Ai Systems Engineer in San Francisco

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a member of the Capacity Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams. This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast. You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk. EXAMPLE INITIATIVES Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected. Constrained Allocation Playbook: Define the decision framework for how Basete

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for an exceptional Motion Designer to help bring the Baseten brand to life. This will be a defining role on the brand design team. You'll shape the motion language for Baseten and bring it to life across everything from product launches and social video to huge out-of-home campaigns, events, web, and experimental brand work. We're building a brand in a market that's moving fast, and we want the work to feel just as ambitious. This isn't a role focused on turning out one-off animations or supporting an existing system - you'll help define and build the system, push it into places we haven’t thought about, and set the bar for motion across the company. You'll partner closely with brand, product, marketing, and leadership to turn technical ideas into work that's clear, distinctive, and memorable. RESPONSIBILITIES Define and evolve the motion language for the Baseten brand. Create high-craft motion work across product launches, social, campaigns, web, events, and out-of-home. Concept and produce video content that makes highly technical products feel compelling. Think at every scale, from a five-second social clip to a Times Square takeover. Partner with brand designers to bring identity systems, typography, illustration, and product storytelling to life through motion. Experiment with new formats, tools, techniques, and emerging technology to push the brand into unexpected places. Build motion syste

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're hiring a Sales Development Manager to lead the team of SDRs generating pipeline for our North American sales org. You'll own the day-to-day leadership of the team — coaching reps, aligning with AEs and sales leadership, holding a high bar on execution, hiring, and building the systems that make the team consistently productive. Our market is new and evolves by the day, and our buyers are hyper-technical. Prospecting at Baseten means earning credibility with that audience, and coaching a team to do it at scale. The right person for this role is a coach and a builder — someone who gets energy from developing people, is obsessive about execution, and wants to define what world-class pipeline generation looks like when the product, the buyers, and the sales motion are all AI-native. RESPONSIBILITIES Lead, coach, and develop a team of SDRs responsible for opening doors with the next wave of Baseten customers. Own the team's pipeline generation targets and drive consistent execution against weekly, monthly, and quarterly goals. Build and refine outbound strategies, messaging, and frameworks across a wide range of accounts, tuned to a technical audience. Run 1:1s, team meetings, training, and pipeline reviews that make reps measurably better week over week. Partner with AEs and sales managers on account strategy, lead quality, and handoff processes. Analyze pipeline data to identify what's working, diagnose wha

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a TPM to drive development and integration of a range of sensor systems for robotics. This role will drive cross-functional alignment across requirements, engineering design, integration, validation, manufacturing, supply chain, and release processes, helping turn complex sensor-system needs into clear plans, decisions, and milestones. Location and in-person expectations: This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive requirements alignment across engineering design, integration, testing, and validation for camera modules, LiDAR, IMUs, RADAR, proximity sensors, audio components and the systems they interact with. Coordinate the integration of modules including electrical, mechanical, harnessing, and software interfaces with the full robotic system with deep understanding of timelines to drive the respective PCBAs, enclosures, build and test fixtures, connectors and cables. Establish effective cadences for technical reviews, BOM readiness, change management, production releases, approvals, and decision tracking. Align harnesses, fasteners, assembly fixtures, test fixtures, and documentation so cross-functional teams can execute against a clear plan. Lead validation planning around functional, reliability, NVH failure modes, including testing needs, schedules, and exit criteria. Partner with manufacturing and supply chain to manage handoffs, lead times, dependencies, and production readiness. Drive tradeoff decisions across cost, qua

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As the Head of IT at Baseten, you will build, scale, and secure our internal technology function to support our rapid growth. Reporting to our Chief Information Security Officer, you will lead and mentor a team of 5+ IT engineers, leading the charge to transition Baseten from startup-era IT to a highly automated, enterprise-ready IT organization. You will take full ownership of corporate IT infrastructure, Helpdesk operations, corporate identity management, device lifecycles, and vendor procurement. As we scale to support the world’s most dynamic AI companies, you will ensure our internal systems scale seamlessly with our headcount, providing a secure, frictionless, and world-class technology experience for all Baseten employees. RESPONSIBILITIES Team Leadership: Manage, mentor, and grow a team of IT engineers, fostering a high-performance culture focused on technical excellence and end-user satisfaction. Helpdesk Operational Excellence: Build a fast-response support function by establishing clear response SLAs, tracking employee satisfaction metrics, and formalizing on-call and incident response processes. Zero-Touch Automation: Architect and implement automated employee onboarding, offboarding, and role-based access changes through deep integrations across HRIS, MDM, and IAM systems. SaaS Management & Procurement: Establish comprehensive SaaS management processes to eliminate shadow IT, automate access w

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Procurement Lead to build Baseten's procurement function from the ground up. This is a foundational, high-ownership role for someone who wants to define how a company runs procurement, not inherit an existing process. As the company scales across engineering, GTM, and corporate functions, we need to build purchasing workflows and vendor relationships. This is a rare, critical-moment hire: you'll set the leading-practice processes, systems, and policies that the company runs on as it continues to grow, with the mandate and dedicated focus to build something built to scale. This role exists to make procurement a source of leverage for the business, not friction. Your goal is to build scalable process, take on vendor management and RFP work that today sits informally with individual teams, and free up business owners' time and capacity, all while building the guardrails the company needs as it grows. You'll partner closely with Finance, Legal, Security, Compliance, IT, and business owners across the company, and you'll be judged on whether teams feel supported and unblocked, not slowed down. RESPONSIBILITIES Procurement Strategy and Process Design and implement Baseten's first company-wide procurement process, approval routing, and other workflows Establish procurement policies (spend thresholds, approval authority, competitive bidding requirements) tailored to a high-growth business Design pr

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is building for talent density. We believe attracting and retaining exceptional people, and ensuring they feel recognized and valued for their impact, is core to becoming the best place to work. Compensation is a critical lever in that mission. As our Compensation Manager, you will own compensation programs company-wide. You’ll be a trusted advisor to senior leaders, shaping our compensation philosophy, leveling framework, and equity programs to ensure we remain competitive, principled, and performance-oriented as we scale. This role blends strategy and execution: designing clear, fair systems while moving quickly in a high-growth environment. RESPONSIBILITIES Own and evolve Baseten’s company-wide compensation strategy, philosophy, and programs. Collaborate with leadership and HRBP to create and evolve job architecture and leveling frameworks. Build and maintain compensation bands. Conduct regular market benchmarking to ensure comp bands and strategy remain competitive in a fast moving industry. Partner closely with Talent to design and approve competitive new hire offers, advising on negotiation strategy within our compensation principles. Lead bi-annual leveling and compensation review cycles to ensure market competitiveness and reward high performance across teams. Manage new hire equity grants in partnership with Finance and Legal. Design and administer a thoughtful equity refresher program for ten

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is building a world-class team, anchored in our San Francisco and New York offices and increasingly growing across the globe. We believe the best talent can come from anywhere, and our ability to hire and support that talent is mission-critical. As our Immigration and Mobility Manager, you will make global hiring operationally seamless. You’ll be Baseten’s in-house expert on immigration, relocation, and international employment strategy, ensuring that exceptional candidates from all over the world can confidently build their careers with us. This is a high-stakes, high-impact role. Speed, clarity, and correctness matter deeply in immigration and mobility. You will own the end-to-end experience, navigate a rapidly evolving U.S. immigration landscape, and design the systems and policies that enable Baseten to hire globally while delivering an exceptional employee experience. Over time, you’ll also help shape where and how we expand internationally, advising on global hiring models, new hubs, and employment structures that support our long-term growth. RESPONSIBILITIES Own the end-to-end immigration lifecycle, managing all U.S. visa processes (e.g., H-1B, O-1, J-1, TN, E-3, L-1, EB-2/3 PERM) from offer stage through renewals and permanent residency. Oversee and project manage visa sponsorships executed through Employer of Record (EOR) partners Serve as Baseten’s internal immigration expert, partnering clo

About the Team The Product Marketing team shapes how OpenAI brings its research, models, and products to market. We work across Research, Product, Engineering, Sales, Communications, and Marketing to translate technical advances into clear customer value, compelling market narratives, and go-to-market strategies that drive meaningful adoption. About the Role We’re looking for a senior product marketing leader to shape how OpenAI’s models and research are understood and adopted around the world. You’ll work directly with frontier research teams to understand emerging capabilities and translate them into compelling product strategies, market narratives, and customer experiences. Your scope will span frontier models, specialized models for cybersecurity and life sciences, multimodal capabilities, and the API portfolio that makes these systems accessible to developers and businesses. You’ll build and lead the team responsible for helping customers understand what our models can do, how they’re evolving, and how to deploy them responsibly. In this role, you will: Define the product marketing strategy for OpenAI’s models, research advances, and API portfolio. Embed with Research, Product, and Engineering to understand model capabilities, evaluations, limitations, and technical tradeoffs. Shape how OpenAI explains advances in AI to developers, business leaders, and the broader market. Lead positioning, launches, demonstrations, and adoption strategies across frontier, specialized, and multimodal models. Help customers navigate model selection, API access, privacy, security, and responsible deployment. Bring customer and market insights into research and product decisions. Partner with Sales, Solutions, Partnerships, and regional teams to develop customer narratives, use cases, and enablement. Work with Communications, Safety, Policy, and Legal to ensure technical claims are accurate and grounded. Build and lead a high-performing product marketing team and define success ac

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Payments team works across product, engineering, design, and finance to build the financial infrastructure that makes OpenAI’s products accessible to consumers and enterprises around the world. As AI introduces new ways for people and organizations to work, the team is defining how to support and monetize emerging forms of product usage, from usage-based pricing to agentic work. We’re building the foundational systems that help OpenAI products deliver clear, reliable, and scalable payment experiences while ensuring that this powerful technology is deployed responsibly. About the Role In this role, you’ll lead design for one of OpenAI’s most foundational product areas: the payments and monetization infrastructure that supports our consumer and enterprise products. You’ll partner closely with product, engineering, and cross-functional teams to shape how customers understand, manage, and pay for entirely new kinds of AI usage. Your work will extend beyond traditional checkout and billing. You’ll help define the systems, frameworks, and experiences behind durable pay-as-you-go models, Codex usage, and agentic workflows, translating complex business and technical requirements into intuitive experiences. As a product designer in a highly ambiguous and rapidly evolving space, you’ll influence both product strategy and the underlying infrastructure that OpenAI products depend on. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead the design direction for foundational payments, billing, and monetization experiences across OpenAI’s consumer and enterprise products. Design and ship high-quality, end-to-end product experiences, from early systems and interaction concepts to high-fidelity prototypes and production-ready designs. Shape the infrastructure and product frameworks that support em

About the Team The GTM Intelligence Solutions team builds the data and decision systems that help customer-facing teams take the right action at the right time. We combine product telemetry, commercial data, customer context, and field activity to identify account health and opportunity, recommend actions and use cases, deliver intelligence through field-facing products and agent workflows, and measure what happens next. We’re looking for a Data Scientist to help build the next generation of GTM intelligence at OpenAI. You will own a flexible portfolio of high-impact decision data products and work closely with Technical Success and other GTM teams to ensure the work drives better decisions. About the Role As a Data Scientist on GTM Intelligence Solutions, you will define and build the intelligence systems that help customer-facing teams prioritize accounts, identify risks and opportunities, choose interventions, and understand what worked. You will set the roadmap and methodology, build canonical features, ship reliable production workflows, monitor quality and adoption, and improve the systems using field feedback and business outcomes. This role combines hands-on technical depth with strong product and business judgment. You should be as comfortable writing production Python and advanced SQL, defining durable data contracts, and operating decision products as you are evaluating a ranking approach or designing an experiment. You will personally ship reliable first versions and partner with Analytics Engineering and Data Engineering when work requires shared infrastructure or additional scale. In This Role, You Will Set the roadmap and methodology for GTM intelligence and decision products, using deep stakeholder discovery to probe beyond stated requests, uncover the underlying decisions, workflows, constraints, and measures of success, and translate them into measurable systems. Own the full lifecycle of intelligence products, including feature definition, methodo

About the Team The Core Models team helps shape how OpenAI’s frontier models are built, measured, and launched. We work across Research, Engineering, Model Design, Data Science, and Product to turn advances in model capabilities into reliable, useful experiences for people. Our scope includes model planning and launches as well as building data flywheels, evaluations and measurement systems to ensure our models have strong capabilities and behavior. About the Role As a Product Manager for the Core Models team, you'll be at the forefront of defining and guiding the future of how our AI models work in real-world applications. You will connect user needs to model and systems decisions: how prompts are understood; how information is aggregated and made useful for training and evaluation data; and how capabilities move from research prototypes into the mainline model and launch stack. You will operate comfortably across research, infrastructure, and consumer product surfaces, creating clarity where ownership and technical boundaries are still emerging. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Translate user and product goals into clear model requirements, system architecture choices, and research priorities across query understanding, indexing, retrieval, ranking, tool boundaries, data, training, inference, and evaluation. Build closed learning loops that turn product usage, explicit feedback, and other user signals into datasets, evaluations, experiments, training priorities, and launch decisions. Define success across offline evaluations and online product metrics, balancing model quality, usefulness, latency, safety, reliability, and cost. Partner closely with post-training research, applied product engineering, Model Design, and Data Science to integrate capabilities into the mainline model stack. Create reusable platforms and operatin

About the Team OpenAI's Professional Services team helps organizations move from AI ambition to durable production outcomes. We partner with customers on complex deployments and build the strategy, commercial models, operating mechanisms, and delivery capacity needed to realize value from OpenAI's models and products. The team works across Go-to-Market, Forward Deployed Engineering, Technical Success, Finance, Product, Legal, Data, Systems, and delivery partners. We are building a services motion that is customer-centered, commercially rigorous, operationally scalable, and deliberately connected to product adoption. About the Role We are seeking a senior GTM Strategy & Operations professional to build and scale the operating system for OpenAI's Professional Services business. This is a foundational, hands-on individual contributor role at the intersection of business strategy, finance, go-to-market, and delivery. You will turn ambiguous questions—what we offer, how we price and package it, how we plan capacity, and how we measure performance—into clear decisions and repeatable mechanisms. You will own business planning, pricing and packaging, forecasting and modeling, management reporting, and cross-functional strategic initiatives. You will build integrated views of demand, staffing, revenue, margin, and delivery performance; replace one-off analyses with durable processes; and create operating cadences that help leaders act early. You will be a trusted partner to Professional Services, GTM, FDE, Technical Success, Finance, Product, Legal, Revenue Operations, and Data leaders. The right person combines direct Professional Services judgment with rigorous analytics, executive communication, and the willingness to build the model, process, or dashboard themselves. You’ll be responsible for: Define and drive the business and GTM strategy for Professional Services, including target customer needs, offer portfolio, positioning, pricing and packaging, partner motions,

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. We turn policy intent into operational readiness, review standards, quality systems, escalation paths, automation guardrails, and durable cross-functional operating models. About the Role We are looking for an exceptional Program Manager to help build durable operating systems and run some of OpenAI’s most complex safety operations. The core need is a high-agency operator who can take an ambiguous problem, create the right structure, align cross-functional partners, and drive the work through execution. This role will move across Critical Harm priorities as needs evolve. You may step into operationalizing national security or violent-activities workflows, support wellbeing and Frontier Risk initiatives, or help scale programs such as Trusted Access. Deep domain expertise is helpful but not required; the strongest candidates will learn quickly, exercise excellent judgment, and make complex programs move. In this role, you will: Lead strategic operational builds across priority workflows from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence. Translate policy, safety, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision-making structures that teams can execute. Coordinate with User Ops leadership, Product Policy, Integrity, Safety Systems, i2, Legal, Product, Engineering, Support, vendors, and other partners to resolve dependencies and keep critical work moving. Move in and out of workflows as priorities shift—standing up new programs, stabilizing operations, improving handoffs, and transitioning durable ownership to the right team. Use operational data and frontline signals to identify bottlenecks, quality gaps, ca

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We are looking for an Operations Program Manager - Robotics Data Acquisition to own the day-to-day operating rhythm in our data collection facilities. You will work closely with operators, technicians, program managers, and engineers to keep rigs ready, campaigns moving, issues resolved, and performance improving. This is a hands-on operations role that requires you to be comfortable spending time on the floor, working through ambiguity, and using data to make the operation more reliable and efficient. This role is based in San Francisco, CA and requires in-person presence 5 days a week. In this role you will: Coordinate daily operations readiness across workstations, operators, materials. Track core operating metrics including utilization, cycle time, throughput, downtime, operator productivity, and data quality. Identify bottlenecks through workflow analysis, time studies, and capacity modeling, then drive practical fixes. Execute the rollout of new hardware, sensors, tools, and process changes with Engineering, Operations, Facilities, Supply Chain, and Safety. Identify equipment readiness issues and coordinate with technical support to keep workstations, and test equipment calibrated, configured, maintained, and ready for rollouts and evaluations. Lead root cause analysis for recurring operational issues and follow through on corrective actions. Provide operation input to create and maintain SOPs, work instructions, training materials, and process controls. Identify and flag resource constraints and manage issue escala