Customer Care Executive in United States

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! RevOps Analyst (Analytics) Department: Revenue Operations Function: GTM Analyst, Analytics Location: NYC, SF, Toronto The Revenue Operations team’s mission is to build and maintain the systems, data, and processes that power our go-to-market engine. We are looking for a Revenue Operations Analyst, Analytics to join the team, reporting to the Head of Revenue Operations, focused on partnering with the business to deliver insight to drive measurable revenue growth and operational impact. In this role you may: Partner with GTM leadership to elevate reporting, systems and process to drive revenue growth and decision making Manage, and enhance our quote-to-cash processes to ensure accuracy and compliance Collaborate cross-functionally to enable the Revenue team to be able to see a 360 degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution) and contract data to drive revenue growth and improve sales productivity Drive initiative to improve data hygiene, reporting accuracy and CRM governance Manage urgent ad hoc operational requests This role

Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our white label embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us along the journey! Our Design Philosophy At Glide, design isn’t an afterthought. We believe it is our biggest product differentiator. You’ll transform complexity into confidence, creating products that feel simple without being simplistic. The work you design will be used by hundreds of thousands of users across the country. What You’ll Do Own design for Glide’s core products across account opening, lending, and member servicing Translate complex financial workflows into clear, intuitive experiences Build and maintain Glide’s design system and visual language across product and marketing Partner with product, engineering, and go-to-market teams to ship fast, high-quality features Contribute to brand and visual design needs across web, campaigns, and presentations Bring clarity to ambiguity through prototypes, storytelling, and thoughtful craft Champion design excellence and help define Glide’s design culture as we scale Who You Are Experienced designer: 4–6+ years of experience designing product experiences, ideally in early stage fintech or complex enterprise environments. Systems thinker: You see patterns and build reusable systems that scale, without losing craft or polish. Strong interaction and visual design chops: You obsess over clarity, typography, and visual hierarchy. You know how to make a dense form feel delightful. Customer-obsessed: You design with empathy, not assumptions. You find signal in feedback and know when to bend or push constraints. Startup mindset: You thrive

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Manager of Security Engineering, your key responsibilities include: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Execute the long-term vision for the Security team in alignment with Cohere’s product and business goals. Collaborate closely with leadership to prioritize high-impact initiatives and strategic customer engagements. Vulnerability Management: Develop and implement enterprise-wide vulnerability management processes and tooling, including identification, prioritization, remediation tracking, and reporting, including customer artifacts Static Application Security Testing (SAST): Establish SAST programs, integrate tools into CI/CD pipelines, and analyze results to identify and remediate security flaws in source code Dynamic Application Security Testing (DAST): Implement DAST methodologies, configure scanning tools, and conduct regular assessments of running applications Penetration Testing: Lead and oversee internal and external penetration testing engagements, including web application, API, network and agentic AI platform inclu

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for an Account Executive who has a consistent track record of exceeding quota via expanding client footprint through cross-selling and upselling opportunities. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries. You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing! We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button! This role requires 3 days a week in office in Boston, MA. The Role: Full Cycle Management: Own and manage the full sales cycle with current ClickUp Customers—building pipeline, qualifying leads, and closing deals - cross-selling, upselling, and expanding ClickUp’s footprint within current customer organizations. Target Achievement: Consistently achieve and exceed pipeline and sales targets by converting fre

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for an Account Executive who has a consistent track record of exceeding quota via expanding client footprint through cross-selling and upselling opportunities. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries. You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing! We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button! This role requires 3 days a week in office in San Diego, CA. The Role: Full Cycle Management: Own and manage the full sales cycle with current ClickUp Customers—building pipeline, qualifying leads, and closing deals - cross-selling, upselling, and expanding ClickUp’s footprint within current customer organizations. Target Achievement: Consistently achieve and exceed pipeline and sales targets by converting

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Chief of Staff is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Sales Strategy & Execution: Partner with the CRO to define and implement sales strategies, forecasts, and performance metrics. Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. Cross-Functional Coordination: Work closely with marketing, product, and customer success teams to ensure cohesive go-to-market execution. Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. Stakeholder Management: Serve as a liaison between sales leadership and executive teams, ensuring clear communication and strat

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Sales Director - Healthcare & Life Sciences Why this role? In this role, you will lead and transform our sales organization for the Healthcare & Life Sciences vertical, driving strategic growth and market penetration across Global 2000 enterprises. You'll architect the go-to-market strategy, build and scale high-performing sales teams, and create a culture of excellence that delivers exceptional customer outcomes. As the strategic leader for this critical vertical, you'll partner with executive leadership to define revenue targets, develop market positioning, and ensure our solutions address the most pressing challenges in healthcare, pharma, and life sciences. You'll be the primary driver of Cohere's market leadership in this space, with direct impact on our product roadmap through deep customer insights and strategic feedback. This is a pivotal leadership role requiring vision, operational excellence, and the ability to inspire teams in a rapidly evolving AI landscape. Your opportunity to shape the future of AI in healthcare is unparalleled. As a Sales Director focused on Healthcare & Life Sciences you will: Develo

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics. Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution. Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. Stakeholder Management: Serve as a liaison be

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We're building the foundational infrastructure that will define how the world thinks about and deploys AI, and we want the sharpest, most curious people to help us do it. As a member of our Analytics & Data Insights team, you'll tackle the kind of problems that don't have textbook answers yet, launch products that didn't exist a year ago, and help enterprises understand what foundational AI actually means for their bottom line. As a Data Engineer, you will: Work directly on new customer experiences built on one of the most advanced AI systems in the world Collaborate daily with researchers and engineers who are some of the best in the world at what they do Run implementations end-to-end and see initiatives through to real outcomes Partner across research, marketing, sales, and finance to help define how Cohere grows, with your recommendations feeding directly into products and strategy You may be a good fit if you have: 5+ years of experience working on production-grade data processing systems Strong command of Python and SQL Experience with distributed data processing frameworks such as Apache Beam, Spark, or

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across AMER. Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets. Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, rep development, and performance management. Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture. Improve sales process scalability through better use of CRM data, performance metrics, and repeatable best practices. Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support important accounts, and remove friction in the customer journey. Reinforce high standards for thoughtful, value-based selling and customer-first leadership. Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership. Required Qualifications Significant experience leading B2B SaaS sales teams in a commercial, SMB, or mid-market motion. Strong understanding of selling across AMER markets and how regional nuance shapes coaching, hiring, and execution. Proven track record coaching high-performing sellers and improving team productivity, forecast quality, and revenue outcomes. Experience building or scaling repeatable new-business and outbound motions. Strong analytical and operational instincts, with comfort using CRM data, sales metrics, and pipeline insights to drive decisions. Excellent communication, collaboration, and change-management skills. Ability to influence partners across Marketin

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands. A Senior Product Manager owns a meaningful surface of ClickUp and is accountable for whether it gets better. You decide what to build and why, then go build a working version of it. You prototype in Cursor and Claude when an idea is faster shown than written. You live in the data and the customer signal, and the time between spotting a problem and having something people can react to is measured in days, not weeks. The PMs who compound the most impact at this level are the ones who keep finding leverage that did not exist last quarter. KEY RESPONSIBILITIES Own the vision, roadmap, and delivery for a defined product surface, balancing near-term wins with longer-horizon investments. Run continuous discovery. Building and using agents to monitor and synthesize that part of your job. Write sharp PRDs and specs that give engineering and design what they need to move fast without ambiguity. Define success metrics before you build, track them after you ship, and iterate when outcomes do not match expectations. Prototype your own ideas using Cursor, Claude Code, and our Prototype Playground. Show the concept before filing the ticket. Collaborate cross-functionally with engineering, design, analytics, and GTM without needing to be managed through the process. Present your roadmap and results clearly

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands. A Staff Product Manager operates and drives vision across product areas. You own a problem space that spans multiple surfaces, or one so foundational that getting it right shapes how everything else at ClickUp works. You still build. The strategy is sharper because you are prototyping the cross-cutting workflow yourself, reading data wherever it shows up, and sitting on customer calls that span the whole problem. You scale impact by inventing leverage that other PMs adopt, wiring up AI workflows that keep you current on more signals than any one person could manually track. The scope is wide on purpose, and you find new ways to cover it. KEY RESPONSIBILITIES Define and own a cross-functional problem space or a foundational platform area whose quality shapes outcomes across multiple product surfaces. Drive strategic alignment across product areas. Identify the decisions that unblock the most work and make them. Synthesize signals from customer calls, data, support trends, and partner feedback across your entire scope, not just your immediate surface. Prototype cross-cutting workflows and concepts yourself. The strategy is more credible when you have already tested it. Identify leverage and share it. Build AI workflows, frameworks, and patterns that other PMs on the team can adopt. Mentor and

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Summary: You own the path from a new signup to a deeply engaged, paid workspace that runs on ClickUp and Brain². You build the self-serve onboarding and lifecycle systems (in-app and email) that meet users where they are, generate the right content at the right time based on their actual activity, and guide them into deeper product usage. You own conversion to paid: how paywalls appear and perform, when and how promos run, and what ultimately gets a workspace to upgrade. Your north star is driving users to realize the value of an AI-enabled ClickUp workspace. You think in systems, not campaigns. You use AI as your force multiplier to operate at a scale that would normally require a team. This is not an enterprise customer nurturing role. Responsibilities: Self-Serve Onboarding & Lifecycle: Own the end-to-end self-serve onboarding experience: in-app flows, lifecycle emails, and product surface messaging that take a new signup from first session to deeply engaged workspace. Build trigger-based systems that respond to user activity in real time. A user who just created their first list gets different guidance than one who just invited their team. Every touchpoint is personalized based on what the user has actually done and what would be most useful to them next. Use AI to generate contextual content for users at the right moment: workspace templates, suggested workflows, feature education, and use-case-specific guidance, all driven by what they're actually doing in ClickUp. Master the timing, placement, and frequency of in-app and email interventions. Run rapid experiments to learn what drives deeper

About Pinecone: Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the role/team: We are hiring an experienced Enterprise Account Executive to support our growth into F500 and G2000 customers! Reporting directly into the Head of Global Sales, this person will play a critical role in the growth of Pinecone as we expand the power of knowledge retrieval and AI infrastructure for Agentic use cases across the world’s largest organizations. Responsibilities: Owning a territory and quota of large Enterprises that you will prospect and break into to secure POCs and committed contractual relationships with. Managing inbound leads through the BDR, PLG, and MQL channels Lead all sales related activities through the various stages of the buying journey; in accordance to Pinecone’s defined sales process Selling and winning against our competitors Ensuring the customer is deployed successful and positioned for expansion Partnering cross-functionally with Sales Engineering, Forward Deployed Engineering, Product, Engineering, Finance, and Marketing Successful Pinecone Account Executives have a high degree of technical knowledge, and are comfortable selling into developers and engineering leaders. They are excited about working in a startup environment, comfortable with ambiguity, and ready to build an amazing business that will change the infrastructure landscape. Requirements: Experience in the infrastructure, data software, and genAI space is preferred Experience selling to developers and engineering leaders is a must Candidates should have a minimum 5-7 years experience as an E

About Pinecone: Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone’s mission is to make AI knowledgeable. More than 109,000 customers across various industries have shipped AI applications faster and more confidently with Pinecone’s developer-friendly technology. Pinecone is based in New York and has raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Role/Team: As a Technical PMM , you will help developers, software engineers, and machine learning scientists understand how Pinecone enables knowledgeable AI applications. You will accomplish this through messaging and positioning, GTM strategy, launch planning, and enablement for key product features. You will work closely with Product, Sales, Developer Relations, and Marketing teams to ensure our customers understand the value of our platform. Responsibilities: Product Launches & GTM Strategy: Develop launch plans for product releases, align with product teams, and manage GTM execution. Lead core launch teams with cross-functional members (documentation , communications, developer relations, product, growth marketing, etc). Measure customer impact and adoption post-launch, iterating on strategies as needed. Positioning & Messaging: Craft compelling, technically accurate messaging for AI-powered search and retrieval solutions. Build product narratives for enterprise and developer audiences that differentiate Pinecone from competitors. Develop and maintain positioning for new product capabilities Customer & Market Insights: Partner with customers to develop case studies, gathering business impact metrics and architectural insights. Engage in customer interviews and research to refine messaging and identify key value drivers. Content Development & Enablement: Develop internal and external enablement materials, including sales training, pitch decks, and GTM enablement sessi