Company Strategy And Operations in San Francisco

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role Modal's LLM inference platform delivers frontier performance for open-source models with best-in-class elasticity and developer experience, made in part possible by our custom runtime with GPU memory snapshots and multi-cloud substrate . We're looking for a leader to own the direction and execution of this platform to continue to establish us as the clear market leader, working closely with customers like Cognition, Doordash, Ramp, and many more. You'll be leading a group of highly talented engineers working on our market-leading LLM inference offering, spanning the serving stack, routing infrastructure, internal agentic optimization platform, and the user-facing product surface area. This is a hands-on leadership role — expect to split your time between technical contribution, product shaping and people management depending on what the team needs. You'll set direct

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders About the Role We're hiring the first Account Managers at Modal. You'll report to the Regional Director of Account Management and be a founding member of the team. This function does not exist yet. There is no playbook, no territory map, no established motion. You'll own a book of business from day one and build the motion at the same time — from fast-moving AI startups to large enterprise teams running critical infrastructure on Modal. This is a commercial role with a revenue target. You'll be measured on retention and expansion across your accounts. While you won't be delivering the technical recommendations and implementation, the work is technical by nature. Our customers are engineers running GPU workloads, inference, and batch jobs in production, and you need to hold your own in those conversations. The profile we're hiring is a technical account manager. You've worked at companies that are deepl

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Fraud Data team at Plaid builds the machine learning systems that power Plaid’s fraud detection products, leveraging insights from across Plaid’s network to help identify and stop fraud before it happens. Our team works across the full data science and machine learning lifecycle—from discovering new signals and experimenting with models to deploying and optimizing them in production. We continuously learn from real-world model performance and customer feedback to improve our systems and develop new ways to protect customers and consumers from evolving fraud threats. As a Senior Machine Learning Engineer on Plaid's Fraud Data team, you will develop models that improve fraud detection for our customers. You will identify predictive patterns in Plaid's network data and lead projects from initial experiments through model deployment and ongoing improvement. Investigate fraud patterns and model errors to identify new signals, improve detection, and expand coverage across customers and use cases. Develop training datasets and predictive features, addressing challenges such as incomplete labels, class imbalance, data leakage, and changing fraud behavior. Design, train, and tune model

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team At Embedded Insights, we find the best machine learning opportunities for external products and internal systems, and collaborate with cross-functional partners to bring them to life. We are a central team of Machine Learning Engineers and Data Scientists. We embed with partner teams to build and apply machine learning models that improve internal decision-making and power the Plaid product suite. About the Role You will be the first Data Scientist on the Embedded Insights team, part of Plaid’s Data organization. You will establish the analytics and metrics backbone for a team supporting a diverse set of internal and external products. You will help drive better decision-making, support machine learning model development, and contribute directly to the health of the Plaid network and the quality of Plaid’s products. Your day-to-day work will include: Analyzing entities across the Plaid network to understand behavior and identify opportunities, anomalies, and risks. Creating foundational metrics, dashboards, and monitoring systems that provide a clear view of network health and machine learning model performance. Evaluating the value and performance of machine learni

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Compliance team is responsible for ensuring Compliance at Plaid with all the laws and regulations that apply to us, as well as our internal policies. We help make sure Plaid stays within the bounds of our legal obligations, and partner with business stakeholders to build processes and systems to demonstrate our compliance. Role Description As a GTM Compliance Analyst, you’ll help Plaid evaluate and onboard customers in a way that supports growth while protecting the company from regulatory and compliance risk. You’ll review prospective and existing customer deals, assess customer business models and use cases, conduct risk-based diligence, and determine when additional conditions, approvals, or escalations are needed. You’ll work closely with Sales, Account Management, Legal, Product, and Customer Oversight to translate complex requirements into practical guidance and keep deals moving. You’ll also help build the playbooks, workflows, and reporting needed to make GTM compliance more consistent and scalable as Plaid expands into new products, customer segments, and regulated use cases. Responsibilities Review prospective and existing customer deals for regulatory, licensing, po

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team The Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity, and engagement. Within WPE, the Events & Experiences team brings Plaid's culture to life by designing and executing programs that foster belonging and engagement across both in-office and distributed environments. The team curates a wide range of experiences—from flagship company-wide gatherings to in-office celebrations, DEIB initiatives, virtual events, and milestone moments. They also lead Plaid's in-person onboarding, ensuring every new hire has a meaningful, high-impact introduction to our culture, values, and ways of working. About the Role We're looking for an Onboarding Coordinator to join our Employee Experience team in San Francisco. You'll help create a warm and seamless welcome for new Plaids by coordinating onboarding logistics, supporting new-hire travel, answering questions, and assisting with in-person sessions. You'll also support employee events and programs that help Plaids feel connected, valued, and engaged. What You'll Do Onboarding Help

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role In an AI-native environment, the product shifts fast, new workflows emerge weekly, and customers and internal teams surface needs in real time. Someone has to meet those needs at the speed they arise. That's this role. As a lead learning experience designer, you'll own a fast-paced, high-volume learning design track focused on short, targeted, just-in-time courses — typically 15–45 minutes each, built in sprints of three weeks or less, shipping roughly 15+ courses per year. You'll build focused one-off courses that plug specific gaps: a new workflow, a role-specific skill, a tool that just shipped, an AI topic that can't wait for the next curriculum cycle. These courses are standalone, purpose-built, and often shorter-lived — responding to the moment. You'll work both proactively (scanning for emerging needs) and reactively (fielding requests from across the company and from customers). The pace is fast, the iteration cycles are tight, and the environment is dy

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We're looking for an exceptional software engineer to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate. You'll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity. This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works. This role is hybrid, based out of our San Francisco, New York City, or Seattle hubs. You'll report to our senior director, engineering . 🦸🏻‍♀️ What you’ll do Design and deliver secure, scalable AI integration platforms that connect enterprise systems and power missio

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Business Legal team, which includes the Corporate Legal team, is a team of centralized legal subject matter experts who provide support across all of Plaid’s functions. Our mission is to craft empathetic, forward-looking solutions that empower our stakeholders and propel innovation and competitive differentiation. Role Description Plaid is looking for a highly capable and resourceful corporate generalist to join its Business Legal team, which includes Corporate Legal. The Corporate Counsel role is responsible for all areas of corporate law and governance, including corporate governance & Board support, corporate transactions support, subsidiary and entity management, corporate regulatory compliance and policy development. The ideal candidate will be one who can provide empathetic and practical advice to the business and work well with various cross functional teams and stakeholders. Responsibilities Corporate Governance & Board Support: Support the company’s corporate governance framework and Board of Directors activities, including preparing board and committee meeting materials (resolutions, minutes, written consents) and maintaining corporate records and filings to

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About this role This is a chance to help shape the next chapter of WRITER's product at a moment when generative AI is redefining how work gets done. As senior staff product manager, you'll report directly to Wil Pong, VP of Product, and operate as a force-multiplier across the product organization — setting direction where it's unclear, aligning stakeholders, and making sure our most critical initiatives ship with excellence. You'll own ambiguous, high-impact problem spaces that span multiple product areas and teams, and you'll be equal parts strategist and operator. One moment you're shaping a multi-quarter roadmap; the next you're rolling up your sleeves to unblock execution. We're looking for someone who thrives at the intersection of customer empathy, technical depth, and business judgment — and who is energized by turning complex, evolving AI capabilities into products customers love. 🦸🏻‍♀️ Your responsibilities Drive high-impact product initiatives end-to-end, from di

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position will be based out of our San Francisco office. About The Role Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve. A Tasker gets paid to do what they love, when and where they want — all while saving the day for someone in their city. The Tasker Operations team helps Taskers achieve their personal tasking goals using Taskrabbit. The Tasker Operations Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. We’re proactive—helping Taskers before they realize they need support. These approaches, employed at the local level, r

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances. This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challen

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About this role At Sentry, Finance plays a critical role in helping the company understand where we're investing, what we're getting in return, and where we can operate more effectively. We are looking for an FP&A Manager who will help build Sentry's FP&A function while focusing on establishing best-in-class FinOps practices. You'll partner across the business on forecasting and financial analysis, with a significant focus on cloud infrastructure, AI costs, vendor spend, and other areas where better financial visibility can translate directly into better decisions. You will be expected to understand the economics behind our infrastructure, build the financial models and reporting needed to manage it, identify meaningful opportunities, and work with Engineering and other partners to turn those insights into action. You'll also operate as a generalist FP&A partner and play an important role in building the processes, models, and operating rhythms that Finance will use as Sentry grows. You will report to the Director of FP&A. In this role you will Own forecasting, reporting, and financial analysis for significant areas of Sentry's operations, with particular emphasis on cloud infrastructure, AI-related spend, software, vendors, and other major cost categories. Partner closely with Engineering and infrastructure leaders to understand the drivers of cloud and AI spend, translate technical consumption into financial forecasts, and identify opportunities to improve unit economics and gross margin. Develop reporting that makes cloud and infrastructure costs understandable and actionable, including trends, cost alloca

About the Team OpenAI’s People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Global Employee Relations and People Standards team brings together expertise in employee relations, employment investigations, and People compliance, policy, and standards. We play a critical role in shaping how OpenAI supports its people through complexity, growth, and change. Our team guides and supports the company through some of its most nuanced and high-impact people challenges. We operate with deep context and care, balancing trust, judgment, and creativity in every situation. We don’t default to predefined frameworks. Instead, we take a principled yet flexible approach, designing thoughtful, tailored solutions that reflect our values, the needs of our employees, and the unique pace of OpenAI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About the Role We’re looking for a Senior Employee Relations Partner to focus on the non-investigative side of ER work, supporting high-trust, high-impact people matters. This includes conflict resolution, high-risk performance management, sensitive employee exits, and navigating workplace dynamics that require thoughtful, strategic support even when they don’t involve formal investigations. This role will report to the senior manager of the team. We're looking for someone who brings creativity, flexibility, and a deeply human-centered approach to solving people challenges. You’re energized by complexity and nuance, and instinctively seek out tailored, thoughtful solutions rather than one-size-fits-all answers. You don’t just apply rules; you understand context, think strategically, and help leaders make principled decisions that reflect our values and evolving culture. This role is a fit for someone who adapts quickly, th

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities. As part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid. Responsibilities Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them Drive prioritization and execution (build, measure, iterate) Identify opportunities through consumer feedback and staying close to our data / dashboards Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above Qualifications You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies You start with the consumer problem and have held a high bar for consumer experience You naturally gravitate towards using data to mak