Concierge in United States

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is the all-in-one productivity platform that brings tasks, docs, chat, AI, and workflows together so teams can move faster with less friction. We’re hiring a Manager, Technical Account Management to lead a team supporting mid-market to enterprise customers across AMER. This role exists because our customers need a leader who can raise team execution, create clarity across onboarding, adoption, expansion, and renewal motions, and help translate customer complexity into repeatable, scalable outcomes. The mission of this role is to lead a high-performing Technical Account Management team that helps customers realize fast value, deeper adoption, durable retention, and thoughtful expansion through a disciplined, data-driven, AI-augmented customer engagement motion. What you’ll own Lead, coach, and develop a team of Technical Account Management / post-sales customer leaders supporting mid-market to enterprise accounts across AMER. Build a high-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team. Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal-risk moments so customers get consistent, high-quality support. Use customer health signals, adoption data, renewal timing, and account context to help the team prioritize well, intervene early, and focus effort where it will have the greatest impact. Lead or contribute to renewal strategy reviews, deal reviews, and executive business reviews that connect customer activity to business value, retention, and growth. Partner c

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive! ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience. Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism. The Role: Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients. Design, develop, deploy and manage customer-specific proof of value (PoV) projects. Build custom reports and dynamic dashboards for prospective clients' management teams. Assist with the functional and technical elements of RFPs. Stay current on new feature releases and maintain updated demo spaces for sales. This role will support customers across the Pacific Northwest Qualifications: This is a hybrid role based in the Pacific Northwest U.S., with a strong preference for candidate

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive! ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience. Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism. The Role: Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients. Design, develop, deploy and manage customer-specific proof of value (PoV) projects. Build custom reports and dynamic dashboards for prospective clients' management teams. Assist with the functional and technical elements of RFPs. Stay current on new feature releases and maintain updated demo spaces for sales. This role will support customers across the Pacific Northwest Qualifications: This is a hybrid role based in the Central U.S., with a strong preference for candidates within r

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and experienced Senior AI Engineer – AI Platform to join our ClickUp Engineering team. In this role, you will play a critical part in both building the core AI platform and directly applying large language models (LLMs) to deliver intelligent features across ClickUp. You will focus on backend systems that enable scalable, reliable, and secure AI-powered capabilities, while also working hands-on with LLMs to solve real user problems and drive product innovation. Key Responsibilities: Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models. Apply LLMs and other AI technologies directly to build and enhance ClickUp’s intelligent features, working closely with product and engineering teams to deliver impactful solutions. Build and maintain robust APIs and backend systems that enable seamless integration of AI-powered features into ClickUp’s core platform. Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production. Integrate with multiple LLM providers (e.g., OpenAI, Anthropic, Google) and manage model selection, routing, and fallback strategies for optimal performance and cost. Drive the adoption of best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence. Optimize platform performance, scalability, and cost-efficiency, leveraging cloud-native technologies and distributed systems. Stay curre

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is building the everything app for work so teams can plan, collaborate, and execute in one place. We're hiring a Manager, Sales Development to lead a frontline team focused on converting inbound interest into qualified pipeline and developing future Account Executive talent. This role is critical as the business needs a hands-on leader who can improve conversion across lead sources, raise execution quality, and hire and coach strong SDR talent as the go-to-market engine scales. This is a high-impact leadership role for someone who loves building both people and systems. You'll partner closely with Sales, Marketing, Enablement, and Revenue Operations to improve funnel performance, sharpen team operating rhythm, and develop a strong bench of future sellers. Mission Lead a high-performing sales development team that converts inbound demand into quality pipeline, strengthens the future AE bench, and raises the bar on coaching, execution, and operating discipline. What You'll Own Lead, coach, and develop Sales Development Representatives with clear accountability for pipeline creation, lead conversion, and day-to-day execution quality. Manage a team of 6–10 Sales Development Representatives. Improve conversion across inbound lead sources by tightening process, prioritization, and follow-up discipline. Build a strong operating cadence around metrics, pipeline reviews, coaching, performance management, and team accountability. Hire, onboard, and develop team members who can succeed in the role and grow into future Account Executive opportunities. Partner with Marketing, Revenue Operations, Enablement,

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands. A Senior Product Manager owns a meaningful surface of ClickUp and is accountable for whether it gets better. You decide what to build and why, then go build a working version of it. You prototype in Cursor and Claude when an idea is faster shown than written. You live in the data and the customer signal, and the time between spotting a problem and having something people can react to is measured in days, not weeks. The PMs who compound the most impact at this level are the ones who keep finding leverage that did not exist last quarter. KEY RESPONSIBILITIES Own the vision, roadmap, and delivery for a defined product surface, balancing near-term wins with longer-horizon investments. Run continuous discovery. Building and using agents to monitor and synthesize that part of your job. Write sharp PRDs and specs that give engineering and design what they need to move fast without ambiguity. Define success metrics before you build, track them after you ship, and iterate when outcomes do not match expectations. Prototype your own ideas using Cursor, Claude Code, and our Prototype Playground. Show the concept before filing the ticket. Collaborate cross-functionally with engineering, design, analytics, and GTM without needing to be managed through the process. Present your roadmap and results clearly

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re looking for a Senior Frontend Engineer to help build and improve core product experiences at ClickUp. You’ll work closely with product, design, backend, and integrations teams to deliver high-impact features in a fast-moving environment. This role is ideal for someone who can move quickly, write high-quality code, and balance speed with long-term maintainability. What You’ll Do Build product features in Angular 2+ and React in partnership with designers, product managers, and engineers Architect efficient, reusable frontend code that powers the ClickUp user experience Collaborate closely with backend and integrations teams to deliver end-to-end features Work with QA to ensure strong test coverage and high product quality across edge cases Identify and resolve performance, scalability, and usability issues Build and maintain unit and integration tests Fix bugs quickly and deliver durable solutions to complex product challenges Follow established frontend architecture and state management patterns across the app Manage project priorities, deadlines, and deliverables in a fast-paced environment Qualifications 5+ years of experience with JavaScript and modern frontend frameworks, with Angular 2+ or React required Strong experience with TypeScript, RxJS, and NgRx or similar Redux-style state management Solid understanding of reusable component architecture and frontend performance Strong HTML/CSS fundamentals, including layout, accessibility, cross-browser compatibility, and maintainable styling practices Proven ability to move quickly, take ownership, and execute with urgency Strong com

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As Director, CX Operations (Support) at ClickUp, you will own strategy, vision, and execution for the Support Operations function , partnering closely with Support and CX leadership while serving as the operational leader for the systems, automation, planning, quality, and insights that power our Support organization. You will set the operating model and performance standards for Support Operations while owning the AI agent harness and automation layer of our CX operating model. You will shape the rhythm of business for our Support organization and unlock data insights, coach organizational performance, transform internal capabilities, and influence strategic decisions across Support, CX, and cross-functional leadership. You will architect, ship, operate, and iterate on AI-driven workflows that enhance and automate customer intake and response, escalation, full support lifecycle management, quality and customer experience, workflow orchestration, and decision support across Support and CX. You'll use AI tools in your own workflow daily while applying strong judgment to validate outputs, manage risk, and improve the repeatable systems the team uses. About the role AI & Automation Architecture Own and operate the AI agent harness and automation layer of our Support operating model Design, ship, manage, and iterate on AI-driven workflows that enhance and automate customer intake and response, escalation, full support lifecycle management, workflow orchestration, quality, and customer experience across Support and CX Build scalable, multi-step agentic systems that Support and CX leaders rely on for pla

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Summary: You'll own ClickUp's social strategy and build the systems to execute it at scale. You deeply understand what wins on each platform: the formats, the hooks, the timing, the tone. But you're not just a strategist who hands off a plan. You build AI-powered workflows and automation to operationalize your strategy so it runs continuously, learns from data, and scales beyond what any team could do manually. You're a social-native operator who builds systems, not an engineer who dabbles in social. Responsibilities: Own platform-native social strategy across X, LinkedIn, TikTok, and emerging channels: define what ClickUp's voice, format, and engagement approach looks like on each, tailored to what works on that platform Develop and execute content and engagement strategies that drive measurable growth in reach, engagement, and audience quality Identify trends, conversations, and cultural moments worth engaging with, and move fast enough to capitalize on them Build AI-powered systems and automated workflows to execute social strategy at scale: monitoring, engagement, response, and content distribution Create feedback loops between social performance data and strategy; use signal to iterate what gets made and how it gets distributed Own proactive engagement: identify and engage relevant conversations, mentions, and opportunities using AI-powered monitoring and automated response workflows Develop automated systems that handle routine engagement while escalating high-value or brand-sensitive conversations to humans Own execution end-to-end: strategy through measurement, with clear accountability for out

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands. A Staff Product Manager operates and drives vision across product areas. You own a problem space that spans multiple surfaces, or one so foundational that getting it right shapes how everything else at ClickUp works. You still build. The strategy is sharper because you are prototyping the cross-cutting workflow yourself, reading data wherever it shows up, and sitting on customer calls that span the whole problem. You scale impact by inventing leverage that other PMs adopt, wiring up AI workflows that keep you current on more signals than any one person could manually track. The scope is wide on purpose, and you find new ways to cover it. KEY RESPONSIBILITIES Define and own a cross-functional problem space or a foundational platform area whose quality shapes outcomes across multiple product surfaces. Drive strategic alignment across product areas. Identify the decisions that unblock the most work and make them. Synthesize signals from customer calls, data, support trends, and partner feedback across your entire scope, not just your immediate surface. Prototype cross-cutting workflows and concepts yourself. The strategy is more credible when you have already tested it. Identify leverage and share it. Build AI workflows, frameworks, and patterns that other PMs on the team can adopt. Mentor and

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Come join the Hierarchy Squad to build and optimize a set of tier 1 services that are at the core of ClickUp’s all-in-one productivity platform! Hierarchy owns the ClickUp filesystem that is at foundation of everything we build. We are searching for passionate engineers with exceptional critical thinking skills and technical prowess to help maintain, develop and scale high throughput services to support the company through accelerated growth. The ideal candidate will find the idea of architecting distributed systems that are reliable and highly performant exciting, has a knack for debugging and writing complex code and is excited by the challenge of building and maintaining a platform that every team in the company integrates with. Our key technologies include Typescript, Postgres, Kafka, NestJS running on Amazon Web Services. If this sounds interesting to you, we'd love to have you join our team! Responsibilities: - Develop and maintain robust, scalable backend systems using Node.js (Express and NestJS). - Collaborate with engineers, designers, and product managers to drive projects forward. - Tune and optimize database queries for maximum efficiency and performance. - Optimize and improve existing code for better performance and user experience. - Troubleshoot and debug issues, ensuring smooth operations. - Share your knowledge and expertise to foster a culture of learning and growth. Requirements: - 8+ years of professional experience building backend services for SaaS products. - Proven track record of building and scaling backend systems. - Expertise in relational database query optimizations (pre

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and innovative Senior AI Engineer – AI Product to join our ClickUp Engineering team. In this role, you will drive the development of intelligent, user-facing features that leverage the latest advancements in AI and large language models (LLMs). You will work closely with product, design, and engineering teams to deliver seamless, impactful AI-powered experiences that delight our users and differentiate ClickUp in the productivity space. This is a product-focused engineering role requiring deep expertise in AI, LLMs, and building scalable, production-ready applications. Key Responsibilities: Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users. Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions. Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences. Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement. Ensure the reliability, scalability, and performance of AI-powered features in production environments. Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap. Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications. Mentor and guide other engineers in best practices for building AI-powered products. Qualifications: Proven exper

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a highly skilled Staff AI Engineer - Multi-Agent Frameworks to join our AI Platform team. In this role, you will play a pivotal part in building a cutting-edge platform that empowers our users to create and deploy sophisticated intelligent agents, with a key focus on enabling collaborative and multi-agentic behaviors . This is a backend-focused role that requires deep expertise in AI, large language models (LLMs), and orchestration software. Key Responsibilities: Design, develop, and maintain a robust platform to enable users to create and manage AI agents and their interactions. Integrate and work with multiple LLMs, ensuring seamless orchestration and scalability for both individual and coordinated agent operations. Leverage orchestration frameworks like LangGraph and others to build complex workflows and pipelines that support diverse agent functionalities, including frameworks for multi-agent coordination . Develop and implement evaluation frameworks for testing AI agents in challenging and complex scenarios, focusing on individual performance and system-level dynamics. Stay at the forefront of AI advancements, incorporating the latest research and technologies into our platform to enhance agent capabilities and collaboration. Collaborate with cross-functional teams, including product managers, designers, and frontend engineers, to deliver a seamless user experience for building and deploying intelligent systems. Address challenging AI privacy scenarios, ensuring compliance with data protection regulations and best practices within agent-based applications. Contribute

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for an Mid-Market Account Executive who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries. You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing! We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button! MUST BE BASED IN BOSTON OR SAN DIEGO AND WILLING TO COMMUTE TO THE OFFICE 2-3 DAYS A WEEK. The Role: Work all new business leads for Mid-Market (300-1,000 employee companies) Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers. Master the product and be able to field customer serv

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and experienced Senior AI Engineer - Multi-Agent Frameworks to join our AI Platform team. In this role, you will play a pivotal part in building a cutting-edge platform that empowers our users to create and deploy sophisticated intelligent agents, with a key focus on enabling collaborative and multi-agentic behaviors . This is a backend-focused role that requires deep expertise in AI, large language models (LLMs), and orchestration software. Key Responsibilities: Design, develop, and maintain a robust platform to enable users to create and manage AI agents and their interactions. Integrate and work with multiple LLMs, ensuring seamless orchestration and scalability for both individual and coordinated agent operations. Leverage orchestration frameworks like LangGraph and others to build complex workflows and pipelines that support diverse agent functionalities, including frameworks for multi-agent coordination . Develop and implement evaluation frameworks for testing AI agents in challenging and complex scenarios, focusing on individual performance and system-level dynamics. Stay at the forefront of AI advancements, incorporating the latest research and technologies into our platform to enhance agent capabilities and collaboration. Collaborate with cross-functional teams, including product managers, designers, and frontend engineers, to deliver a seamless user experience for building and deploying intelligent systems. Address challenging AI privacy scenarios, ensuring compliance with data protection regulations and best practices within agent-based applications. C