Customer Quality And Rma Engineer in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Finance Data Science team owns the forecasting systems that power Snowflake’s revenue planning and long-term financial strategy. Our work supports corporate planning, executive decision-making, and investor reporting, and we partner closely with Product and Sales to understand customer behavior and product impact. We operate at the intersection of machine learning, statistical research, and corporate finance, building production-grade forecasting infrastructure that is foundational to how the company plans and operates. The Role As a Senior Data Scientist, you will independently lead high-impact modeling initiatives and build production-ready forecasting systems for core financial metrics. You will work on complex, open-ended problems at the intersection of machine learning and business strategy, translating real-world financial questions into rigorous, scalable models. What You’ll Do Design and implement advanced time-series and probabilistic models (e.g., hierarchical models, state-space models, Bayesian approaches, multivariate forecasting). Contribute to internal tooling and shared infrastructure that enables scalable forecasting and analytics. Establish best practices for model evaluation, backtesting, uncertainty quantification, and scenario simulat

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU HAVE: An understanding of Snowflake's product in order to be able to provide guidance to navigate complex technical evaluations Drive to enable, coach, develop and motivate a robust inside sales team Developed territories by planning strategically and effectively 2+ years guiding Account Executives through complex legal and commercial negotiations A customer first mindset to ensure success Consistently executed what is forecasted to senior management Understand how to sell business value, using a repeatable process Coach reps on how to create urgency and deal control IN THIS ROLE YOU WILL GET TO: Recruit and build successful sales professionals into high-performing revenue drivers for Snowflake Build cross-functional relationships with internal and external support teams & technical partners Influence go-to-market strategy for venture backed/high growth startups. Develop a team culture around Snowflake Core Values Sell an industry changing and market defining product ON DAY ONE WE WILL EXPECT YOU TO HAVE: BA/BS required 3+ years selling Cloud Solutions, Infrastructure Software, Databases, Analytic Tools, or Applications Software 2+ years managing a team of sales teams Sold to CEOs, CTOs, Heads of Product, Engineering, or Data Sc

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Marketing Manager (Public Sector) is responsible for developing and executing strategic marketing programs to drive awareness, engagement, and pipeline growth across U.S. and Canadian public sector markets. It translates corporate narrative into mission-relevant campaigns tailored to federal, state, and local government audiences. This role collaborates closely with Sales and Global Marketing, Brand & Communications teams to deliver integrated campaigns, events, and measurable outcomes across the customer journey.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Product manager Go-to-Market (GTM) is responsible for leading the strategy, planning, and execution of launch and post-launch activities relating to D&B’s software partnerships, as well as our Industry vertical practices. They work closely with cross-functional teams including strategic partnerships, industry practice leads pricing, marketing, sales, sales enablement, implementation, delivery, and customer success to ensure a seamless and impactful introduction to the market with the alignment across all key teams globally. This role focuses on maximizing D&Bs value proposition & growth objectives by ensuring our services are available and fully activated via the best partnerships & industry verticals. Comfortable collaborating regularly with European team members and willing to work across varying time zones to support global business needs.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Every company shipping AI right now has the same problem: they can't see what their AI is actually doing in production. New Relic is building the answer, AI Observability, and it's one of the company's top strategic initiatives. We're running it like a startup inside the company: small teams, fast iteration, direct executive sponsorship, and a mandate to ship. As the Principal Product Manager and business owner of this initiative, you'll take it from vision through GA, then keep pushing past GA, where most of the real work actually happens, working directly with some of the largest AI deployments in the world. What you'll do Own the AI Observability roadmap and the business outcomes leadership tracks (adoption, retention, expansion), plus the parts of the job that aren't purely product: pricing conversations, exec reporting, and cross-functional escalations. Drive multiple engineering and design teams in parallel toward a coherent product vision, without formal authority over them. Partner directly with strategic enterprise customers, including their platform and infra teams deciding how to operationalize AI safely, and turn what breaks at their scale into product requirements fast enough to matter. Build working prototypes yourself using agentic AI workflows, so ideas get pressure-tested before engineering time is committed to them. Represent AI Observability in executive strategy and prioritization decisions, and make the tradeoff calls when prioritie

About the Team OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. Within Ads Marketing, Partner Marketing is responsible for building the ecosystem that helps advertisers access, activate, measure, and grow on ChatGPT through the partners they already work with. Our team brings that ecosystem to life by meeting advertisers where they already work, while also helping them discover new platforms and capabilities that can strengthen their advertising strategy. We partner with technology, measurement, agency, and other strategic partners to make it easier for advertisers to access ChatGPT Ads, launch and optimize campaigns, measure performance, and grow their investment over time. About the Role ChatGPT Ads is creating a new environment for how people discover products, evaluate options, and make decisions. As advertising in ChatGPT grows, our partner ecosystem will play a critical role in helping advertisers access, measure, and get more value from this new channel. We’re looking for an experienced individual to focus on ads partner marketing to help build and scale the partner marketing function for ChatGPT Ads. In this role, you will develop the strategy, programs, and go-to-market frameworks that activate our ecosystem of technology, measurement, and other strategic partners. You will work closely with partners ranging from global advertising platforms and measurement companies and emerging technology providers. Your goal will be to turn partnerships into meaningful business impact by helping partners bring advertisers onto ChatGPT Ads, accelerate adoption, increase investment, and demonstrate the value of advertising in a conversational environment. This is a highly cross-functional role at the intersection of partnerships, product marketing, sales, communications, and growth. You will help define how we bring partners to market, where we invest, and how we scale successful programs as the ecosystem grows.

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As a senior member of Baseten's Platform Team, you will own the systems that let every engineer at Baseten prove their code works before it reaches production. Our product runs mission-critical AI inference for customers who measure downtime in dollars per second, which means our internal bar for correctness, performance, and failure tolerance has to be exceptional. Your focus is the full testing stack: fast and reliable unit test tooling, integration harnesses that spin up realistic environments on demand, load and performance testing for GPU-backed inference workloads, and resilience testing that deliberately breaks things so our customers never have to find out what happens when a node dies mid-request. This is a builder role with org-wide leverage. You won't be writing tests for other teams — you'll be building the frameworks, harnesses, and feedback loops that make writing good tests the path of least resistance, and you'll set the standards for what "well-tested" means at Baseten. RESPONSIBILITIES Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against. Build and maintain unit, integration, load and performance testing frameworks Design end to end test infrastructure that provisions realistic dependencies

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are looking for a rockstar Enterprise SDR to join an unmatched team! As a member of the Drata SDR team, you will be a critical component to an innovative fast-paced Sales Team. You will drive strategic outbound prospecting campaigns (email, phone calls, & social media) to identify potential customers that would benefit from Drata’s solution. You will often be the first point

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for an experienced, hands-on support leader to build and run the support and escalation motion for GPT-Rosalind and OpenAI’s life sciences customers. This is both a builder role and a frontline support role. You will work directly with customers, own complex cases, diagnose technical and operational issues, and coordinate cross-functional teams through resolution. You will also create the intake paths, playbooks, knowledge, tooling, and operating mechanisms needed to support life sciences workflows across ChatGPT, Codex, and the OpenAI API. You’ll partner closely with Account Directors, Product, Engineering and Forward Deployed Engineering, Security, Legal, and bioscience subject-matter experts. You will help customers receive coordinated, accurate answers while maintaining clear boundaries between technical support, scientific consultation, product feedback, and roadmap commitments. This role is an opportunity to define how OpenAI supports scientists and life sciences organizations as they adopt increasingly capable AI systems. In this role, you will: Work directly with Rosalind and life sciences customers, taking ownership of complex technical and operational support cases from intake through resolution. Serve as a critical escalation point and final line of defense for complex technical issues, partner

About the job Lead the team that proves our AI silicon performs reliably before it reaches customers. You will build and lead Graphcore's characterisation capability for next generation silicon and system platforms. Your work will help ensure our products perform consistently across real world conditions. You will define bring up and characterisation strategies, lead technical execution, and shape the lab infrastructure needed for success. You'll work across silicon, hardware, manufacturing, architecture and product teams to solve complex engineering challenges. This is a hands on leadership role with the opportunity to influence both product design and how Graphcore validates future AI systems. The team and culture This is a newly formed team within Manufacturing Operations. You'll have the opportunity to establish how the team works while building strong partnerships across engineering and operations. Day to day, you'll work closely with architecture, silicon, hardware, production test and product teams. Decisions are driven by data, technical evidence and close collaboration across disciplines. We value ownership and clear communication. You'll be trusted to lead technical direction, remove blockers and help teams make progress with confidence. What we're looking for Essential Proven track record of delivering complex technical projects as an individual contributor, manager, or project manager, with the ability to work independently and drive execution. Strong expertise in silicon digital device design, bring-up, characterisation, and silicon process technologies, with an understanding of their impact on transistor- and system-level performance. In-depth knowledge of high-performance processors, system-on-chip (SoC) architectures, and high-speed digital interfaces such as PCIe, Ethernet, and DDR. Experience with measurement automation, data analysis, and scripting/coding to develop automated test and analysis workflows, with familiarity of ATE systems and t

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for an ambitious, high-energy Account Executive based in Boston who’s passionate about helping organizations transform the way they work. In this role, you’ll be at the forefront of driving growth by connecting with mid-size to large companies, across a variety of industries, understanding their unique challenges, and delivering tailored solutions that empower teams to do their best work. If you thrive in a fast-paced, collaborative environment and are excited to champion a platform that’s redefining productivity, we’d love to meet you. You are a solution seller by nature, training and experience, who is genuinely curious and confident speaking with customers. And you're a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaininga. healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude while prospecting, presenting, and closing! MUST BE BASED IN SAN DIEGO AND WILLING TO COMMUTE TO THE OFFICE 2-3 DAYS A WEEK. The Role: Drive net new expansion business by proactively identifying, engaging, and converting opportunities within assi

We're looking for a Staff Engineer to join the Logs organization at Datadog and help redefine how our customers ingest, query, and derive insights from logs data. In this role, you’ll work closely with Product Managers and customers to drive complex initiatives across ingestion pipelines, search infrastructure, and intelligent log management capabilities - all while pushing the boundaries of what’s possible with AI and distributed systems. You’ll have the opportunity to lead efforts that shape the future of log management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Product Managers to define ambiguous product requirements and determine the most impactful solutions for customers Lead technical strategy and execution and design systems surrounding log query performance and ingestion at scale. Explore and prototype new capabilities and collaborate with peers on initiatives spanning AI-powered log management, security and business operations, advanced query capabilities, and external data sources query capabilities. Mentor engineers across levels and contribute to growing a high-performing, collaborative team culture Who You Are: You have deep experience architecting and scaling backend systems, with a strong focus on data-intensive or distributed infrastructure You excel in ambiguous environments, demonstrating a mix of drive, curiosity and pragmatic decision-making You’ve partnered effectively with Product Managers and customers to define product direction and ship impactful features You have expertise in debugging complex systems and optimizing performance across real-time data pipelines You have experience in using AI agents tools in your day-to-day engineering practices You lead by example and enjoy helping others grow through m

The Best Players Need the Best People. This position is responsible for facilitating the day-to-day operations and evolution of the PGA TOUR’s CRM & integrated technology platforms. In this role, you will collaborate with business units across the TOUR to help them achieve their strategic objectives by customizing our technology platforms to fit business needs, and training end users on best practices. QUALIFICATIONS Bachelor’s degree or equivalent experience in computer science, information systems, business analytics, or related discipline. 5+ years of experience with CRM administration for enterprise customers (applicants with Salesforce certifications are preferred). Strong understanding of CRM business processes and principles including back-end architecture, app integrations, data pipelines, and security policies. Experience with using data visualization tools (Tableau, AWS QuickSight) and SQL to analyze large datasets is a plus. Self-motivated with a high degree of initiative and attention to detail, along with strong analytical, problem-solving, and critical thinking capabilities. Strong interpersonal skills with the ability to work and communicate effectively with non-technical

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Workday Engineer - Integrations and Extend Overview The P&C Engineering team designs, develops, and implements technology solutions that improve and engage Mastercard employees across the globe. • Do you enjoy building enterprise applications that solve complex business challenges at global scale? • Do you have a passion for architecting innovative Workday solutions that improve employee experiences? • Do you thrive in environments where modernization, automation, AI, and continuous improvement are strategic priorities? • Can you connect business strategy with technical architecture and guide engineering teams toward the right solution? This role serves as a Lead Integration Engineer, responsible for architecting enterprise applications, modern employee experience, and scalable platform capabilities. You will lead the evolution of Mastercard's Workday platform through Workday Extend, AI, automation, APIs, and modern application development. Role • Lead the architecture, design, development, testing, implementation, documentation, and support of enterprise applications using Workday Extend. • Architect scalable solutions leveraging Workday Extend, Orchestrate, APIs, Studio, Core Connectors, EIBs, and Workday Web Services. • Design reusable application frameworks, s

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Role Overview Mastercard is seeking a Vice President of Engineering to lead the Developer Workbench, a strategic platform designed to deliver a unified, AI-enabled, end-to-end software engineering experience across the enterprise. The Developer Workbench will bring together core engineering products, developer tools, AI-assisted coding capabilities, development environments, testing workflows, deployment pipelines, cloud development experiences, and developer insights into one cohesive platform. This leader will be accountable for transforming the Workbench from a set of disconnected tools and services into a productized developer experience that improves productivity, accelerates onboarding, increases adoption of modern engineering capabilities, and strengthens governance across the software development lifecycle. This is a senior engineering leadership role for a builder, integrator, and enterprise change leader who can operate across product, engineering, architecture, security, finance, learning, and senior technology leadership. ________________________________________ Key Responsibilities Lead the Developer Workbench Engineering Strategy • Define and execute the engineering strategy for the Developer Workbench. • Establish the technical architectu