI’s deployed models are safe and beneficial. This requires a breadth of new ML research in the areas of human-AI collaboration, reasoning, robustness, and scalable oversight to keep pace with model capabilities. We invest heavily in developing novel model and system-level methods of identifying and mitigating AI misuse and misalignment. Our goal is to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. About the Role OpenAI is seeking a senior researcher with a passion for AI safety and experience in safety research. Your role will set directions for research to maintain effective oversight of safe AGI and work on research projects to identify and mitigate misuse and misalignment in our AI systems. You will play a critical role in defining how a safe AI system should look in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI. In this role, you will: Develop and refine AI monitor models to detect and mitigate known and emerging patterns of misuse and misalignment. Set research directions and strategies to make our AI systems safer, more aligned, and more robust. Evaluate and design effective red-teaming pipelines to examine the end-to-end robustness of our safety systems, and identify areas for future improvement. Conduct research to improve models’ ability to reason about questions of human values, and apply these improved models to practical safety challen

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Within Premium Support, Dedicated Support Engineers combine deep technical troubleshooting with an enduring understanding of our most strategic customers’ architectures, critical workloads, and business priorities. Through proactive reliability work, ownership during incidents, and AI-powered support capabilities, we help customers operate successfully as their use of OpenAI grows. About the Role We’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI. This role combines organizational leadership, technical judgment, and executive customer engagement. You will establish a model in which DSEs develop deep customer context, independently advance difficult investigations, anticipate operational risks, and drive issues through resolution. You will also turn what the team learns into improvements that benefit customers across OpenAI. You should bring experience building technical organizations that maintain long-term accountability for enterprise customers. Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly rel

About the Team The Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously. Our work spans three areas: Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks. Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work. Oversight: Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful autonomy (for example future versions of auto-review ). About the Role We’re looking for strong executors with excellent judgment, comfort with ambiguity, and an understanding of frontier model research. You don’t need prior safety or alignment experience, we also welcome people that recently realized that alignment and safety is a critical area to contribute to. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Train and evaluate frontier models to reduce harmful or misaligned agent actions, forming clear hypotheses and executing independently through ambiguity. Mine incidents and build scalable measurement, data-processing, and evaluation systems that turn real failures into repeatable safety signals. Collaborate closely with post-training, capabilities, oversight, and pre-training partners to ship research-backed mitigations into large-scale training and agent systems. You might thrive in this role if you: Have demonstrated strength in research engineering, ML en

About the Team The Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously. Our work spans three areas: Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks. Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work. Oversight : Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful agent autonomy (for example future versions of auto-review ). About the Role This role focuses on oversight and system-level mitigations that enable increasingly capable agents to operate safely and autonomously in real environments. We prioritize building oversight systems that are used in practice today, both internally and externally (see our recent work on action monitoring for codex and former code review ). We also study longer-term questions about how increasingly capable agentis systems can be supervised, constrained, and corrected. We’re looking for a safety&security minded researcher or engineer who can reason rigorously about security boundaries and agent behavior, then build and test practical mitigations. A background in AI control or security is welcome but not required. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and evaluate system-level controls for agent actions like agent-based review. Plan how they fit in a broader syste

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st

About the Team The Search research team focuses on building the systems that help AI systems find, retrieve, and use information from the world. We aim to make answers more useful and grounded for more than a billion ChatGPT users. About the Role We’re looking for a Technical Program Manager to lead a broad portfolio of research and engineering programs that power search. You’ll partner closely with researchers, engineers, and product leaders to turn ambitious goals into clear plans, resolve dependencies, and move complex technical work forward. This role combines technical depth, product judgment, and hands-on execution. You’ll work across retrieval, indexing, and model improvements, while collaborating with policy, legal, and external data partners. You’ll help teams make informed tradeoffs and build practical ways of working that support a fast-moving research environment. This role is based in San Francisco, CA. In this role, you will: Lead programs across model training, retrieval, large-scale indexing, and search infrastructure. Translate evolving goals into prioritized workstreams with clear owners, milestones, dependencies, and resource needs. Partner with research, engineering, and product leads to define requirements and make tradeoffs across scope, quality, performance, timelines, and cost. Establish program success metrics and use them to guide priorities and track improvements in coverage, answer quality, responsiveness, and trust. Identify technical and cross-functional risks early, drive blockers to resolution, and communicate progress and decisions clearly to teams and leadership. Coordinate with product, policy, legal, and external partners on data access, use, and presentation, helping teams resolve decisions that span technical and non-technical domains. Manage dependencies with data providers and build repeatable processes that help research and engineering teams execute effectively as the search effort grows. You might thrive in this role if you

About the Team OpenAI's Research Team is at the forefront of AI research, pushing the limits of what AI can achieve. Our team is dedicated to developing advanced AI systems that are powerful, safe, and beneficial for everyone. About the Role The Research IP Partnerships team is in need of Technical Program Managers (TPMs) to streamline the integration of our applied research with external strategic partners. This role is critical for synthesizing research from cross functional teams, enabling model deployment, and ensuring new technologies are effectively adopted. You will act as the connection that enables our partners to deploy the most advanced AI models. Your primary focus will be to increase our research velocity and ensure that our deployments are successful and collaborative with our partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and share a deep understanding of frontier AI model development Partner with internal and external teams to drive deployment of the latest OpenAI technologies Manage critical inquiries from both technical and non-technical partners Design and implement simple, scalable processes that solve complex problems Deliver high-profile pipeline and tooling projects on tight deadlines Work across research and engineering to align goals, streamline communication, and support business priorities You might thrive in this role if you: Have experience in a strategic partnerships and technical program management role Can right-size process to align stakeholders while ensuring speed of delivery (action-oriented) Are fantastic at building cross-functional relationships and having empathy for the many roles involved in deploying research Can design and build tools (via code / no-code / AI) to facilitate internal processes Are a great communicator across written, presentation, and visual forms. Are engaged and c

About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models. The Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth. As we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines. About the Role We are seeking a Strategic Sourcing Manager, Data Center Infrastructure: Owner Furnished Equipment to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities. You will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion. The ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastr

About the Team Industrial Compute is building the world's most advanced AI infrastructure. Working alongside our capital partners, engineering teams, and construction organizations, we design and deliver large-scale, mission-critical compute campuses that power the next generation of AI. Our Design organization brings together engineering, construction, and digital design to ensure facilities are coordinated, constructible, and optimized from the earliest planning phases through deployment. About the Role We are seeking a BIM Designer & Coordinator to support the planning and design of large-scale industrial and mission-critical facilities. In this role, you will develop, coordinate, and maintain multidisciplinary BIM models across Civil, Electrical, Mechanical, Architectural, and Structural disciplines, enabling early design validation, constructability reviews, equipment planning, and cross-functional coordination. You will partner closely with internal engineering teams, external design consultants, contractors, and project stakeholders to produce coordinated BIM deliverables that improve design quality, reduce project risk, and support efficient execution across Industrial Compute's global infrastructure portfolio. Key Responsibilities: Develop and maintain conceptual and schematic BIM models for large-scale industrial and MEP-intensive facilities. Coordinate BIM models across Civil, Electrical, Mechanical, Architectural, and Structural disciplines. Create and maintain federated models used for design reviews, spatial coordination, constructability analysis, and clash detection. Model major building systems including equipment layouts, utility corridors, electrical rooms, mechanical rooms, structural framing, site infrastructure, and architectural constraints. Coordinate equipment clearances, maintenance access, routing zones, shafts, risers, utility entrances, and major MEP pathways. Translate engineering sketches, basis-of-design documents, equipment lists