Jobs in United States

Customer Experience Associate in New York

449 active opportunities · Updated October 2026

Explore current customer experience associate jobs in New York. Filter by work mode, employment type, experience, department, date posted and distance.

C
📍 New York, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager Supporting opening

ExcelCustomer Service
C
📍 New York, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager Supporting opening

ExcelCustomer Service
C
📍 New York, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager Supporting opening

ExcelCustomer Service
C
📍 New York, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager Supporting opening

ExcelCustomer Service
C
📍 New York, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager Supporting opening

ExcelCustomer Service
C
📍 New York, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager Supporting openi

ExcelCustomer Service
C
📍 New York, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager Supporting openi

ExcelCustomer Service
FC
📍 New York, NY, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Associate delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Greet fans and ask questions to help make their shopping experience an enjoyable one Make recommendations based on observations and conversations with fans Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience Maintain sales floor and/or stockroom standards with an eye to detail Ownership & Execution (Determined & Relentless Mindset) Process sales transactions via the Fanatics Point of Sale System (POS) Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented Perform additional responsibilities as directed by the management team Innovation & Problem Solving (Entrepreneurial Spirit) Identify opportunities to improve processes, pro

GitAIGoExcel
FC
📍 New York, NY, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Associate delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Greet fans and ask questions to help make their shopping experience an enjoyable one Make recommendations based on observations and conversations with fans Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience Maintain sales floor and/or stockroom standards with an eye to detail Ownership & Execution (Determined & Relentless Mindset) Process sales transactions via the Fanatics Point of Sale System (POS) Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented Perform additional responsibilities as directed by the management team Innovation & Problem Solving (Entrepreneurial Spirit) Identify opportunities to improve processes, pro

GitAIGoExcel
DU
📍 New York, NY, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more! About the Role We are hiring an Associate Manager to help lead strategy and execution for our Dasher & Logistics regulatory markets, the growing set of cities, states, and countries where Dasher pay, benefits, and working conditions are shaped by minimum earnings guarantees, pay transparency requirements, and other logistics specific regulation. You'll own a portfolio of KRs across some of our highest priority business problems by getting into the weeds to understand what's happening on the ground, using data and customer insights to identify opportunities, developing and testing hypotheses, and partnering cross-functionally to bring solutions to life at scale. You will report directly to a Senior Manager on the Dasher & Logistics team. You’re excited about this opportunity because you will… Own a portfolio of KRs across our regulatory markets, setting the strategy and building the execution plan to hit your goals Use a data-driven approach to investigate problems, creating insightful analysis from a combination of quantitative and qualitative information, and implement next steps Operate at the lowest level of detail in order to build strong foundational knowledge of your problem space and provide recommendations for leadership Define and test hypotheses through experimentation, leverage AI to accelerate learnings, and scale successful strategies across the org Work cross-functionally across multiple teams to drive alignment and impac

SQLAIExcelFinance
V
📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $65K/yr

Quick readStrong listing-quality and freshness signals

As we continue to revolutionize the commercial real estate industry, we're hiring an Associate Implementation Manager to join our team. This is an entry-level role built for someone ready to take things on and grow fast. You'll be embedded in a fast-moving implementation org, supporting clients and internal teams through onboarding, approval, and early adoption. You'll work cross-functionally to ensure a seamless experience from pre-sale through ongoing support, and you'll do it with an AI-first mindset , leaning on modern tools to work smarter, not harder. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you'll do : Drive Efficiency with AI - Approach every task with an AI-first mindset. Look for opportunities to leverage AI & Automation Tools to automate data collection, streamline workflows, and reduce manual lift. Project Execution Partnership - Partner on projects to plan, schedule, and manage project timelines from kickoff through portfolio go-live. Facilitate recurring project management meetings, build bespoke implementation plans tailored to client goals, and ensure each project lands on time, within scope, and against the right outcomes. Handle Varied Scope - Move between data onboarding, client-specific implementation plans, and internal projects without losing momentum. You'll juggle multiple priorities and know when to ask for help versus push through. Cross-Functional Collaboration - Work closely with Sales, Solutions, Customer Success, and Support to ensure a consistent client experience from pre-sale through ongoing support. Develop Toward Client Mastery - Actively participate in internal team strategy and project management meetings to hone “VTS Best Practices” toward managing client expectations and milestones, with a clear path to owning your own accounts. What makes you a great fit? AI Forward - You've used LLM & or automation tools like n8n, Cu

AIGoExcelProject Management
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -85.2%

From $100K/yr

Quick readStrong listing-quality and freshness signals

We’re looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, and systems for our rapidly growing global business. You will own the day-to-day management and strategy of the sales productivity tool ecosystem that powers our Sales and Customer Success organizations - including contact intelligence, outbound sequencing, and data enrichment platforms. Doing this successfully requires a deep understanding of the “day in the life” for field teams, strong vendor management skills, and the ability to translate business needs into tooling solutions that help Datadog grow 10x. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. You Will Own the tool portfolio: Manage the strategy, lifecycle, and day-to-day administration of Datadog’s sales productivity tools, including contact intelligence, outbound sequencing, and data enrichment platforms Lead AI tooling strategy: Identify, evaluate, and pilot AI-powered tools and features that enhance sales productivity - from AI-assisted prospecting and enrichment to intelligent sequencing and personalization - and help define Datadog’s forward-looking AI tooling roadmap for the Sales and CS organizations Drive vendor performance: Manage vendor relationships, contract renewals, and commercial negotiations in partnership with Legal, Finance, and Procurement - including benchmarking tools against alternatives and driving competitive pricing Measure impact: Define and track success metrics across all managed tools (e.g., adoption rates, data quality, pipeline influenced) and use findings to make data-driven consolidation, expansion, or replacement decisions Partner with the field: Wo

RestAIGoRust
N
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -87.4%

$230K – $260K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The CX Strategy & Ops Lead is responsible for designing & executing the customer support strategy to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they will partner with cross-functional teams to identify and prioritize customer needs, pain points, and opportunities for improvement, and develop and implement strategies, programs, processes and technology to deliver high-value, personalized support for a diverse array of users. The CX Strategy & Ops Lead will define and track key performance metrics to measure the effectiveness of customer support initiatives; They'll stay up to date on industry trends and best practices in customer support to ensure Notion is at the leading edge. They will identify areas to leverage AI to increase CX efficiency and effectiveness and maximize the impact of our support offering across both digital and human experiences. They will need to have strong project management skills, excellent communication and interpersonal skills, and be able to work collaboratively with cross-functional teams to bring strate

GitRestAIGo
N
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -87.4%

$165K – $185K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We’re looking for a Technical Enablement Manager to own the end-to-end learning, knowledge, and training experience for Notion’s global customer experience (CX) teams—spanning onboarding, change management, and continuous learning. This is an opportunity to build, lead and innovate on programs that ensure customer-facing support teams have the knowledge, skills and processes they need to consistently deliver high-quality support experiences to Notion customers. You’ll set the enablement strategy, partnering closely with CX leadership and cross-functional partners to identify skill, knowledge and process gaps, and translate those needs into durable enablement solutions—content, workflows, and programs. This role is based in New York City, USA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Own end-to-end CX enablement for a business vertical: define learning outcomes, readiness expectations, and content strategy across

B
📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $144.6K/yr

Quick readStrong listing-quality and freshness signals

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers. What you’ll do As a People Business Partner, you'll act as a trusted advisor and coach to senior GTM leaders and managers, helping them navigate org design, workforce planning, and change management while driving a culture of high performance. In this role, you'll also partner closely with Employee Relations, Compensation, and People Operations, and lead org design conversations that keep GTM's structure aligned with business strategy as it grows. This role is designed for someone who thrives operating at the intersection of strategic advisory and hands-on execution,

AIGoRustAccounting
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