Customer Experience And Vehicle Intake Coordinator in San Francisco

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work. About the Role We are looking for a senior product communications leader to own OpenAI’s B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof. Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence. This is an exceptionally fast-paced, hands-on role that spans every altitude of communications. You will move from setting strategic positioning and shaping executive narratives to writing launch materials, developing media pitches, and delivering the details that make a story land. Working closely with Product, Research, Marketing, Sales, and our central Product Communications team, you will identify buyer needs, substantiate our claims, and carry a clear, consistent B2B story into the market. This role reports to the Head of Business Communications. In this role, you will: Set the positioning for OpenAI’s business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims. Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners. Build a sustained editorial program between launches, using customer stories, explainers, and executive perspectives to show how our pr

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a member of the Corporate Finance team, you'll own the consolidated view of Notion's financial performance — the corporate model, the monthly close-to-reporting cycle, and the numbers that reach our executive team, Board of Directors, and investors. You'll immediately take ownership of core corporate FP&A workstreams, which include the consolidated P&L forecast, the monthly budget-vs-actual and reforecast cycles, and the planning systems that produce them. This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Own the consolidated corporate model and the monthly reporting cadence — close actuals, budget-vs-actual, and the rolling reforecast — and connect reported performance to the revenue, headcount, and spend drivers behind it Maintain and evolve Notion's planning system, primarily Pigment: maintain the corporate model structure, run the monthly data loads and scenario snapshots,

About the Team The Enterprise Marketing team helps the world’s largest organizations understand, adopt, and scale AI responsibly. We partner closely with Sales, Solutions, Product Marketing, Customer Success, Events, and executive leadership to create programs that accelerate strategic customer growth and strengthen OpenAI’s position as the leader in enterprise AI. Within Enterprise Marketing, the Field Marketing team is responsible for translating business priorities into high-impact customer engagement motions across industries, regions, and strategic accounts. We build and run programs that create pipeline, accelerate opportunities, deepen executive relationships, and bring OpenAI’s latest innovations directly to enterprise decision-makers. About the Role As an Enterprise Field Marketer, you will be a growth partner to Enterprise Sales, owning field marketing programs that create pipeline, accelerate strategic opportunities, and deepen relationships with priority enterprise accounts. Your focus will attach to the business’s most important needs at any given time, whether that means an industry motion, a regional priority, a strategic account, an executive engagement, or a new company-wide growth opportunity. You will own the full program lifecycle: translating sales priorities into field plans, identifying the right accounts and moments, executing high-quality customer programs, driving follow-up with sellers, and measuring business impact. This is a hands-on role for someone who can move from territory strategy to tactical execution quickly, with strong commercial judgment and high accountability for outcomes. This role is based in San Francisco, CA or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Travel is expected for customer events, executive programs, industry conferences, and internal planning moments. In this role, you will: Build and execute field marketing plans aligned to priority seller gro

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with retail and consumer businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of Retail customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects. Partner with Acco

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with Healthcare & Life Sciences organizations to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of Healthcare & Life Sciences customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. You’ll build the systems that let any knowledge worker leverage fast, scalable databases without having to become a DBA. You’ll be a hands-on technical leader, helping set the architectural direction and roadmap as we take a new product from early alpha to general availability. You’ll work directly with early customers to shape foundational technical and product decisions. Then, together, we’ll work on scaling as adoption and workloads grow. This is a backend-leaning role with work spanning the stack. You might build the systems that provision and manage a fleet of customer Postgres instances, design how user-defined schemas evolve safely, or make complex queries execute efficiently. You’ll also follow those systems into the product: improving how a table loads, how users understand a slow operation, or how an agent safely works with their data. You’ll

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role The SMB Innovation Sales & Strategy Lead will identify, incubate and scale new revenue opportunities across OpenAI’s SMB Ads business. This foundational role combines strategic thinking, analytical rigor and hands-on execution to develop differentiated customer propositions, validate product opportunities and launch new go-to-market programs. Working across Product, Engineering, Sales, Marketing and Data Science, this person will lead initiatives from opportunity assessment through customer discovery, commercial pilots and transition to scale. The remit includes industry-specific opportunities, differentiated customer engagement models and innovative approaches across self-serve, sales-assisted and partner-led channels. The lead will also partner with SMB leadership and the Strategy & Operations team to inform the overall SMB strategy, contributing customer segmentation, commercial insights and evidence from incubation programs to broader planning and investment decisions. In This Role, You Will Identify untapped opportunities across SMB segments, industries, and channels. Build business cases and launch pilots to validate customer demand and commercial potential. Design new acquisition, activation, and expansion programs, including industry-speci

About the Role We’re looking for a senior individual contributor to lead GTM Strategy & Operations for Security & Safety, in close partnership with the Policy team. This role will help translate policy, security, and safety considerations into clear GTM strategies, operating models, launch plans, and scalable execution mechanisms. You’ll work across Product, Policy, Safety, Security, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations to understand customer and field needs, shape business recommendations, and support the successful adoption of security- and safety-critical products and capabilities. This role is ideal for someone who combines strong strategic and operational judgment with the ability to work effectively on complex policy-adjacent topics. You’ll help ensure that GTM plans reflect relevant policy requirements and that recurring customer and field insights inform future policy and product decisions. In this role, you will: Define the GTM operating model for the Security & Safety program, including ownership, decision forums, planning cadences, and escalation paths. Partner with Policy, Product, Security, Safety, Legal, and Data to translate policy considerations into actionable GTM guidance and operating processes. Develop go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement. Build mechanisms to capture recurring customer and field needs related to security, safety, application security, and policy implementation. Translate customer feedback and field requirements into recommendations for product roadmaps, policy development, enablement, and operational priorities. Support the operationalization of data-retention policies and related customer or deployment requirements across GTM. Track customer demand, implementation blockers, and market signals to refine GTM strategy and inform Policy and Product partne

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are looking for a Scaled Programs Lead to build and scale global programs that engage SMB-focused agencies and other partners helping small and medium-sized businesses grow. This is a zero-to-one opportunity to shape how these audiences discover, understand and adopt OpenAI’s advertising solutions. You will develop programs that build awareness, recruit participants, strengthen their capabilities and help them bring the advertising opportunity to their SMB customers. Your remit will span audience segmentation, recruitment campaigns, education, certification, incentives and co-marketing. You will design and launch new programs, validate their impact and scale the approaches that deliver meaningful results. Working across Marketing, Partnerships, Sales, Product and Operations, you will combine strategic judgment with hands-on execution. As the programs grow, you will build and lead a team to expand them globally. In This Role, You Will Set the global program strategy for SMB-focused agencies and scaled partners, defining priority audiences, growth goals, and investment choices. Build awareness and recruit qualified participants through campaigns and outreach that demonstrate the value of OpenAI’s advertising solutions. Segment agencies and partners by ca

About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work. We leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds. We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale. About the Role We are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI. This role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work. You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time. This is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational wor

About the Role As a Field CTO (Strategic Pursuits) , you will serve as a strategic bridge between our customers, go-to-market (GTM) teams, and product organization. You will partner closely with Sales, Technical Success, and Product to shape high-impact deals, guide customer architecture decisions, and influence our product roadmap based on real-world adoption and feedback. This is a highly cross-functional, externally facing leadership role for someone who combines deep technical expertise with strong business acumen and customer empathy. In this role, you will: Customer & Deal Strategy Partner with Sales, Product and Technical Success teams to support complex, high-value deals as a technical and strategic advisor. Translate customer business needs into scalable technical solutions and architectures. Engage with senior customer stakeholders (CTO/CIO/VP-level) to drive alignment on vision, roadmap, and adoption. Lead technical strategy discussions during key deal stages, including discovery, solution design, and executive presentations. Architecture & Implementation Guidance Guide customers on best practices for deploying and scaling AI-driven solutions in production. Provide architectural oversight across use cases such as LLM applications, integrations, data pipelines, and security. Act as a trusted advisor to ensure long-term success, not just short-term wins. Product & Feedback Loop Bring structured customer insights back to Product and Engineering teams to inform roadmap and prioritization. Identify gaps, opportunities, and emerging patterns from customer deployments. Influence product direction based on real-world usage, scalability needs, and enterprise requirements. GTM Strategy & Thought Leadership Help shape GTM strategies by identifying repeatable patterns across industries and customer segments. Develop scalable frameworks, reference architectures, and playbooks for broader field teams. Represent the company externally through customer en

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion has a very successful "land and expand" business model; our customers start using Notion for free, upgrade over time as they expand their teams, and embrace increasingly sophisticated use cases. Often, these users and champions are different than the person who has enterprise purchasing authority. The Demand Generation team serves as a dot-connecter across sales, marketing, and operation teams to identify, engage, and convert decision makers at our target mid market and enterprise companies. In this role, you will partner with demand generation teammates and sales stakeholders to ideate and execute in-person events, designed to help open, accelerate, and close business. As a Field Marketing Manager, you will own and execute field events that are Notion-hosted, third party, co-partnered, and ancillary to third party events. This strategic position focuses on driving pipeline that meaningfully contribute to Notion's bottom line. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that: Developers can effectively identify and resolve slowdowns and errors in their applications. Development teams increase developer productivity and customer satisfaction. In this role you will Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value. Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product). Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption. Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered. You’ll love this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders. Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries. Love flexing your creative b

About the Role OpenAI is seeking a senior individual contributor to help shape and execute some of our most complex and high-impact commercial opportunities. As AI becomes increasingly important to how organizations operate, the ability to translate sophisticated products and commercial structures into clear, compelling customer narratives is a strategic advantage. In this role, you will serve as an embedded strategic partner to AMER account teams, with a particular focus on high-value, complex, and first-of-kind deals. You will work directly with sellers and cross-functional partners to lead the overall deal strategy, structuring, value narrative, negotiations, and business cases that bring business terms to contractual closure. You will also translate insights and patterns from individual deals into practical frameworks, tools, and resources that improve the quality and consistency of deal execution across the field. This role partners closely with Sales, Pricing, Deal Desk, Strategy, Revenue Operations, Finance, Product, and Legal to help OpenAI move quickly, strengthen proposal quality, and navigate complex commercial opportunities effectively. This role will report to the Americas Deal Strategy Leader. In this role, you will: Partner directly with AMER account teams on complex, high-value, and strategic opportunities, from initial deal strategy through customer proposal, negotiation, and deal closure. Develop deal strategies that bring together customer priorities, commercial considerations, competitive positioning, and OpenAI’s broader business objectives. Create executive- and CFO-ready proposals, ROI analyses, value narratives, and business cases for highly complex and/or first-of-kind deals. Support critical customer and executive conversations by presenting recommendations, business cases, and the rationale behind proposed commercial approaches. Build and maintain practical ROI frameworks, calculators, proposal templates, and value narratives that account