Cloud Operations Engineer in San Francisco

About the Team The Coding team is reimagining how software is built in the AI era. We build tools and workflows that help software engineers work faster, tackle more ambitious projects, and spend less time on repetitive tasks. AI has already transformed how code is written, but software engineering extends far beyond coding. Our mission is to apply AI across the entire software development lifecycle (SDLC) — from design and implementation to code review, testing, debugging, issue remediation, maintenance, documentation, and user support. The team is also responsible for developer-facing Codex experiences including the Codex IDE Extension and the terminal interface, which are used daily by developers ranging from individual open-source contributors to some of the world’s largest engineering organizations. The team also works closely with the open-source software community, building tools that help maintainers and contributors manage increasingly complex projects. We believe AI can make open-source development more sustainable by reducing the operational burden of reviewing contributions, triaging issues, maintaining quality, and supporting growing communities. By building the future of software development, we're helping advance OpenAI's mission of ensuring that the benefits of AI reach people around the world. About the Role We’re hiring a Full Stack Software Engineer to help invent the next generation of AI-powered software development workflows. “Full stack” in this role means much more than traditional frontend and backend development. You'll own complete product experiences, spanning user interfaces, workflow orchestration, agent and prompt design, backend systems, and cloud infrastructure. This is a highly product-oriented role. You'll work directly on the workflows developers use every day, identifying bottlenecks and rethinking how software gets built in a world where AI agents are active participants in the development process. The features you ship will inf

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Overview Decision Stream is Mastercard's next-generation AI-native decisioning platform, designed to power intelligent, real-time decisions across fraud, authentication, payments, and risk. Built with a startup mindset and enterprise-scale ambition, the platform combines innovation, speed, and engineering excellence to redefine decisioning across Mastercard's global ecosystem. We are seeking a visionary and hands-on VP of Software Engineering to help build and scale the platform. This leader will partner closely with Product, Architecture, AI, and Platform Engineering teams to drive technology strategy, architecture, engineering execution, and organizational growth. What You'll Do Lead Through Technical Excellence • Serve as a senior technology leader and role model for engineering teams. • Drive architecture, design, and technology decisions across distributed systems, streaming, AI, and cloud-native platforms. • Engage deeply with engineers, architects, and product leaders to solve complex technical challenges. • Influence engineering standards, software quality, and operational excellence. Build and Scale the Platform • Help shape and deliver a highly scalable, resilient, and secure decisioning platform operating at Mastercard scale. • Balan

About the Team OpenAI’s Stargate and 3P Engineering teams are responsible for building and scaling the external infrastructure ecosystem that powers advanced AI systems. We work across hyperscalers, colocation providers, cloud partners, and strategic third-party operators to turn contracted capacity into production-ready compute. Our scope spans the full lifecycle of external deployments: commercial alignment, technical readiness, network integration, hardware enablement, operational readiness, and long-range scaling strategy. As OpenAI’s infrastructure footprint expands globally, we need leaders who can convert complex partner environments into reliable, high-velocity capacity for training and inference workloads. About the Role We are seeking a Technical Program Manager, Token-as-a-Service (TaaS) to lead delivery of external compute capacity that directly serves OpenAI model workloads. In this role, you will own complex cross-functional programs that transform third-party infrastructure into usable tokens at scale. You will partner across engineering, capacity planning, networking, hardware, finance, product, and external providers to ensure that deployed capacity translates into real production throughput. This role sits at the intersection of infrastructure execution, systems readiness, and business impact. Success requires strong technical fluency, elite program management, and the ability to drive accountability across internal teams and external partners. This is a high-visibility role with direct impact on OpenAI’s ability to scale model training and inference globally. This role is based in San Francisco, CA, with a hybrid work model of 3 days in office per week. Relocation assistance is available. Key Responsibilities Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply. Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments. Build

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE This role owns Baseten's relationships and market intelligence across hyperscalers and strategic neoclouds, including NVIDIA cloud partners. This is a technical and commercial role in equal measure: you'll evaluate capacity from the GPU to the data center, negotiate cost and terms with suppliers, and stay close enough to the market to develop and defend a real point of view on where it's heading. Given current market conditions, Baseten needs a much stronger pulse on this part of the market so we can track pricing, stay close to the right relationships, and move fast the moment more capacity is needed. This is a senior, experienced hire who will also help pair with and develop 1-2 junior to mid-level teammates covering the same space. WHAT YOU'LL DO Build and maintain deep relationships across hyperscalers and strategic neoclouds (including NVIDIA cloud partners), working each organization from top to bottom rather than a single point of contact Maintain a consistent, "top of mind" presence with key accounts so Baseten is positioned to move quickly when capacity needs arise Evaluate capacity from the GPU to the data center — hardware generation, rack and node configuration, interconnect, power density, and cooling — so you know what a configuration will actually deliver, not just what the spec sheet claims Live in compute pricing daily: track rates by GPU generation, region, and contract term to keep Baseten inf

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a Delivery Director, Capacity programs for our on-premises data center builds and neo cloud (GPU cloud) delivery programs. This is a high-visibility, execution-critical role sitting at the intersection of infrastructure engineering, capacity planning, vendor/partner management, and customer delivery. You will own the end-to-end delivery lifecycle for large-scale compute infrastructure — from initial site/capacity commitments through power, networking, and hardware bring-up, to production-ready GPU/compute capacity landing in the hands of internal teams or customers. You'll be the person who turns ambitious infrastructure roadmaps into predictable, on-time, delivery. RESPONSIBILITIES Own delivery of on-prem infrastructure builds — colocation expansions, power/cooling readiness, rack-and-stack, network fabric bring-up, and hardware acceptance testing — coordinating across colo providers and partners, network engineering, hardware ops, and vendor teams. Drive neo cloud delivery programs — manage capacity delivery from GPU cloud and neo cloud partners (e.g., colocation/bare-metal/GPU cloud providers), including contract milestones, capacity ramps, SLAs, and go-live readiness. Build and maintain master delivery schedules across concurrent, multi-site, multi-vendor programs, integrating power/shell timelines, hardware lead times, logistics, and software/platform readiness into a single critical path.

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to translate frontier research into real-world impact. Within OpenAI, the Go-to-Market organization helps customers understand, adopt, and scale our products across their businesses. The team includes Sales, Solutions, Support, Marketing, Partnerships, and Strategic Pursuits professionals who work together to bring the benefits of AI to organizations globally. About the role We are hiring a Senior Specialist Seller to join the Strategic Pursuits team and lead priority opportunities generated through the joint AWS and OpenAI co-sell motion. You will partner closely with Account Directors, AWS field teams, and cross-functional stakeholders to identify, shape, advance, and close high-value strategic enterprise engagements. This role is ideal for a senior seller with deep experience in enterprise technology, AI, cloud, or complex transformation sales motions. You should be comfortable operating in executive-facing environments, aligning multiple stakeholders, and turning customer priorities into commercially compelling and technically credible opportunities. This role is based in San Francisco, Seattle, or New York. We operate on a hybrid model of 3 days per week in office and offer relocation support. We are also open to remote candidates based in the United States. In this role, you will: Lead commercial execution of priority AWS/OpenAI co-sell opportunities across strategic enterprise accounts. Identify and qualify high-potential opportunities focused on GenAI adoption, frontier platform use cases, and enterprise-wide transformation. Partner with AWS and OpenAI field teams to align account strategy, messaging, stakeholder mapping, and execution plans. Develop customer-facing value propositions that connect OpenAI capabilities with business priorities and

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. ABOUT THE TEAM Supply is responsible for knowing everything happening in the compute market: who's building, who's buying, and on what terms. This role owns a specific and fast-moving slice of that map — emerging clouds and international markets — and owns the full relationship lifecycle in that space, from first outreach through to closed terms. RESPONSIBILITIES Build and maintain a real-time picture of the emerging cloud and international compute landscape — who's active, what they're building, and what terms are available Own the full partnership lifecycle in this space — from identifying and sourcing new providers, to negotiating terms, to ongoing relationship management Develop and manage relationships across a broad set of emerging and international providers, from account reps up through leadership Identify, structure, and help close opportunities where Baseten can move quickly to secure favorable capacity terms Define compelling value propositions tailored to different types of providers, rather than a one-size-fits-all pitch Partner closely with others in the team already covering this space to build out a durable, well-organized intelligence and relationship function Collaborate with the broader Supply and Deals functions to bring opportunities to the table and support negotiation when it's time to close WHAT WE’RE LOOKING FOR Equal parts relationship-builder and operator — you can open a door and also drive it

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Global Capacity Manager focused on TPUs at Baseten, you will lead the "engine room" for our non-NVIDIA accelerator fleet, architecting, securing, and optimizing the Google Cloud TPU (and broader emerging accelerator) capacity that powers our customers' AI workloads. You'll own the end-to-end journey of capacity management for this fleet, from securing large-scale TPU pod allocations to building the automation that ensures reliable uptime across multi-cloud environments. This role is a great fit for entrepreneurial engineers who want to bridge the gap between high-finance asset management and deep infrastructure engineering, with a specific focus on the TPU ecosystem. You will act as the fleet orchestrator for Google's TPU architecture, ensuring Baseten never experiences a capacity outage while maintaining elite unit economics as we diversify beyond NVIDIA. To be clear, this is a high-stakes engineering role. You will be hands-on with Kubernetes orchestration while also leading specialized pods focused on the latest generation of TPU hardware, like Google's Trillium (v6e) architecture, and partnering closely with the Model Performance (MP) team to ensure workloads are tuned for TPU-specific execution. EXAMPLE INITIATIVES The TPU Frontier: Architecting the infrastructure readiness and deployment strategy for Baseten's TPU clusters, including pod slicing and topology planning Global Workload Orchestration: Bui

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Global Capacity Lead at Baseten, you will lead the "engine room" of the company, architecting, securing, and optimizing the global GPU fleet that powers our customers' AI workloads. You’ll own the end-to-end journey of capacity management, from securing multi-million dollar GPU clusters to building the automation that ensures 99.9% uptime across multi-cloud environments. This role is a great fit for entrepreneurial engineers who want to bridge the gap between high-finance asset management and deep infrastructure engineering. You will act as the fleet orchestrator for the world's most advanced chips, ensuring Baseten never experiences a capacity outage while maintaining elite unit economics. To be clear, this is a high-stakes engineering role. You will be hands-on with Kubernetes orchestration while also leading specialized pods focused on the next generation of hardware, like NVIDIA’s Blackwell (B200) architecture. EXAMPLE INITIATIVES The B200 Frontier: Architecting the infrastructure readiness and deployment strategy for Baseten's first Blackwell GPU clusters. Global Workload Orchestration: Building "Multi-cloud Capacity Management" systems to move customer workloads seamlessly across regions to optimize cost and latency. Precision GPU Triage: Developing automated Go-based operators to identify, cordon, and repair unhealthy H100 nodes in under an hour. The Supply Chain of Intelligence: Partnering with lead

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re hiring a Data Scientist to help build and scale our internal analytics capabilities. This is a foundational role where you’ll create dashboards, data models and insights to power business and product teams alike. You’ll collect requirements, define key metrics, and deliver insights directly to stakeholders. You'll define what success looks like across a technical, usage-based platform and turn ambiguous questions into analyses, forecasts, and experiments that shape Baseten’s product and strategy. RESPONSIBILITIES Build and maintain production-grade dbt models and dashboards across multiple functions with a focus on accuracy, simplicity and user experience. Define and instrument core metrics around ROI, product adoption, customer lifecycle, capacity, availability, revenue and costs. Ingest and transform raw data using tools like dbt, Airbyte, and BigQuery. Partner with Engineering, Finance, Marketing, and Sales teams to understand goals and translate them into data solutions REQUIREMENTS 5+ years of experience in analytics engineering, data analysis, analytics, data science or a related role Advanced SQL and dbt skills, with a record of building models, tests, semantic layers and lineage in a cloud data warehouse. Prior experience supporting complex cross-functional projects across GTM, Finance and Engineering across various stages of the customer journey. Experience building dashboards and self-serve analy

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an Inbound Sales Development Representative at Baseten, you'll be the first point of contact for prospects who've shown interest in Baseten - quickly engaging, understanding their needs, and qualifying them against our ideal customer profile. You'll turn inbound interest into qualified pipeline. RESPONSIBILITIES Build revenue pipeline by setting introductory meetings with potential businesses and key decision makers. Diligently respond to inbound inquiries and determine potential product fit. Help influence Baseten's product roadmap for customers and prospects. Identify high-potential businesses and verticals and develop and execute outbound strategies to bring them to Baseten. Stay up-to-date on market trends, competition, and industry developments. Manage and document the progression of the sales pipeline. Drive pre- & post-engagement at industry events (will attend multiple events in person). REQUIREMENTS Ability to develop strong, long-lasting relationships both internally and externally. Collaborative and coachable, always looking to improve your skills and impact. Ability to handle rejection and stay persistent in pursuing leads. Excellent verbal and written communication skills. A basic understanding of a standard SaaS seller's technical stack (CRM, Outreach/Salesloft, Prospect Research, etc.). Excellent time management, process, and prioritization skills. Preferred experience with Cloud or Secur

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are seeking a Sales Manager to help lead a team of Strategic Account Executives. This person will be responsible for building and coaching a team of high-performing sales reps, driving revenue growth, and partnering closely with product and engineering to bring our cutting-edge AI infrastructure to customers. RESPONSIBILITIES Lead and mentor a team of Strategic Account Executives to consistently exceed pipeline and revenue goals. Help define and execution on go-to-market strategy for our fastest growing customer segment. Collaborate cross-functionally with Marketing, Product, and Engineering to align customer needs with Baseten’s product roadmap. Be deeply engaged with the product, enabling reps to have highly technical conversations with prospects and customers. Foster a culture of accountability, learning, and collaboration within the sales team. REQUIREMENTS 6+ years of closing sales experience, with 2+ years in management leading high-performing teams. Strong technical acumen, ideally with background in AI infrastructure, cloud infrastructure, or developer platforms. Comfortable operating in the weeds with technical products and guiding reps through complex deals. Proven track record of success in Strategic/Enterprise sales environments. Based in San Francisco or New York and open to coming in office at least 3 days per week (Tuesday-Thursday). BENEFITS Competitive compensation, including meaningful equ

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. ABOUT THE ROLE We are seeking a strategic and creative Partnerships Product Marketing Manager to drive the success of our partner ecosystem. In this role, you will work closely with our partnerships team and with leading technology companies including NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players, to bring differentiated joint solutions to market. You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams. RESPONSIBILITIES Partner Storytelling & Content Develop compelling blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions. Translate technical integrations into clear, differentiated messaging for both technical and business audiences. Enablement & Training Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions. Create sales playbooks and battlecards tailored to each partner’s ecosystem. Joint Go-to-Market Campaigns Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities. Manage partner marketing calendars and ensure alignment

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. Product at Baseten Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer-obsessed, and moves fast. We're building the product function now, and you'd be one of the people who defines it. You'll work directly with our founders and with some of the best systems and AI engineers and you'll set the standard for what product looks like here. PMs at Baseten don't sit above engineers - you earn ownership by being technical, finding the truth in front of customers, building great cross-functional relationships, and just shipping great product experiences. The role Once a model is deployed, keeping it fast, reliable, and economical at scale is where production inference is won or lost. You'll own the surface that makes that happen: how deployments autoscale, how traffic is routed, how the system fails over, and how workloads scale across clusters and regions. You'll own these as products end to end - both how they work under the hood and how customers configure and observe them - and you'll help set and define the roadmap that infrastructure and product teams alike can build towards. This space is largely still evolving - think Cloud Infrastructure in mid-2000s. Your job is to make it 10x easier to reliably scale and serve AI models in production and set the market standard. Impact and outcomes you'll drive You will own how workloads scale and where they land — autosca