Ai Support Engineer in United States

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. About the Role We are looking for a Majors Account Executive to join our Sales and Go-to-Market team. This role is based in the greater Chicago area, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security. What you’ll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers. Create a long-term account strategy aligned with customer goals. Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning. Act as a trusted advisor by understanding client businesses and aligning technical solutions wi

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. About the Role We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in the greater Bay Area, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security. What you’ll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning Act as a trusted advisor by understanding client businesses and aligning technical solutions with thei

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are seeking a Global Senior Manager of Leave of Absence to join our team in a hybrid capacity—based out of our Santa Clara, CA or Bellevue, WA offices (in-office Tuesday–Thursday)—or as a Remote (US) team member. Reporting directly to the AMS Director of Benefits within the Total Rewards department, you will serve as the strategic architect and hands-on operational lead for our global leave, time off, and disability programs. In this high-impact role, you will design, implement, and scale leave policies and processes tailored for a diverse, rapidly growing global workforce. Your mission is to ensure our programs remain highly market-competitive and legally compliant, while championing an "employee-first" philosophy that deeply reflects our core values. What you’ll do (Role Expectations) Design and standardize global leave frameworks that balance statutory requirements with company benefits, serving as the lead SME for

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge As Senior Manager, Data Engineering and Platform you will be a people leader of a team of Data Engineers responsible for creating platform and data engineering architecture for business intelligence and data science solutions. This role will have a substantial focus on coaching and people management alongside a strong individual contributor component in hands-on data engineering. Your Mission You will work closely with other team members like data architects and business analysts to understand what the business is trying to achieve, move data from source to target, and design optimal data models. Develop and adhere to standard methodologies: platform architecture, data engineering, data quality, analysis, validation to ensure the team provides quality work to company and build trust with analytics solutions. Propose and socialize data architecture to enable OneTrust business analytics. Drive technical conversations with stakeholders to explore all facets of problem and solution. Solve immediate production issues with an eye to solve things for long-t

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is looking for an experienced Product Marketing Manager to lead the planning, coordination, and execution of complex product and feature releases across the organization, in partnership with Product Operations. This role ensures launches are delivered on time, clearly communicated, and aligned to broader go-to-market (GTM) strategies. The Product Marketing Manager for Go-to-Market will drive operational excellence, resolve cross-functional dependencies, and bring structure and rigor to OneTrust’s fast-moving release environments. Your Mission Release Strategy & Execution Own end-to-end marketing release management for multiple concurrent launches, from early planning through post-release evaluation Develop and maintain integrated release plans, timelines, milestones, and readiness criteria Act as the voice of the customer, ensuring field and customer facing deliverables are simple, value-centric and actionable Ensure alignment between product development schedules and marketing GTM plans Proactively identify risks, dependencies, and constraints; drive mitigation plans to keep releases on trac

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is building the AI-Ready Governance Platform™ to help organizations build trust, manage risk, and use data and AI responsibly. Our platform brings together privacy automation, consent and preferences, data use governance, AI governance, tech risk and compliance, and third-party management across connected, cloud-based workflows. As a Senior Staff Quality Engineer, SDET, you will define the quality engineering strategy that enables OneTrust to scale this platform with confidence. You will shape how we validate integrated customer journeys, protect trust-critical data and workflows, and release reliable capabilities across a broad product portfolio. This role is for an experienced technical leaderwho can solve significant, unique problems requiring independent judgment, evaluation of intangible factors, and the creation of methods and procedures for specialized, high-stakes initiatives. Your Mission Quality Strategy for Trust-Critical Products Define automation architecture, quality strategy, and release-validation practices acro

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Software Engineer that will report to the Development Manager / R&D Head. In this role, you will part of the R&D Team that works on mission-critical applications. Your Mission Engage and partner with various Engineering, Operations, and Product teams to design, deliver, and maintain a highly available and performant application platform. Build and implement application observability and platform monitoring tools to continuously improve the customer experience Eliminate toil by automating processes, tuning alerts, and improving code where it is most needed Frequently evaluate new ideas and trends to identify potentially useful tools and techniques Collaborate with different functional groups to identify gaps, prioritize, and resolve issues Defining, implementing, and maintaining SLIs and SLOs aligned with customer experience. Design and instrument SLIs such as latency, error rates, and availability across critical services Manage and enforce error budgets to balance system reliability with product feature v

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Software Engineer that will report to the Development Manager / R&D Head. In this role, you will part of the R&D Team that works on mission-critical applications. Your Mission Engage and partner with various Engineering, Operations, and Product teams to design, deliver, and maintain a highly available and performant application platform. Build and implement application observability and platform monitoring tools to continuously improve the customer experience Eliminate toil by automating processes, tuning alerts, and improving code where it is most needed Frequently evaluate new ideas and trends to identify potentially useful tools and techniques Collaborate with different functional groups to identify gaps, prioritize, and resolve issues Defining, implementing, and maintaining SLIs and SLOs aligned with customer experience. Design and instrument SLIs such as latency, error rates, and availability across critical services Manage and enforce error budgets to balance system reliability with product feature v

Role Overview You’re a seasoned Site Reliability Engineer who loves owning complex infrastructure, making things run faster, safer, and with less manual effort. In this Staff‑level role, you’ll design and operate VMware‑based private cloud platforms that power mission‑critical SaaS products used by customers around the world. You’ll work across Linux, Windows Server, networking, storage, and automation frameworks to increase reliability, reduce toil, and modernize a global datacenter environment. You’ll have the scope to set technical direction, build automation at scale, and mentor engineers while staying hands‑on with VMware vSphere, F5/AVI load balancers, and hybrid Active Directory. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture, deployment, and ongoing optimization of VMware vSphere–based private cloud infrastructure across multiple global datacenters. Design and build automation using PowerShell/PowerCLI, Ansible, Python, and CI/CD tools to streamline provisioning, configuration, and compliance. Administer, harden, and troubleshoot Linux (RHEL/CentOS/Ubuntu) and Windows Server environments that host enterprise and SaaS workloads. Integrate and manage Active Directory for authentication, access control, and service accounts across hybrid on‑prem and cloud environments. Partner with network and security teams to manage firewalls, VPNs, storage, and load balancers (F5 BIG‑IP, AVI/NSX Advanced Load Balancer) for highly available services. Document architectures and runbooks, participate in on‑call and change management, and mentor engineers while influencing long‑term reliability and automation strategy. These are the essentials you’ll need to get an interview 10+ years of experience in systems or infrastructure engineering, including operating large‑scale enterprise or SaaS datacenter environments. Deep hands‑on expertise with VMware vSphere (ESXi, vCenter, DRS, HA, vMotion, distributed switches) in production

Principal Embedded SW/FW Engineer (Bringup) - Austin, Tx, USA Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team validating cutting-edge, high-performance AI chips and platforms. You will play a key role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to provide technical guidance to other engineering team members. In this role, you can leverage our experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. The Team The Post-Silicon Bringup team sits within the Architecture and Validation team, we are responsible for bringup and validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and supporting the Silicon Characterisation team. Responsibilities and Duties Plan, design, develop and debug silicon validation tests in bare metal C/C++ on FPGA/Emulator prior to first silicon Deploy silicon validation tests on first silicon and debugging them Develop automated test framework and regression test suites in Python to optimize validation efficiency Collaborate closely with engineers from many other disciplines on a variety of topics Work with Validation and Production Test engineering peers to implement best practices and continuous improvements to test methodologies Analyse test results, identify and debug failures/defects Contribute to shared test and validation infrastructure Provide feedback to architects Candidate Profile Essential: Understanding of ML

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives, spanning AI research specialists, silicon designers, software engineers and systems architects. Job Summary We are looking for an experienced Principal Engineer to join our System Management team and help lead the development of critical interfaces used by internal and external customers to manage system state. You will provide technical leadership within assigned areas of System Management, guide architecture and implementation choices, mentor engineers and translate broader technical direction into effective execution. This is a hands-on engineering role for someone who can lead complex technical work, improve reliability and operational readiness, and collaborate effectively across multiple engineering disciplines. The Team The System Management team sits within the Software Platform group and helps build Graphcore products into large-scale AI solutions for our customers. The team is responsible for developing the interfaces between hardware, AI software and frameworks, as well as providing interfaces for public and private cloud environments. This includes system management capabilities that abstract complex hardware administration and enable reliable deployment and operation at scale. As one of the first teams to work with new hardware and software, we regularly solve complex system-level problems

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of a best-in-class family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from a diverse group of backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a senior validation lead engineer to lead at-scale rack validation efforts for next-generation AI hyperscale systems. This role focuses on post-silicon system validation across the full lifecycle, ensuring functional, electrical, and thermal performance meets product objectives. You will own end-to-end blade and rack validation including planning, development, execution, and debug while collaborating across firmware, systems, and hardware teams. The Team The Rack Validation team is responsible for ensuring system readiness and quality at scale. The team works cross-functionally with firmware, silicon, and system engineering teams to validate complex AI compute platforms. Responsibilities and Duties Lead post-silicon validation of AI compute blades and racks including test planning, development, and automation. Drive provisioning and integration of system components (SoC FW, BMC, RMC, OS) for rack-level readiness. Own execution against program achievements and report validation progress and risks. Triage test failures, collect debug data, and collaborate on root cause analysis. Track

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Senior Software Engineer, Data, you will design, build, and operate the next generation of our data platform and products – going beyond ID to power a networked digital identity – while keeping member privacy, security, and reliability at the core. What you’ll do: Build and operate scalable, reliable data systems and pipelines – from ingestion to modeling to visualization – so Analysts and Engineers can self-service changes in an automated, tested, secure, and high-quality manner. Develop and maintain end-to-end data products and pipelines (batch and/or streaming) that collect, clean, transform, and model data, and own the infrastructure that powers them to unlock new business use cases and reporting. Implement and maintain infrastructure-as-code, CI/CD, and shared developer tooling for data products (e.g., Pulumi/Terraform, GitHub, orchestration tools like Dagster/Airflow) to make it easy and safe for teams to build, test, and ship changes across environments. Improve the security, compliance, and cost posture of the data stack through robust dependency management, IAM and secrets hardening, observability, and performance/cost optimizations. Partner with product and other stakeholders to uncover requirements, make architectural decisions, and continuously improve our data platform and processes. How you’ll measure success: Data reliability & SLAs: % successful pipeline runs, adherence to freshness SLAs for core datasets, and reduction in data-related incidents impacting stakeholders. Platform quality & efficiency: Reductio

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for an experienced Software Engineer to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Software Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform- one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core. A brief highlight of our tech stack: Java / Kafka / Postgres AWS cloud What you'll do: Advance our capabilities across a wide array of industries and domains and gain hands-on experience with privacy, security, data modeling and architecture Develop and deliver code across the full stack, driving engineering excellence by defining to best practices in testing, documentation and observability Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems Have a strong sense of ownership, responsible for architectural decision-making and striving for continuous improvement in technology and processes at CLEAR What you’re great at: 3+ years of backend software development experience in Java Working with cloud-based application development, and being fluent in at least a few of: Cloud service providers like AWS Containerization technologies like Docker and Kubernetes Collaboration, integration, and deployment tools like Github, Argo, and Jenkins Arti

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for an experienced Machine Learning Engineer to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Machine Learning Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform - one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core. A brief highlight of our tech stack: Python / Postgres / Snowflake / dbt AWS SageMaker and MLflow What you'll do: Own and drive the foundational work of a ML system at CLEAR Design, build and deploy ML models for various applications, such as document and image processing, fraud detection. Develop and implement robust data pipelines at a variety of scales, including collection, pre-processing, transformation, and feature engineering Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems Have a strong sense of ownership, responsible for architectural decision-making and striving for continuous improvement in technology and processes at CLEAR What you're great at: 3+ years of experience building, operating and scaling ML models for consumer applications, particularly those with experience building end-to-end systems Experience designing, implementing, and scaling complex data pipelines for ML models and evaluating their performance Expertise in best practices for feature enginee