Cloud Operations Engineer in San Francisco

About the Team The Release Engineer team is responsible for building and maintaining the systems that power software delivery—from CI/CD pipelines and artifact management to release automation and fleet telemetry. We ensure software across bootloaders, firmware, operating systems, and cloud services is built reproducibly, validated rigorously, and released safely at scale. About the Role As a Release Engineer, you’ll design, build, and operate release infrastructure that enables reliable, secure, and traceable software delivery across complex multi-component systems. You’ll partner closely with embedded, cloud, and QA teams to ensure that every build—from development to OTA deployment—is fast, verifiable, and production-ready. We’re looking for engineers who take pride in automation, build reproducibility, and system reliability—and who enjoy building the connective tissue that allows hardware and software to ship together seamlessly. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and operate CI/CD pipelines for multi-component builds (bootloader, firmware, OS images, backend, companion apps) using hermetic toolchains. Define versioning and branching strategies; automate promotions, changelogs, and artifact retention. Integrate unit, integration, and hardware-in-the-loop (HIL) test results; quarantine flaky tests, auto-bisect failures, and block unsafe promotions. Build A/B OTA update flows with verity and health checks; run staged rollouts and canaries; implement safe rollback and roll-forward strategies. Implement code signing for binaries and firmware, generate SBOMs, run vulnerability scanning, and attach build attestations and provenance. Manage dashboards and alerts for build health, promotion latency, failure rates, and fleet update telemetry. You might thrive in this role if you: Have experience building and operating buil

About the Team Security is foundational to OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security organization protects OpenAI’s technology, people, and products by building and operating deeply technical systems that must work reliably at massive scale. Our work underpins OpenAI’s commitments around safety, privacy, and security across research, products, and emerging platforms. The Host Assurance team exists to make bare metal a dependable, scalable foundation for OpenAI: secure by default, verifiable in practice, and resilient across providers and operating models. We operate at the trust boundary between physical hardware and cloud-scale orchestration, ensuring that hosts are eligible to safely run workloads with predictable security properties and auditability. About the Role OpenAI is seeking a Security Engineer, Host Assurance to help build the trust foundations for bare-metal platforms across OpenAI’s global infrastructure. This is a deeply hands-on engineering role for a builder who can design, implement, and operate the core security infrastructure that establishes trust in hardware platforms before they are eligible to run workloads. Success in this role requires strong technical judgment, the ability to work comfortably at low levels of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability. You will partner closely with infrastructure, research, and confidential computing initiatives—including novel hardware platforms and emerging deployment models– to make the secure path the easiest path. This role is well suited for engineers who enjo

About the Team The Ona team at OpenAI is helping build the software factory for the enterprise. We build infrastructure that enables AI agents to work in secure, customer-controlled cloud environments, with the context, tools, and controls they need to make progress across the software lifecycle—beyond a single developer’s laptop or active session. Our focus is helping enterprises move from experimenting with agents to using them reliably in production. That means solving challenging problems in cloud environments, orchestration, security, and collaboration, while making the experience straightforward for the people directing and reviewing the work. We’re a team that values initiative, close relationships with customers, and exceptional engineering craft. We take ownership, learn quickly, and communicate directly and kindly. About the Role We’re hiring backend-focused Product Engineers across our platform and security product teams. You’ll build infrastructure and customer-facing workflows that let developers and AI agents work reliably in parallel. You’ll work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. You’ll own outcomes from understanding a user’s problem and choosing an approach through shipping, operating, and improving the solution, working closely with frontend, infrastructure, and security engineers. In this role, you will: Work directly with customers to build developer and security workflows, from getting a project running to investigating findings, reviewing agent-generated changes, and verifying fixes. Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools. Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery. Build security into execution workflows through clear permissions, credential handling, is

About the Team We’re hiring a Developer Productivity engineer to support OpenAI’s Inference Runtime teams. These teams own the systems responsible for serving models reliably, efficiently, and safely across Codex, ChatGPT, API, and internal research workloads. We’re hiring a Developer Productivity Engineer to help scale the engineering systems, safeguards, and developer workflows that enable our teams to move quickly without compromising reliability or performance. This role sits at the intersection of developer experience, CI/CD infrastructure, release engineering, production readiness, and inference systems reliability. You’ll work on the tooling and operational foundations that support model launches, inference optimizations, cloud provider integrations, and large-scale deployments across a rapidly evolving inference stack. About the Role We’re looking for an autonomous, high-ownership engineer who cares deeply about making other engineers faster, safer, and more confident. A major focus of this role will be improving the tooling and infrastructure around deploy gates for inference engine images. These systems help ensure that every image released to production and research is correct, numerically sound, free of regressions, and performant across key metrics like time-to-first-token (TTFT) and time-between-tokens (TBT). You’ll help harden the systems that catch issues before they reach production, reduce noise from flaky or infrastructure-related test failures, and improve automation around triage, ownership, debugging, and escalation when failures occur. You’ll also work on improving observability, rollout safety, release automation, and developer self-service tooling across a rapidly evolving inference stack. This is not generic internal tools work. The systems you build directly impact OpenAI’s ability to support new model launches, safely ship inference optimizations to the world, onboard new infrastructure providers, and operate one of the largest and most p

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role As a Security Engineer on Detection & Response, you’ll help protect OpenAI’s most sensitive assets– including our intellectual property, customer data, and the infrastructure that supports them– by building and operating the systems we use to detect suspicious activity and respond effectively when it matters. You’ll work across endpoints, identity, cloud, hyperscale compute infrastructure, and datacenter-adjacent layers, partnering closely with security teams and infrastructure owners to define the telemetry and response requirements we need and building tooling and automation where it delivers the most leverage. In this role, you will: Build and evolve Detection & Response capabilities across OpenAI’s infrastructure, products, and research environments, with an emphasis on high-signal detection and reliable operational response. Engineer detection pipelines and tooling: develop rule lifecycle management, measurement/quality loops (coverage, precision, latency), tuning processes, and safe rollout patterns. Automate response and investigations by building workflows that reduce toil (triage, enrichment, containment, evidence capture) and improve time-to-understand/time-to-contain. Partner with other Security teams and system/infrastructure owners across the company to ensure new systems ship with the right telemetry, threat models, and response playbooks from day one. Define D&R requirements and drive visibility across endpoin

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role A strong and reliable platform is essential to scaling Sentry for the future. Our Platform organization is responsible for everything that powers Sentry—from cloud infrastructure and streaming systems to storage, deployment, and security. We own the core services and technical foundations that enable every product and engineering team at Sentry to move fast and build with confidence. We're looking for a passionate and pragmatic Senior Staff Software Engineer to help lead this evolution. In this role, you’ll report directly to the VP of Engineering and collaborate with teams across the company to shape the future of Sentry’s platform. What You’ll Do Architect the future of Sentry by translating business needs and product strategy into clear, scalable technical blueprints. Partner with product and engineering leaders to align technical roadmaps with company goals. Lead cross-cutting initiatives across the Platform org—owning them end-to-end and driving meaningful outcomes. Promote engineering excellence by mentoring platform engineers, sharing best practices, and setting high standards for system design, scalability, and operational quality. Review major architectural proposals and help ensure consistency, maintainability, and long-term technical health across the company. You’ll Love This Job If You... Enjoy designing and building platforms that help teams move faster and scale safely. Thrive on solving complex, multi-dimensional problems across product, infrastructure, and organizational layers. Want to make architectural decisions that shape Sentry’s long-term success. Bring new ideas, tools, and frameworks t

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is seeking a strategic and results-driven engineering leader who is passionate about cloud agnostic infrastructure, operational excellence, and enabling engineering teams to operate autonomously and build with confidence. As Head of Infrastructure, you'll lead a talented and geographically distributed team of engineers across the SF Bay Area, India, and Europe, fostering a culture of collaboration, ownership, and continuous improvement. You'll own the infrastructure that underpins one of the world's most widely used API platforms, an environment handling ~80,000 requests per second at the front door, and be responsible for its reliability, scalability, and evolution. In addition to infrastructure, you'll own the Site Reliability Engineering (SRE) function at Postman, setting the standards and practices that keep the platform reliable at scale. You'll work closely with engineering managers, product managers, and platform teams to drive the technical roadmap for our cloud agnostic infrastructure and reliability practices, ensuring we can support a large and rapidly growing engineering organization. If you're p

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an Infrastructure Software Engineer at Baseten, you'll build and maintain components of our ML inference platform that powers production AI applications. You'll contribute to the core infrastructure, enabling developers to deploy, scale, and monitor ML models with high performance. EXAMPLE INITIATIVES You'll get to work on these types of projects as part of our Infrastructure team: Multi-cloud capacity management Inference on B200 GPUs Multi-node inference Fractional H100 GPUs for efficient model serving RESPONSIBILITIES Develop infrastructure components for our ML inference platform using Python and Go Implement and maintain Kubernetes deployments for model serving Contribute to our inference orchestration layer for model deployments Build and enhance monitoring systems for model performance metrics Implement efficient resource management solutions for ML workloads Support infrastructure automation to improve ML deployment workflows Work closely with team members to implement technical solutions Help balance performance optimization with system reliability Participate in technical discussions around infrastructure improvements Learn and apply infrastructure best practices REQUIREMENTS Bachelor's degree or higher in Computer Science or related field Proficient coding abilities in one or more popular programming or scripting languages; Go proficiency is a plus Working knowledge of Kubernetes and containeriza

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is seeking talented and experienced Software Engineers to join our Observability team within the Infrastructure organization. As an early member of the Observability Team, you will be pivotal in building and shaping the observability experience for our internal and external customers. By joining this team, you’ll have a direct impact on the reliability and operational excellence of Basetens product systems. As Baseten scales its infrastructure across different cloud providers and diverse hardware, the volume and complexity of operational data is growing by orders of magnitude. This team is responsible for building high-throughput ingest pipelines, cost-efficient storage, and agentic diagnostic tools to ensure that we can detect, diagnose, and resolve issues in minutes rather than hours, even as the systems they operate become more complex. RESPONSIBILITIES Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth Build instrumentation libraries, SDKs, and integrations that make it easy for engineering teams to emit high-quality telemetry from their services Drive alerting and SLO infrastructure that enables teams to define, monitor, and respond to reliabi

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten’s Inference Stack team builds the distributed runtime that powers large-scale LLM inference across our platform. We operate at the intersection of distributed systems, model performance, infrastructure, and developer experience. We enable customers to deploy and operate cutting-edge LLM models with industry-leading performance, scalability, reliability, and ease of use. As a Software Engineer on the Inference Stack team, you’ll work across the stack - from the developer experience customers use to deploy models, the libraries used for features like tool calling and reasoning, all the way down to the systems we use to orchestrate deployments in Kubernetes and route traffic efficiently. This is an ideal role for engineers who enjoy owning systems in production, solving hard integration problems, and making complex infrastructure simple and reliable for users. EXAMPLE INITIATIVES Blog Posts https://www.baseten.co/blog/nvidia-dynamo-day-baseten-inference-stack/ https://www.baseten.co/blog/how-baseten-achieved-2x-faster-inference-with-nvidia-dynamo/ https://www.baseten.co/blog/how-baseten-multi-cloud-capacity-management-mcm-powers-cloud-self-hosted-and-hybr/#comparing-deployment-options-cloud-vs-self-hosted-vs-hybrid RESPONSIBILITIES Develop infrastructure and orchestration systems for deploying and managing large-scale distributed LLM inference Work across the stack, from customer-facing features to low-le

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a customer-obsessed software engineer to come ship with us. You’ll own features like multi-node training and products like serverless reinforcement learning (RL) from conception to MVP (and from MVP to GA!). You’ll work through the stack, architecting solutions from API and UI down to our infrastructure layer. You’ll fine tune models yourself to develop an understanding of user workflows. You’ll work closely with research engineers leveraging state-of-the-art training techniques to build experiences that accelerate model development and solve for real pain points. If you’re excited to dive deep into the training, let’s talk! THE PRODUCT Take a look at what we’ve built so far: Overview of the product so far Training docs overview Story of the Training product Research we've done EXAMPLE INITIATIVES Checkpointing Pipeline: Our checkpointing pipeline starts with automated checkpointing, a feature that ensures that versions of models created during training are automatically backed up to the cloud. Users are able to then deploy checkpoints seamlessly into inference servers, providing point-and-click integrations into inference frameworks like vLLM and Baseten’s Inference Stack. This enables customers to quickly evaluate the performance of their checkpoints with real traffic. Multinode training: Multinode training enables customers to easily run training jobs across multiple compute nodes, enablin

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Are you energized by building high-performance, scalable and reliable machine learning systems? Do you want to help define and build the next generation of AI platforms powering advanced NLP applications? We are looking for Members of Technical Staff to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will work closely with many teams to deploy optimized NLP models to production in low latency, high throughput, and high availability environments. You will also get the opportunity to interface with customers and create customized deployments to meet their specific needs. You may be a good fit if you have: 5+ years of engineering experience running production infrastructure at a large scale Experience designing large, highly available distributed systems with Kubernetes, and GPU workloads on those clusters Experience with Kubernetes dev and production coding and support Experience with GCP, Azure, AWS, OCI, multi-cloud on-prem / hybrid serving Experienc

About the Team The Storage Infrastructure team builds and operates the storage foundation behind OpenAI’s most demanding workloads. We work directly with research to design storage systems for rapidly evolving experiments, while also powering production at scale. We own the platform end to end: backend systems, user-facing services and APIs, and the control planes that manage how data is placed, moved, and retained over time. Our stack spans cloud and in-house object stores across very different workload profiles, from GPU-attached systems to dedicated storage hardware. We also build the federation layer that unifies these backends behind a simple interface and routes each workload to the right storage solution. About the Role You will help build the storage platform that powers OpenAI’s research and production systems. This is a hands-on infrastructure role for engineers who want to work on deeply technical systems at scale and own them in production. You’ll work across object storage, cross-region data movement, lifecycle management, and the federation layer that provides a unified interface across multiple backends. Much of our stack runs on Kubernetes, and we primarily build services in Rust. In this role, you will: Build and operate storage services that underpin OpenAI’s research infrastructure Develop object storage systems across cloud and in-house environments Build systems for cross-region data movement, replication, and recovery Design lifecycle management capabilities that keep data durable, available, and cost-effective Evolve the federation layer that unifies multiple backend systems behind a simple interface Improve performance, reliability, and operational excellence across the platform Collaborate closely with researchers and infrastructure teams to support rapidly evolving workloads You might thrive in this role if you: Have experience building or operating distributed systems in production Have worked on storage infrastructure, object stores, dist

About the Team The Online Data team builds and operates the core online database and indexing services for OpenAI’s production AI applications, including supporting the explosive growth of ChatGPT, the #1 AI app in the world, and Codex, the fastest growing agentic development toolset in the world. Our mission is to ensure the reliability, correctness, and scalability of our online data stack and to curate a comprehensive portfolio of services that matches the relentless ambition of OpenAI, enabling our product and research teams to build 0-100 without getting bogged down in the minutiae of multi-region, multi-cloud, exabyte-scale data infrastructure. About the Role We are seeking an Engineering Manager to lead our Online Data Systems team, responsible for our in-house database and indexing technology. This role is about shepherding a team of world-class engineers tasked with building and operating hyperscale data storage and retrieval technology. You’ll be overseeing the delivery of extremely challenging engineering work in areas like distributed query execution, multi-region federation, self-orchestrating and self-healing services, low-level performance optimization, and more. There are few companies in the world building this kind of technology in-house at this scale where you’ll still be getting in on the ground floor. Instead of being a cog in the machine spending months chasing small optimizations, you’ll play a major part of shaping our future. In this role, you will: Build, lead, and grow high-performing infrastructure engineering teams. Drive the evolution of OpenAI’s in-house online data technologies, our core, hyper-scale database systems, indexing technologies, and vector search. Anchor delivery around measurable reliability goals (SLOs, etc) to ensure system performance and resiliency is above reproach. Champion pragmatic use of agent technology to amplify execution velocity. Reduce operational toil and incident frequency through better abstractions, gua

About the Team The Private Computing team works across product, engineering, security, and safety to build advanced privacy products and infrastructure at OpenAI. Our mission is to provide world-class security features to users so their private data remains private, even from OpenAI. We use technologies like confidential computing, trusted execution environments, and end-to-end encryption to ship product features across ChatGPT, the API, and our future consumer devices. About the Role We’re looking for software engineers to design, build, and scale novel privacy features and infrastructure across ChatGPT, API, and future consumer devices. In this role, you will: Ship fast while balancing difficult trade-offs in complex domains Build core abstractions for trusted execution environments and end-to-end-encryption Build product features for private inference and storage across ChatGPT, API, and future consumer devices Update build systems to increase trust and verifiability Integrate with safety and integrity infrastructure Operate systems at scale with high reliability, including an on-call rotation Collaborate with a diverse set of cross-functional teams across product, engineering, security, safety, policy, and legal You might thrive in this role if you: Care deeply about user privacy and security Have 5+ years of experience in professional software engineering Have experience building and scaling confidential computing or encryption technologies in production environments Have experience with Kubernetes and cloud orchestration systems Take pride in building and operating scalable, reliable, secure systems Can collaborate well and drive alignment in the face of difficult trade-offs Are comfortable with ambiguity and rapid change Workplace & Location This role is based in San Francisco, CA. We follow a hybrid model with 4 days a week in the office and offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicat