We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid's Infrastructure team builds the platforms and tooling that help engineering teams develop, deploy, and operate production systems safely. Release Engineering owns the path from merge to production, including Plaid's zero-touch deployment system, progressive rollouts, metric-gated analysis, and automatic rollback. Our goal is to make safe shipping the default for every product team. As a Staff Site Reliability Engineer on Release Engineering, you'll define and scale Plaid's reliability practices across product engineering. You'll architect our SLO and error-budget programs, drive the adoption of progressive delivery, and ensure new products are production-ready. By partnering across product and platform teams, you'll translate complex production needs into intuitive, self-service tooling. This is a hands-on technical leadership role where you'll shape the future of our deployment systems—ensuring they remain fast and safe even as AI-assisted development increases code velocity. What excites you Lead the expansion of reliability standards across product engineering, converting foundational infrastructure into lasting operational habits and tooling. Architect and manage the SLO and error-budget
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Role overview
Job description
Role Overview You’re a seasoned Site Reliability Engineer who loves owning complex infrastructure, making things run faster, safer, and with less manual effort. In this Staff‑level role, you’ll design and operate VMware‑based private cloud platforms that power mission‑critical SaaS products used by customers around the world. You’ll work across Linux, Windows Server, networking, storage, and automation frameworks to increase reliability, reduce toil, and modernize a global datacenter environment. You’ll have the scope to set technical direction, build automation at scale, and mentor engineers while staying hands‑on with VMware vSphere, F5/AVI load balancers, and hybrid Active Directory. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture, deployment, and ongoing optimization of VMware vSphere–based private cloud infrastructure across multi
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Skills & requirements
Qualification
These are the essentials you’ll need to get an interview 10+ years of experience in systems or infrastructure engineering, including operating large‑scale enterprise or SaaS datacenter environments; We also consider qualified applicants regardless of criminal histories, consistent with legal requirements; We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures
Department · Engineering Group
Hiring company
Diligent Corporation
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