Jobs in United States

Customer Engineer in United States

8,134 active opportunities · Updated October 2026

Explore current customer engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 USA, United States· Full-time· Remote
✓ High-confidence listingCompany trend -88.9%

From $113K/yr

Quick readStrong listing-quality and freshness signals

As a Security Sales Specialist, you'll partner with Enterprise Account Executives to drive adoption of Datadog’s Security platform across key accounts. This is a high-impact role focused on positioning our Security solutions (Cloud SIEM, Cloud Workload Security, CSPM, and more) into new and existing customers—expanding our footprint and helping customers modernize their security stack in the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts Own and drive the security sales cycle from discovery to technical close, working closely with Sales Engineers Evangelize Datadog’s security story to security leaders (CISO, Security Architects, SecOps) Work cross-functionally with Datadog's partner, channel, and alliance teams to drive joint go-to-market motions Co-sell effectively with AEs and partners, contributing to deal strategy, solution alignment, and stakeholder engagement Stay informed on security trends and competitive offerings to differentiate Datadog Who You Are: Proven success selling into security buyers (CISO, SecOps, GRC, etc.) Experience co-selling in a matrixed environment, supporting or partnering with AEs and cross-functional teams Strong understanding of the partner/channel sales model, including how to navigate and influence joint selling motions Familiarity with modern security solutions such as SIEM, CSPM, CWPP, container/Kubernetes security Ability to build strong relationships with internal stakeholders, partners, and customer technical teams Datadog values people from all walks of life. We understand not everyone will meet al

KubernetesAIGoRust
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📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -88.9%

From $280K/yr

Quick readStrong listing-quality and freshness signals

Datadog is seeking a Director of Product Management to lead our AI Observability portfolio and shape how organizations build, monitor, and scale AI systems in production. This role leads LLM Observability and helps define the next wave of innovation across GPU Monitoring, Distributed AI Monitoring, and emerging research-oriented tooling such as Model Lab. You will set the vision and strategy for this rapidly growing area, expanding established products while incubating new capabilities that deliver deep visibility into AI infrastructure, model performance, and distributed AI environments. As AI becomes core to modern applications, this team plays a critical role in ensuring customers can deploy and scale AI with confidence. We’re looking for a builder-minded product leader with strong technical depth and hands-on curiosity - someone who has built or worked closely with AI-powered products and understands the realities of production AI. You will lead a team of product managers and partner closely with engineering and design to advance Datadog’s leadership in AI observability. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the vision and strategy for AI-driven products, ensuring alignment with overall company goals and customer needs. This will include managing our embed program to enhance the capabilities of existing products as well as developing dedicated and independent AI products. Lead and mentor a team of product managers, helping them grow and advance their careers while ensuring the delivery of high-quality, AI-powered features. Collaborate with cross-functional teams including engineering, data science, marketing, and sales to deliver AI product solutions that meet customer needs and business objectives. Identify new opportunities for

Machine LearningAIGoRust
D
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -88.9%

Senior Mid-Market Account Executive As a Senior Mid-Market Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers mid-to-large size markets (1000-5000HC). Senior sellers work majority autonomously following a well-defined framework and methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales, develop as individual contributors or into leadership, and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace, in the office three days per week, to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition; proven in and committed to self-prospecting Leverage tools such as Sales Navigator and DiscoverOrg and the established framework and methodology in place Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users Manage complex and lengthy deal cycles autonomously Collaborate seamlessly across the business including with SDRs to drive top of funnel activity, with Sales Ops, Engineering, Project Management, and more Manage the full sales cycle, including negotiations and on-site technical demonstrations Leverage the ecosystem, network, partners environment </ul

D
📍 Denver, Colorado, United States· Full-time
✓ High-confidence listingCompany trend -88.9%

From $65K/yr

Quick readStrong listing-quality and freshness signals

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Fluent in Portuguese Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message

D
📍 Denver, Colorado, United States· Full-time
✓ High-confidence listingCompany trend -88.9%

From $65K/yr

Quick readStrong listing-quality and freshness signals

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor an

M
📍 United States· Full-time
✓ High-confidence listingCompany trend -97.2%
Quick readStrong listing-quality and freshness signals

The MongoDB Query Team is seeking a Senior Staff Product Manager to provide division-wide, product leadership for our fast, modular distributed query engine and flexible query system. As the most senior product management contributor, you will shape the multi-year strategy, product architecture, and market trajectory for the entire Query business unit. You will be the primary product authority on the most complex trade-offs, anticipating systemic risks and cutting through structural friction that blocks multiple teams and initiatives. This role requires collaboration with distinguished engineers to rigorously debate strategy and pressure-test assumptions and advise executive leadership on options that balance long-term monetization, strategy, and business outcomes. And, where relevant, owns the pricing and monetization strategy for the product line. We are looking to speak to candidates who are based in New York City for our hybrid working model. Responsibilities Product Vision and Roadmap: Spearhead strategic unity across multiple product areas over a multi-year horizon to drive a coherent product experience Business Leadership: Originate and de-risk the division’s most consequential strategic bets, owning rigorous business cases and advising leadership on multi-year economic outcomes Customer Advocacy: Engage with strategically significant customers at the senior level (e.g., advisory boards and executive briefings) to surface cross-portfolio opportunities and inform the roadmap PM Excellence: Elevate the global standard of product management by mentoring Staff and Senior PMs and pioneering new data-driven playbooks across the organization. Create frameworks and standards for customer and market research that others use for conducting high-quality customer and market research Cross-Functional Alignment and Execution: Partner with Directors and VPs to shape investment allocation and sequencing across the query, developer experiences, and core database p

SQLMongoDBAWSAzure
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📍 United States· Full-time
✓ High-confidence listingCompany trend -97.2%

From $104K/yr

Quick readStrong listing-quality and freshness signals

We are seeking a visionary Answer Engine Optimization Lead to spearhead our Large Language Model (LLM) and AI platform visibility strategy (e.g., ChatGPT, Claude, Google AI Overviews, Perplexity). Reporting into the Director of Marketing Acquisition, this role will be responsible for expanding our brand authority, maximizing developer mindshare, and driving new customer acquisition by optimizing MongoDB’s presence within LLM and answer engine responses. If you thrive at the intersection of technical content architecture, structured data, community advocacy, and AI-era discovery—and you want to lead a team on the front lines of defining the next wave of search experience optimization—this is a critical leadership role designed to accelerate target audience awareness and Product-Led Growth (PLG). This role will be based remotely in the United States. Key Responsibilities Define & Execute AEO Strategy: Design and own MongoDB’s global LLM visibility growth initiatives. Develop and execute strategies focused on increasing the citation share, sentiment, and accuracy of MongoDB across various technical developer audiences and agentic AI models Team Leadership: Oversee and scale a high-performing team of SEO, AEO, and content optimization professionals, fostering a culture of rapid experimentation in the AI search space Technical Information Architecture: Collaborate with Product, Engineering, and Documentation teams to optimize MongoDB’s digital footprint for LLM crawlers. Impose best practices for structured data, schema markup, knowledge graphs, and API/documentation accessibility to facilitate flawless RAG (Retrieval-Augmented Generation) ingestion UGC Response & Community Advocacy: Coordinate a multi-team framework (including Developer Relations and Support) to ensure timely, high-quality, and LLM-friendly insights are present on critical developer watering holes (e.g., Reddit, Stack Overflow, GitHub, Wikipedia). Leverage "build in public" tactics to organicall

PythonSQLMongoDBAWS
M
📍 United States· Full-time
✓ High-confidence listingCompany trend -97.2%

From $70K/yr

Quick readStrong listing-quality and freshness signals

The MongoDB Communications team is looking for a strategic and versatile communications professional to serve as our Product Communications Manager. This role is the connective tissue for product storytelling at MongoDB — surfacing the narratives, wins, and momentum happening across the business and turning them into external stories that build credibility with builders, customers, and the media. Reporting to the Product Communications Lead, you'll work in close partnership with Product Marketing and act as a conduit for cross-functional product storytelling, pulling threads from teams across the business — including Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations — into a cohesive narrative. This is a hands-on role spanning story mining, executive thought leadership, and media relations, with scope across MongoDB's full product portfolio. This role is based in the U.S., with hybrid or remote options available. Occasional travel will be required. Position Expectations Own story mining across the business: proactively surface product narratives — customer wins, feature milestones, roadmap moments, and engineering deep-dives — worth pitching to media and other external audiences Build and execute an executive thought leadership program for product leaders, securing bylines, speaking opportunities, and other platforms that position MongoDB's product vision and technical point of view Manage day-to-day media relations for product-related stories: cultivate reporter relationships, lead briefings, respond to inbound press inquiries, and pitch proactively Serve as the connective tissue between Comms and Product Marketing, translating product roadmaps and positioning into external-facing narratives Partner cross-functionally with Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations to identify and integrate storytelling opportunities across the business Rethink the PR playbook for the AI era: know how to win with buil

MongoDBAWSAzureAI
I
📍 United States· Full-time· Remote
✓ High-confidence listingCompany trend -90.5%

From $201K/yr

Quick readStrong listing-quality and freshness signals

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Marketing Data Science and Analytics team partners across Marketing, Strategic Finance, and Product to power data-driven growth. As a Senior Marketing Decision Scientist II, you will shape how we measure, forecast, and optimize marketing performance across channels, helping Instacart make smarter investment decisions and accelerate customer acquisition and retention. This is a high-impact, high-visibility role on a small, focused team where you will own complex, zero-to-one measurement initiatives and scale proven solutions. You will collaborate closely with channel marketers, growth leaders, finance partners, and data engineers to deliver models and experimentation frameworks that inform multi-million-dollar decisions. If you thrive in a fast-paced environment that still moves like a startup—and you love rolling up your sleeves to turn ambiguo

PythonSQLGitAI
A
📍 United States· Full-time
✓ High-confidence listingCompany trend -99%

From $164K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for an Advanced Analytics Lead to help Airbnb enable travel for our millions of guests and hosts on our platform. This role will sit under the Advanced Analytics family and support Product and Business leaders within our CS organization. The Difference You Will Make: Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions Drive day to day analytics and create scalable data tools Identify pain points in customer support operations and work with product leadership to improve experiences for our guest, host and agent community In addition, you will leverage Airbnb’s rich and unique data, state-of-art machine learning infrastructure, and other central data science tools to build and grow the measurement capacity within the organization. You will also be deeply involved in the technical details of the various systems we build, and will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operations agents to achieve shared, cross-functional goals to help keep Airbnb’s community safe and trusted. You are passionate about solving complex problems within the Community support domain with data & insights; adding a new perspective to existing solutions and making business decisions based on careful and thoughtful analysis You are highly proficient in building and analyzing analytical frameworks, statistical models and experimentation methods to establish and communicate causal relationships You are a story

PythonSQLMachine LearningAI
A
📍 United States· Full-time
✓ High-confidence listingCompany trend -99%

From $179K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our hosts are opening their homes or providing experiences to guests from around the world. We’re creating new relationships & placing people in vulnerable situations. Therefore trust is the fundamental currency of Airbnb. We are the Trust & Safety team, composed of engineers, data scientists, designers, product managers, and operations, responsible for earning this trust by building for safety at each moment of the guest and host journey. We build cutting edge machine learning models to detect risk, defenses to deter risky actors, and operations tools that enable investigators worldwide. We define community standards and policies, set high expectations, and keep bad actors out while providing delightful experiences for good users. The Difference You Will Make: As a Product Manager in the Trust & Safety team, you will identify customer pain points, business opportunities, and define/deliver the products that help us create a safe and trusted community around the world. Your work will be pivotal to shaping the future of hospitality and travel. Within the Trust & Safety team, you’ll be focused on Safety: To reduce safety incidents (e.g. interpersonal harm and illegal activities). A Typical Day: Creating vision and strategy for Trust & Safety products and platforms. Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business v

Machine LearningAIGoRust
A
📍 United States· Full-time
✓ High-confidence listingCompany trend -99%

From $200K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: At Airbnb, we're driven by our mission to create a world where anyone can belong anywhere. The Community Support (CS) Platform & Engineering team is at the forefront of this mission - building the AI systems that power world-class support experiences for millions of guests and hosts globally. We are building to a bold vision, where our AI doesn't just answer questions, but truly understands each person's unique context, mirrors the judgment and empathy of our highest-performing human agents, and delivers 10-Star support at scale. The AI Personalization team is the intelligence layer that makes this possible. We own the full-stack systems that enable the AI to give every guest and host a response that feels written just for them. The Difference You Will Make: We are looking for a visionary Staff Platform Manager to lead the product strategy and execution for AI Personalization across Airbnb's customer support ecosystem. This is one of the most consequential roles in CS Platform Product: you will own the full stack of personalization, from the underlying retrieval systems to the consumer-facing AI experience, and scale it across multiple Airbnb surfaces. The north star: enable AIA to emulate the judgment, empathy, and accuracy of Airbnb's highest-performing human agents. To achieve this, you'll build a platform that continuously enriches the AI's understanding of each user, and surfaces that understanding at the right moment, in the right form, across every channel. This role demands a rare combination: customer experience chops to build meaningful and delightful perso

I
📍 Sheridan, Oregon, United States· Full-time· Hybrid
✓ Quality checked

Contact Address: 30 N Gould St, Ste R, Sheridan, WY 82801 Phone: 307-443-5690 Website URL: https://innerluxes.dev Business Email: info@innerluxes.dev About US INNERLUXES is a full-service software consulting and development company dedicated to helping businesses build modern, scalable, and high-performing digital products. We partner with startups, growing companies, and enterprises to design, develop, deploy, and maintain custom software solutions that solve real business challenges and accelerate growth. Our expertise covers SaaS product development, custom software engineering, web development, mobile app development, AI-powered applications, UI/UX design, cloud infrastructure, DevOps, business automation, and enterprise solutions. We are also one of the few companies worldwide with in-house Chromium expertise, building custom browsers and secure browser-based products for demanding teams. Every project is delivered by senior engineers who follow a structured development process with transparent communication, written project scopes, regular progress updates, and clean, maintainable code. Whether you are launching a new SaaS platform, modernizing legacy software, integrating AI into your workflows, or building custom business applications, INNERLUXES provides end-to-end services tailored to your goals, with performance, security, and scalability engineered in from day one. Having delivered 2,800+ projects across 30+ industries, INNERLUXES combines deep technical expertise with business-focused thinking to create software that improves efficiency, enhances customer experiences, and drives measurable results. Our teams serve healthcare, finance, retail, manufacturing, real estate, logistics, and many other industries, adapting every solution to the regulations and workflows of your market. From initial discovery and product strategy to deployment and ongoing maintenance, we act as a long-term technology partner committed to your success. Related Searches Sof

AIFinanceLogistics
O
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -84.1%

About the Role As a Sales Manager, Energy, you will build and lead a team of Account Directors focused on strategic growth across utilities, oil and gas, renewables, power generation, and energy services. The team will partner with complex organizations modernizing operations, improving reliability, accelerating the energy transition, and adopting enterprise AI responsibly at scale. You’ll help the team navigate regulated enterprise sales cycles, deepen relationships with business, technology, operations, engineering, security, and risk leaders, and drive adoption of OpenAI’s platform across safety-conscious, asset-intensive organizations. Key Responsibilities Recruit, develop, and lead a high-performing team of Energy Account Directors. Create a strong coaching culture through deal reviews, account strategy sessions, ride-alongs, and structured 1:1s. Define the Energy GTM strategy, including subsector segmentation, account prioritization, partner strategy, executive engagement, and territory planning. Drive disciplined pipeline generation, forecast accuracy, and operational rigor. Guide multi-stakeholder opportunities involving operations, engineering, digital, data, security, legal, risk, procurement, and executive leadership. Help customers translate AI and API capabilities into measurable outcomes across asset and field operations, grid and generation planning, engineering knowledge, customer service, commercial workflows, and enterprise productivity. Partner with Product, Solutions Architecture, Technical Success, Legal, Security, Finance, and policy experts to support responsible deployment. Provide structured feedback on customer requirements, integration blockers, reliability and governance needs, and emerging industry trends. What We’re Looking For 15+ years of enterprise sales, GTM, or sales leadership experience. Proven experience building and scaling enterprise sales teams responsible for complex strategic accounts and large revenue targets. Deep underst

AWSGitRestAI
O
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -84.1%

About the team OpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the ChatGPT Ads team is building advertising products that help businesses reach customers in useful, trusted, and responsible ways. The Ads Strategy, Planning, and Operations team is responsible for building the operating foundation for OpenAI's advertising business: GTM systems, segmentation, coverage, planning, forecasting, business rhythms, sales programs, incentives, and scalable execution across advertisers, agencies, partners, resellers, and internal teams. This team sits at the intersection of Sales, Product, Engineering, Finance, Legal, Policy, Marketing, Partnerships, and Customer Success. About the role We’re looking for a Sales Strategy & Operations Lead to help build the GTM operating system for ChatGPT Ads. This person will work across sales strategy, planning, systems, segmentation, forecasting, operating rhythm, sales programs, and commercial execution to help the Ads business scale with clarity, speed, and control. This role is for someone who can move between strategy and execution: able to define operating models, build analytical frameworks, run cross-functional planning processes, improve GTM systems and data quality, and program manage high-priority sales initiatives. The ideal candidate has meaningful experience in digital advertising, media, adtech, marketplace, or platform businesses and understands the complexity of scaling sales motions across direct sales, agencies, partners, resellers, outsourced channels, and self-serve. In this role, you’ll: Help build the operating foundation for ChatGPT Ads across GTM systems, segmentation, coverage, forecasting, sales planning, and business reviews. Partner with Sales, Ads Ops, Product, Engineering, Strategic Finance, Legal, Policy, Marketing, Partnerships, Customer Success, and Data teams to translate strategy into execution. Develop objective frameworks for ac

AWSGitRestAI
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