Customer Operations Leader in United States

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Solutions Consulting (SC) function is responsible for driving Dun & Bradstreet solutions in North America that address the unique challenges our customers face and align strategically to their core business and financial objectives to ensure strong economic value results from the partnership. The SC function starts after case assignment of a qualified sales-initiated opportunity to help sales move the opportunity forward.The goal is to: increase revenue; shorten the sales cycle; increase retention rates; increase brand awareness in the industry.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Every year, people across the world spend nearly one trillion dollars on groceries. But food is more than sustenance — it's identity, ritual, culture, and care. The way we eat shapes our health, our routines, and our relationships. Yet for most people, translating a desire to eat better or live healthier into actual, lasting habit change remains hard. The Instacart Consumer team is at the forefront of reimagining how people relate to food at home. We're building new product experiences around meals, nutrition, and health that go beyond the transaction — helping people discover what to cook, build routines that stick, and feel confident in the choices they make for themselves and their families. As a Staff Researcher on the Consumer team, you will shape the foundational understanding of how and why people change (or struggle to change) their food behaviors.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. In this role, you will support the Company’s growth in selling products and services to new and existing small business clients through remote channels such as telephone and virtual consultations. In this foundational role, you will learn to identify the unique needs of small business customers and deliver tailored solutions that support their growth. You will contribute to maintaining and growing revenue by supporting renewal efforts and identifying opportunities for cross‑sell and up‑sell. This role serves as a development path into our Small Business sales roles, offering hands‑on experience, strong training, and the opportunity to build essential sales skills for long‑term career growth.

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role We're looking for an Engineering Manager to lead a team of highly experienced engineers building the infrastructure that powers Modal's serverless GPU platform. This is a hands-on leadership role — expect to split your time between technical contribution and people management depending on what the team needs. You'll set direction, remove blockers, and build a strong engineering culture as your team tackles hard problems in distributed computing, large-scale data handling, and performance optimization. Who You Are You're an experienced engineering leader who stays close to the work and builds alongside your team when it counts. You earn trust through technical depth, not title. You communicate clearly, help strong engineers move fast without cutting corners, and stay calm and pragmatic under pressure. You care as much about how your team gets to an answer as the answ

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for strong backend engineers who love building a developer tools used by the largest AI companies in the world. You’ll be building for things at scale, but also for new AI workflows that change every day. Requirements: Experience building and shipping modern web applications end-to-end. We care more about what you’ve built than how many years you’ve been building. Comfort working across the stack: TypeScript on the frontend, Python services on the backend, and ClickHouse for data and analytics. Deep knowledge of observability tools and patterns used for large-scale workloads such as custom sandboxes, training and inference for large language (LLM) and diffusion models. Experience with at least one of: billing/payments systems, B2B SaaS tooling, or enterprise software, or LLM / diffusion models inference and training loads. Strong product instincts; yo

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal is hiring a high-impact Solutions Architect to drive technical strategy across our most strategic enterprise accounts. You will operate as the executive technical counterpart to Enterprise Account Executives, leading complex evaluations, shaping infrastructure modernization roadmaps, and driving multi-product adoption across AI/ML workloads. This role is not demo support. It is a strategic, consultative position requiring strong architectural depth, executive presence, and the ability to influence 7–8 figure infrastructure decisions. You will work directly with CTOs, VPs of Engineering, and ML platform leaders to help them rethink how AI infrastructure should be built and operated. If you thrive in high-velocity technical sales environments and want to shape the infrastructure layer powering modern AI companies, this role is for you. What You’ll Do: Own the t

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal builds AI infrastructure products that developers love. That's how we grew so quickly and why word-of-mouth remains one of our most important channels today. From powering one of the largest vibe-coding platforms at Lovable to enabling teams like Ramp to build their own internal coding agents , Modal Sandboxes are used by developers to safely execute AI-generated code at scale. We're now hiring our first developer relations engineer focused on Modal Sandboxes. Whether it’s banger tweets , in-depth technical resources or long-form talks , we want to meet developers by any medium necessary and empower them to build and ship novel AI products. In this role, you will primarily be creating and distributing technical content that is unique, educational, and practical. This content will be the first Modal touchpoint for many of our users. We want to not only showcas

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We’re looking for an Infrastructure Security Engineer to design and secure the core systems that power our platform. This role focuses on building security directly into our infrastructure—from container isolation and orchestration to identity and secrets management in a multi-tenant, cloud-native environment. You’ll work closely with engineering teams to define secure primitives and ensure our platform is resilient, scalable, and trustworthy by design. This is a hands-on, deeply technical role focused on real systems, not compliance or policy. What You'll Do: Platform & Runtime Security Design and improve isolation mechanisms for multi-tenant workloads (containers, sandboxing, execution environments) Strengthen boundaries between customers, workloads, and internal systems Identify and mitigate risks in distributed, dynamic compute environments Container &

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal builds AI infrastructure products that developers love. That's how we grew so quickly, and why word of mouth remains one of our most important channels today. In this role, you will primarily create and distribute technical content that is unique, educational, and practical. This content will be the first Modal touchpoint for many of our users. We want to not only showcase the power and developer experience of Modal, but also serve as a trusted resource for them when implementing new AI technologies. In this role, you will: Distill the latest advancements in AI technology and educate developers on how to incorporate them. Give demos/talks about Modal and adjacent tools at developer events. Engage with users in our community, both online (X, LinkedInReddit, Slack) and at in-person events. Build relationships, integrations, and joint marketing activities with o

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal builds the infrastructure that lets engineers run AI workloads without the usual pain. To do this well, we need exceptional people – and that’s where you come in. As the first dedicated GTM recruiter on our Talent team, you’ll own sales, GTM, and other G&A searches end-to-end. You’ll work closely with our Head of Talent, founders, and GTM leads to shape how we hire and help bring in the people who will define what Modal becomes. What you’ll do: Drive full-cycle recruiting for key hires across GTM and G&A functions (sourcing, pitching, guiding interviews, and closing candidates) Partner with GTM leaders to understand the real work and calibrate on what great looks like Help set our hiring bar and how we evaluate talent Execute creative top-of-funnel strategies that resonate with a strong community of experienced GTM talent Deliver a fast, respectful, h

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for PhD research interns with strong research experience in reinforcement learning, machine learning, and foundation models, including large language and multimodal models, to join our research team. This internship is well suited to candidates interested in improving existing methods and developing new techniques for large-scale model training, optimization, and inference, extending models to long-context and long-horizon tasks, and improving inference-time efficiency, reliability, and robustness in high-stakes real-world deployments. Preferred Qualifications: Currently pursuing a PhD in computer science, machine learning, or a related field. A demonstrated record of research in reinforcement learning, machine learning, foundation models, or related areas. Experience developing and evaluating large-scale models or machine learning systems. Familiari

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for a Growth Engineer to own the technical foundation of Modal's marketing and developer-facing web surfaces: the marketing site, docs site, growth landing pages, high-profile microsites, forms, analytics instrumentation, and the integrations that help users discover, understand, and get started with Modal. This is a frontend-heavy role for someone with strong product taste, web engineering craft, and a business-owner mindset. You'll partner with Product Engineering, Design, Data, and Growth to ship polished, measurable web experiences from high-profile projects like the GPU Glossary and LLM Engine Advisor to internal tooling that helps teams publish content faster. When this role is going well, Modal launches new pages, docs experiences, campaigns, and experiments quickly without sacrificing performance, craft, or measurement. In this role you will:

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Most of the value of owning a model shows up at serving time. We're building a platform that covers the whole life of an LLM -- train it, deploy it, observe it -- and inference is where teams feel the difference every day. We already run elastic inference, sandboxes, distributed volumes, and multi-node training, and we control the infrastructure underneath, so the serving stack is ours to shape rather than something we resell. You will do hands-on inference research at Modal, working with the research lead to pick high-impact bets and owning them end to end. The bets that matter most are the ones that move cost per token and tail latency on the workloads our customers actually run. What you'll do: Own end-to-end inference research bets: speculative decoding, disaggregated prefill/decode, quantization (FP8, INT4), KV-cache and memory management, autoscaling for spik

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal is the cloud platform built for AI. We're used by the world's leading AI labs, startups, and researchers to run compute-intensive workloads: training runs, inference, sandboxed code execution, and more. We're hiring a Community Manager in SF to make Modal a fixture in the AI developer community. You'll bring developers together through meetups, hackathons, and events of our own, and build the kind of community that keeps showing up. You know how to rinse and repeat the process, but always with a creative bend. In this role, you will: Co-host developer meetups with partners in our ecosystem. Find the right speakers, build the relationships, and run the events together. Prior examples: High Performance Inference for Open LLMs , Voice AI Builders Night , RL with Modal and Prime Intellect , FDE Happy Hour . Sponsor hackathons that attract highly technical enginee

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're building a platform that covers the whole life of an LLM: training it, deploying it, and observing it in production. We already run multi-node training, elastic inference, sandboxes, and distributed volumes, and we control the infrastructure underneath. We’re looking for research depth in post-training to sit alongside our systems and product work. What you'll do: We are looking for research scientists with a strong track record in reinforcement learning, machine learning, and foundation models, including large language and multimodal models, to join our research team. This role is well suited to candidates interested in improving existing methods and developing new techniques for large-scale model training, optimization, and inference, extending models to long-context and long-horizon tasks, and improving inference-time efficiency, reliability, and robustnes