Customer Experience Manager in United States

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Associate Technical Success Manager (TSM) is a high-impact role responsible for the complete post-sales technical journey and expansion architecture within our enterprise customer base. In this role, you will act as the customer's ultimate technical champion. You will drive platform adoption and consumption while leading the technical architecture for expansion motion. By bridging the gap between hands-on technical implementation and strategic business value, you will ensure our largest enterprise customers unlock the full power of the New Relic platform, driving both value realization and new consumption opportunities. What you'll do 1. Drive Onboarding, Adoption & Consumption Guide Customers to Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through best practices to ensure prompt achievement of committed usage levels. Manage Mutual Activity Plans: Design and execute Mutual Activity Plans (MAPs) tied directly to customer business outcomes. Set clear milestones, celebrate customer achievements, and proactively address any implementation hurdles. Maintain Consumption Levels: Proactively engage with customers to mitigate churn risks by continuously demonstrating platform value and addressing technical concerns. 2. Champion Technical Architecture & Expansion Value-Driven Storytelling: Deliver tailored, high-impact product demonstrations that move beyond "feature-function

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: The Opportunity The Senior Analyst, Operations Analytics is a cross-functional internal consultant to the business that will work across several business units, with a primary internal customer group, but will also support other functions, as needed. This role is responsible for completing a wide range of quantitative and qualitative analyses to help inform company strategy and run the business more efficiently and effectively. This position will work primarily in support of our Supply Chain, Manufacturing, Warehousing, and Logistics, as well as other enabling functions across the business. What’ll You’ll Work On • Build and maintain analysis, models, or dashboards to support process optimization, forecasting, capacity planning, economic optimization, and performance management processes. • Analyze company data to identify trends, issues, and opportunities for improvement. Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives. • Evaluate the economic and/or operational impact of new products and/or strategies. Effectively compile and communicate findings to leadership or stakeholders verbally, visually, and in writing. • Perform ad hoc reporting and analysis, as needed. • Support multiple business units and supporting functions in making key strategic decisions. Liaise cross-functionally beyond primary internal customer group; including, but not limited t

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for a senior product marketer to shape how OpenAI’s products, research, and point of view come together in our most important executive customer conversations. You will shape the product-marketing strategy and narrative for these engagements, bringing together customer priorities, product truth, market context, and evidence to clarify what matters and help senior leaders understand what AI makes possible for their organizations. You will personally shape our highest-priority engagements while building narrative frameworks, proof, and resources that raise the quality of executive conversations across the enterprise business. This is a senior, hands-on individual-contributor role for an exceptional enterprise product marketer who wants their judgment and craft to remain close to the work. You will partner closely with Product Marketing, Sales, Product, Research, Solutions, and OpenAI executives. You will help determine not only how we communicate our work, but which ideas matter, what evidence makes them credible, and how customer insight should improve what we do next. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. In this role, y

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM). About the role We are hiring a Forward Deployed Engineer (FDE) to build and deploy AI systems for legal work. You will embed deeply with customers—often working closely with senior legal practitioners—to identify the right first use case, rapidly prototype a solution, and prove measurable value. Early engagements may focus on creating a “hero” workflow that shows how OpenAI’s models can support legal analysis, drafting, research, or real-time work with complex case records. You will own the technical work from discovery and proof of concept through production adoption, while translating customer workflows and constraints into clear product feedback. As the motion matures, you will turn successful deployments into repeatable patterns that can scale across larger accounts and the broader legal market. This role is based in San Francisco or New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance. Travel up to 50% may be required. In this role, you will Embed with law firms and legal teams to understand their workflows, identify high-value opportunities, and select the right initial use cases to prove value. Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks t

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute OpenAI’s joint go-to-market plan with AWS. This role will translate shared priorities into integrated programs across co-sell, marketplace, campaigns, field activations, customer proof, enablement, and executive engagement that accelerate adoption and drive measurable business impact. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and AWS stakeholders to move plans from strategy through execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who thrives in ambiguity, works through influence, and creates clarity across complex stakeholder environments. This is a hybrid role based in San Francisco, and in office three days a week. Occasional travel will be required. In this role, you will: Create and execute the joint go-to-market plan with AWS across co-sell, marketplace, campaigns, field activations, customer proof, enablement, and executive engagement, with clear goals for adoption, pipeline, and revenue impact. Build clear partner narratives, messaging, and positioning for OpenAI and AWS solutions, joint value propositions, and shared customer outcomes. Launch and scale co-marketing programs across campaigns, webinars, customer stories, executive events, field a

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans with strategic cloud and technology partners. This role will translate partner priorities into integrated programs across campaigns, events, customer proof, enablement, and demand generation that build awareness, accelerate adoption, and support measurable business outcomes across enterprise audiences. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner teams to move plans from strategy through detailed execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can manage multiple workstreams, build strong partner relationships, and work through influence in a fast-changing environment. This role is based in San Francisco and follows a hybrid work model, with three days per week in the office. Occasional travel will be required. You’ll be responsible for: Create and execute distinct joint go-to-market plans with Google Cloud and Oracle across campaigns, events, customer proof, enablement, and demand generation, with clear goals for awareness, adoption, pipeline, and revenue impact. Build clear partner narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes. Launch and

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans across a portfolio of strategic technology partners and independent software vendors. This role will turn ecosystem relationships into focused programs across launches, campaigns, customer proof, enablement, events, and demand generation that accelerate adoption, strengthen partner advocacy, and drive measurable business impact. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner organizations to prioritize opportunities and move plans from strategy through execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can operate across a broad ecosystem, work through influence, and create repeatable motions in ambiguity. This role is based in San Francisco and follows a hybrid work model, with three days per week in the office. In this role, you will: Create and execute joint go-to-market plans across priority technology partners and ISVs, spanning launches, campaigns, customer proof, enablement, events, and demand generation, with clear goals for adoption, pipeline, and revenue impact. Build compelling ecosystem narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes. L

Software Quality Engineer (Software Engineering) Company: The Boeing Company The Boeing Company is looking for a Software Quality Engineer to join our Boeing Global Services (BGS) organization in Hazelwood , Missouri . Our team of highly motivated, customer-focused engineers’ partner with BGS programs to help develop and maintain a culture of first-time quality throughout the software development lifecycle (SDLC). As a member of this team, you have the autonomy and responsibility to work with programs to assure the process for developing, controlling, and verifying software products is planned and executed, effectively improving the quality of our software products – whether developed by Boeing or provided by suppliers. The quality engineer will utilize their software development and process expertise to effectively guide and influence project decisions. The selected candidate must work well with minimum direction, be self-motivated, with strong written and verbal communication skills, along with well-developed interpersonal skills to effectively collaborate and maintain a psychologically safe work environment. Position Responsibilities: Actively participate in program activities, from initial proposal through planning, verification, certification and delivery Act as an independent set of eyes and ears for Program Managers and the customer, highlighting potential best practices on the team, as well as areas for improvement Coordinates support across SQEs supporting a program to ensure SQE commitments are met Verifies software lifecycle activities and products comply with approved software processes, plans, and standards Identifies process or product non-compliances; supports root ca

Privacy Program Manager Description - Privacy Program Manager - Products & Services Privacy Job Summary This role is responsible for providing strategic privacy advisory, guidance and program management support to HP's Products & Services organizations to ensure compliance with global privacy, data protection, AI governance, and regulatory requirements. The role partners closely with product, engineering, legal, security, data governance, and business teams to embed privacy-by-design principles throughout the product lifecycle, assess privacy risks, and drive implementation of compliant solutions that enable innovation while protecting customer, employee, and partner data. The role leads privacy initiatives, manages complex cross-functional programs, develops governance processes, and serves as a trusted advisor to stakeholders on privacy requirements impacting products, services, digital platforms, AI/ML solutions, and emerging technologies. Success in this role requires strong program management, risk assessment, stakeholder engagement, and regulatory interpretation skills. Responsibilities Manage and lead privacy programs supporting HP Products & Services teams to ensure compliance with global privacy and data protection regulations, including GDPR, CCPA/CPRA, LGPD, PIPL, and other applicable international requirements. Serve as a trusted privacy advisor for product, service, software, AI/ML, cloud, and digital platform initiatives by providing practical guidance throughout the development lifecycle. Conduct and facilitate Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), AI risk assessments, and related reviews to identify and mitigate privacy risks. Partner with business, engineering, legal, cybersecurity, data governance, and compliance stakeholders to in

Channel Partner Practice Development Manager Description - Job Summary This Channel MPS (Managed Print Services) Partner Practice Development Manager is responsible for maintaining partner account plans for sales growth, sharing complex information regarding the organization’s offerings, and fostering strong partner relationships. The role handles intricate contract negotiations, tailors solutions to customer needs, and converts leads into joint sales activities while managing the sales funnel. The role recruits new partners, and conducts training sessions to ensure effective representation of the organization. Responsibilities • Serves as the expert to the partners for advanced information regarding the organization’s offerings, promotions, and configuration. • Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals. • Handles contract negotiations and manages terms and conditions to ensure they meet both partner and organization expectations. • Collaborates with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements. • Collaborates with seniors to develop and maintain partner account plans to promote sales growth. • Identifies new partners that align with the organization's strategic objectives and foster their integration into the sales ecosystem. • Transforms potential leads into joint sales activities with partners while managing the organization’s sales funnel. • Works with a team of sales professionals to achieve assigned quotas while engaging in transactional and relationship selling in adherence to legal requirements. • Conducts training sessions for partners on the latest products, services, and industry trend

Channel Partner Practice Development Manager Description - Job Summary This Channel MPS (Managed Print Services) Partner Practice Development Manager is responsible for maintaining partner account plans for sales growth, sharing complex information regarding the organization’s offerings, and fostering strong partner relationships. The role handles intricate contract negotiations, tailors solutions to customer needs, and converts leads into joint sales activities while managing the sales funnel. The role recruits new partners, and conducts training sessions to ensure effective representation of the organization. Responsibilities • Serves as the expert to the partners for advanced information regarding the organization’s offerings, promotions, and configuration. • Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals. • Handles contract negotiations and manages terms and conditions to ensure they meet both partner and organization expectations. • Collaborates with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements. • Collaborates with seniors to develop and maintain partner account plans to promote sales growth. • Identifies new partners that align with the organization's strategic objectives and foster their integration into the sales ecosystem. • Transforms potential leads into joint sales activities with partners while managing the organization’s sales funnel. • Works with a team of sales professionals to achieve assigned quotas while engaging in transactional and relationship selling in adherence to legal requirements. • Conducts training sessions for partners on the latest products, services, and industry trend

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Web Infrastructure team builds the foundations behind Notion’s web clients, including client architecture, performance, reliability, and shared design systems. As Engineering Manager, you’ll lead the team through the evolution from Notion Clients. You’ll set strategy, develop senior engineers and managers, and partner across Notion to make the product faster, more reliable, and easier to build. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: You'll build and manage a diverse and inclusive team of engineers and managers working on core parts of Notion's architecture. You'll create a healthy environment in your team that embodies Notion's values. You'll recruit, coach, and develop engineers. You'll ensure engineers are regularly receiving feedback and making progress on personal and professional goals. You'll facilitate planning—the prioritization, sequencing, and staffing of work—for your team. You'll be responsible

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Micron Yield Improvement Failure Analysis Shift Technician that performs Electrical and Physical Failure Analysis (EFA/PFA) investigative work for defect issues identified by YE and Fab customers. Monitors recently probed material and categorizes dead die into known defect issue categories and investigates new or unknown defect issues. This position requires a strong sense of responsibility and passion, reflecting Micron’s core values: People, Innovation, Tenacity, Teamwork, and Customer Focus. Responsibilities: Performs initial data analysis on new issues, conducts failure analysis, documents findings, and summarizes investigation results—including potential root cause—into a single report for stakeholders. Efficiently operates all lab equipment in compliance with safety guidelines, with a strong understanding of equipment functionality and ability to perform basic troubleshooting. Supports Company and Department Objectives Works to support company and department objectives and vision plans Open to suggesting new ideas and participates in projects and teams in support of department and company objectives Minimum Requirements: Associates degree in Electronics, AC/DC Electronics Technology or equivalent Flexibility to work 12-hour shifts (3 on/4 off and 4 on/3 off) and be willing to move to different shifts and work overtime to support business operations. The ability to always wear lab-specific clean room garme

The Regulatory Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. There are typically multiple people within the business that provide the same level of subject matter expertise. Responsible for driving customer remediation analytics to completion including execution and validation. This position will be part of the USCC Centralized Customer Remediation Team (CCRT). The objective of the USCC CCRT is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and the Regulators. These activities will be conducted in close partnership with the Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are required, to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. This role is for an individual contributor. Responsibilities: Subject matter expert related to data analytics and remediation methodology. May train, mentor, and coach lower-level staff. Owns, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory. Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs. Create comprehensive documentation that conforms to Internal Audit and Regulatory expectations. Provide thought leadership and effective challenge throughout the data remediation lifecycle (including root

The Regulatory Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. There are typically multiple people within the business that provide the same level of subject matter expertise. Responsible for driving customer remediation analytics to completion including execution and validation. This position will be part of the USCC Centralized Customer Remediation Team (CCRT). The objective of the USCC CCRT is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and the Regulators. These activities will be conducted in close partnership with the Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are required, to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. This role is for an individual contributor. Responsibilities: Subject matter expert related to data analytics and remediation methodology. May train, mentor, and coach lower-level staff. Owns, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory. Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs. Create comprehensive documentation that conforms to Internal Audit and Regulatory expectations. Provide thought leadership and effective challenge throughout the data remediation lifecycle (including root