Jobs in United States

Customer Experience Strategy And Operations Director in United States

8,134 active opportunities · Updated October 2026

Explore current customer experience strategy and operations director jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -88.6%
Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is entering a new chapter of People work: more AI-native, more strategic, and more focused on building systems that help every Notino do the best work of their career. We're building toward a four-pronged People Consulting model: Strategic People Partners who steer orgs as the consultative layer closest to the business. Talent Management is the systems and programmatic engine layer — talent programs, systems and resourcing work that support our People Partners & talent density. People Relations is the primary arm and escalation point for employee relations. People Operations owns the operational layer of the end-to-end employee lifecycle, a layer we're increasingly scaling through agentic services. We are looking for the right person to join our existing Talent Management arm. This person will help define, operationalize, and continuously improve how we grow talent at Notion. This role sits at the intersection of talent philosophy, people partner strategy and enablement. This is not a siloed program role. It is an extension of our strategic People Partner & Talent Management org: someone who brings deep

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📍 Texas, Austin, United States
✓ Quality checkedCompany trend +116%

Job Details: Job Description: Responsible for managing the relationship between Intel Data Center and AI (DCAI) and Dell ISG with focus on driving sales strategy of existing Xeon and AI product offerings while expanding Intel design portfolio within Dell's future roadmap to ensure the acceleration of Xeon and AI adoption. Through the design-in process, demonstrate the skills to showcase a quantifiable preference to Intel technology and integrate key learnings into Intel and Dell marketing organizations. The role is critical to establish great relationships and trust with key individuals at Dell and Intel business units and help both companies understand each other's challenges, opportunities to work towards a solution(s) that allows both companies to succeed. The candidate will have enough technical depth to understand the Intel product roadmap, the customer roadmap needs and what the competition is offering and intelligently recommend how to sell the Intel value proposition. Key Responsibilities include: Serve as sales and technical lead for multiple Dell PowerEdge and AI server programs based on Intel Xeon processors and AI accelerators, and collaborate with marketing team to drive complete end-to-end execution. Partner closely with Intel and Dell engineering, product, marketing, and program teams worldwide to align on features, schedules, quality, and issue resolution, ensuring successful product execution. Drive strategic design-win engagements for future Intel Xeon and AI accelerator products, influencing both Intel and Dell roadmaps through deep customer insight, competitive analysis, and early requirements gathering. Act as the primary interface between Intel and Dell, rapidly resolving business and technical issues, managing escalations, and ensuring the highest levels of cus

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📍 Richardson, TX, United States
✓ Quality checkedCompany trend +1150%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this position, you will be joining a brilliant team to collaborate with Micron’s various design and verification teams all over the world, support the efforts of design verification flow development, optimization, and implementation and work with cross-functional team to assure the best cost, quality, reliability, time-to-market, and customer satisfaction As Memory Design Group CAD Engineer at Micron Technology, Inc., you will be working in a collaborative, production support role evaluating, developing enhancing and debugging both in-house and commercial Electronic Design Automation (EDA) tools and flows for the physical layout and design of CMOS integrated circuits. You will work closely with the Design, Layout teams, supporting their use of electronic design automation tools and methodologies to increase design and layout productivity and work efficiency. Responsibilities : Develop tools, flows, and methodologies to increase the productivity and reliability of our Memory designs Integrate commercial EDA (Electronic Design Automation) tools into design flows Provide training, documentation, and support to end users on new tools and method. Work closely with design, layout, verification and process teams. Undertake independent research and development of ne

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MT
📍 Boise, ID - Main Site, United States
✓ Quality checkedCompany trend +1150%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this position, you will be joining a brilliant team to collaborate with Micron’s various design and verification teams all over the world, support the efforts of design verification flow development, optimization, and implementation and work with cross-functional team to assure the best cost, quality, reliability, time-to-market, and customer satisfaction We are seeking a talented CAD senior engineer specialized in analog and digital simulations to join our high-achieving engineering team. As a CAD senior engineer, you will play a pivotal role in optimizing and simulating complex analog and digital circuits, contributing to the development of state-of-the-art products that shape our industry. You will get a chance to develop the industry's first and unique flows to enhance productivity and reduce pre-silicon failures. Responsibilities: Work closely with memory design teams and solve their daily challenges and provide complete solutions for the future. Proactively identify problem areas for improvement, propose, and develop innovative solutions. Develop highly scalable, and clean software systems. Continuously evaluate and implement new tools and technologies to improve the current software flows. Work with EDA vendors to evaluate and integrate E

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MT
📍 Boise, ID - Main Site, United States
✓ Quality checkedCompany trend +1150%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Join our Revenue Operations team and help shape how we balance customer demand, supply availability, and revenue priorities across the business! As a Supply Demand Analyst, you will collaborate with Sales, Supply Chain, Demand Management, Operations, and Business Unit partners to transform complex data into actionable insights. You will analyze demand and supply signals, identify risks and opportunities, support planning decisions, and drive continuous improvements through analytics, automation, and AI-supported workflows. Your work will have a meaningful impact on planning accuracy, customer commitments, and business performance. Responsibilities Analyze demand, backlog, forecasts, supply availability, and customer support signals to identify risks, opportunities, and planning gaps. Collaborate with Sales, Business Units, Supply Chain Planning, Demand Management, Operations, and Finance partners to align demand and supply assumptions and improve planning accuracy. Evaluate supply constraints, allocation requirements, demand changes, and plan feasibility to support consensus planning and customer commitments. Develop recommendations such as allocation, build-ahead, pull-in, and supply optimization actions to improve execution and revenue outcomes. Utilize RapidResponse, Snowflake, Power BI, Excel, and AI-assisted analytics tools to perform scenario analysis, reporting, process improvements, and automation initiatives. Minimum Qualifications Bachel

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MT
📍 Boise, ID - Main Site, United States
✓ Quality checkedCompany trend +1150%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsible for understanding the processes used to assess and mitigate risks related to the introduction of new package technologies so that you can improve efficiency and effectiveness by implementing automation, data analysis and machine learning/AI solutions. Set up data bases, develop data ingestion pipelines, and implement automated data analysis and reporting tools. Support problem solving and risk assessment for internal or customer quality issue by pulling and analyzing data. Contribute to the advancement of technology at Micron through mentoring, publishing technical papers (internal and external), and developing innovative solutions to challenging problems. Implement Automation, Data Analysis, and AI Solutions. Collaborate with Engineering teams to Map Package DDQA processes and data streams. Set up and optimize databases and develop solutions to improve efficiency and effectiveness. Understand the needs of internal customers and develop solutions. Support Problem Solving and Risk Assessment for Quality Issues. Pull relevant product information, manufacturing data, and reliability data based on given problem statements. Determine the appropriate dataset and treatment required to answer questions posed by problem solving teams. This could include producing data visualizations, machine learning models, statistical inferences, and web applications. Provide recommendations about root cause findings and product risk, based on data analysis. Collaboratively Communicate Findings and Best Practices. Share best practices with global teams to enable a cultur

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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 Schriever Sfb, Colombia, United States
✓ Quality checkedCompany trend -20.1%

Senior Ground-based Midcourse Defense (GMD) Maintenance Operations Center (GMOC) Controller Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking a Senior Ground-based Midcourse Defense (GMD) Maintenance Operations Center (GMOC) Controller located at the Missile Defense Integration and Operation Center (MDIOC) at Schriever Space Force Base, Colorado. Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet our customers’ unique requirements. Field Operations employees may be required to relocate to another Field Operations location based on customer and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: The position frequently uses and applies operational concept analysis standards, principles, theories, concepts, and techniques Crew Lead that research, analyze, and compile complex technical data for the GMD program in the operational and test environments to optimize effectiveness over the program lifecycle Maintain configuration control of the GMD System 24/7/365 days a year supporting the Missile Defense Agency and warfighter community Perform asset management functio

Recruitment
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 Newport News, Vatican City State (holy See), United States
✓ Quality checkedCompany trend -20.1%

Kadena F-15EX Training Services Site Manager Company: Boeing Aerospace Operations This is an international assignment at Kadena Air Base on Okinawa, Japan . The Boeing Company is seeking a Site Manager to oversee USAF F-15EX flight simulator training services at Kadena AB. The Site Manager will lead a team of Boeing technicians and security supporting USAF F-15EX training. This training center consists of four F-15EX pilot stations, brief and debrief systems, network/computing systems, and the training system technical library. This is a Long-Term Assignment to Kadena AB, Japan for up to 3 years Relocation/assignment benefits to the international location will be provided. This team of technicians and security will provide training system operations, customer support, repair, troubleshooting, alignment/calibration, logistics and upgrades/modifications. The Manager will train, develop, and motivate employees; will oversee and approve technical approaches, products, and processes. This leader will develop and execute plans, implement policies and procedures, set operational goals, track site metrics and purchase accounts, and maintain relationships and partnerships with local USAF Wing and the contract simulator instructors. This manager will represent The Boeing Company to the USAF customer with minimal real-time oversight from Senior Management. Position Responsibilities: Manage a remote site team of device technicians supporting aircrew training operations. Develop and execute project and process plans, implement policies and procedures and set operational goals. Acquire resources for projects and processes, provide technical management of suppliers and lead process improvements. Develop and main

LogisticsRecruitment
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📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend -20.1%

Ship Suitability Engineer Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Ship Suitability Engineer (Level 5) to support the Systems Engineering Integration & Test ( SEIT) Team in Berkeley, MO . Located within the BDS Air Dominance Systems Engineering core group in St Louis, Missouri supporting the Ship Suitability functions in the core and across individual programs. The candidate will support core efforts in development and maintenance processes and tools and will act as the “user/customer advocate” on naval programs to instill operational quality in Boeing’s products. The candidate will collaborate with Boeing Integrated Product Teams and the maritime customer, working to inform integration into the shipboard environment including approaches to launch and recovery, deck handling, communication modes with the ship, and shipboard qualification testing. The candidate will support engineering and test efforts on programs at the systems level by analyzing designs, participating in trade studies, designing/developing concepts, and assisting with drafting and executing test plans for air ship integration of weapons systems. The candidate will also lead and support training efforts to educate Boeing and customer engineers in naval aviation operations, procedures, equipment and environments pertaining to ship suitability. Training efforts may include, but are not limited to, classroom training at Boeing facilities and leading groups of engineers aboard ships at sea and land-based facilities. Position Responsibilities Applies an interdisciplinary, collaborative approach to lead activities to plan, design, develop and verify complex lifecycle balanced system of

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📍 Ohio, United States of America, United States
✓ Quality checkedCompany trend -5.2%

Sales Manager - TCs Description - Job Description The Technical Consultant Manager leads the Presales Technical Consultant (TC) team, driving technical sales strategy and execution across Enterprise and Small Enterprise accounts. This role works in close alignment with Account Executive Managers and Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence. Key Responsibilities Team Leadership & Strategy Develop and implement presales strategies aligned with business goals. Conduct regular training to ensure team expertise in current technologies. Lead and mentor the presales technical team. Customer Engagement </span

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📍 New Jersey, United States of America, United States
✓ Quality checkedCompany trend -5.2%

Partner Business Manager (PBM) Power Elite Description - The Partner Business Manager (PBM) is responsible for managing relationships with Tier-2 resellers, staying updated on market insights, and driving business growth through data-driven insights. This role focuses on ensuring strong strategic relationships, achieving business objectives, and promoting HP offerings. PBM will drive business growth through the Amplify program and GBU initiatives, strong partner engagement with HP, strategic relationship between reseller and HP towards becoming OEM of choice, increase HP Share of Wallet with partners. Key Responsibilities Coordinate peer-to-peer engagement between partner teams and HP end-user sales organizations to expand the customer funnel, accelerate pipeline growth, and drive revenue growth through partner-led selling motions. Represent HP at partner-led events and sales engagements, educating, inspiring, and enabling partner sellers to effectively articulate and champion HP’s Future of Work strategy. Manage relationships with assigned Commercial Tier-2 resellers. Stay updated with market and industry insights, expertly align HP business objectives with partner capabilities, identify market trends, and turn them into actionable business opportunities. Consult partners on growth and transformation strategies, collaborate with partner and HP sales teams, generate data-driven insights, and create joint business plans to promote sales growth. Enable and develop partners' understanding of actions they need to grow their business in strategic alignment with HP. Lead the orchestration of HP’s ecosystem as the &#34;point-guard&#34;—driving strategic relationships, engaging in partners' co-selling efforts, resolving challenges, shifting pa

AILogistics
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📍 Texas, United States of America, United States
✓ Quality checkedCompany trend -5.2%

Distinguished Technologist - Principal Architect, Platform Security and Firmware Systems Description - HP is seeking a senior technical leader to serve as a lead architect for hardware rooted Platform Root of Trust for HP's commercial PC platform. In this role, you will be responsible for envisioning, defining, and driving the architecture of hardware, firmware, software, and cloud-integrated security capabilities that protect HP commercial PCs from current and emerging threats. You will also work across the hardware and security architecture teams, collaborate with HP's Security Research Labs, Firmware (BIOS) team, our security business that creates and deploys industry leading enterprise security and manageability solutions, product management, manufacturing, supply chain, customer enablement, and field organizations to create cohesive system solutions that deliver unique customer value. This position requires deep expertise in embedded systems, platform firmware, hardware, security, device manageability, and PC system architecture. The role also requires the ability to translate complex technical capabilities into customer-relevant value propositions and to influence internal and external stakeholders without relying solely on formal authority. Responsibilities Serve as principal architect for HP Endpoint Security Controller roadmap, associated hardware and firmware based capabilities, cryptographic identity, attestation, secure communication, event logging, and future controller generations. Define and evolve HP Sure Start architecture and related firmware resilience capabilities, including hardware-enforced firmware authenticity, recovery, update, and protection mechanisms. Drive secure BIOS and firmware configuration management strategies, including HP Sure Admin ecosystem capabilities, key management, zero-touch provision

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📍 Santa Clara, United States
✓ Quality checkedCompany trend -13.7%

NVIDIA’s Silicon Co-Design Group is the team that gets every GPU, SoC, and CPU silicon program from first power-on to high-volume production. We are hiring a Senior Manager to lead our Test, Manufacturability, Reliability & Quality (TMRQ) organization. This is not a coordination role . Your work decides if a product can be built at scale and trusted in the field. These include production test development (SLT, BLT), control run flow, system reliability stress (HTOL), platform- and board-level manufacturing issue closure, and field diagnostic test development. You lead a team of individual contributors and a first-line manager at the layer where silicon, platform, and software collide with manufacturing reality. Decisions you make show up in yield curves, production ramp , and customer escapes. You are the leader the program turns to when a build is stuck, a control run is fallout-heavy, or a field return points back at silicon . The exceptional hire also uses AI deliberately — with demonstrated workflow impact and the judgment to know where it compresses real work and where it introduces risk. What you will be doing: Keep programs moving. Own the technical execution and velocity of SLT, BLT, Board/Chip/Rack CR, and system reliability stress (HTOL) across every GPU, SoC, and CPU silicon program. Close the hardest multi-functional failures. Resolve Vmin and binning escapes, performance shortfalls, and power anomalies by driving root-cause across design, methodology, DFT, ATE, package, software/firmware, and manufacturing — and own the WARs and productized fixes through to confirmation. Give leadership the clarity to act. Convert raw integration signals — CR fallout, BLT/SLT yield, SHTOL/CHTOL data, RMA trends, customer escalations — into decision-ready options that enable executive leadership to act with confidence on POR, QS/PS gates, a

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📍 Santa Clara, United States
✓ Quality checkedCompany trend -13.7%

NVIDIA's accelerated computing platforms move data at speeds that push the limits of what silicon and physics allow. Whether a high-speed interface trains reliably, maintains accurate margins, and survives every platform topology it will ever see is a question we answer ourselves. This role does that work. The Silicon Co-Design Group leads the boundary between what was designed and what was built. When a GPU, CPU, or SoC ships with interfaces that work at scale, this team is the reason. Most engineers debug within a layer. You will own the full stack. When an interface fails to train, the link margin is unexpectedly tight, or a customer reports a critical silicon issue, you trace the problem through protocol behavior, signal integrity, firmware, platform topology, and silicon marginalities. You then confirm that the fix works. Your methodology shapes how NVIDIA validates high-speed interfaces across generations. Your decisions affect yield, production ramp, and field quality. This is not a coordination role. The engineers who do it well hold protocol depth and system breadth simultaneously, never lose the thread across hardware, firmware, and software, and have the judgment to know when to go deeper and when to act. They are rare. Should that describe you, read on. What you'll be doing: Own post-silicon bring-up, characterization, validation, and debug of PCIe, NVLink, C2C, and other HSIO interfaces across NVIDIA GPUs, CPUs, and SoCs from first power-on through production readiness. Close the hardest failures. Drive root cause across protocol behavior, signal integrity, firmware and driver interactions, platform topology, and silicon marginalities and own every fix through to confirmation. Define validation strategy. Set test coverage, debug priorities, margining methodology, and stress criteria f

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📍 Texas, United States of America, United States
✓ Quality checkedCompany trend -7.1%

We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Field Service Engineer is the primary technical representative for Medtronic MIDAS Drills. The FSE is also responsible for the technical assessment, installation, support, servicing, maintenance, and de-installation of all MIDAS systems at customer sites. The FSE works closely with Sales Team Members and the customer to help coordinate on-site visits. The FSE also provides feedback to the Marketing, Quality, Production and Engineering groups to continually evaluate the performance of products in the field. This role is ideal for someone who is responsible, quick to learn, and flexible to travel for week-long assignments on short notice. We are seeking a committed professional to join our team, required to reside within the Fort Worth area, and travel to multiple accounts throughout the nation. A valid driver's license is essential for this role, which also involves 75% amount of travel outside the Fort Worth area, presenting opportunities for broader engagement. MIDAS Services: MIDAS ensures proper operation of surgical drills for spinal, cranial, ENT, orthopedic, and other surgical procedures. Our vision is to help patients worldwide by advancing innovation; enabling clinicians to perform procedures with superi

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