Customer Care France in United States

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team AI has made it possible to build almost anything. The constraint on great software is no longer engineering capacity, it's judgment about what's actually worth building. Product Managers at Mixpanel build products for customers that help them answer that question, by digging deep into customer problems to answer it themselves. Mixpanel’s Product Managers operate with high ownership and trust. As a team, we focus on helping every builder - not just the ones with a statistics background - get real answers out of messy product data, and make the judgment calls that separate delightful products from bloated ones. We're also our own best customer. The team uses Mixpanel every day to build Mixpanel: testing our own product intuitions against our own data, catching what works and what doesn't before our users ever see it. About the Role Product Managers build valuable products for customers by focusing our engineering and design teams on the problems that matter most. Check out a video demo of our product in action or signup and explore one of our demo datasets. Responsibilities Use insight from customer conversations and Mixpanel's own product data to shape strategy and direction for your product area Align engineering and design teams on the right problems with clear, written communication Work closely with engineering and design to experiment with and ship new capabilities Tell a clear story about what you've shipped - to internal and external audiences - that leads with the customer problem, articulates why it matters, and uses customer stories to make the value tangible Prioritize rut

Work Flexibility: Onsite Schedule: Mon – Fri | 11:30am – 8:00pm, OT as required What You Will Do As a Material Handler , you'll play an important role in keeping products moving through our warehouse and to our customers. You'll support inventory, shipping, and warehouse operations to ensure orders are picked accurately, packed correctly, and delivered on time. This is a great opportunity for someone who enjoys hands-on work and wants to build a career in warehouse, inventory, or logistics operations. Pick, pack, and ship domestic and international customer orders using RF scanners and warehouse systems. Package products according to shipping requirements while ensuring order accuracy and quality standards are met. Receive, inspect, and put away incoming inventory in the appropriate warehouse locations. Monitor inventory levels and communicate restocking needs to help support daily operations. Prepare shipping labels and process shipments through carriers such as FedEx and other transportation providers. Operate warehouse equipment, including Work Assist Vehicle (WAV) lifts and barcode scanning equipment, in a safe and efficient manner. Support inventory counts, warehouse organization, and continuous improvement activities to maintain an efficient work environment. Maintain a safe, clean, and organized workspace while following all quality and safety requirements. What You Need Required High School Diploma or GED. Experience operating a Work Assist Vehicle (WAV) lift and/or utilizing RF scanner technology. Prior warehouse, shipping, receiving, inventory, or distribution experience. Basic computer skills and ability to navigate warehouse systems. Strong attention to detail and commitment to accur

Work Flexibility: Field-based Neurosurgical (NS) As a Regional Manager, you will lead a team supporting technologies used in cranial, spinal, and neurosurgical procedures. You will oversee sales performance, team development, and customer relationships while helping execute regional business objectives across complex healthcare environments. NS Product Portfolio: Stryker | Neurosurgical What You Will Do Lead, coach, and develop sales representatives to support achievement of regional sales objectives and territory performance goals. Recruit, hire, onboard, and develop sales talent to build and maintain a high-performing team. Build and sustain a positive, high-performing team culture by coaching employees, promoting accountability, recognizing achievements, and reinforcing organizational values and expectations. Develop and execute regional business plans aligned with sales objectives, customer needs, and market opportunities. Analyze territory performance, market trends, and customer activity to identify opportunities for growth and business development. Conduct regular field visits to provide sales coaching, performance feedback, and professional development support. Partner with cross-functional teams including marketing, finance, operations, and customer support to execute business initiatives and address customer needs. Monitor key business metrics, forecasts, and sales performance to support achievement of regional goals. What You Will Need Required Qualifications Bachelor's degree Minimum 5 years of professional sales experience. Minimum 2 years of outside sales experience. Experience developing and executing territory or regional busin

Work Flexibility: Onsite Schedule - 1st Shift Monday to Friday 8am - 4:30pm Overtime based on business needs Rotational on-call responsibilities What you will do - Responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting and optimizing inventory utilization Arrange merchandise for transport (on delivery and return) and at customer locations Read maps and route configuration Perform safety inspections in transportation setting Load, unload, or stack containers, materials, or products while checking for sterility, missing/broken implants & instruments Perform and/or schedule preventative and regular minor maintenance on company delivery vehicle, (fuel, fluid levels, tires, etc.), and keeps accurate maintenance records Advise supervisor when repairs or extensive maintenance are required for the company vehicle Field customer complaints, address and communicate as necessary to Branch team members Complete other duties as assigned What you need - Required Qualifications: Must possess a valid driver’s license with no restrictions. Must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed Must have the ability to lift, push, pull and carry up to 50 lbs. Preferred qualifications: High school education or GED equivalent 1&#43; Year(s) of experience $ 22.10 per hour plus bonus eligible &#43; benefits. Travel Percentage: 10% <p style="text-align:inher

Work Flexibility: Onsite Schedule: Mon – Fri | 11:30am – 8:00pm, OT as required What You Will Do As a Material Handler , you'll play an important role in keeping products moving through our warehouse and to our customers. You'll support inventory, shipping, and warehouse operations to ensure orders are picked accurately, packed correctly, and delivered on time. This is a great opportunity for someone who enjoys hands-on work and wants to build a career in warehouse, inventory, or logistics operations. Pick, pack, and ship domestic and international customer orders using RF scanners and warehouse systems. Package products according to shipping requirements while ensuring order accuracy and quality standards are met. Receive, inspect, and put away incoming inventory in the appropriate warehouse locations. Monitor inventory levels and communicate restocking needs to help support daily operations. Prepare shipping labels and process shipments through carriers such as FedEx and other transportation providers. Operate warehouse equipment, including Work Assist Vehicle (WAV) lifts and barcode scanning equipment, in a safe and efficient manner. Support inventory counts, warehouse organization, and continuous improvement activities to maintain an efficient work environment. Maintain a safe, clean, and organized workspace while following all quality and safety requirements. What You Need Required High School Diploma or GED. Experience operating a Work Assist Vehicle (WAV) lift and/or utilizing RF scanner technology. Prior warehouse, shipping, receiving, inventory, or distribution experience. Basic computer skills and ability to navigate warehouse systems. Strong attention to detail and commitment to accur

Work Flexibility: Hybrid *This is a hybrid role at our Portage office, with the expectation to be onsite 3 days/week As a Senior Marketing Associate , you will assist in developing, analyzing, and implementing marketing plans for Surgical Technologies . You'll also market the organization's products and services using customer marketing databases and create direct mail marketing plans, targeting specific market segments with specialized offers. You will collaborate with market research in developing response models and other database improvements and may conduct data mining analyses of customer data to develop marketing trends What you will do Understand key competitors and their relative strengths/weaknesses Understand customer groups, including why customers buy the product or service Advocate on the customer's behalf and influence product or portfolio changes based on customer feedback Support in the construction of the marketing plan with specific analysis and collaborate in the development of key strategic initiatives Responsible for achieving a budget target Work proactively with market research to collect customer insights for segmentation Responsible for product or portfolio's targeting and positioning Prioritize marketing initiatives appropriately given product or portfolio goal and metric Intimately understand the customers for the product or portfolio, including attitudes and behaviors Apply market data, use planning tools, and seek expert opinions when analyzing channel strategies Is the subject matter expert for applicable products/product lines and able to field technical questions. [note: some products are more tec

This position offers a base salary of $145,000 - $185,000. (Total on-target earnings of $290,000 to $370,000) Role Description: The Mission Director is a quota-carrying, full-lifecycle business owner responsible for identifying, shaping, closing, and executing new business within the US Army Special Operations Command (USASOC) ecosystem. You will build trusted relationships with Mission Heroes (our customers), identify meaningful problems, shape solutions using Defense Unicorns products, and lead opportunities from initial discovery through contract award. Once awarded, you will remain accountable for the contract throughout its lifecycle, including cost, schedule, performance, staffing, margin, and customer satisfaction. This role is designed for someone who wants broad ownership. As the portfolio grows in size and complexity, Mission Directors will increasingly lead through program managers and delivery leaders while retaining accountability for portfolio outcomes. Responsibilities: The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. 1. Build the Business Identify and develop net-new USASOC opportunities and build trusted relationships with Mission Heroes and key stakeholders. Own a quota and grow a diversified portfolio of business. 2. Shape and Close Opportunities Define customer problems, scope, and desired outcomes to shape solutions using Defense Unicorns products and the right acquisition approach. Lead opportunities through proposal, negotiation, and contract award. 3. Own Contract Execution Serve as the program leader for new contracts you close, with direct responsibility for execution until the portfolio reaches the scale where additional program management support is warranted. Manage delivery risks, scope changes, and mission out

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler’s high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You’ll Do (Role Expectations) Maintain h

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will be the strategic owner and revenue driver for Pure Storage's most valuable Enterprise accounts across the greater Chicago area. Your mission is to evangelize our radically simple, all-flash data platform, driving value that redefines the customer experience and maintains our industry-leading satisfaction. You will lead cross-functional pursuit teams, coordinating with sales specialists and strategic partners globally to execute and win new business. This role offers the autonomy to craft and execute a robust, territory-wide sales strategy with massive financial and technological impact. Location and Territory: Chicago WHAT YOU'LL DO Own a robust sales pipeline for your assigned territory, ensuring consistent activity and accurate forecasting that meets or exceeds quarterly and annual revenue quotas. Develop and execute comprehensive account strategies , mobilizing internal resources (Solutions Engineers, Marketing, Executives) to deliver Pure's total value proposition to key IT and business leaders within your Enterprise customers. Deepen relationships with C-level executives and key decision-makers to establish Pure as a long-term strategic partner, directly contributing to the industry's highest customer satisfaction ratings. Lead complex, multi-stakeholder sales cycles from initial contact to final contract, effectively orchestrating team-selling efforts with both internal peers and external str

The Forward Deployed Engineer, Staff (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a technical project lead, and a hands-on builder. You own the technical execution for deployments, mitigate technical risks, and drive successful customer outcomes across assigned projects. This role is for the experienced builder who excels in high stakes, customer facing environments and is passionate about defining the future of Customer Experience Automation. Responsibilities Technical Project Leadership & Architecture: Act as the technical lead for complex deployments. Design and implement the architectural blueprint for AI agent solutions, manage cross-system dependencies, and ensure designs meet stringent enterprise standards for security and scale. Hands-On Engineering & Delivery: Write production-grade code and leverage Talkdesk and 3rd-party APIs/SDKs to design, build, test, and deploy AI agents. Drive the execution from prototype through to production deployment, ensuring technical quality. Technical Consultation & Alignment: Serve as a trusted technical expert for our AI solutions. Confidently address deep technical inquiries, mitigate technical risk, and build trust with customer Engineering Directors, and technical architects. Influence Product & Engineering Roadmap: Synthesize and codify deployment learnings into reusable solution patterns and tooling. Provide actionable feedback to core Product and Engineering teams to help inform future product direction. Technical Guidance: Mentor junior FDEs and technical specialists on best practices for complex AI architecture, production quality, and client-facing technical delivery. Who You Are We are looking for an autonomous, results-driven technical leader who thrives at the intersectio

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview: The Automation Service Engineer I role is responsible for the installation, calibration, maintenance, and repair of both simple and complex laboratory automation equipment. The Automation Service Engineer I plays a crucial role in fostering positive interactions, providing technical support, and ensuring that customer needs are met in a timely and professional manner. The Engineer I will spend significant time (up to 65%) performing routine and complex tasks related to the calibration, maintenance, and repair of automation equipment. This encompasses automation across a range of laboratory settings, including clinical, research and development (R&D), manufacturing, and quality control laboratories. The automation used in these environments may include liquid handling robots, as well as custom and off-the-shelf automation such as 6-axis robots, work cells, and other specialized devices. Responsibilities also include operating within several regulated environments (e.g., clinical labs under CAP/CLIA and NYSDOH, production and manufacturing labs under cGMP, FDA, and ISO). The Engineer I partners with the Engineer IIs on the team to escalate concerns, present areas of team growth/development and report back on the day-to-day operations of the service team. This role requires strong communication skills to lead by example, ensuring customer satisfaction and smooth laboratory operations. Collaboration with team members is essential to address technical issues, maintain integrity, and deliver high-qual

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview: The Automation Service Engineer I role is responsible for the installation, calibration, maintenance, and repair of both simple and complex laboratory automation equipment. The Automation Service Engineer I plays a crucial role in fostering positive interactions, providing technical support, and ensuring that customer needs are met in a timely and professional manner. The Engineer I will spend significant time (up to 65%) performing routine and complex tasks related to the calibration, maintenance, and repair of automation equipment. This encompasses automation across a range of laboratory settings, including clinical, research and development (R&D), manufacturing, and quality control laboratories. The automation used in these environments may include liquid handling robots, as well as custom and off-the-shelf automation such as 6-axis robots, work cells, and other specialized devices. Responsibilities also include operating within several regulated environments (e.g., clinical labs under CAP/CLIA and NYSDOH, production and manufacturing labs under cGMP, FDA, and ISO). The Engineer I partners with the Engineer IIs on the team to escalate concerns, present areas of team growth/development and report back on the day-to-day operations of the service team. This role requires strong communication skills to lead by example, ensuring customer satisfaction and smooth laboratory operations. Collaboration with team members is essential to address technical issues, maintain integrity, and deliver high-qual

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking a highly motivated and experienced Technical Staff Member to join our Quality Engineering team in Boise, ID. Your role will be crucial in ensuring the reliability and quality of wafers shipped from our Boise manufacturing site! Summary The Product Quality and Reliability team ensures Micron delivers high-quality, reliable semiconductor solutions that meet customer expectations and business objectives. The team partners across product engineering, design, technology development, manufacturing, and reliability organizations to identify risks, solve complex technical challenges, and drive continuous improvements in product performance, yield, and customer satisfaction! Position Overview As a Senior Product Quality and Reliability Engineer, you will be a technical leader. You will drive product excellence in quality, dependability, and yield across advanced semiconductor technologies. You will lead complex technical investigations, influence product and technology decisions, and develop innovative approaches that strengthen quality systems and business outcomes. This role provides an opportunity to have broad interpersonal impact through technical leadership, multi-functional teamwork, and strategic problem-solving. Responsibilities Lead complex investigations involving yield excursions, product deviations, and quality issues, driving root cause identification, containment actions, and sustainable corrective solutions Define product quality and reliability moni

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this position, you will work and support the efforts of groups such as Design Engineering, Product Engineering, Process Integration, Probe, and Assembly to proactively design products that optimize all manufacturing functions and assure the best cost, quality, reliability, time-to-market, and customer happiness. How To Qualify: B.S.EE degree with &#43; 2 years of experience M.S.EE degree with 1&#43; years of experience. Coursework in CMOS Circuit Design and VLSI Coursework that included crafting the physical layout of circuits Knowledge and experience using Cadence Virtuoso Excellent problem-solving and analytical skills A self-motivated, hard-working team player who enjoys working with others. Good communication and documentation skills Drive innovation into the future Memory generation with a dynamic work environment. What Sets You Apart: Knowledge of layout synthesis and place and route techniques Experience with LVS and DRC tools such as Calibre Utilize AI-Enabled tools to assist in layout floor planning, place and route Standard cell construction and analog layout techniques Having an innovative approach that is open to improving upon any of our processes or products. As a world leader in the semiconductor industry, Micron is dedicated to your persona

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. About Fab 4 Wet Process Operations Fab 4 Wet Process Operations supports the safe, efficient, and high-quality movement of wafers through the Wet Process area. Our team works closely with peer manufacturing areas, Process teams, Equipment teams, and many other organizations to supervise fab performance, manage production risks, optimize cycle time, and drive execution against move targets. Through real-time decision making and continuous improvement, we help ensure the fab meets customer and business commitments. Position Summary The Shift Manufacturing Engineer (ME) is responsible for driving daily fab performance within the assigned area. This role partners closely with Manufacturing Technicians, Shift Lead Engineers, Process Engineers, and Operations teams to achieve wafer move targets, optimize cycle time, respond to quality concerns, and maintain efficient workflow through the manufacturing line. Working on a 12-hour compressed workweek schedule, this position provides real-time operational leadership by identifying manufacturing constraints, supervising material flow, supporting production decisions, and driving actions needed to meet weekly wafer movement and wafer-on-hand objectives. Responsibilities: Supervise wafer movement performance by DID, process step, and operational targets. Identify manufacturing gaps, WIP imbalances, bottlenecks, and workflow disruptions. Develop and implement plans to close gaps and achieve weekly move and wafer-on-hand commitments.</l