Customer Experience Specialist in New York

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role You’ll lead the Mobile AI engineering team, responsible for making Notion AI genuinely useful on phones and tablets. Mobile is where AI needs to work in the moment: when users are capturing ideas, catching up between meetings, asking questions, or trying to move work forward away from their desk. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve Define and evolve the roadmap for Notion’s core mobile AI surfaces, including chat, capture, agent workflows, workspace Q&A, and lightweight creation flows. Take new mobile AI ideas from exploration to shipped product, using prototypes, user feedback, and product data to decide what to build next. Improve the production quality of mobile AI by identifying instrumentation gaps, reliability risks, and performance bottlenecks before they become user problems. Help the team build the right technical foundations for fas

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: With the recent launch of our developer platform , Notion is entering a new phase. We're now looking for our first Developer Advocate who can empower and grow our global community of developers with us. As a Developer Advocate, you will define how builders discover and ship on Notion’s platform. Your role will be the critical bridge between Notion’s teams and the developer community, helping us understand their needs and extend the capabilities of our product in new and unprecedented ways. What You'll Achieve: Become the voice of the developer community at Notion. You’ll create, manage and support a strong relationship between developers and our Product and Engineering teams to help them build faster and prioritize what matters most. Build and publish engaging and helpful content - demos, guides, API reference material and blog posts. Collaborate with our Storytelling team to amplify community-created content through @NotionDevs on X and other channels. Own Notion’s strategy and presence at hackathons, developer conferences and events to drive activation among top AI builders. Partner closely with Engineering, Product

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About The Role: We're looking for a motivated early career sales professional with an entrepreneurial and building spirit to join our Outbound Sales Development team! As a member of the team, you'll be instrumental in helping define our outbound sales motion, meaningfully shape our future product, and drive business revenue all while having a blast doing it! What You'll Achieve: Work with our outbound sales team to experiment with

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. In This Role You Will Get To Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Collabor

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. Y ou also act as a critical liaison between Sales and Product ; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Do you want to tinker, whiteboard, brainstorm and figure out how things work? Our highest perfo

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Enterprise sales team is expanding and we are seeking a qualified Account Executive with expertise in the industry. In this role you will use your creative prospecting skills to strategically pursue net new business and expand business for current customers. Your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. You will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. Our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace Prospect qualification and the development of new sales opportunities and ongoing revenue streams Land, adopt, expand, and deepen sales opportunities with accounts in your region Achieve sales q

The Chief of Staff is a high-visibility leadership role responsible for the operational success of the SVP, General Manager’s organization. Acting as a strategic partner, you will ensure the business operates at peak velocity by driving key initiatives, improving organizational effectiveness, and aligning teams around strategic priorities. You will translate high-level goals into clear execution plans across the business, providing clarity in a fast-paced, complex environment. This role is designed for a seasoned operator who excels at driving accountability among senior leaders and building the systems necessary to scale a SaaS business. You will identify operational gaps, mitigate risks before they impact the bottom line, and act as an extension of leadership—prioritizing, executing, and communicating critical projects to enable the executive team to operate at maximum efficiency. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** As a Chief of Staff You Can Expect: Drive the Operating Cadence: Design and manage the GM's leadership meetings, QBRs, and planning cycles to keep the team aligned and hitting KPIs. Force Execution: Partner with Sales, Customer Success, Account Management, Implementation, Product leaders to unblock projects and hold senior stakeholders accountable for deliverables. Own Plan Integrity: Keep the team aligned to the quarterly and annual plan, hold leaders accountable for the commitments behind it, and flag risk early, before it shows up as a miss in the business review. Drive Alignment & Follow-Through: Ensure decisions and commitments made in leadership meetings are clearly communicated across the team, tracked to completion, and actually followed through on, closing the loop between what was decided and what gets done. Prioritize Ruthlessly: Act as a surrogate for the GM in high-level meetings, surfacing critical risks early and filtering out noise to focus

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do Lead discovery and shape the problem Conduct structured discovery to understand customer workflows, pain points, and decision criteria Identify key value drivers and align solutions to measurable business outcomes Challenge assumptions and provide a clear, differentiated point of view Own the solution narrative Design and deliver tailored product demonstrations that connect directly to customer needs Translate complex technical capabilities into clear, compelling business value Adapt messaging for technical, business, and executive audiences Drive dea

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As a SMB Sales Director, you will lead a team of Account Executives that focus on closing pivotal deals in accounts experiencing high growth. You will join a team of highly motivated sales professionals that take pride in landing new customers, running strategic sales cycles and delivering the Box message to a wide base of accounts across various industries. WHAT YOU'LL DO Hire, train, and manage a team of SMB Account Executives Develop Account Executives for career growth within the Box Sales organization Support team in customer on-sites, calls, and meetings Report on sales metrics and forecast to Senior Sales Management Motivate team to exceed objectives through coaching and mentorship Utilize Salesforce to manage sa

VTS runs a complex, high-volume revenue motion — Salesforce CPQ feeding NetSuite via middleware, with mid-contract amendments involving upsells, cross-sells, volume changes, downgrades, and product churn happening continuously. The integration layer that connects these systems is functional but manual-heavy, underdocumented, and not built to scale. Furthermore, our CRM and CPQ system requires customization in order to optimize deal workflows to ensure accuracy and timely contract execution. This is not a Salesforce admin role with a developer title. We need someone who writes clean Apex, understands how CPQ order data needs to land in an ERP, knows what good middleware design looks like, and treats release management as a professional discipline — not an afterthought. Alongside our RevOps system team and Salesforce Architect, you'll work closely with our Finance and Sales teams. You will be one of the internal technical voice that evaluates and challenges what those partners propose — knowing when to push back when something is wrong. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What you can expect as a Senior Salesforce & Integration Engineer: Salesforce / CPQ Own the technical customization and development of Salesforce — LWCs, Apex classes/triggers etc along with flows Manage the scaling of custom objects that drive pre/post sales teams in meeting customer needs and internal workflow management Write and maintain Apex triggers, classes, and flows that support Salesforce and CPQ business logic — with test classes that hit 90%+ coverage as a floor, not a ceiling Integration Architecture & Development Partner with third-party implementation firms on the integration build and growth connecting Salesforce CPQ to NetSuite — be the internal technical reviewer, not just the observer Own the internal integration layer as it matures: field

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Lithic's Treasury Operations team owns the movement of money across our card issuing infrastructure — network settlement, sponsor bank transfers, and the reconciliation that keeps it all provable. This is a hands-on, high-ownership role for someone who wants to learn the inner workings of payments and fintech infrastructure, not just observe them from a reporting layer. You'll be running a critical, time-sensitive engine every day — and at the same time, working alongside the Head of Treasury Operations to improve how that engine works as the function scales. You’ll also work cross-functionally across a wide range of teams (Finance, Treasury Engineering, Risk, Analytics, Processing, Customer Success, Bank Operations) — this role sits at the center of a lot of different workflows, not off in a silo. What You'll Do Execution (50%) Own day-to-day execution of network settlement transfers (Mastercard, Visa) and related treasury transfers across sponsor banks Operate in a time-sensitive environment where errors or d