Business Architect in United States

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform that enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month. The Sendbird Revenue Operations team is looking for a Head of Marketing Operations. The Revenue Operations team brings together Marketing Operations, Sales Operations, CX Operations, and Data Insights — together, we own the processes, systems, and analytics that power the entire lead-to-cash cycle. It's a fast-moving, high-impact function, and this role is central to how we grow. Reporting to our Head of Revenue Operations, you'll own the monitoring and enablement of lead and pipeline delivery. We're looking for someone who really gets marketing — someone who can build the systems, processes, and workflows that help our marketing efforts thrive and scale. This role is based in our San Mateo, California office, with the team on-site Monday, Wednesday, and Thursday each week (3+ days). This is an IC role that owns the function, the strategy, and vendor relationships. You'll be joining a team that moves with urgency, thinks in data, sweats the details, and is genuinely energized by building a high-quality pipeline for Sales. If that sounds like your kind of environment, we'd love to talk! What you will do: Lead our Marketing Operations efforts, and be a partner to the Head of Demand Generation and our Marketing stakeholders. Manage our external MOps agency that executes our Campaign Operations. Platform and Systems Ownership Own the Marketing technology stack a

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for an experienced insurance agent to help build the SoFi Protect business and deliver exceptional experiences for SoFi members. SoFi Protect is the in-house insurance agency helping SoFi members fulfill their protection needs across Life, Home, and Auto Insurance. If you like to SELL and ADVISE customers this role is for you. You will interact with members via email, chat, and phone to provide guidance and help them through coverage conversations. Since this is a newer part of the SoFi business, you will also be integral in building out the core processes and functions to shape and define how insurance is sold at SoFi. This opportunity is for go-getters who want to be in a business at an early stage, helping to shape the future and accelerate their careers in sales and operations. By running after problems, putting members first, and having a positive approach, you will thrive and deliver differentiated experiences for our members. What you’ll do: Engage potential and current members via phone, email, text, and chat to assist with their insurance needs Receive new leads and manage a pipeline of both SoFi members and direct-to-consumer leads Drive the entire lifecycle of the insurance sale from intake to quoting to fulfillment, navigating our panel of insurance providers. Assi

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Senior Manager on the Capital Markets team, you will bridge the gap between business lines and Capital Markets to drive new product development. You will ensure the Capital Markets team is fully positioned to support both new lending products and existing product enhancements. By leading cross-functional initiatives, you will educate potential investors on our offerings, actively manage and develop the investor pipeline, and negotiate term sheets to deliver the scalable funding solutions that fuel our growth. What you’ll do: Partner with business lines to support enhancements to existing products and drive the launch of new lending solutions. Coordinate across internal and external teams to seamlessly integrate new lending products and funding structures. Support investor education and due diligence processes, developing materials and coordinating discussions with external partners and counterparties. Gather and incorporate investor feedback into product design and future enhancements. Negotiate term sheets and maintain investor pipelines. Model product economics, analyze funding efficiency, and assess trade-offs between risk, cost, and complexity. Define requirements to support new products, ensuring infrastructure and reporting are accurate and scalable. Partner cross-functionally to valida

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at upwork.com and follow on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at go-lifted.com and follow on LinkedIn . We are seeking a Senior Director of Corporate Development who is passionate about M&A, investments and shaping the long-term strategy of a category-defining company. This senior role will help set, influence and implement inorganic growth opportunities through creative idea generation and disciplined execution, lead and manage the full deal lifecycle—identifying, evaluating and structuring M&A and investments as well as integrating acquisitions—and partner closely with the executive team to ensure each transaction can unlock innovation, accelerate growth and drive long-term shareholder value. This role

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for a highly motivated and experienced Finance Business Partner to join our growing Strategic Finance team. Strategic Finance shapes SoFi’s capital allocation strategy by assessing investment opportunities, framing key trade-offs, and prioritizing resources against the company’s most important growth objectives. As a key business partner, you will provide financial leadership and strategic insights to two of SoFi's most critical and rapidly growing business lines: SoFi Checking & Savings and SoFi Credit Card. SoFi is an AI-forward organization, and you will be expected to responsibly use our suite of AI tools to build and enhance financial models, accelerate analysis, automate workflows, and improve decision-making. What you’ll do: Own the financial strategy, multi-year plan, annual operating plan, and rolling forecasts for SoFi’s rapidly growing Checking & Savings and Credit Card businesses Serve as a strategic thought partner to Business Unit leaders, translating financial and operational data into insights and recommendations that shape growth strategy and business performance Build and analyze customer and product-level unit economics including LTV, CAC, payback periods, and risk-adjusted returns across cohorts, acquisition channels, products, and member segments D

We are seeking a Vice President of Marketing to lead and scale the company’s end-to-end marketing function, with a clear mandate: build a durable, performance-driven growth engine that delivers measurable business outcomes. This role sits at the center of Marketplace performance, accountable for the systems that drive acquisition, activation, and monetization across SMB and mid-market customers - and for ensuring those systems scale efficiently and predictably. We have strong foundations: a scaled marketplace, global supply, and growing demand across key AI categories. What’s needed now is a step-change in how we convert that demand into durable growth. This is a senior executive role with significant autonomy and company-wide influence. You will lead a multi-disciplinary organization and partner closely with Product, Engineering, Data Science, and Finance to improve the full customer journey. Responsibilities *Own and scale the Marketplace growth system for SMB and mid-market customers, translating company strategy into a multi-year, integrated operating plan across acquisition, activation, engagement, and monetization, with clear accountability to business outcomes such as GSV per active client and overall company growth. *Drive a step-change in how Marketing operates by scaling experimentation, improving efficiency, and building a more integrated, high-performing system across all disciplines. *Define and lead the long-term vision, strategy, and execution roadmap for Marketing, positioning the function as a core driver of gr

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

Datadog's brand is entering a new chapter—one that needs a designer with the taste and craft to set the bar for what it looks and feels like. We're looking for a Lead Designer to support that evolution: someone who can take a brief, create visionary concepts, pitch them with conviction, and then build the system that lets the team anchor and scale the direction. This role shapes how our brand shows up everywhere it counts and enables brand scalability across every customer touchpoint, from campaigns and events to digital experiences. This is a hands-on craft role first. You'll bring deep expertise in design, brand identity, visual language, and systems thinking, paired with strategic thinking, business-problem-solving approach. You're as comfortable concepting a bold campaign idea as you are building the design system that makes it repeatable. You move with ease across mediums and you bring a team-oriented, can-do attitude to whatever the work requires. You bring hands-on experience using AI-assisted workflows to elevate how we design, build, and scale our brand. You'll combine exceptional brand craft with a passion for building enduring systems, enabling teams across the organization to create with confidence through thoughtful tools, documentation, and design leadership. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the evolution of Datadog’s visual identity and establish the quality bar for brand expression across every touchpoint. Build the brand systems, templates, asset libraries, and guidelines that allow teams across Datadog to create high-quality work quickly. Design, build, and steward a scalable, Figma-native brand system—including component libraries, variables, documentation, and governance—that enables consistency across a grow

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

At Datadog, People Operations is more than just human resources—it’s a data-driven team dedicated to constantly improving the way we hire, develop, and support our most valuable asset: our people. Our People Operations team are strategic problem solvers who work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work. Datadog is seeking a HRIS Manager who will be responsible for managing and supporting projects within People Technology. This hands-on technical role demands excellent knowledge of HR business processes and methodologies along with a strong analytical and reporting background. A successful candidate will have a solid understanding of Workday and the ability to focus on one or more of the functional areas in People Operations. This will include the ability to assess systems and business processes, coordinate with peers, project managers, and management on impacts to other Datadog systems or business processes. You will play a critical role in the continued deployment of new functionality, developing solutions and enabling the continued growth of Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the end-to-end product lifecycle for your pod's systems and processes—from gathering requirements and designing solutions through testing, delivery, and adoption. Serve as the Workday subject matter expert for your domain, advising stakeholders on configuration best practices, optimization opportunities, and governance. Assess when Workday is the right tool and when a specialized third-party platform better serves the business. You'll partner with stakeholders on those decisions and own the requirements that follow. Understand integration concepts

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Technical Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier customers not only via standard technical support channels, but also get involved via cadence calls, business reviews, and side projects. You will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Respond to Premier customer requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform Develop relationships with our Premier customers, working hand-in-hand to understand their specific environment Reproduce customer issues and assist customers implementing 1,000+ Datadog integrations Handle urgent escalation requests that may result in customer-facing troubleshooting calls, and internal or external incident management Build subject matter expertise in many Datadog product areas Autonomously troubleshoot complex and/or high-priority customer issues without guidance Drive product and engineering conversations based on needs, use cases, and problems learned during client interactions Provide mentorship to junior members of the team and serve as their escalation partner Participate in routine health check meetings with Premier customers Build out and improve documentation and knowledge base articles for a variety of technologies Who You Are: Experienced in mul

Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). As a Commercial Sales Engineer 2, you will independently own technical engagements throughout the sales cycle, partnering closely with Account Executives to align customer business objectives with Datadog's platform. You will also collaborate across Engineering, Support, Product, and Customer Success to resolve customer concerns, advocate for customer needs, and serve as a trusted technical advisor throughout the evaluation process. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with the sales team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle. Deliver tailored product demonstrations and technical presentations that map customer challenges to Datadog solutions. Assist with technical discovery by identifying customer business objectives, technical challenges, and success criteria. Own technical evaluations (POCs) from kickoff through successful completion, proactively driving customer engagement and removing technical blockers. Continually expand your expertise across Datadog's platform while building competitive knowledge and technical credibility. Develop trusted relationships with customer technical stakeholders while effectively communicating business value to broader buying teams. Contribute to team success by sharing best practices, mentoring newer Sales Engineers, and supporting enablement initiatives. Think creatively to solve a wide variety of tech

We’re looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, and systems for our rapidly growing global business. You will own the day-to-day management and strategy of the sales productivity tool ecosystem that powers our Sales and Customer Success organizations - including contact intelligence, outbound sequencing, and data enrichment platforms. Doing this successfully requires a deep understanding of the “day in the life” for field teams, strong vendor management skills, and the ability to translate business needs into tooling solutions that help Datadog grow 10x. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. You Will Own the tool portfolio: Manage the strategy, lifecycle, and day-to-day administration of Datadog’s sales productivity tools, including contact intelligence, outbound sequencing, and data enrichment platforms Lead AI tooling strategy: Identify, evaluate, and pilot AI-powered tools and features that enhance sales productivity - from AI-assisted prospecting and enrichment to intelligent sequencing and personalization - and help define Datadog’s forward-looking AI tooling roadmap for the Sales and CS organizations Drive vendor performance: Manage vendor relationships, contract renewals, and commercial negotiations in partnership with Legal, Finance, and Procurement - including benchmarking tools against alternatives and driving competitive pricing Measure impact: Define and track success metrics across all managed tools (e.g., adoption rates, data quality, pipeline influenced) and use findings to make data-driven consolidation, expansion, or replacement decisions Partner with the field: Wo