Customer Care Executive in United States

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need. This is a hybrid position, based out of our New York City, San Francisco, Seattle, or London hubs. You'll report to our director of engineering. We are o

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, we're not just building the future of enterprise AI; we're actively orchestrating it. The director, solutions architecture plays a pivotal role in this journey, leading a team of exceptional solutions architects who empower our enterprise customers to unlock the full potential of our cutting-edge generative AI platform. You’ll be at the forefront of driving AI transformation, moving beyond theoretical discussions to hands-on deployment and measurable impact. This is your chance to lead, mentor, and inspire a team dedicated to solving complex business challenges with innovative AI solutions, directly influencing customer success and WRITER's rapid growth. This is a full-time, hybrid role based out of our San Francisco hub. You will report directly to the VP of solutions architecture. 🦸🏻‍♀️ What you'll do Lead and empower a team of highly skilled solutions architects, fostering their technical growth and career development across complex enterprise AI engagem

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service. ICEE has a commitment to success: to our customers, partners, and team members. Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet, and gas card. ESSENTIAL FUNCTIONS: Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.: checking syrup levels, changing out flavors, cleaning around machines, etc. Maintains inventory and maintenance on equipment such as: parts, tools, and the company vehicle. Reviews service orders and service performed with the respective supervisor. Keeps his/her supervisor informed of customer concerns

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you’ll Do: Brex extends credit to businesses, and Collections helps customers resolve past-due balances while managing credit losses and preserving customer relationships wherever possible. The team manages accounts from failed payments and early delinquency through payment plans, workouts, charge-off, and legal recovery. Our portfolio consists of unsecured business credit, requiring sound commercial judgment and an understanding of busines

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU It's an amazing time to be working at Box and transforming the content management landscape cannot be done without providing best-in-class support for our developers, administrators, and end users. In this role, we support our users through a variety of channels on all aspects of Box products. We are intelligent, resourceful, clever, and committed. We provide innovative and creative solutions and break through walls to solve our customers' problems. We do not follow scripts. WHAT YOU'LL DO Become a technical expert on a product domain of the Box product suite and rapidly grow technical and product knowledge overtime. Engage on customer-facing activities, such as product troubleshooting and providing support to enhance the

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking motivated Process Technicians to support wafer manufacturing by monitoring operations, reviewing data, and working closely with engineering and production teams to enhance yield, quality, and efficiency. This role requires strong analytical thinking, attention to detail, and disciplined execution. Process Technicians must have the ability to recognize abnormal conditions and apply structured problem-solving to troubleshoot issues in a fast-paced manufacturing environment while adhering to established procedures. Ideal candidates are comfortable working with data, dashboards, and computer-based systems and are capable of extracting, analyzing, and interpreting trends and clearly communicating insights. Success depends on effective communication, strong organization and time management skills, the ability to work independently, and flexibility with responsibilities and shift schedules. As part of a fabrication team driving innovation for a global leader in memory and storage solutions, Process Technicians directly support manufacturing excellence while demonstrating reliability, engagement, and a growth mindset aligned with Micron’s core values: People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities: • Manage semiconductor equipment, perform technical evaluations, and partner with cross functional teams to monitor, stabilize, and improve wafer fabrication processes. • Work with engineering teams to enhance workstations and apply structured troubleshooting and escalati

Senior Systems Engineering Manager (Systems Engineering Management) Company: The Boeing Company Boeing Defense, Space & Security (BDS) is looking for a Senior Systems Engineering Manager (Level M) to join the System Engineering, Integration and Test (SEIT) Team in Berkeley, MO . The SEIT Senior Manager will lead a high-performing, cross-functional Systems Engineering, Integration, and Test (SEIT) team, driving the development and delivery of cutting-edge capabilities for the Air Proprietary Program. This position reports directly to the Air Proprietary SEIT Director. This position will plan, organize and direct activities for the Air Proprietary Systems Engineering team. A successful candidate will have familiarity with: Model Based System Engineering (MBSE) using MSOSA tools System Engineering best practices, processes, and procedures Design, Integration, and Test including architecture, interfaces, requirements, modeling, and verification Certification including Airworthiness, Certifications, and SCFTA Configuration Management & Data Management including Teamcenter/IPDM, SSOWs, SDRLs Specialty Engineering including FMECA, R&M, Supportability, System Health, and Human Engineering EME/EEE & Product Security including EMC, TEMPEST, System Security, and Cyber Collaboration with System Safety Function including CSIs, Hazard analysis, and SSWGs Position Responsibilities Responsible for integration across the Air Proprietary program statement of work ensuring synchronized work is accomplished in support of the integrated master schedules and in compliance to customer requirements Oversees translating strategies int

PWI R&D Writing Systems Engineer Description - A Writing Systems Engineer is an experience individual contributor responsible for owning system-level performance of industrial inkjet web presses , with a strong emphasis on hands-on engineering, on-press troubleshooting, and technical leadership . This role leads complex problem solving across ink, printhead, media, firmware, and mechanical systems, driving print quality, reliability, and robustness through a combination of deep systems thinking and direct experimentation . The specialist serves as a key decision-maker in resolving ambiguous, cross-functional issues and ensuring successful product delivery. Responsibilities Hands-on system ownership & advanced troubleshooting (Primary) Serve as the technical owner for system-level performance , including print quality, reliability, and production robustness Lead hands-on troubleshooting on industrial web presses , diagnosing complex print defects (banding, mottle, nozzle behavior, edge effects, etc.) Design and execute on-press experiments (DOEs) to isolate root causes and quantify system sensitivities Drive root cause analysis across subsystems (ink formulation, printhead, firmware, mechanics, media) and implement corrective actions Support press bring-up, ramp, customer escalations, and field issues , often in high-pressure situations requiring rapid, data-driven decisions Translate real-world press behavior into actionable engineering insights and design improvements System design & integration leadership Define and develop system-level solutions to optimize ink/media interactions, printhead performance, and image quality Lead integration of subsystems (ink, printheads, m

NVIDIA’s DGX Cloud organization is seeking a Senior Data Engineer to become part of its data team! We develop the reliable data foundation that supports fleet health, capacity, utilization, cost, reliability, and operational decision-making throughout DGX Cloud. Our platform supports engineering, operations, finance, and product teams managing and expanding large GPU fleets across cloud service providers and NVIDIA Cloud Partners. We are looking for a practical engineer and technical lead to take charge of a key part of the Navigator data platform. We develop the systems that transform distributed infrastructure telemetry and operational data into dependable, managed data products that support fleet health, capacity, utilization, cost, and operational decisions. We are seeking a hands-on, platform-minded engineer to build and evolve the systems that turn distributed infrastructure telemetry and operational data into reliable, governed data products. You will work across ingestion, transformation, data quality, platform architecture, security, observability, and self-service consumption to help make Navigator and the DGXC data platform a dependable source of truth. We do expect strong engineering fundamentals, experience operating production systems, and the ability to learn new platforms and domains quickly. What you'll be doing: Own systems end to end. For example, work from ambiguous customer and operational needs through architecture, implementation, deployment, observability, incident response, and ongoing support. Construct data pipelines and products. Such as designing and maintain batch and streaming ingestion, transformation, reconciliation, and serving paths for fleet, capacity, utilization, cost, scheduling, and operational telemetry. Build shared libraries, workflow and DAG or equivalent experience abstractions to evolve the data platform. Develop deployment tooling, data

Own the end-to-end execution that takes NVIDIA DRIVE Autonomous Driving Software (NDAS) from product definition to production deployment across major OEM vehicle lines. We are seeking an accomplished engineering execution leader to lead adaptation, integration, validation, and production readiness of NVIDIA Autonomous driving solution (NDAS) for strategic automotive OEMs. You will work between NVIDIA product and engineering teams and the OEM's vehicle, software, systems, and validation groups. The role involves converting an agreed feature set into a deliverable vehicle program. This entails clarifying requirements, coordinating interfaces and responsibilities, setting the engineering plan, building consistent productization workflows, and managing issue resolution. You will influence teams such as systems engineering, autonomous-driving development, platform software, functional safety, cybersecurity, quality, validation, release, and customer engineering. What You'll Be Doing: Lead NDAS execution with major OEMs across the full program lifecycle — from feature definition and technical alignment through vehicle integration, validation, launch, and production ramp — owning the coordinated engineering plan per vehicle line, including requirements, architecture, adaptation scope, achievements, staffing, validation strategy, release criteria, and production-readiness gates. Translate OEM vehicle requirements and use cases into clear commitments for NVIDIA teams, while ensuring OEM partners understand product capabilities, constraints, assumptions, and the work required on their side; build scalable, repeatable workflows for adapting NDAS to specific OEM platforms, vehicle architectures, sensor configurations, compute platforms, networks, and development processes. Drive multi-functional implementation across autonomous-driving features, systems, platform software, vehicle integratio

Be at the forefront of innovation with NVIDIA! Our CUDA Libraries & Frameworks Product Marketing Manager role offers an outstanding opportunity to build the future of accelerated computing. This is your chance to join an elite team in Santa Clara, where your contributions will have a lasting impact on technology and society! We are looking for a technical, AI-first CUDA Product Marketing Manager. This is a hands-on PMM role for someone who uses AI coding agents and automation as part of daily execution, not as an occasional productivity aid. Come help craft the story for CUDA, core NVIDIA acceleration libraries like cuDNN, NCCL, NIXL, and AI frameworks like PyTorch, JAX, vLLM, and SGLang. What you'll be doing: Own positioning and messaging for CUDA as a developer platform, including the CUDA programming model, compilers, and core libraries. Make technical capabilities clear, credible, and useful for developers and technical decision-makers. Translate technical features for core libraries such as cuDNN, NCCL, CUTLASS, and TensorRT-LLM into data-driven developer narratives, release messages, proof points, ecosystem informed claims, and field-ready assets. Describe how NVIDIA speeds up AI frameworks and runtimes such as PyTorch, JAX, vLLM, and SGLang, linking low-level platform features to benefits for developers. Use AI coding agents daily to build PMM operating systems: competitive-intelligence agents, automated research pipelines, content auditing, reporting, and partner mapping. Turn documentation, performance benchmarks, GitHub issues, customer signals, and roadmap updates, into messaging assets. Lead go-to-market execution for CUDA launches and core library releases. What we need to see: Bachelor's degree in Computer Science or relevant field (or equivalent experience).

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Management Intern, Summer 2027 - United States Why join Mastercard’s internship program? Mastercard's internship program offers more than hands-on work. It provides an opportunity to build skills, expand your network, and make a meaningful impact while working on projects that support business priorities. It provides an opportunity to build skills, expand your network, and make a meaningful impact while working on projects that support business priorities. About the team In Product Management, you will have the chance to learn how to develop business cases for new product opportunities, develop scalable customer-centric products, and see those projects through to go-to-market. When joining one of our highly collaborative product teams, you will have the opportunity to build and manage great products. We are looking for passionate and talented professionals who share our vision for developing scalable customer-centric products with agility and excellence. What you’ll do : As an Associate Product Specialist Intern, you may: Collaborate with teams to solve customer and business challenges. Use data, research, and insights to support product decisions. Apply analytical and problem-solving skills to identify opportunities and risks. Support produc

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We are seeking an experienced Lead Software Engineer that possesses strong experience with Golang with strong communication skills to work within the Next Edge program. The Next Edge program is developing Mastercard’s next generation edge platform with programmatic interfaces for data transport (transactions, messages, events, APIs, files, etc.) that give our customers a single point of entry to Mastercard network via private customer on-prem connectivity as well as from public clouds. Role • Lead the design, development, and evolution of Mastercard's next-generation edge platform an

We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Brooklyn Center manufacturing site plays a critical role in delivering medical technologies that support patients around the world. As part of the Supply Chain organization, the Production Planning function is responsible for aligning demand, capacity, inventory, and manufacturing execution to ensure operational continuity, support business growth, and enable reliable product availability. At Medtronic, we must work with a sense of purpose and ownership, knowing there is a human life on the other side of every decision. This onsite position is based on-site in Brooklyn Center, Minnesota and partners extensively with Operations, Manufacturing, Engineering, Quality, Finance, Demand Planning, and Commercial teams. The role serves as a key supply chain leader, influencing planning strategies and operational decisions across the manufacturing network. The Principal Production Planner is a strategic supply chain leader responsible for shaping production and capacity planning decisions that drive manufacturing performance, supply continuity, and customer fulfillment. This role combines data-driven analysis, systems expertise, and cross-functional leadership to develop planning strategies, optimize resource utilization, mitigate supply

Job Title Service Operations Manager Job Description Your role: Lead service operations for a global interventional cardiology and vascular device portfolio, owning field performance, delivery execution, and operational governance across a geographically distributed team of field service engineers, product support specialists, and service coordinators. You will set the operating rhythm for corrective, preventive, and installation service across North America while partnering with international service leaders to align standards globally. Own the service training and technical education function end to end, including training program management, instructor-led and digital course delivery, field certification programs, and training center operations across three continental sites. You will ensure engineers maintain verified competency on legacy, newly acquired, and next-generation product lines in a regulated medical device environment where patient safety depends on technician proficiency. Drive measurable improvement in service performance using indicators such as time to system restoration, first-visit resolution, installation quality, contract capture, and preventive maintenance completion. You will lead root-cause analysis on systemic delivery issues, design operational improvements with engineering and supply chain partners, and translate field data into changes that improve customer uptime and reduce repeat service events. Manage service quality and compliance activities including complaint escalation, field execution of corrective actions and compliance tracking, product lifecycle support for systems approaching end of service, and regulatory documentation across all served markets. You will work directly with quality, regulatory, and product engineering teams to ensure service processes satisfy medical device requirements while maintaining the speed and respo